Join the tech revolution at the UK’s leading AI in Financial Services event

 

17 March 2020

America Square Conference Centre, London

Get up to speed with the latest developments and innovations at TechNOVA: AI in Financial Services – the event that brings you leading insights from the financial sector’s technology pioneers. 

 

From business transformation to robotic automation, customer innovation to ethical transparency this event will equip you with the skills and expertise to capitalise on the artificial intelligence revolution. 

Save up to £300 by Friday

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Hot Topics

The next frontier of conversational AI

Delve into the new innovations transforming customer experience, from personalised services and products to the next frontier of intelligent virtual assistants. 

Enhancing operational efficiencies

Find out how AI has streamlined operations, from robotics to cognitive science and intelligent automation. 

Transforming organisational culture

Gain insight into how organisational culture can be transformed to nurture AI development, innovation and implementation.

Transparent technology

Open up the black box of machine learning and gain a deeper understanding into explainable AI and the need for transparency.

Harnessing the power of analytics 

Learn how advanced analytics and data science stand to revolutionise financial services, from developing customer insight through advanced analytics to using real-time data to more effectively manage risk. 

Quantum computing

Find out how quantum computing stands to radically change how financial services do business.

Speakers

David Germain, RSA, TechNOVA: AI in FS

David Germain

Chief Information & Technology Officer, RSA

IanThompson-photo

Ian Thompson

Chief Claims Officer, Zurich Insurance

Abhijit Akerkar, Lloyds Banking Group, TechNOVA: AI in FS

Abhijit Akerkar

Head of Applied Science, Business Integration, Lloyds Banking Group

Peter Jackson Legal & General, TechNOVA Speaker

Peter Jackson

Group Director , Data Sciences, Legal & General

Gero Gunkel, Zurich Insurance, TechNOVA Speaker

Gero Gunkel

Group Head of Artificial Intelligence, Zurich Insurance

Ana Perales, Barclays Ventures, Investment Innovators: Wealth Summit

Ana Perales

Artificial Intelligence & Conception X Lead, Director, Barclays Ventures

Gideon Smith photo

Gideon Smith

Chief Investment Officer & Global Head of Portfolio, Rosenberg Equities, AXA Investment Managers

Ekene Uzoma, State Street, TechNOVA: AI in FS

Ekene Uzoma

VP Digital Product Design & Innovation, State Street

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Agenda

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17 March 2020 Tuesday, 17 March 2020

09.00

Welcome address and Chair's opening remarks

Session 1

Building the structure for AI success

09.10
Opening keynote address

Developing your strategy: prioritising AI investment


David Germain, RSA, TechNOVA: AI in FS
David Germain

Chief Information & Technology Officer , RSA

09.30
Keynote address

A framework for AI success: from culture to organisational structure


Abhijit Akerkar, Lloyds Banking Group, TechNOVA: AI in FS
Abhijit Akerkar

Head of Applied Science, Business Integration , Lloyds Banking Group

10.10
Keynote address

Towards an algorithmic organisation: understanding the potential of AI & machine-learning


IanThompson-photo
Ian Thompson

Chief Claims Officer , Zurich Insurance

10.30
Panel discussion

Charting the path to AI advantage: opportunities and challenges to AI adoption

  • Where does AI stand to have the most transformational impact?
  • A collaborative approach: how can departments work together to create a clear AI strategy?
  • Blowing off the legacy cobwebs: what steps need to be taken to integrate AI with legacy systems effectively?
  • Overcoming the data challenge: how can firms ensure AI has enough data to learn effectively?
  • Engage, enrich and retain: what new opportunities will AI create for the workforce?
  • A new era of AI-driven convenience: how can financial services best capitalise on this?
  • Monetising the gold mine: how can AI be commercialised most effectively?
  • Visualising the future: what will the AI landscape look like in 2025?

Abhijit Akerkar, Lloyds Banking Group, TechNOVA: AI in FS
Abhijit Akerkar

Head of Applied Science, Business Integration , Lloyds Banking Group

Santiago Castro, TechNOVA: AI in FS, First Bank
Santiago Castro

Chief Data Officer , First Bank UK

IanThompson-photo
Ian Thompson

Chief Claims Officer , Zurich Insurance

Ana Perales, Barclays Ventures, Investment Innovators: Wealth Summit
Ana Perales

Artificial Intelligence & Conception X Lead, Director , Barclays Ventures

Session 2

Crimson Stage - Advancing advanced analytics | Scarlet Stage - Enhancing operational efficiency: taking RPA to the next level

Crimson Stage - Advancing advanced analytics
Scarlet Stage - Enhancing operational efficiency: taking RPA to the next level
11.30
Case study | Belfius

Taking natural language processing to the next stage

Natural language processing (NLP) stands to transform how firms interact with unstructured data. Join Celine Thooris as she details how Belfius have been able to effectively leverage NLP and textual analytics to draw insight from document processing, including the ability to interpret handwriting.


Celine Thooris, Belfius, TechNOVA: AI in FS
Celine Thooris

Head of AI & Robotics , Belfius

12.10

Embedding advanced analytics into day-to-day decision making

  • Avoiding hype: building a business case for advances analytics
  • Asking the right questions: where do analytics add the most insight?
  • Experts and “citizen data scientists”: how can organisations establish multifaceted teams?
  • Laying the data foundations: how can data most easily be consolidated and processed at scale?
  • A coordinated approach:how can organisations establish a group-wide advanced analytics strategy?

12.30
Panel discussion

Moving at the speed of data: towards real-time analytics

  • Understanding the critical elements of effective real-time analytics
  • How can real-time analytics enable new products & services?
  • Real-time risk management: what are the most powerful use cases?
  • What kind of opportunities are new connected devices creating?
  • How can behavioural and real-time data best be combined into actionable insights?
  • How far are we from realising the dream of real-time data management?

Manuel Dömer, Swiss Re, TechNOVA: AI in FS
Manuel Dömer

Senior Data Scientist & Product Owner , Swiss RE

Roshan Rohatgi, RBS, TechNOVA: AI in FS
Roshan Rohatgi

Senior Innovation Scout and Syndication Lead - AI , RBS

Yehuda Dayan, Citi, TechNOVA: AI in FS
Yehuda Dayan

Head of Data Science , Citi

,

Celine Thooris, Belfius, TechNOVA: AI in FS
Celine Thooris

Head of AI & Robotics , Belfius

11.10
Case study | Banco Sabadell

Operationalising RPA: building a successful robotics strategy across the organisation

Banc Sabadell have successfully scaled their robotics operation through developing a clear automation strategy, developing a level of RPA maturity that places it amongst the leaders of robotics within European finance. Join Maria Gilsanz as she details how Banco Sabadell RPA’s capabilities have grown over the past few years through the establishment of a robotics Centre of Excellence, and the lessons learned in developing intelligent automation and cognitive science solutions.


Asuncion Gilsanz, TechNOVA: AI in FS
Maria Asuncion Gilsanz Muñoz

Cognitive Solutions Director , Banco Sabadell

11.50

5 years of using AI & ML to improve insurance processes – lessons learnt and the way ahead

Machine learning and AI can be used to enhance a wide array of insurance processes. In this presentation Gero Gunkel will detail how Zurich Insurance had developed and implemented new AI & ML use cases to improve Zurich’s business operations around the globe.


Gero Gunkel, Zurich Insurance, TechNOVA Speaker
Gero Gunkel

Group Head of Artificial Intelligence , Zurich Insurance

12.30
Panel discussion

Transforming the operating model: where will AI impact the most?

  • Creating the architecture: what structures need to be established for operational AI to flourish?
  • Where can RPA be implemented most effectively to rapidly streamline systems and processes?
  • Beyond the back office: where else in the business can RPA add value?
  • How can operational automation be integrated seamlessly with the workforce?
  • How can automation be best leverages to improve operational agility?
  • Automation at scale: what are the challenges and how can they be overcome?
  • From robotics to intelligent process automation: where next for operational AI?

Asuncion Gilsanz, TechNOVA: AI in FS
Maria Asuncion Gilsanz Muñoz

Cognitive Solutions Director , Banco Sabadell

Gero Gunkel, Zurich Insurance, TechNOVA Speaker
Gero Gunkel

Group Head of Artificial Intelligence , Zurich Insurance

Session 3

Crimson Stage - Enhancing customer experience | Innovation Exchange - Pitches

Crimson Stage - Enhancing customer experience
Innovation Exchange - Pitches
14.15
Case Study | Wealth Wizards

MyEva: Fully regulated, personalised financial advice

Wealth Wizards have successfully launched the UK’s first fully regulated digital financial adviser. In this case study, Martin Harris will detail how MyEva provides personalised recommendations based on customer responses, delivering a fully digital experience that adds real value for consumers.


Elizabeth Basten, Wealth Wizards, TechNOVA: AI in FS
Elizabeth Basten

Chief Marketing Officer , Wealth Wizards

14.55

Preparing for the rise of the intelligent virtual assistant

  • Can virtual assistants deliver truly human-like customer interaction?
  • Proactive rather than reactive: the next frontier of chatbot development?
  • Fully automated self-service: how close are we to AI-driven contact centres?
  • Beyond customer service: what are the other areas where virtual assistants can be implemented?

Samyru Mezzour, TechNOVA: AI in FS
Samyr Mezzour

Head of Innovation Garage , Generali Switzerland

15.15
Panel discussion

From robo-advice to chatbots to voice-activated payments: where next for conversational AI?

  • Where can conversational AI add most value? Where are we likely to see exponential growth?
  • “Alexa pay Tom £100”: are voice assistants set to become an important banking channel?
  • Value-added services: are voice activated digital assistants set to become the main channel for data-driven advice?
  • Creating a more rounded experience: will conversation AI lead to more seamless customer journeys?
  • How can AI blend seamlessly with human interaction?
  • How can data from conversational AI best be captured and fed into a holistic customer profile?

Harriet Rees, Starling Bank, TechNOVA: AI in FS
Harriet Rees

Head of Data Science , Starling Bank

Max Mawby, TechNOVA: AI in FS, Plum
Max Mawby

Head of Behavioural Science , Plum

Samyru Mezzour, TechNOVA: AI in FS
Samyr Mezzour

Head of Innovation Garage , Generali Switzerland

Elizabeth Basten, Wealth Wizards, TechNOVA: AI in FS
Elizabeth Basten

Chief Marketing Officer , Wealth Wizards

14.15
Pitch 1 | Plural.ai

How can financial institutions best make use of the data available to them? Plural.ai’s innovative use of machine-learning allows for the pooling of financial knowledge on to an easy-to-use platform.


Camille Rougie, Plural.ai, TechNOVA: AI in FS
Camille Rougie

Founder & Chief Executive Officer , Plural.ai

14.25
Pitch 2 | Cystellar

Geospatial technology is starting to revolutionise how organisations approach risk. CyStellar’s use of AI to gain insight from satellite imagery and IoT is changing how organisations perceive and interact with risk.


Peter Bunis, Cystellar, TechNOVA: AI in FS
Peter Bunus

Founder & Chief Executive Officer , CyStellar

At the innovation exchange you will have a chance to meet some of the most innovative start-ups who are using AI to revolutionise financial services. Hear them pitch their disruptive products to you and take a moment to vote for your favourite!

Want to see yourself on stage? Apply to pitch by dropping us an email on conferences@marketforcelive.com


Session 4

The future of transparent AI

16.15
Keynote address

Opening the black box of machine learning


Nick Cook, TechNOVA: AI in FS, FCA
Nick Cook

Director of Innovation , Financial Conduct Authority

16.55
Panel discussion

Managing the machines: ensuring transparency and explainability with AI

  • How can regulators and organisations collaborate effectively to create clear structures of AI accountability?
  • Building a strong governance framework: where does AI pose most risk to financial services organisations?
  • Developing a white box strategy: effective strategies for overcoming black box opacity
  • Avoiding algorithmic bias: what processes need to be implemented to ensure a transparent approach to data modelling?
  • What steps need to be undertaken to create trackable data models?
  • In an age of increasing data breaches, how can firms ensure that customer data is safeguarded properly?
  • Beyond GDPR: where will be the next likely regulatory developments?

Peter Jackson Legal & General, TechNOVA Speaker
Peter Jackson

Group Director , Data Sciences , Legal & General

Angela Johnson, Deutsche Bank, TechNOVA: AI in FS
Angela Johnson

Head of Cloud Security, Risk & Compliance , Lloyds Banking Group

Ekene Uzoma, State Street, TechNOVA: AI in FS
Ekene Uzoma

VP Digital Product Design & Innovation , State Street

Gideon Smith photo
Gideon Smith

Chief Investment Officer & Global Head of Portfolio, Rosenberg Equities , AXA Investment Managers

Looking to the future of quantum computing

17.25
Closing keynote address

Preparing for quantum computing in financial services


Lee Braine, Barclays, TechNOVA: AI in FS
Lee Braine

Director of Research and Engineering, Chief Technology and Innovation Office , Barclays

17.45

Chair's closing remarks

Who Attends

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1 day conference pass, lunch & refreshments and a drinks reception

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Venue

America Square Conference Centre

America Square Conference Centre

America Square Conference Centre

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