Defining the connected customer experience

About
Connected Customer

Customer perceptions, interactions and expectations have been subject to incredible change over the last decade, and it’s just getting started.

With technology now deeply woven into the fabrics of society, it is the responsibility of businesses to stay atop all of the innovation surrounding their customers.

Connected Customer provides the platform bringing together those driving customer-centric innovation across a range of industries.

Through face-to-face events or digital solutions, the opportunities are plenty for partners to demonstrate their place in the ongoing customer revolution.

126,000+

community reach

64,000+

decision makers

International reach

81% Europe | 14% APAC | 5% ROW

“We achieved an ROI of 1,300% within the first few months, and that figure is still growing. Directly off the back of the event we signed a Fortune 500 business with additional opportunities created with major UK brands.”

– PiDatametrics

Opportunities with Connected Customer

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The Summit

One show. Three Stages. Built to attract the most senior buyers from retailers, financial...

One show. Three Stages. Built to attract the most senior buyers from retailers, financial services, transport, logistics and more for you to showcase your solutions to.

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Live studio discussions

Researched, written and scripted to tackle the most central questions asked by the indust...

Researched, written and scripted to tackle the most central questions asked by the industry; with partners at the forefront of the conversation.

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Surveys and reports

Survey taken by senior CX leaders with results presented in a report format. Designed to provi...

Survey taken by senior CX leaders with results presented in a report format. Designed to provide partners with long-form content with shelf-life and opted-in leads.

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Podcast series

45 minutes, easily digestible audio conversation between an industry expert and broadcast j...

45 minutes, easily digestible audio conversation between an industry expert and broadcast journalist. Produced to amplify your brand and demonstrate expertise.

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