
Defining the connected customer experience
About
Connected Customer
Customer perceptions, interactions and expectations have been subject to incredible change over the last decade, and it’s just getting started.
With technology now deeply woven into the fabrics of society, it is the responsibility of businesses to stay atop all of the innovation surrounding their customers.
Connected Customer provides the platform bringing together those driving customer-centric innovation across a range of industries.
Through face-to-face events or digital solutions, the opportunities are plenty for partners to demonstrate their place in the ongoing customer revolution.
126,000+
community reach
64,000+
decision makers
International reach
81% Europe | 14% APAC | 5% ROW
“We achieved an ROI of 1,300% within the first few months, and that figure is still growing. Directly off the back of the event we signed a Fortune 500 business with additional opportunities created with major UK brands.”
– PiDatametrics
Opportunities with Connected Customer
The Summit
Live studio discussions
Surveys and reports
Podcast series
The Connected Customer difference
Want to learn more about Connected Customer partnership opportunities?
Speakers
These are the type of leaders you can speak alongside and place your company at the alongside those at the forefront of the industry.

Max Amordeluso
Chief EU Evangelist – Alexa
Amazon

Alice Zimmermann
UK Lead Strategic Partnerships – Google Assistant
Google

David Low
Executive Producer Manager, Voice + AI
BBC

John Sullivan
Chief Information Officer
Virgin Trains

Sinead Croke
IT Delivery Lead, Customer Care & AI
DPD

Chris McGrath
IT Delivery Lead, Customer Care & AI
Marks & Spencer

Danielle Williams
Senior Director, Global Loyalty Platforms
Hilton Hotels

Izayana Navas
Director, Loyalty and Rewards
Royal Bank of Canada
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