Defining the connected customer experience

About
Connected Customer

Customer perceptions, interactions and expectations have been subject to incredible change over the last decade, and it’s just getting started.

With technology now deeply woven into the fabrics of society, it is the responsibility of businesses to stay atop all of the innovation surrounding their customers.

Connected Customer provides the platform bringing together those driving customer-centric innovation across a range of industries.

Through face-to-face events or digital solutions, the opportunities are plenty for partners to demonstrate their place in the ongoing customer revolution.

community

126,000+

community reach

decision-makers

64,000+

decision makers

International reach

81% Europe | 14% APAC | 5% ROW

“We achieved an ROI of 1,300% within the first few months, and that figure is still growing. Directly off the back of the event we signed a Fortune 500 business with additional opportunities created with major UK brands.”

– PiDatametrics

Opportunities with Connected Customer

Expand allCollapse all
addremove
conferences

The Summit

One show. Three Stages. Built to attract the most senior buyers from retailers, financial...

One show. Three Stages. Built to attract the most senior buyers from retailers, financial services, transport, logistics and more for you to showcase your solutions to.

Morekeyboard_arrow_downLesskeyboard_arrow_up
filmed-webinars

Live studio discussions

Researched, written and scripted to tackle the most central questions asked by the indust...

Researched, written and scripted to tackle the most central questions asked by the industry; with partners at the forefront of the conversation.

Morekeyboard_arrow_downLesskeyboard_arrow_up
surveys

Surveys and reports

Survey taken by senior CX leaders with results presented in a report format. Designed to provi...

Survey taken by senior CX leaders with results presented in a report format. Designed to provide partners with long-form content with shelf-life and opted-in leads.

Morekeyboard_arrow_downLesskeyboard_arrow_up
roundtables

Podcast series

45 minutes, easily digestible audio conversation between an industry expert and broadcast j...

45 minutes, easily digestible audio conversation between an industry expert and broadcast journalist. Produced to amplify your brand and demonstrate expertise.

Morekeyboard_arrow_downLesskeyboard_arrow_up
difference

The Connected Customer difference

Partners get curated content that enhances company messaging and gets delivered into the inboxes ...

Partners get curated content that enhances company messaging and gets delivered into the inboxes and minds of CX experts across the globe.

Morekeyboard_arrow_downLesskeyboard_arrow_up

Want to learn more about Connected Customer partnership opportunities?

Speakers

These are the type of leaders you can speak alongside and place your company at the alongside those at the forefront of the industry.

Max Amordeluso

Chief EU Evangelist – Alexa
Amazon

Alice Zimmermann

UK Lead Strategic Partnerships – Google Assistant
Google

David Low

Executive Producer Manager, Voice + AI
BBC

John Sullivan

Chief Information Officer
Virgin Trains

Sinead Croke

IT Delivery Lead, Customer Care & AI
DPD

Chris McGrath

IT Delivery Lead, Customer Care & AI
Marks & Spencer

Danielle Williams

Senior Director, Global Loyalty Platforms
Hilton Hotels

Izayana Navas

Director, Loyalty and Rewards
Royal Bank of Canada

Related sectors

Stay in the MarketforceLive loop

Subscribe to our newsletter to receive news and updates.

By submitting this form you agree to our Privacy Policy and Terms & Conditions