PANEL DISCUSSION

Redefining lending through times of digital acceleration

In this discussion, find out how rethinking values, social responsibility and operational strategies can help you adapt in the changing digital landscape.

The panel discusses:

From business interruption loans to mortgage holidays: evaluating the current landscape
Delivering on social responsibility: exploring the role of lending in today’s society
Preparing for times of financial difficulty and recovery: being flexible while maintaining margins
Keeping vulnerable customers in mind: what’s the best approach during challenging times?
Lending in a remote world: identifying the key changes to products, services and operations
Developing efficient processes to grant customers faster access to loans and funding
Embracing ML and automation: enabling low-touch lending processes for the next normal
Uncovering the power of AI and big data to transform credit checks and approvals
Optimising the use of advanced analytics in the collections process: strategies for success

Hear from our expert panel:

Martin Fleming, Mortgage Transformation Director, Lloyds Banking Group

David Castling, Director of Intermediary Lending, Atom Bank

Robert Mooney, Head of Mortgage Transformation, AIB Group

Frederico Venturieri, EMEA Industry Business Development Lead, Financial Services, Salesforce

Produced in partnership with:

March to April 2021, Streaming online

Speakers include:

Ashok Vaswani, Chief Executive Officer, Consumer Banking and Payments, Barclays
Stuart Haire, Head of Wealth & Personal Banking, HSBC
Suresh Viswanathan, Chief Operating Officer, TSB
Annerie Vreugdenhil, Chief Innovation Officer, ING
Sara Öhrvall, Chief Transformation Officer, SEB
Shashank Khare, Head of Group Strategy, Lloyds Banking Group