Redefining lending through times of digital acceleration

In this discussion, find out how rethinking values, social responsibility and operational strategies can help you adapt in the changing digital landscape.

The panel discusses:

  • From business interruption loans to mortgage holidays: evaluating the current landscape
  • Delivering on social responsibility: exploring the role of lending in today’s society
  • Preparing for times of financial difficulty and recovery: being flexible while maintaining margins
  • Keeping vulnerable customers in mind: what’s the best approach during challenging times?
  • Lending in a remote world: identifying the key changes to products, services and operations
  • Developing efficient processes to grant customers faster access to loans and funding
  • Embracing ML and automation: enabling low-touch lending processes for the next normal
  • Uncovering the power of AI and big data to transform credit checks and approvals
  • Optimising the use of advanced analytics in the collections process: strategies for success

Hear from our expert panel:

Martin Fleming, Mortgage Transformation Director, Lloyds Banking Group

David Castling, Director of Intermediary Lending, Atom Bank

Robert Mooney, Head of Mortgage Transformation, AIB Group

Frederico Venturieri, EMEA Industry Business Development Lead, Financial Services, Salesforce

Produced in partnership with:

While you're here...

Check out our upcoming event!


MoneyLIVE Summit Goes Digital

March to April 2021, Streaming online

Speakers include:

  • Ashok Vaswani, Chief Executive Officer, Consumer Banking and Payments, Barclays
  • Stuart Haire, Head of Wealth & Personal Banking, HSBC
  • Suresh Viswanathan, Chief Operating Officer, TSB
  • Annerie Vreugdenhil, Chief Innovation Officer, ING
  • Sara Öhrvall, Chief Transformation Officer, SEB
  • Shashank Khare, Head of Group Strategy, Lloyds Banking Group