Technology will help banks to transform their approaches to customer experience.
Natasha Kyprianides @ Hellenic Bank
Retail Banking 2017 –
With the emergence of countless numbers of third party providers as a result of open APIs, banks will be put into survival mode. Natasha Kyprianides, Head of Omnichannel & Customer Experience at Hellenic Bank will share her thoughts on how ‘lifestyle banking’ will soon become the norm.
Head of Omnichannel and Customer Experience Hellenic Bank
Natasha Kyprianides is Head of Omnichannel and Customer Experience at Hellenic Bank. Natasha is responsible for the definition and delivery of all digital propositions across all touchpoints of the bank, and will join the panel discussion exploring the impact of open banking initiatives on the industry. s on the industry.