The future of payments in a convenience-driven era

In this discussion, we explore how to build digital trust with customers in the instant payments process. 

The panel discusses:

  • Frictionless, instant, invisible: defining ‘convenience’ in payments
  • A permanent shift to digital channels: digging into customer behaviours in the new normal
  • Balancing safety and convenience: what are the key threats to consider and how can they be mitigated?
  • A spotlight on instant payments and instant fraud: how can customers be protected?
  • Enabling security without friction: what role could PSD2 play moving forward?
  • Looking ahead: achieving seamless and secure payments in the platform ecosystem

Hear from our expert panel:

Lee McNabb, Head of Payments, Strategy, NatWest

Fiona Bradshaw, Head of Innovation – Global Payments, HSBC

Magnus Lageson, Lead Product Owner, Swish

Andy Renshaw, VP, Banking Solutions, Feedzai

Produced in partnership with:

While you're here...

Check out our upcoming event!


MoneyLIVE Summit Goes Digital

March to April 2021, Streaming online

Speakers include:

  • Ashok Vaswani, Chief Executive Officer, Consumer Banking and Payments, Barclays
  • Stuart Haire, Head of Wealth & Personal Banking, HSBC
  • Suresh Viswanathan, Chief Operating Officer, TSB
  • Annerie Vreugdenhil, Chief Innovation Officer, ING
  • Sara Öhrvall, Chief Transformation Officer, SEB
  • Shashank Khare, Head of Group Strategy, Lloyds Banking Group