Disruptor or Collaborator? Analysing Fintech’s new place within the industry
The Future of Retail Banking 2016 – Rob Kerner, Head of Strategy, CX, Royal Bank of Scotland talks about ‘Fintech’ and what the future will bring. Big banks must normalise relationships and be clear on their intent with ‘Fintechs’ to utilise the opportunity for growth and create a mutually beneficial partnership.
Former Head of Innovation Strategy, Business Banking Royal Bank of Scotland
Robert Kerner is the Former Head of Innovation Strategy and Business Banking at Royal Bank of Scotland. Although you may (just) detect an American accent in his presentation about the mobile app of tomorrow, Rob has lived in the UK for the last 8 years, and in Spain 8 years prior.