PANEL DISCUSSION

How ‘direct’ does your bank need to be?

This live broadcast evaluates the need for core banking systems, digital-only channels and new entrant offers in banking. 

The panel discusses:

  • The future of online-only banking: identifying the risks and opportunities
  • Where can banks delight and attract customers? Exploring customer-centricity, new entrant interest rates and multi, online-only channels
  • How should banks reinvent their core systems to allow open APIs to flourish? Is this the USP of future banking?
  • The role of AI and automation in meeting new customer expectations
  • What are the investment opportunities in digital banking?
  • How to build scalable infrastructure that would allow for a new ‘direct bank’ launch

Hear from our expert panel:

Felipe Penacoba Martinez, CIO – Retail and Business Banking, Santander

Simon Vans-Colina, Chief Engineer – Open Banking, Monzo

Tony Crane, Customer Experience Director, Bank of Ireland

Andrew Beatty, SVP Product Management – Global Banking, FIS

In partnership with: