Catch up on everything you missed at MoneyLIVE: Nordic Banking Online Festival. Hear the leading voices in banking and FinTech in the Nordic region explore the latest trends in innovation and navigate the next steps for transforming banking and payments in the Nordics.
Session 1 – Uncovering the changing role of the bank
Watch Sara Mella, Executive Vice President, Head of Personal Banking at Nordea deliver the opening keynote address of MoneyLIVE: Nordic Banking Online Festival on caring for customer full financial wellbeing.
How will banks diversify into different ecosystems and how will this impact the customer relationship? Find out with Malin Lignell, Vice President, Digitalisation and Innovation at Handelsbanken as she explores where banks stand in the digital ecosystem.
Senior leaders from DNB, Lunar, Islandsbanki and Raisin come together in this leaders’ forum and live Q&A to evaluate future business models and how they might impact the role banks play in customers’ lives.
Session 2 – Open innovation in banking
Listen to indó Group, Aprila Bank, DNB and Nordic API Gateway in the panel discussion and live Q&A to discover what the next wave of innovations in open banking will hold.
How have APIs been leveraged to unlock new commercial opportunities? Søren Rode Jain Andreasen, Chief Digital Officer at Danske Bank takes to the virtual stage and delves into the practical steps for open banking innovation.
Session 3 – Disruptive forces in payments
Claus Bunkenborg, Chief Executive Officer at MobilePay kicks off Session 3 with a keynote on taking banking and payments to the next level.
How can banks strike the balance between convenience and security in the new payments landscape? Listen to Tim Wolff Jacobsen, Senior Vice President, Head of Payments at Danske Bank as he explores the rise in expectations for payment experiences.
Industry experts from Nordic Payments Council, Nordea, Danish Competition and Consumer Authority and P27 – The Nordic Payments Platform share their thoughts and ideas on the future evolution of P27 and PSD2.
Session 4 – Forging new pathways for the digital transformation journey
Antti Myllymäki, Head of Artificial Intelligence at OP Financial Group gives insight into the company’s four year AI transformation journey that helped accelerate growth, revolutionise operational efficiency and improve risk management strategies.
Teaming up to look at the next phase for legacy transformation, including lessons to be learnt from the global pandemic is Paul Taylor, Founder and Chief Executive Officer at Thought Machine and Christoffer Malmer, Head of SEBx at SEBx.
In this panel discussion senior leaders from Personal Finance Co., Santander, OP Financial Group and Adobe share insight into successful strategies for remote working, including the impact this will have on wider technology and transformation initiatives.
Session 5 – Delivering the optimum payments experience
How significant are digital wallets likely to become as marketing channels? Discover the new era of growth for digital wallets with Matti Rusila, Head of Mobile Payments at OP Financial Group and Mario Ek Aparicio, Head of eCommerce and Product Manager at Vipps.
Kim Sirén, Head of Fraud Management at OP Financial Group takes the spotlight to discuss evolving fraud behaviours, advantages of wider data access and improving user experience for customers and merchants.
This panel discussion and live Q&A with Danske Bank, Nordea and Lobyco explores adding value to payment experiences, in both physical stores and an online environment.
Session 6 – New frontiers in customer experience
In what ways can banks use chatbot data to enrich other services? How was conversational AI instrumental in helping banks cope with the customer-facing challenges of COVID-19? Learn about conversational AI and how banks can build trust in these new channels with Mattias Fras, Group Head of AI Strategy & Acceleration at Nordea.
Senior leaders from Arion Bank, OP Financial Group, Swedbank and ForgeRock share their views on adopting the opti-channel approach for a seamless customer journey in this panel discussion and live Q&A.
Olav Gulbrandsen, Head of Digital Channels at DNB and Bragi Fjalldal, Chief Marketing Officer & Vice President at Meniga join forces to discuss customer behaviours and expectations in the mobile experience.
Session 7 – ‘Next-stage’ analytics in banking and payments
BN Bank, Nordea and OP Financial Group discuss how we can take data and analytic strategies to the next stage.
Thomas Berngruber, Director, Head of Data Analytics at Jyske Bank shares how better usage of data can improve advisory responses across the customer journey, and how multiple departments can roll out personalised responses across different products and services.
How might data be used to tailor customer engagement during periods of financial difficulty? In this panel discussion and live Q&A we discuss hyper-relevant experiences with senior leaders from Swish, OP Financial Group, DNB and Onfido.
Session 8 – Lending in the new digital ecosystem
How can banks build more flexibility into lending products? Listen to Simon Nilsson, Chief Commercial Officer at Northmill Bank discuss how to navigate the evolving lending landscape.
Learn about the power of one-stop lending experiences in a convenience-driven era and the new normal of customer journeys with Nikhita Iyar, Strategic Business Development at Moxtra.
Hear from industry experts at SpareBank 1 Kreditt, Avanza Bank, Anyfin, DBT and nCino as they envision the future of lending and discuss where our focus should be today.