EPISODE 6

Agility, resilience, innovation: creating the right dynamic

15 April 2021 | Streaming online

AGENDA

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Episode 6: Agility, resilience, innovation: creating the right dynamic
Thursday, 15 April 2021 15 Apr

Agility, resilience, innovation: creating the right dynamic

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09.00

In the studio

Andrea Toucinho, Asociación Española de Fintech Insurtech, MoneyLIVE Speaker
Andréa Toucinho

Director of Studies, Prospective and Training
Partelya Consulting

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09.15

Panel discussion

Navigating the next big changes in operational strategy

  • Evaluating the new ways of working to date: what have been the key challenges and benefits to both banks and employees?
  • Reforming teams, processes and operational structures: what now and where next?
  • Maintaining enthusiasm and efficiency: successfully leading a remote workforce
  • Ensuring robust and secure systems for the next normal of work: what are the biggest operational threats and how can they be mitigated?
  • Managing operational risk in a period of rapid change: strategies for success
  • Will we see a surge in outsourcing moving forward?
  • Balancing human expertise with automated processes: does a hybrid workforce await?
  • A spotlight on property strategies: how might traditional bank branches be re-purposed in the future?

Nikunj Lukka, Tandem Bank | MoneyLIVE
Nikunj Lukka

Head of Business Systems & Processes
Tandem

Chris Loake, C.Hoare & Co. | MoneyLIVE
Chris Loake

Chief Technology & Operations Officer
C. Hoare & Co.

Chris Colley, Medallia, MoneyLIVE Banking Event
Christopher Colley

Principal (EMEA), Customer Experience
Medallia

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10.10

Fireside chat

Becoming a truly agile business: ensuring resilience for years to come

  • A wake-up call: in what ways has COVID-19 transformed operational strategies across the industry?
  • Resilience in the face of systemic risks: what more should banks do to prepare?
  • What does a truly stable and robust environment look like for banks, and how can this be achieved?
  • Using data-driven decisioning to drive agile thinking: where are the most fruitful applications?

Hannah Bernard, Barclays, MoneyLIVE Banking Event
Hannah Bernard

Head of Business Banking
Barclays

Graeme St Ledger McCarthy, SAS, MoneyLIVE Banking Event
Graeme St Ledger McCarthy

Intelligent Decisioning Solution Expert
SAS

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10.40

Panel discussion

Achieving strategic agility: seizing opportunities in a fast-changing world

  • Agility is king: how can banks improve their ability to adapt and change during fast-changing times?
  • Lessons learned from COVID-19: what more can be done to continuously streamline innovation and improve time-to-market?
  • Ensuring decision making remains efficient: how can this be accomplished with a remote workforce?
  • Transparent, collaborative, autonomous: creating an environment where business agility thrives
  • Encouraging autonomy in teams: how can banks get this right?
  • Incorporating agile methodologies and scaling across the business

Shashank Khare, Lloyds | MoneyLIVE
Shashank Khare

Head of Group Strategy
Lloyds Banking Group

Mark Jannetta, Barclays, MoneyLIVE Banking Event
Mark Jannetta

Vice President, Global Innovation
Barclays

Paul Szumilewicz, HSBC | MoneyLIVE
Paul Szumilewicz

Global Head of Agile, Global Marketing
HSBC

Sean Baird, Nuxeo, MoneyLIVE Banking Event
Sean Baird

Director of Product Marketing
Nuxeo

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11.35

Time for networking: explore MoneyLIVE Connect

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