EPISODE 8

Unlocking the potential of data in banking

22 April 2021 | Streaming online

AGENDA

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Episode 8: Unlocking the potential of data in banking
Thursday, 22 April 2021 22 Apr

Unlocking the potential of data in banking

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09.00

In the studio

Maria Lagutina, RBS | MoneyLIVE
Maria Lagutina

Independent Industry Expert

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09.15

Fireside chat

A sea of opportunity: succeeding in an increasingly data-led world


Saj Arshad, Santander, MoneyLIVE Banking Event
Saj Arshad

Chief Customer and Innovation Officer
Santander

Robert Eve, TIBCO, MoneyLIVE Banking Event
Robert Eve

Senior Data Management Strategist
TIBCO

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09.45

Panel discussion

Getting the customer data trade right

  • How ‘open’ will data become? What new data streams might become available to banks in the near future?
  • What will best incentivise customers to share their data?
  • How can personalised and value-added services encourage customers to give banks access to their data?
  • Navigating ethical personalisation: where do the boundaries lie?
  • Will open APIs enabling consumers to allow easy access to their data be mandated across all industry sectors, and if so, when?
  • Anticipating a cross-sector data sharing regulation: how can banks proactively prepare?
  • Ensuring data privacy: how can banks maintain their image as trusted data custodians?
  • Banks as data custodians: to what extent is this a potential new revenue source?

Vilmos Lorincz, Lloyds | MoneyLIVE
Vilmos Lorincz

Managing Director - Data, API and Working Capital Propositions, Global Transaction Banking
Lloyds Banking Group

Tanja Imamovic, Raiffeisen Bank, MoneyLIVE Banking Event
Tanja Imamovic

Open Banking Leader
Raiffeisen Bank

Teodor Blidarus, FintechOS, MoneyLIVE Banking Event
Teodor Blidarus

CEO and Co-Founder
FintechOS

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10.45

Fireside chat

Achieving hyper-personalised experiences for customers:  AI in action

  • Hyper personalisation 2.0: going beyond marketing and sales
  • Using advanced analytics to deliver value-added services and individualised products
  • Optimising the benefits of continuous learning: delivering an ever-more personal service
  • A spotlight on personalisation and vulnerable customers: what’s the best approach?

Jason Maude, Starling Bank | MoneyLIVE
Jason Maude

Chief Technology Advocate
Starling Bank

Sean Neary photo, Featurespace, MoneyLIVE Banking Event
Sean Neary

Senior Product Officer
Featurespace

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11.15

Time for networking: explore MoneyLIVE Connect

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