MoneyLIVE Summit

Innovation ignited.

Where the future of banking and payments is forged.

 

28 – 29 March 2022 | QEII Centre, London

 

We provide the stage; you bring the passion.

What will you discover this year?

MoneyLIVE Summit is the ultimate event for those passionate about transforming banking and payments. It’s where collaboration is celebrated, views are challenged and visionary ideas come alive. Be part of the conversation and supercharge industry-wide innovation with us.

SPEAKERS

Nik Storonsky - MoneyLIVE

Nik Storonsky

Co-Founder and Chief Executive Officer, Revolut

NUNO MATOS - MoneyLIVE

Nuno Matos

Chief Executive Officer, Wealth and Personal Banking, HSBC

Mikael Sorensen - MoneyLIVE

Mikael Sørensen

Chief Executive Officer, Handelsbanken UK

Fiona Bradshaw - MoneyLIVE

Fiona Bradshaw

Director & Payment Specialist, Head of Innovation, Global Payments, HSBC

Suresh Viswanathan, TSB, MoneyLIVE Banking Event

Suresh Viswanathan

Chief Operating Officer, TSB

Jeroen Plag - MoneyLIVE

Jeroen Plag

Head of Corporate Strategy, ING

Rita Liu

Chief Commercial Officer, Mode

Claire Tracey - MoneyLIVE

Claire Tracey

Chief Strategy and Sustainability Officer, Nationwide Building Society

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2022 AT A GLANCE

Future of Banking - MoneyLIVE

Future of banking

Unmissable interview with Revolut Co-Founder and CEO, Nik Storonsky: Super apps: rewriting the future of banking

Calling all women - MoneyLIVE

Are you a woman in finance? 

Calling all women in finance! Expand your network and meet like-minded peers at our Networking Breakfast on 29 March

Banking Leaders of tomorrow - MoneyLIVE

Leaders of tomorrow

Hear from the leaders of tomorrow in our new panel discussion bringing together the brightest, up-and-coming minds in banking

Bringing Diversity - MoneyLIVE

Bringing diversity

Bringing diversity into focus: don’t miss the keynote from founder and CEO of Women in Payments, Kirsty Duncan

Banking & finance experts - MoneyLIVE

Industry experts

Hear from industry experts on the hottest topics in 2022: from BNPL and CBDCs to embedded finance ecosystems, payments innovation and industry leading CX!

Women in Finance Networking Breakfast

 

It’s time to bring inclusivity to the forefront of discussions and empowering women in financial services has never been more important. If you want to learn how to develop your career, meet other like-minded leaders or find out how to become a better ally, this breakfast is for you. 

Experience Everything

3 Stages

Soak up some seriously inspiring insights across three buzzing stages. Be starstruck by speakers at the top of their game, be inspired by the most exciting FinTechs and get all your burning questions answered.

Three Studios - MoneyLIVE
The Ideas Garden - MoneyLIVE

Collaboration Central

Don’t just sit back and listen, get involved! Have your say during the interactive think tanks on day 2, take part in the Women in Finance Networking Breakfast and share a beer with fellow innovators during the after party. THIS is where the magic happens.

The Solutions Bar

Come join us at The Solutions Bar, where we’ll be serving free beer and good coffee all day! Grab a drink, mingle with new faces, and embrace the buzz of spontaneous social interactions.

The Solutions Bar - MoneyLIVE

“MoneyLIVE consistently delivers the most exciting banking content and the most engaging speakers.”

Head of Customer and Market Insight, CYBG

AGENDA

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Day 1
Monday, 28 March 2022 28 Mar

Day 2
Tuesday, 29 March 2022 29 Mar

Session One | Banking in Motion

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09.00

Welcome address from MoneyLIVE


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09.05

Chair’s opening remarks


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09.15

Interview

Super apps: re-writing the future of banking 


Nik Storonsky - MoneyLIVE
Nik Storonsky

Co-Founder and Chief Executive Officer
Revolut

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09.30

Keynote address

Digital, sustainable, flexible: being the bank of choice 


NUNO MATOS - MoneyLIVE
Nuno Matos

Chief Executive Officer, Wealth and Personal Banking
HSBC

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09.45

Keynote address

A business built on trust  


Mikael Sorensen - MoneyLIVE
Mikael Sørensen

Chief Executive Officer
Handelsbanken UK

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10.00

Case study & interview (advisory)

Thriving in an interconnected world 


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10.20

Panel discussion

Customer-centric, purpose-driven, sustainable: the future of retail banking   

  • Taking stock: what are the lessons to learn from 2021? 
  • From customer expectations to FinTech innovation: what are the key drivers for innovation in retail banking today? 
  • Supporting customers in difficult times ahead: anticipating evolving needs, circumstances and expectations   
  • Banking in an era of marketplaces and platforms: what’s next for proposition development?  
  • New business models for a new world: evaluating the emerging business models with the most potential 
  • Trust and transparency: how can banks continue to champion a purpose-led approach?  
  • Towards a greener, sustainable future: what role must banks play? 

 


NUNO MATOS - MoneyLIVE
Nuno Matos

Chief Executive Officer, Wealth and Personal Banking
HSBC

Mikael Sorensen - MoneyLIVE
Mikael Sørensen

Chief Executive Officer
Handelsbanken UK

Ali Niknam, Bunq | MoneyLIVE
Ali Niknam

Chief Executive Officer
bunq

Gonzalo Rodriguez - MoneyLIVE
Gonzalo Rodríguez

Head of Customer Solutions
BBVA

Keith Pearson - MoneyLIVE
Keith Pearson

Global Head of Financial Services GTM
ServiceNow

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10.50

Refreshments

Session Two | Open innovation | Mortgage transformation | Payments infrastructure

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STREAM
Stage One: The future is open 1
Stage Two: Mortgage transformation: looking ahead 2
Stage Three: Cross-border payments 3

Stage One: The future is open

11.20

Fireside chat 

Cross-sector collaboration: what doors could open finance open?     

  • Assessing the here and now: what partnerships already exist? 
  • Evaluating the pension’s dashboard: how will this integrate into the open finance ecosystem?  
  • Where are the other opportunities for cross-sector collaboration through open APIs?  
  • Designing user journeys for an open finance ecosystem: what are the keys to superb customer experience? 

 


Jason Wilkinson-Brown, TSB, MoneyLIVE Banking Event
Jason Wilkinson-Brown

Head of Partnerships & Open Banking
TSB

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11.40

Fireside chat 

Exploring the potential of open payments      

  • The road to open payments: where are we now? 
  • Faster, safer, cheaper: how will open payments transform experiences for both customers and merchants? 
  • What does this mean for the existing payments value chain?  
  • Request to Pay: offering more flexibility, choice and convenience in a single click  
  • What opportunities might open payments unlock in the future? 

Jessica Richards - MoneyLIVE
Jessica Richards

Head of Market Development, Payments
NatWest Group

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12.00

Panel discussion 

Designing, developing, differentiating: the next phase of banking propositions     

  • Developing new propositions: what must be considered in order to add real value for customers? 
  • From personalisation to instant services: how will open data transform propositions?  
  • BigTech takeover? Assessing the threat of non-financial players in the open banking ecosystem 
  • Enabling proposition innovation at speed: what’s the technology infrastructure required?

Joris Hensen, Deutsche Bank - MoneyLIVE Speaker
Joris Hensen

Founder and Co-Lead, Deutsche Bank API Program
Deutsche Bank

James Bickerton, HSBC | MoneyLIVE
James Bickerton

Global Head of Client Development
HSBC

Charlotte Kanagasabapathy - MoneyLIVE
Charlotte Kanagasabapathy

Director- Innovation
Barclays

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Stage Two: Mortgage transformation: looking ahead

11.20

Keynote address 

The future of the mortgage market


Trevor Williams, Lloyds Banking Group, MoneyLIVE Mortgage Event
Trevor Williams

Former Chief Economist
Lloyds Banking Group

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11.40

Fireside chat 

From open banking to blockchain: implementing mortgage transformation 

  • Evaluating the mortgage process: where are the most pressing areas for transformation? 
  • From loan origination to credit checks: where could automation increase operational efficiency? 
  • Enhancing the digital journey: where could virtual agents effectively support customers in the mortgage process? 
  • Understanding the potential of open banking: what are the most fruitful applications in mortgages?  
  • Speed, accuracy, convenience: how could open data be used to streamline mortgage journeys further? 
  • Blockchain and smart contracts: will they eliminate or just replace trusted third parties?  

Chris Pearson, HSBC, MoneyLIVE Mortgage Event
Chris Pearson

Head of Intermediary Mortgages
HSBC

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12.00

Panel discussion

Striving for sustainability: realising green mortgages   

  • Reaching net-zero carbon emissions by 2050: where do lenders come in? 
  • How do you define a green mortgage? 
  • Achieving an energy efficient housing stock: what will be viable when?  
  • How can green mortgages be extended to take climate resilience into account? 
  • Using EPC ratings in affordability calculations: what more must banks do to push the environmental agenda? 
  • The interrelationship between energy efficient and lending risk: to what extent are energy efficient homes and their owners a better bet?  
  • What are the greatest barriers to the wide-spread adoption of green mortgages? 

Robert Mooney, AIB Group | MoneyLIVE
Robert Mooney

Head of Mortgage Transformation
AIB

Claire Tracey - MoneyLIVE
Claire Tracey

Chief Strategy and Sustainability Officer
Nationwide Building Society

Emma Harvey - MoneyLIVE
Emma Harvey

Director
Green Finance Institute

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Stage Three: Cross-border payments

11.20

Keynote address

Interconnected, interoperable, instant: the future of international payments    


James Whittle - MoneyLIVE
James Whittle

Director of Standards
Pay.UK

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11.40

Fireside chat 

The European Payments Initiative: what now, where next?    

  • Preparing to go live in 2022: what progress has been made to date? 
  • To what extent will the dominance of the major card schemes be weakened? 
  • What value will the EPI bring for individual consumers and retail payments? 
  • Will the EPI pave the way for more collaborative approaches? 

Ralf Muller - MoneyLIVE
Ralf Müller

Head of Product
European Payments Initiative

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12.00

Panel discussion 

New payments infrastructuresa payments revolution in the making     

  • Marrying domestic and international schemes: how are cross-border collaborations impacting the future payments landscape?  
  • The year of EPI, P27 and ISO20022: what short and long-term effects will we see? 
  • A spotlight on ISO20022: how can banks capitalise on this global shift?  
  • Security and fraud: what effect are new infrastructures likely to have? 
  • Futureproofing UK payments: how will the various new infrastructures be incorporated into the New Payments Architecture?  

Senior Representative, Bank of England


Fiona Bradshaw - MoneyLIVE
Fiona Bradshaw

Director & Payment Specialist, Head of Innovation, Global Payments
HSBC

Martin Georgzen photo, MoneyLIVE speaker
Martin Georgzén

Head of Strategy and Communication
P27 Nordic Payments Platform

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12.35

Lunch

Session Three | Business models | Lending Innovations | Payments innovation

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STREAM
Stage One: New business models 1
Stage Two: Lending innovation 2
Stage Three: What's next for payments innovation? 3

Stage One: New business models

13.50

Case Study | Cardlytics


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14.05

Presentation

Next-gen BaaS: unlocking the full revenue potential of core banking systems     

  • A world of squeezed margins: evaluating the profitability of current products  
  • Turning core banking models into banking-as-a-service: where should banks start?  
  • Revenue ripe for the picking: where are the most exciting opportunities for as-a-service models? 
  • Who is doing this well, and why? 
  • What’s next? 

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14.25

Case study & interview (advisory)

Optimising your open API strategies    


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14.45

Panel discussion

Banking in the age of platforms, ecosystems and marketplaces       

  • Platforms, marketplaces and ecosystems: how is the landscape evolving? 
  • How should banks position themselves in an increasingly interconnected digital playing field? 
  • How are partnership strategies set to develop as digital ecosystems gain traction? 
  • From culture to technology integration: what must be considered when choosing a partner?  
  • To what extent is embedded finance the future and what role will the banks play? 
  • How will customer relationships develop in the age of ecosystems? 
  • Blue sky thinking: where could ecosystems and embedded finance be in 10 years?   

Verena Thaler, Raisin, MoneyLIVE
Verena Thaler

Vice President, Strategy & Business Development
Raisin UK

Petter Lee-Johannessen, DNB, Nordic Banking Event
Petter Lee-Johannessen

Senior Vice President, Head of Strategic Partnerships
DNB

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Stage Two: Lending innovation

13.50

Presentation

Buy now pay later: the phenomenon transforming lending         

Join Zip UK, the London-based payments pioneer delivering greater flexibility to Buy Now, Pay Later customers, as Anthony Drury sheds light on the development of Zip UK proposition and how their BNPL solution is set to evolve in a lively and competitive landscape.


Anthony Drury - MoneyLIVE
Anthony Drury

Managing Director - UK
Zip Co

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14.10

Fireside chat

Optimising CX in lending      

  • Competing on customer experience: how must lenders up their game in todays digital environment? 
  • Automation, AI, analytics: how are new technologies optimising digital lending journeys? 
  • Giving the customer autonomy: assessing the appetite for autonomous self-service across different lending products 
  • Digging into embedded finance: how might this impact lending experiences, and how can lenders best prepare? 
  • Preparing for financial uncertainty: how can lenders better support customers in challenging times? 

Jason Hurwitz - MoneyLIVE
Jason Hurwitz

Head of Strategic Initiatives
Aldermore Bank

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14.30

Panel discussion

From instant credit to affordability: lending in a digital era         

  • How has the pandemic affected underwriting process across retail and business banking?  
  • How can AI improve the accuracy and speed of credit decisioning? 
  • Marrying historical data with predictive analytics: towards a holistic and more accurate view of the customer  
  • What new data sources can lenders use to strengthen credit risk understanding?  
  • Is this end of the human underwriter or are they set to take on a new role?  

Ermal Ngjeci, Metro Bank, MoneyLIVE Banking Event
Ermal Ngjeci

Head of SME Credit Risk
Metro Bank

MICHAEL HOARE - MoneyLIVE
Michael Hoare

Chief Credit Officer
RateSetter

Katie Young, Coutts & Co, MoneyLIVE Mortgage Event
Katie Young

Head of Lending
Coutts & Co

Lawrence Bywater

Credit Risk Director
Molo Finance

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Stage Three: What's next for payments innovation?

13.50

Fireside chat 

From one-time virtual cards to QR codes: taking point of sale innovation further            

  • BNPL, invisible payments, QR codes: how is point of sale innovation transforming CX in payments?  
  • Integrating digital and physical retail experiences: how are PoS innovations responding to a post-pandemic world? 
  • Low-tech, high-usage: what’s next for QR codes in payments?  
  • Evaluating the blurring boundaries between ecommerce players and digital wallets  
  • Klarna’s One-time card: bypassing partnerships for a one-stop shop experience 
  • Will we see more payment providers moving to become ecommerce platforms going forward? 

Briony Krikorian-Slade - MoneyLIVE
Briony Krikorian-Slade

Principal
UK Finance

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14.10

Spotlight on 

Request To Pay: collaborate to innovate                

  • Making Request To Pay a reality: accelerating the time to market through collaboration 
  • Enabling your environment: the key components  
  • Identifying potential challenges to overcome 
  • UK service, SEPA service or something else entirely?   

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14.25

Case study | Mode                

Learn from Mode: an app building the financial products of tomorrow. Users can buy, store and manage their Bitcoin all in one place, as well as easily transition between crypto and fiat currencies.  


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14.45

Panel discussion

Exploring the next phase of digital wallet innovation               

  • A wallet-led world: what does increased uptake mean for cash and card usage? How should banks respond? 
  • How are wallets responding to increased demand for seamless and instant experiences? 
  • From bitcoin transfers to AI-powered recommendations: what new wallet innovations are we seeing? 
  • PFM, ecommerce, instant credit: what further proposition developments might we see in the future? 
  • Staying in the game: will we see more banks creating their own wallets moving forward? 

Shachar Bialick, Curve- MoneyLIVE Events
Shachar Bialick

Founder and Chief Executive Officer
Curve

Rita Liu

Chief Commercial Officer
Mode

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15.15

Refreshments

Session Four | Banking operations | Fraud & financial crime | Customer identification

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STREAM
Stage One: The future of banking operations 1
Stage Two: A new era of fraud, financial crime and security 2
Stage Three: Improving the customer identification experience 3

Stage One: The future of banking operations

15.45

Fireside chat 

Achieving true agility and resilience: playing the long game      

  • What does it truly mean to be ‘agile’ and ‘resilient’? 
  • Building with flexibility in mind: ensuring systems and processes are able to adapt to change at speed 
  • How can technology be implemented to support efficient communication and decision-making throughout the business? 
  • Ecosystem risks: how can banks effectively manage their risks with business partners?  
  • Black swans: how to prepare for low-probability, high impact events 

Suresh Viswanathan, TSB, MoneyLIVE Banking Event
Suresh Viswanathan

Chief Operating Officer
TSB

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16.05

Case study | ING + Thought Machine

How a core in the cloud delivers exceptional customer service       

ING’s Brendan Donovan and Paul Taylor from Thought Machine discuss how banks must adopt new core engines, in the cloud, in order to truly deliver the cutting-edge customer experiences that the industry deserves. Everything from real-time analytics, to always-on, personalised banking is predicated by cloud-native software and continuous innovation. Join to hear how ING and Thought Machine’s recent partnership is making this happen.  


Brendan Donovan - MoneyLIVE
Brendan Donovan

Global Head of Tech Infrastructure and Engineering
ING

Paul Taylor, Thought Machine | MoneyLIVE
Paul Taylor

Founder and Chief Executive Officer
Thought Machine

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16.20

Panel discussion 

Supporting the banking workforce of tomorrow       

  • WFH, in the office and everywhere in between: how is the employee experience changing? 
  • Location strategy: assessing the benefits of relocation to lower-cost locations 
  • Empowering all employees: how to identify where employee support needs strengthening 
  • How can organisations support younger talent in an increasingly remote working environment? 
  • How can automation and other digital tools support employees as well as streamline processes? 
  • Flexibility and transparency in communicating with employees: navigating the road ahead 

Elaine Deehan - MoneyLIVE
Elaine Deehan

Country Manager, Ireland
Starling Bank

Gemma Willman, Natwest Group | MoneyLIVE
Gemma Willman

Head of Workforce Enablement
NatWest Group

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Stage Two: A new era of fraud, financial crime and security

15.45

Fireside chat 

FRAML: lessons learned from collaboration        

  • Merging fraud and AML departments: what are the benefits of collaboration?  
  • FRAML in action: what can we learn from success stories? 
  • What practical steps must banks take to move towards a FRAML approach? 
  • Beyond FRAML: what’s next? 

Vinita Ramtri, HSBC Kinetic | MoneyLIVE
Vinita Ramtri

Director, Risk and Governance
HSBC Kinetic

Matthew Tataryn, Tide | MoneyLIVE
Matthew Tataryn

Head of Financial Crime
Tide

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16.05

Case study & interview (advisory)

Convenience versus security: fighting fraud in an instant world         


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16.25

Fireside chat

Taking cybersecurity strategies to the next level 

  • Cyber resilience in the next normal: how have strategies had to pivot? 
  • Hybrid working: what are the key challenges for cyber security? 
  • What are the key security considerations for banks moving into the cloud?  
  • Successfully monitoring hybrid infrastructure: improving operational visibility of both on-premise and cloud-based systems 
  • A spotlight on ransomware: how have attacks evolved in the last year? 
  • Defending against ransomware: how can autonomous cyber-AI be used to identify and respond to attacks  
  • Creating a culture of security awareness: how can this be achieved? 

Jules Pagna Disso

Global Head of Cyber Intelligence
BNP Paribas

Marina Nogales Fulwood

Global Lead Cyber Intelligence
Santander

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Stage Three: Improving the customer identification experience

15.45

Fireside chat

Digital IDs: unlocking the potential for a seamless onboarding experience  

  • Designing a seamless onboarding experience for new customers: what role can a national digital ID play?   
  • Integrating digital IDs into customer journeys: what should be considered?  
  • Balancing security and compliance with convenience and accessibility 
  • Making a successful digital ID scheme a reality: is cross-sector collaboration the key? 
  • Does becoming a digital ID provider represent a new revenue for banks? 

Martin Sladecek - MoneyLIVE
Martin Sladecek

Director, Digital Strategic Studies
Société Générale

Katinka Jussie Brurberg - MoneyLIVE
Katinka Jussie Brurberg

User Strategy and Insight Lead
Vipps

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16.10

Panel discussion

Authentication and verification: creating frictionless processes    

  • Eliminating friction from the customer journey: what are the main hurdles to overcome? 
  • Unlocking the potential of open banking data: exploring the benefits for customer identification and verification 
  • The evolution of KYC compliance: how are RegTech and RPA transforming KYC and what does this mean for the customer onboarding experience? 
  • From digital IDs biometrics: what now, where next? 
  • Making the leap to digital IDs: how do products, processes and platforms need to prepare?  

Vikash Singh - MoneyLIVE
Vikash Singh

Identity & Access Governance Solutions CISO
ABN AMRO

Philip Bonhard, Lloyds Banking Group | MoneyLIVE
Philip Bonhard

Head of Customer Experience - Fraud & Security
Lloyds Banking Group

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16.50

Refreshments

Session Five | The changing face of banking

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17.20

Keynote address | Global Association of Women in Payments

Championing diversity in banking and payments: what now, where next? 


Kristy Duncan - MoneyLIVE
Kristy Duncan

Founder & CEO
Women in Payments

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17.35

Leaders of tomorrow panel discussion 

Envisioning the bank of the future   

  • Fast forward to 2035: what will the future of banking look like? 
  • What do members of the digital generation predict for future digital innovations? 
  • How must current customer experiences change, and what will success look like?  
  • Going green: to what extent will sustainability be at the core of next-generation banking?  
  • Purpose-driven banking: how must this evolve to solve societal pain points moving forward? 

James Houston - MoneyLIVE
James Houston

Intermediaries Distribution Development
Lloyds Banking Group

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18.00

Awards ceremony

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Women in Finance networking breakfast 

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08.45

Women in Finance networking breakfast 

Join other pioneering women in the banking and payments industry to expand your network. Be inspired by our keynote speaker before connecting with your colleagues over breakfast and coffee.


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Session Six | CX Strategies: being the digital front runner

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10.00

Chair’s opening remarks

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10.10

Keynote address

Small changes, big impact: the future of customer-centric innovation in banking   


Jeroen Plag - MoneyLIVE
Jeroen Plag

Head of Corporate Strategy
ING

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10.25

Keynote address

CX in a world of choice and convenience    


Fergus Murphy, CYBG, MoneyLIVE Banking Conference
Fergus Murphy

Chief Customer Experience Officer
Virgin Money

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10.40

Fireside chat

User journeys in a digital-first world: designing for all demographics     

  • From the baby boomers to digital natives: best practices for designing inclusive user journeys  
  • Opti-channel approaches: how can banks ensure customers are sent to the right channel for their needs? 
  • Responding in real time: understanding the role of NLP and other digital tools when designing seamless and immediate user experiences  
  • Balancing digital with the human touch: when end-to-end digital journeys aren’t suitable 

Ty Roberts - MoneyLIVE
Ty Roberts

Head of Business Banking User Experience
Barclays

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10.55

Panel discussion

Digital, human, hybrid: creating a connected customer journey     

  • Assessing and meeting evolving customer expectations in a digitally accelerated era 
  • Anywhere and anytime: making user journeys seamless in a world of choice and convenience  
  • How are advances in automation, AI and digital take-up redefining customer strategies? 
  • Balancing speed and convenience with security: lessons learned from digital payments innovation 
  • Adapting CX strategies for the world of embedded finance and contextual payments 
  • Connecting front and back: how can you successfully integrate digital agents with back-office systems? 
  • Digging into the practicalities of end-to-end automated self-service 
  • Time to speak up: how can voice technology best integrated into a customer journey?  

Matthew Harwood - NatWest
Matthew Harwood

Head of Customer Messaging
NatWest

Jemma Waters - MoneyLIVE
Jemma Waters

Head of Responsible Transformation
Lloyds Banking Group

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11.20

Refreshments

Session Seven | Social platforms | FinTech pitches | Think tank: cloud strategy

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Stage One: Embedded finance: capitalising on the power of social and digital platforms 1
Stage Two: FinTech pitches 2
Stage Three: Think Tank 1: Cloud migration strategies 3

Stage One: Embedded finance: capitalising on the power of social and digital platforms

11.50

Futurist keynote address

How is the digital world changing our behaviour?    


Lisa Talia Moretti - MoneyLIVE
Lisa Talia Moretti

Digital Sociologist
Ministry of Justice UK

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12.05

Fireside chat

Contextual banking and payments: being where the customer is    

  • The expanding world of social platforms: how have payments evolved to date? 
  • Anything, anytime, anywhere: are contextual payments the key to a frictionless payments experience? 
  • A sharp rise in ecommerce: to what extent has this accelerated demand for contextual payments? 
  • Embracing embedded and contextual payments to stay ahead of the curve: practical steps 
  • What are the implications for security and fraud? How are these best managed?  

Anna Maria Maurieta - MoneyLIVE
Anna Maria Maurieta

Head of Retail & Payments Activation
Google Play

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12.25

Panel discussion

Embracing the embedded finance boom 

  • Being where the customer is: understanding the power of embedded finance in today’s digital landscape 
  • From social platforms to super-apps: what strategic routes can organisations take?  
  • Digital channels: how can financial services embrace social media and messaging apps as new channels of engagement? 
  • Integrated, data-driven, API-powered: how can organisations prepare for an embedded future? 
  • Engaging with the younger generation: is embedding financial products into social platforms the key? 
  • Giving customers variety and choice in channels: how much is too much?

Russell Pert Facebook Photo
Russell Pert

UK Head of Industry, Financial Services
Meta

Tuomas Lappi

Director, Head of Digital and Mobile Retail Banking
OP Financial Group

Rowena Everson - MoneyLIVE
Rowena Everson

Managing Director, Head Digital Channels & Data Analytics, Europe & Americas
Standard Chartered Bank

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Stage Two: FinTech pitches

11.50

Keynote address

The future of FinTech      


Kristy Duncan - MoneyLIVE
Kristy Duncan

Founder & CEO
Women in Payments

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12.00

Pitch 1 | Your Juno 

Your Juno is a financial education app for women and non-binary people on a mission to close the gender wealth gap and promote money as a source of good. Dubbed “the Duolingo of money”, users can learn about any financial topics via its interactive app, including negotiating a raise, buying a property, and becoming an investor.


Margot de Broglie - MoneyLIVE
Margot de Broglie

Co-Founder
Your Juno

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12.10

Pitch 2 | ZELF

Hear from ZELF, the neobank for the next generation, bringing financial services directly to instant messengers. Customers can send and receive money through the messaging platform of their choice using their voice.


Elliot Goykhman - MoneyLIVE
Elliot Goykhman

Founder & Chief Executive Officer
ZELF

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12.20

Pitch 3 | Airbank 

Airbank is the only interface for all your business banking needs. By using open banking, their all-in-one platform allows users to access financial data, initiate payments, manage cash flow and more.


Alex Mueller - MoneyLIVE
Alex Müller

Head of Growth
Airbank

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12.30

Pitch 4 | VitraCash

Using cutting edge AI, VitraCard saves all your cards in one place and selects the best for every payment you make.  


Koray Koska - MoneyLIVE
Koray Koska

Founder & CEO
VitraCash

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12.40

Pitch 5

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12.50

Audience voting & judges feedback

Manuela Sedvartaite - MoneyLIVE
Manuela Sedvartaite

Innovation Manager
Santander

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Stage Three: Think Tank 1: Cloud migration strategies

11.50

Introductions

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11.55

Speaker presentation

Re-host, re-platform, re-purpose? Navigating cloud migration strategies      


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12.05

Peer-to-peer vision building discussion 


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12.35

Group feedback 

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13.00

Lunch

Session Eight | SME banking | FinTech pitches | Think tank: payments fraud

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STREAM
Stage One: Supercharging SME banking innovation 1
Stage Two: FinTech Pitches 2
Stage Three: Think Tank 2: The future of payments fraud 3

Stage One: Supercharging SME banking innovation

14.15

Keynote address

Building back better: strategies for effectively supporting SMEs      


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14.30

Case study & interview (advistory)

Helping the next generation of small businesses work smarter     


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14.50

Fireside chat

Transforming the business banking experience for the under-served middle       

  • Where are services for SMEs falling short in comparison to retail offerings? 
  • One size does not fit all: how can lenders tailor products to fit SMEs’ needs? 
  • Digitising the SME customer journey: what are the most critical pain-points that need to be addressed? 
  • Innovating to compete: how can incumbents gain advantage over more agile alternative lenders and SME neo banks? 
  • SME-centric banks and lenders: will we be seeing more niche players emerging? 

Conrad Ford - MoneyLIVE
Conrad Ford

Chief Product and Strategy Officer
Allica Bank

Nick Fahy, Cynergy Bank | MoneyLIVE
Nick Fahy

Chief Executive Officer
Cynergy Bank

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Stage Two: FinTech Pitches

14.15

Pitch 7

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14.25

Pitch 8

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14.35

Pitch 9

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14.45

Pitch 10

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14.55

Pitch 11

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15.05

Pitch 12

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Stage Three: Think Tank 2: The future of payments fraud

14.15

Introductions

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14.20

Presentation

Evaluating the evolving payments fraud landscape        


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14.30

Peer-to-peer vision building discussion 

 


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15.00

Group feedback

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15.15

Refreshments

Session Nine | Central bank digital currencies: the money of tomorrow

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15.45

Pundit summary

Our industry expert discusses key industry developments and sets the scene for our panel discussion.


Jehangir Byramji

Senior FinTech Lead
Lloyds Banking Group

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16.00

Panel discussion

The future of CBDCs        

  • Real-time, cross-border, more secure: evaluating the benefits of CBDCs 
  • If you can’t beat them, join them: as crypto-currencies continue to grow in popularity, how are central banks responding? 
  • How likely are CBDCs to be linked to digital IDs? 
  • Will a rise in CBDCs accelerate preparation for and widespread adoption of other digital currencies? 
  • How will existing payment infrastructures evolve to accommodate digital currencies? 
  • Serving a wider purpose: how will CBDCs bolster financial inclusion?  

Catherine Zhou - MoneyLIVE
Catherine Zhou

Global Head of Ventures, Digital Innovation & Partnerships
HSBC

Marion Laboure - MoneyLIVE
Marion Laboure

Macro Strategist
Deutsche Bank

Stani Kulechov - MoneyLIVE
Stani Kulechov

Founder and Chief Executive Officer
Aave

Ville Sointu, Nordea, Nordic Banking Event
Ville Sointu

Head of Emerging Technologies
Nordea

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16.35

Closing remarks

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16.45

End of conference

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