The event where banking and payments collide
Returning in 2021
Spearheading innovation in banking and payments
MoneyLIVE Spring brings together the prime movers from incumbent leaders and FinTechs across Europe’s banking and payments ecosystem. Choose the content that’s relevant to you across two distinct stages, whilst networking with an attendee list big enough to feature all the major players, and intimate enough to guarantee you face-time with senior decision makers.
Watch all the action from Madrid right here! Our video highlights feature panel discussions, presentations and keynotes from across the two days, with insights from BBVA, Banco Sabadell, Starling Bank, BNI Europa and more.
One Show. Two Stages.
Banking
The banking stage deep dives into a whole host of topics including
open banking strategy, digital transformation, creating digital-only
banks, new channels and customer experience. Learn how to keep up with the latest banking trends and stay ahead of the competition.
Payments
The payments stage focuses on the wider impact of PSD2, its disruption to customer experience, IoT and invisible payments and digital wallets. Find out what the future payments landscape looks like and be a part of the revolution.
Speakers
Carlos Kuchkovsky
Chief Technology Officer, New Digital Business, BBVA
Alfonso Ayuso
Chief Innovation Officer, Banco Sabadell
Lana Abdullayeva
Director, Lloyds Banking Group
Felim O'Donnell
Chief Operating Officer, Starling Bank
Björn Goß
Founder and Chief Executive Officer, Stocard
Pedro Pinto Coelho
Chief Executive Officer, Banco BNI Europa
Larisa Tugui
Senior Policy Expert, Conduct, Payments and Consumers Unit, European Banking Authority
Francisco Sierra
Head of European Markets, N26
Drinks reception at the Bernabéu Stadium, the home of Real Madrid
Network with the movers and shakers of banking and payments at our conference after-party at the world famous Bernabéu Stadium.
You can expect free-flowing drinks, delicious local food and a very special setting while you break the ice and make fruitful connections with your industry peers!
Pre-event FinTech Evening
In partnership with the Asociación Española de FinTech e InsurTech, the pre-event FinTech evening is dedicated to exploring the best and brightest start-ups in the European market. Network with your peers over drinks and canapés and sit back and listen to the latest innovative start-ups pitch to you.
Pitch 1 | 2gether
Ramon Ferraz, Chief Executive Officer, 2gether
Pitch 2 | Loqr
Ricardo Costa, Chief Executive Officer, Loqr
Pitch 3 | Helloteca
Adrián Martínez, Co-founder, Helloteca
Pitch 4 | Buyapowa
Robin Bresnark, Director of Brand, Buyapowa
Pitch 5 | Penta
Jessica Holzbach, Co-Founder & Chief Customer Officer, Penta
Agenda
Main Conference - Day 1
Tuesday, 10 March 2020
10 Mar
Main Conference - Day 2
Wednesday, 11 March 2020
11 Mar
MoneyLIVE welcome address & chair's opening remarks
The next phase of disruption in banking and payments
Riding the wave of technological change in banking
Carlos Kuchkovsky
Chief Technology Officer, New Digital Business
BBVA
Disrupting banking and payments from within
Pedro Pinto Coelho
Chief Executive Officer
Banco BNI Europa
Supercharging Payments: Data is the new electricity
- How can customer payment journeys be improved by leveraging external data to fuel augmented payment experiences in both banking and shopping?
- Gain the consumer’s trust by providing the services they find convenient in the best possible way in a highly regulated environment
- Competing with BigTechs in CX: Creating a completely new business model
Sirpa Nordlund
Senior Vice President, Country Director Finland
Nets
Leaders’ forum
Where will disruption take us?
- How is the combination of open banking with instant payments likely to affect the European market?
- Planning ahead: what will the banks and payment providers of the future look like?
- Will European consumers start to use the kind of cross-sector digital platforms that dominate China and, if so, when? How should banks and payment providers prepare?
- Banking-as-a-service, banking-as-a-platform, banking-as-a-marketplace: how will the prevalence and economics of each model unfold?
- Will banks need to offer non-FS products in order to play a significant role in consumers’ daily lives?
- Specialisation vs. diversification: which strategy will win through for different types of player?
- Fragmentation versus consolidation: how is the market likely to be structured in 5 years’ time?
Carlos Kuchkovsky
Chief Technology Officer, New Digital Business
BBVA
Pedro Pinto Coelho
Chief Executive Officer
Banco BNI Europa
Alfonso Ayuso
Chief Innovation Officer
Banco Sabadell
Customer experience – where next? | Exploring the combined effect of PSD2 and Instant Payments
Turquoise Stage: Customer experience – where next?
Case study | RBS’ Bó
Building a standalone bank
David Erixon
Chief Marketing Officer
Bó (Royal Bank of Scotland)
Interview
Voice assistants: towards the next big banking channel
- What do customers really want from voice technology?
- How can some of the security concerns be addressed?
- What kind of AI-powered banking conversations are users looking for from their assistants?
- What lessons should banks consider when developing voice user experiences?
- Encouraging uptake in an emerging market
- Failing fast: developing an agile and flexible approach
Depika Koria
Product Owner – Voice Assistants - Global Innovation & Partnerships
HSBC
Using tech to create tangible value for your customers – and your company
- How Portugal’s biggest bank made money management personal with a cutting-edge PFM app
- How a Swedish fintech is helping people reduce their carbon footprint using transaction data
- How an investment bank saved customers loads of time – and increased their conversion rate by 150%
Beatriz Gimenez
Country Manager Spain & Portugal
Tink
Panel Discussion
Anticipating the next wave of disruption in customer experience
- AI in customer experience: where will its impact be greatest?
- The evolution of the chatbot into a sophisticated virtual assistant: is “conversational banking” the way ahead?
- Is accessing banking through instant messaging applications set for exponential growth?
- Will voice-activated assistants be the next big banking channel and, if so, how is their growth curve likely to take shape?
- The power of analytics-driven convenience: will this become the new customer apathy and what does that mean for banks?
- How will Digital Identities create value for customers?
- What is the need for Digital Trust for digital and remote transactions?
Jessica Holzbach
Co-Founder & Chief Customer Officer
Penta
Carmine Auletta
Chief Innovation and Strategy Officer
InfoCert
Beatriz Gimenez
Country Manager Spain & Portugal
Tink
Jet Stage: Exploring the combined effect of PSD2 and Instant Payments
PSD2: an update on meeting the Regulatory Technical Standards
Larisa Tugui
Senior Policy Expert, Conduct, Payments and Consumers Unit
European Banking Authority
Invisible security to transform a barrier into an opportunity
Tim Ayling
Vice President - EMEA
Buguroo
Fireside chat
Exploring the impact of PSD2 and Instant Payments today and tomorrow
- Just how significant a shift towards bank-to-bank payments will we see and in what timeframe?
- To what extent are digital wallets now set for exponential growth?
- Could acting as PISPs and AISPs replace lost revenues for acquirers, card schemes and issuers?
- What value-added services will prove most successful for different players?
- Will we see retailers incentivise customers to pay directly from their bank accounts?
- Will large numbers of retailers become, or partner with, PISPs? How will customers respond?
- What is required to ensure a continued role for cards? How can card issuers best add extra value for customers?
- API standardisation: what more can we expect from both regulators and industry?
Lana Abdullayeva
Director
Lloyds Banking Group
Michael Pechner
Chief Operations Officer
Payconiq
Alfonso Ayuso
Chief Innovation Officer
Banco Sabadell
Workshops and One-to-One Meetings
Workshop One: Developing your open banking strategy
In this session, delegates will have the option of choosing between attending one-to-one meetings, which can be arranged using the conference app, or attending one of the following three workshops. Each workshop will run for an hour and fifteen minutes and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure to reserve your slot!
Workshop: Developing your open banking strategy
In this workshop, you can explore strategies for banks in an API-based economy. Subjects to be addressed include:
- Evaluating banking-as-a-service, platform and marketplace in light of existing capabilities and market position
- Identifying opportunities to add more value to customers
- Overcoming data security concerns
- How to create partner-friendly APIs
- Options for API monetization
Lana Abdullayeva
Director
Lloyds Banking Group
Workshop Two: Optimising CX in a mobile-first world
In this session, delegates will have the option of choosing between attending one-to-one meetings, which can be arranged using the conference app, or attending one of the following three workshops. Each workshop will run for an hour and fifteen minutes and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure to reserve your slot!
Workshop: Optimising CX in a mobile-first world
In this workshop, you can develop an in-depth understanding of the very best in mobile experience in banking and beyond. You will work in groups to identity:
- The critical steps digital leaders across industries have taken to achieve outstanding success in a mobile-first world
- How viable these approaches are for banks and payment providers to adopt
- The most important things to change to optimise customers’ mobile experience without, compromising security
Keith Lewis
Head of Card
Bank of Ireland
Workshop Three: Restoring online trust with deep authentication
In this session, delegates will have the option of choosing between attending one-to-one meetings, which can be arranged using the conference app, or attending one of the following three workshops. Each workshop will run for an hour and fifteen minutes and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure to reserve your slot!
Workshop: Restoring online trust with deep authentication
In this workshop, you can gain in-depth insight on specific approaches to improving trust and authentication. Subjects to be addressed include:
- How strong authentication can serve as a digital transformation enabler.
- Real world examples of how a bank mitigates complex malware attacks without negative impact to their customer experience.
- How to automate the detection of socially engineered fraud attacks, like voice phishing.
- How to reduce burdensome step-up authentication without compromising your customers security.
Olov Renberg
VP & Co-Founder
BehavioSec
Scaling the summit of digital transformation | Toward the ultimate payment experience
Turquoise Stage: Scaling the summit of digital transformation
Case study | Santander
Improved experience and reduced cost – the many faces of chatbots
- What is the business case to go digital in an analogue world?
- Highlighting the importance of chatbots, live agents, messaging and secure dialogues
- What have are the challenges and opportunities in delivering this service?
Anthony Flack
Head of Digital Delivery
Santander UK
Banking in the Cloud: Lessons learned
- Why are customers moving to the cloud?
- Why must banks follow in their footsteps?
- What positive impact will this have to financial services?
Jonathan Allen
Enterprise Strategist
Amazon Web Services
Case study | Erste Group
It’s not just how clever your platform is – it’s how you scale the “right” platform
- Beyond acquisition: How to trigger digital transformation from the inside
- Beyond early adopters: How to create a platform that is intuitive across all generations
- Beyond borders: How to introduce a single platform to different markets and different banks
Maurizio Poletto
Managing Director George Labs
Erste Group Bank AG
Case study | Handelsbanken
The role of innovation and the power of AI
Malin Lignell
Vice President, Digitalisation and Innovation
Handelsbanken
Jet Stage: Toward the ultimate payment experience
How to achieve a truly digital and cashless society
- What lessons can be learnt from the Nordic market with regards to cashless society
- What are the main barriers of entry for societies adopting a digital first payment landscape?
- How can other regions adopt this mentality?
Dag-Inge Flatraaker
Senior Vice President Payment Infrastructures
DNB
Overcoming security risks in IoT payments
- What are the challenges of designing secure IoT payments?
- To what extent are tokenisation, encryption and biometrics each effective solutions to security concerns?
- How soon will we achieve the level of security required to allow IoT payments to take off?
Andréa Toucinho
Director of Studies, Prospective and Training
Partelya Consulting
The evolution of the digital wallet
- What do customers ideally want from a digital wallet?
- What are the keys to a simple and engaging user interface?
- How important is it for a digital wallet to be device agnostic?
- How important are geo-location-based offers?
- To what extent is having transaction history and loyalty points across different account providers and retailers a major attraction for customers?
- Is it now crucial for a wallet to provide a one-stop shop through which customers can run their entire lives?
- Is this a market that, after an initial burst of innovative new entrants, will inevitably consolidate down to just a few major players?
Björn Goß
Founder and Chief Executive Officer
Stocard
Fireside chat
Predicting the future of smart device-enabled payments
• A new horizon: to what extent will 5G revolutionise device-activated payments?
• To what extent is payment through wearable devices taking off?
• Vehicle-activated payments: will this be a major growth area?
• How significant are payments through voice assistants and smart home devices likely to become?
• How might the growth of IoT payments affect the payments value chain?
• What role are blockchain smart contracts likely to play?
• What regulatory moves can we expect?
Morten Schwaner
Head of Card & IoT Solutions
Danske Bank
Keith Lewis
Head of Card
Bank of Ireland
Closing keynote address
Navigating the crypto markets: how can banks respond?
- An update on regulation and the new market framework
- What is the market adoption rate in the retail and institutional markets?
- What are the industry trends in Stablecoins, CBDC´s, Lending and Trading?
- What are the future challenges and opportunities?
Chris Aruliah
Head of Banking Relations
Bitstamp
Closing keynote address
The future of cryptocurrencies
Alfonso Ayuso
Chief Innovation Officer
Banco Sabadell
End of Day 1 and MoneyLIVE Spring party at Santiago Bernabéu Stadium
Chair's opening remarks
New models in banking
Opening keynote address
Agile banking driving innovation: Banking-as-a-Service
Felim O'Donnell
Chief Operating Officer
Starling Bank
Defining your open future: the impacts of PSD2 and beyond
Interview
SCA and the customer experience: ensuring a positive impact
- The impact of SCA on customers: will the overall impact be positive or negative?
- How effective is SCA likely to be in reducing fraud?
- The role of biometrics in SCA compliance: how realistic is it to use them in a digital context?
- Will SCA be a catalyst for new forms of authentication gaining ground? Which are likely to be the most successful both in store and online?
- How great a role is AI likely to play?
Eric Tak
Global Head of ING Payments Centre
ING
PSD2 consent coverage in a different way
Sabadell, Accenture and ForgeRock worked together to cover the PSD2 consent requirements in an elastic infrastructure using UMA as main protocol to share resources between ASPSPs, TPPs and PSUs. Hear from all three parties as they showcase their story.
Carlos Scott
Solution Architect
ForgeRock
Jorge Pardeiro Sanchez
Manager
Accenture
From agile to intelligent: transforming your financial institution with the cloud
Edward Lane
Vice President of Sales EMEA
nCino
Fireside chat
API-based banking: identifying the keys to success
- How can banks best deliver value to retail and SME customers through openness and APIs?
- What can banks learn from the Tech Titans who have set APIs at the heart of their strategy?
- Charging for APIs: who is doing it and how is it working?
- Which monetisation models should we expect to become dominant?
- When should APIs be kept free, even when not mandated by regulation?
- To what extent will open APIs grow to become a bank’s primary revenue source?
- How can banks ensure consumers can be confident about sharing their data through APIs?
Felim O'Donnell
Chief Operating Officer
Starling Bank
Joris Hensen
Founder and Co-Lead, Deutsche Bank API Program
Deutsche Bank
Think Tanks
How should banks and payment providers respond to the threat of Big Tech?
In this Think Tank, delegates will debate the level of threat posed by tech titans, such as Amazon and Tencent, and then explore how banks and payment providers should respond. Get your creative juices flowing in this high-intensity, interactive session.
The threat of Big Tech: latest developments and their implications
Peter Nordgaard
Associate Professor, Executive Finance & Economics
AVT Business School
Analytics-driven convenience: how great is the opportunity and threat for banks?
Convenience is king, and what’s more convenient than when big data and analytics make the decisions for you? As analytics driven decisioning becomes more readily available for consumers, what might be both the opportunity and threat for banks? Put your thinking caps on for this interactive, high energy session!
A vision of the future: to what extent could consumers let AI run their lives?
Benedikt Voller
VP Business Clients & Partnerships
Raisin UK
FinTech Finale
Digital identity evolution in the financial sector
- How can qualified trust services unlock innovation in the FSI sector?
- What are the main challenges of in the financial services industry?
- Rolling out ‘Continuous-next’ for digital identities
- What have been previous success stories?
Alfonso Carcassona
Chief Executive Officer
Camerfirma
The transformative power of FinTechs
- What does the future hold for European challenger banks?
- Assessing the value and convenience of the products on offer?
- How can digital only banks grow at speed and to scale?
- How can challenger banks become profitable and continue to deliver excellent CX?
Sławomir Lachowski
President and Creator
Golden Sand Bank
Panel discussion
Where is FinTech set to go from here?
- Grabbing banking and payments’ market share: where do the main opportunities for challengers now lie?
- What are the strategic implications of customers now controlling their data?
- How are the 4Cs (collaboration, challenges, co-creation, competition) in incumbent/fintech relationships set to evolve?
- To what extent is international diversification crucial to FinTech new entrants to achieve scale?
- Will we see a number of today’s prominent FinTech challengers fall by the wayside?
- What is the best road to monetisation and profitability in the neo-banking and neo-payments space?
- What business would you start as the next big thing in financial services?
Sławomir Lachowski
President and Creator
Golden Sand Bank
Francisco Sierra
Head of European Markets
N26
Abid Mumtaz
Head of Bank Partnerships
TransferWise
Aritra Chakravarty
Founder & CEO
Project Imagine
Chair's closing remarks and end of conference
Guarantee ROI with our networking app
We want you to find the best connections possible. This year, we’re using the networking app, Brella.
With Brella, you can view the event schedule, see who is attending, and easily connect with your fellow delegates with the ability to set up 1-to-1 meetings in our designated Brella networking zone.
This is your chance to meet the individuals set to give you the next big relationship your business needs.
1. Set up your profile
Tell us a bit about yourself – who you are, who you work for, and what topics you’re interested in
2. Time for matchmaking magic
Let everyone know who you want to meet – Brella’s unique algorithm will suggest the most relevant connections based on your interests
3. Book your meetings
Before the day, you can start booking in meetings with your fellow attendees – you can show your availability too so you won’t miss out on any content!
4. Time to meet-and-greet
Arrive at your chosen time to meet up with your new contacts in our designated Brella networking zone. You’ll even have your own assigned table. Easy!
FINTECH RATE APPLICATION
If your organisation is a start-up at which has raised < €5 million in funding, < €2 million in annual revenues, and has been in business < 3 years you can apply for the FinTech Rate of £395*.
Tickets
A MoneyLIVE Spring Ticket Includes:
‘Introducing the FinTechs’ evening – 9 March
MoneyLIVE Spring – 10 – 11 March
Including lunch, refreshments and evening drinks reception
Group Discount
15% off
When you buy 3 or more tickets
Financial Services*
£1,295.00 + VAT
Standard
£1,695.00 + VAT
Partner with us
Connect with the audience
Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.
We can tailor any of the following to your needs:
Thought-leadership sessions
Hospitality packages
On-site event branding
One-to-one meetings
Exhibition space
Sponsors
Gold Sponsors
Silver Sponsors
Bronze Sponsors
Fintech Partner
Media Partners
Who attends
You’ll meet C-suite, Directors, & Heads of Digital, Strategy, Transformation, Innovation, Operations, Customer Experience, Product, Data and the most innovative start-ups
Venue
Melia Avenida America, Madrid
Melia Avenida America, Madrid
Calle de Juan Ignacio Luca de Tena, 36, 28027 Madrid, Spain
Get Directions Venue Website