The Nordic region’s leading banking innovation conference

21 – 23 October 2019

Copenhagen

ATTENDEES

250+

SPEAKERS

35+

BANKS

65+

COUNTRIES

30+

MoneyLIVE: Nordic Banking brings together the brightest minds from across the Nordic region to spur innovation in banking.

Join us in October to learn how open banking, digital identities, the personal data economy, digital payments and customer experience are revolutionising the banking landscape.

Nordea, Danske Bank, DNB, and OP Financial Group will share their experience at the forefront of banking, while challengers including Lunar Way, Revolut, and Klarna will discuss their plans to disrupt the market

Hear a case study from Lars Sjögren, Chief Executive Officer, P27, about the new paradigm about to emerge in Nordic payments and what’ll you need to do to prepare

Help your customers get better credit scores and ensure they have the best suppliers by listening to lightning pitches from Capcito, BizBot, Safello, Kreditz, Hudya, and Payr at our FinTech Evening, and make the partnerships you’ll need to thrive

Opening new doors? Nordea, Danske Bank, Aktia and Saxo Bank will share the next steps for open banking and find out how it will fundamentally change your revenue models

Learn how Carlsberg continually primes its customer experience strategies in an out-of-industry case study to discover how you can increase your brand reputation and customer trust

With peer-to-peer discussions, case studies, development journeys, and a fintech-showcase, there are plenty of opportunities to engage with peers and discover how you can develop your own banking solutions

Speakers

Frederik Vinten, Danske Bank, MoneyLIVE Banking Conference

Frederik Vinten

Member of the Executive Board and Head of Group Development, Danske Bank

Per Kristian Næss-Fladset,, DNB, MoneyLIVE Banking Conference

Per Kristian Næss-Fladset

Executive Vice President, Head of Open Banking, DNB

Yngvar Ugland, DNB, MoneyLIVE Banking Conference

Yngvar Ugland

Executive Vice President, Head of NewTechLab, DNB

Iða Brá Benediktsdóttir, Arion Bank, MoneyLIVE Banking Conference

Iða Brá Benediktsdóttir

Managing Director - Retail Banking, Arion Bank

Ken Villum Klausen, Lunar Way, MoneyLIVE Banking Conference

Ken Villum Klausen

Chief Executive Officer, Lunar Way

David Sandstrom, Klarna, MoneyLIVE Banking Conference

David Sandstrom

Chief Marketing Officer, Klarna

Lars Sjögren, P27, MoneyLIVE Banking Conference

Lars Sjögren

Chief Executive Officer, P27 – The Nordic Payments Platform

Sarah Hager, Nordea - MoneyLIVE Banking Conference

Sarah Häger

Head of Open Banking Community, Nordea

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“Great networking opportunity and interesting topics giving new ideas to every-day.”

BCIO Trade Finance & Distributed Ledger

“The mix of traditional banks, new banks and Fintech companies is very good. I find the size to be excellent, you have the chance to network on breaks and you also receive enough time for networking.”

Head of Payment Solutions, Payments & Cash Management

Agenda

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FinTech Evening Monday, 21 October 2019

Conference - Day One Tuesday, 22 October 2019

Conference - Day Two Wednesday, 23 October 2019

17.55

Chair's Introductory Remarks - Oliver Sjöstedt, Head of Startup Growth, Copenhagen FinTech

Lightning Pitches

This evening is dedicated to exploring the best and brightest start-ups in the Nordic FinTech scene. Network with your peers over drinks and canapés and sit back and listen to the latest innovative start-ups pitch to you. A series of hand-picked FinTechs will each have 10 minutes to pitch to the audience, with questions to be taken following the presentations.

Lightning Pitch | Capcito

Oliver Pechter, Chief Marketing Officer, Capcito

 

Lightning Pitch | BizBot

Didrik Martens, Chief Executive Officer, Bizbot

 

Lightning Pitch | Safello

Frank Schuil, Chief Executive Officer, Safello

 

Lightning Pitch | Kreditz

Roni Zacharion, Chief Executive Officer, Kreditz

 

Lightning Pitch | Hudya

Morten Kvam, Chief Communications Officer, Hudya

 

Lightning Pitch | Payr

Espen Einn, Chief Executive Officer, Payr


Peer-to-peer discussion

Session 1

Taking transformation by the horns

Adopting a challenger identity: the key to winning in an open environment

  • How can banks create a culture focused on innovation and beating the competition?
  • Creating your structure: sandpits, innovation teams and beyond
  • To what extent are standalone challenger brands a way of enacting immediate change?
  • Wolf at your door: when will challengers begin to topple static incumbents?

Frederik Vinten, Danske Bank, MoneyLIVE Banking Conference
Frederik Vinten

Member of the Executive Board and Head of Group Development , Danske Bank

Staying agile in a changing market

Senior representative, Mambu


Case study | Arion Bank

Ditching the legacy of traditional banking

Following the 2008 financial crisis hit, Iceland’s three largest banks were broken up, forcing changes in systems, processes and culture. Iða Brá will describe how for Arion Bank, this proved a reinvention from which the bank continues to benefit to this day.


Iða Brá Benediktsdóttir, Arion Bank, MoneyLIVE Banking Conference
Iða Brá Benediktsdóttir

Managing Director - Retail Banking , Arion Bank

Leaders’ forum

Innovating to thrive: eradicating barriers and supercharging successes

  • What are the key barriers to innovation in today’s open banking environment?
  • How can transformational successes be understood as thoroughly as failures?
  • New technology, new possibilities: what systems and functions can be rapidly revolutionised?
  • How can the organisation best be readied for future innovation?
  • Rip-out-and-replace: is this set to become the dominant strategy?
  • Eyes on the skies: is cloud tech the only viable solution available today?

Frederik Vinten, Danske Bank, MoneyLIVE Banking Conference
Frederik Vinten

Member of the Executive Board and Head of Group Development , Danske Bank

Iða Brá Benediktsdóttir, Arion Bank, MoneyLIVE Banking Conference
Iða Brá Benediktsdóttir

Managing Director - Retail Banking , Arion Bank

Sampsa Laine

Executive Vice President, Head of Digital Banking , Nordea

Session 2

The open opportunity | Digital identities: knowing your customer like never before

The open opportunity
Digital identities: knowing your customer like never before

Placing APIs at the heart of your revenue strategy

  • To what extent will open APIs grow to become a bank’s primary revenue source?
  • Beyond partnerships: how can revenue models adapt to an open environment?
  • Could subscription or pay-per-use models ever be a feasible option?
  • How can banks differentiate themselves in a regulatorily-mandated open environment?

Per Kristian Næss-Fladset,, DNB, MoneyLIVE Banking Conference
Per Kristian Næss-Fladset

Executive Vice President, Head of Open Banking , DNB

Best practice in APIs: ensuring innovation and effectiveness

  • Defining your API strategy: identifying where voluntary APIs are likely to be most effective
  • What are the potential pitfalls that could cause APIs to fail and how can they be avoided?
  • To new heights: is starting small and scaling more effective than jumping in head first?
  • API standardisation: when will this happen? What will be the catalyst?
  • Ensuring APIs deliver what is required: what role does RegTech have to play?

Panel discussion

Blowing banking open: opportunities for the next-generation of service

  • A new era for banking: what will the next five years look like for banks?
  • How are banks reacting to an increasingly open environment?
  • What frameworks will need to be laid now to enable future growth?
  • In what ways will revenue models migrate to become more API-centric?
  • How are FinTechs and TPPs changing the value chain?
  • Are open APIs giving banks more or less control over their customer relationships?
  • Will banking-as-a-platform or banking-as-a-service become the dominant model?
  • What are the next steps for open banking revolution?

Per Kristian Næss-Fladset,, DNB, MoneyLIVE Banking Conference
Per Kristian Næss-Fladset

Executive Vice President, Head of Open Banking , DNB

Kim Alen, Aktia, MoneyLIVE Banking Conference
Kim Alen

Head of Open Banking , Aktia

Soren Mogensen, Danske Bank, MoneyLIVE Banking Conference
Søren Mogensen

Head of Strategy and Transformation , Danske Bank

Understanding the value of digital identities: the gateway to smooth customer journeys

  • Alleviating the burden of passwords: using digital identities as the one-stop-shop for your customer journeys
  • Accelerating KYC: the potential to drastically cut onboarding time
  • Meeting rigorous standards: why are digital identities so ideal for KYC and AML?
  • Which technologies are needed to provide the infrastructure for secure, flexible digital identities?

Case study | LuxTrust

Holding the master key: providing an identity for your customers

Six of Luxembourg’s largest banks created LuxTrust, a digital platform that allows customers to verify their identity – both with the banks concerned and with other parties. Pascal will outline how LuxTrust has allowed banks to broaden out into being used by retailers, postal services and beyond, enabling banks to become ever more embedded into their customers’ routines.


Pascal Rogiest, Lux Trust, MoneyLIVE Banking Conference
Pascal Rogiest

Chief Executive Officer , Lux Trust

Panel discussion

The next-step for digital identities: implementing the framework

  • Years of trust: leveraging the entrenched position of banks to gain foothold in digital identities
  • Following the digital identity trail: what can be learnt from this new data stream?
  • Passporting to phones: should identity services be restricted to digital platforms or offered in physical branches also?
  • What are the key technological barriers to implementing advanced digital identity schemes?
  • Is it necessary to collaborate with governmental bodies?
  • Customers, banks, third parties: who owns the digital identity?
  • Safeguards and controls: protecting identities in an age of cyberattacks
  • Imposters, fraud and leaks: who is liable when digital identities go wrong?

Pascal Rogiest, Lux Trust, MoneyLIVE Banking Conference
Pascal Rogiest

Chief Executive Officer , Lux Trust

Sameli Mäenpää, OP Financial Group, MoneyLIVE Banking Conference
Sameli Mäenpää

Chief Data Officer , OP Financial Group

Session 3

Leveraging your platform: exploring new models in banking | Data strategies for an evolving age

Leveraging your platform: exploring new models in banking
Data strategies for an evolving age

Marketplace, platform, lifestyle: assessing the next steps for ‘traditional’ banks

  • Understanding the similarities and differences in potential new models
  • The value of transaction data: identifying where this gives banks the edge
  • Will banks be able to survive without partnering with TTPs?
  • How will banks’ models initially begin to diverge?

Sarah Hager, Nordea - MoneyLIVE Banking Conference
Sarah Häger

Head of Open Banking Community , Nordea

Fireside Chat

Creating partnerships for genuine utility: assessing your customers’ needs

  • What services will customers increasingly expect from their bank in the coming years?
  • Are value-added services the key to drawing in new customers?
  • How can partnerships be quickly and efficiently implemented?
  • Better than you know yourself: is data the key to discovering where your next partnership should be?
  • How can customers be educated on new products and services?
  • Maintaining a consistent user experience across TPPs

Joakim Sjoblom, Minna Technologies, MoneyLIVE Banking Conference
Joakim Sjöblom

Chief Executive Officer , Minna Technologies

Panel discussion

The centre of the town square: creating an ecosystem around your service

  • What must banks do to keep their place at the centre of customer lives?
  • How can banks leverage their dominant position to build networks around their services?
  • Securing customer trust in new models: proving third parties are beneficial and secure
  • Choosing the correct TPPs for your customers: considering utility, experience and security
  • Branching out: are partnerships beyond the financial services the inevitable next step?
  • If you can’t compete: in what ways must banks differentiate their offering from that of the lifestyle giants?
  • As branches disappear, how can banks utilise their regional knowledge to entrench themselves into local areas?

Sarah Hager, Nordea - MoneyLIVE Banking Conference
Sarah Häger

Head of Open Banking Community , Nordea

Joakim Sjoblom, Minna Technologies, MoneyLIVE Banking Conference
Joakim Sjöblom

Chief Executive Officer , Minna Technologies

Chris Truce, SaxoBank, MoneyLIVE Banking Conference
Chris Truce

Global Head of FinTechs , Saxo Bank

A new identity infrastructure: opportunities for banks

As customer data increasingly becomes a currency in itself, a new identity infrastructure has started to emerge globally. Digital footprints are being incorporated into traditional identities and customers’ digital assets are becoming as valuable to them as photobooks and mementos. In this way, banks have begun to explore potential ways to monetise customer data; over 30 banks in Northern Europe now offer data storage services for customers’ documentation and sentimental digital files and others are attempting to use financial records to aggregate services. Our expert speaker will explore the evolution of data and what banks can do today and tomorrow.


Can you know too much? Evaluating what customers will expect and allow

  • What effect have scandals like Cambridge Analytica had on customers’ trust?
  • Understanding your limits: avoiding the ‘uncanny valley’ of creepy personalisation
  • Transparent data collection: the key to customer trust?
  • Proving your worth: strategies to convince your customers

Sameli Mäenpää, OP Financial Group, MoneyLIVE Banking Conference
Sameli Mäenpää

Chief Data Officer , OP Financial Group

Peer-to-peer discussion

The personal data economy: understanding the opportunities of GDPR

  • How has regulation changed the way customers view their data?
  • How will the way customers safeguard their personal data evolve?
  • Next step for man: to what extent will traditional digital identities merge with customers’ digital footprints?
  • How can banks leverage their position of trust to become custodians of comprehensive identities?
  • Over what timeframe will business-customer data trading be realised?
  • What infrastructure would banks need to begin providing personal data storage services?
  • Is blockchain the only way to ensure both security and accessibility?
  • Personal data platforms: the next trillion-dollar industry?

Session 4

Lessons from CXperts

Out of industry insight | Carlsberg

Placing the customer at the core of your strategy: the key to true loyalty


Rene Fyrsterling, Carlsberg Group, MoneyLIVE Banking Conference
Rene Fyrsterling

Director, Customer Marketing , Carlsberg Group

Interview | CYBG

Innovating for the benefit of the customer: creating seamless, digital propositions

With its recent takeover of Virgin Money and plans for a newly re-energised rebrand, CYBG has hopes to build the best lifestyle financial services experience in the UK and beyond. In this interview, Fergus will be interviewed by our chair, who will explore how CYBG has build with the customer in mind, paying specific attention to CYBG’s digital products and what a perfect digital experience looks like for today’s customers.


Fergus Murphy, CYBG, MoneyLIVE Banking Conference
Fergus Murphy

Group Director, Retail , CYBG

Keynote address

Creating a digital-first strategy for the modern customer


Drinks reception

Session 5

Exploring the next-generation of payments innovation

Creating the ultimate in frictionless, customer-centric payments


Case Study | P27 – The Nordic Payments Platform

Towards a pan Nordic payments infrastructure

P27 is a joint venture between the seven largest Nordic Banks, which aims to enable ease of cross border payments. Lars will outline P27’s progress to date and update on the infrastructure pilot, which is due to go live in Q2 2020.


Lars Sjögren, P27, MoneyLIVE Banking Conference
Lars Sjögren

Chief Executive Officer , P27 – The Nordic Payments Platform

Panel discussion

New entrants, challengers and disruption: envisaging the future of digital payments

  • Post-PSD2 world: how much has actually changed since implementation?
  • Swish, Vipps, MobilePay: what is likely to disrupt their dominance?
  • Is Apple Pay the first in a wave of new challengers?
  • How have AISPs and PISPs affected the customer experience so far?
  • Will a decline in cards and cash spur a new wave of invisible payments innovation?
  • Finding your FinTech match: how can FinTechs be integrated into the payments experience?
  • A different path: in what ways could fraud re-emerge in a diversified payments landscape?
  • Perennial competitors: is Big Tech’s entrance overstated or a true threat?

Lars Sjögren, P27, MoneyLIVE Banking Conference
Lars Sjögren

Chief Executive Officer , P27 – The Nordic Payments Platform

Tino Kam, Nordea, MoneyLIVE Banking Conference
Tino Kam

Head of Payments, Liquidity Management and Channels , Nordea

Morten Schwaner, Danske Bank, MoneyLIVE Banking Conference
Morten Schwaner

Head of Card and Mobile Payments , Danske Bank

Session 6

Creating the prime conditions for AI adoption

Identifying the areas ripe for AI disruption

  • Evaluating the use cases that will have the most impact on the business
  • Using AI-driven analytics to evaluate areas where AI could drive improvement
  • No easy mission: weighing up feasibility with potential benefits
  • Recognising the potential: have we fully understood AI’s capabilities?

Yngvar Ugland, DNB, MoneyLIVE Banking Conference
Yngvar Ugland

Executive Vice President, Head of NewTechLab , DNB

Seeing eye to AI: creating an organisational structure that brings business and tech together

  • What is the ideal make-up of innovation departments and teams?
  • How can businesses ensure interdepartmental communication to enable AI development?
  • Demonstrating potential ROI on your AI solutions to secure board buy in
  • Maximising opportunities across both sectors and functions

Hrannar Hallkelsson

Head of Technology Management , Arion Bank

Journeys of development

Lessons, challenges, successes: a practical look at implementing scalable AI

In this session, our speakers will deliver short case studies on how they implemented and scaled AI in their organisations – highlighting the obstacles that they faced and how these were overcome. Following this, having identified their common experiences they will discuss how to best implement AI:

  • What were the greatest barriers to the efficient implementation of AI?
  • Legacy systems, data silos, cultural barriers: exploring how common problems were overcome
  • Looking forward: how can future impediments be identified and addressed?
  • Scaling up: strategies for expanding beyond your departments
  • Moving up or working across: is vertical or horizontal scaling more feasible?

Konrao Hall, Islandsbanki, MoneyLIVE Banking Conference
Konráð Hall

Director, IT Operations , Islandsbanki

Session 7

Building the bank of the future

Disrupting the everyday: identifying and healing financial pain-points

  • Creating a truly frictionless bank: identifying the effort-cost of your customers’ actions
  • Opening new doors: creating previously untenable propositions with new technology
  • Contact strategies: how actively do customers want to be involved?

Espen Myklebyst, Revolut, MoneyLIVE Banking Conference
Espen Myklebust

Country Manager - Norway , Revolut

Case Study | Klarna

Breathing life into banking: crafting a brand for tomorrow’s customer

Your bank doesn’t always have to be serious, even if your finances are. In January 2018, Klarna aimed to go against everything that banks usually do by creating a marketing campaign that featured Snoop Dogg and two Afghan hounds, and which immediately propelled the brand to viral success. David will discuss Klarna’s new marketing campaign, why branding is becoming ever more important in a social age, and how to create a brand that resonates with the modern customer.


David Sandstrom, Klarna, MoneyLIVE Banking Conference
David Sandstrom

Chief Marketing Officer , Klarna

Keynote address | Lunar Way

Envisioning a new model for banking: Lunar Way’s skyward journey


Ken Villum Klausen, Lunar Way, MoneyLIVE Banking Conference
Ken Villum Klausen

Chief Executive Officer , Lunar Way

Closing remarks and end of conference

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2 day conference pass, lunch & refreshments and a drinks reception

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Venue

Radisson Blu Scandinavia

Radisson Blu Scandinavia

Amager Blvd. 70, 2300 København, Denmark

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