The Nordic region’s leading banking innovation conference
21 – 23 October 2019
Copenhagen
ATTENDEES
250+
SPEAKERS
35+
BANKS
65+
COUNTRIES
30+
MoneyLIVE: Nordic Banking brings together the brightest minds from across the Nordic region to spur innovation in banking.
Join us in October to learn how open banking, digital identities, the personal data economy, digital payments and customer experience are revolutionising the banking landscape.
Nordea, Danske Bank, DNB, and OP Financial Group will share their experience at the forefront of banking, while challengers including Lunar Way, Revolut, and Klarna will discuss their plans to disrupt the market
Hear a case study from Lars Sjögren, Chief Executive Officer, P27, about the new paradigm about to emerge in Nordic payments and what’ll you need to do to prepare
Help your customers get better credit scores and ensure they have the best suppliers by listening to lightning pitches from Capcito, BizBot, Safello, Kreditz, Hudya, and Payr at our FinTech Evening, and make the partnerships you’ll need to thrive
Opening new doors? Nordea, Danske Bank, Aktia and Saxo Bank will share the next steps for open banking and find out how it will fundamentally change your revenue models
Learn how Carlsberg continually primes its customer experience strategies in an out-of-industry case study to discover how you can increase your brand reputation and customer trust
With peer-to-peer discussions, case studies, development journeys, and a fintech-showcase, there are plenty of opportunities to engage with peers and discover how you can develop your own banking solutions
Speakers
Frederik Vinten
Member of the Executive Board and Head of Group Development, Danske Bank
Per Kristian Næss-Fladset
Executive Vice President, Head of Open Banking, DNB
Yngvar Ugland
Executive Vice President, Head of NewTechLab, DNB
Iða Brá Benediktsdóttir
Managing Director - Retail Banking, Arion Bank
Ken Villum Klausen
Chief Executive Officer, Lunar Way
David Sandstrom
Chief Marketing Officer, Klarna
Lars Sjögren
Chief Executive Officer, P27 – The Nordic Payments Platform
Sarah Häger
Head of Open Banking Community, Nordea
“Great networking opportunity and interesting topics giving new ideas to every-day.”
BCIO Trade Finance & Distributed Ledger
“The mix of traditional banks, new banks and Fintech companies is very good. I find the size to be excellent, you have the chance to network on breaks and you also receive enough time for networking.”
Head of Payment Solutions, Payments & Cash Management
Agenda
- All Topics
FinTech Evening Monday, 21 October 2019
Conference - Day One Tuesday, 22 October 2019
Conference - Day Two Wednesday, 23 October 2019
Chair's Introductory Remarks - Oliver Sjöstedt, Head of Startup Growth, Copenhagen FinTech
Lightning Pitches
Taking transformation by the horns
Adopting a challenger identity: the key to winning in an open environment
- How can banks create a culture focused on innovation and beating the competition?
- Creating your structure: sandpits, innovation teams and beyond
- To what extent are standalone challenger brands a way of enacting immediate change?
- Wolf at your door: when will challengers begin to topple static incumbents?
Frederik Vinten
Member of the Executive Board and Head of Group Development , Danske Bank
Case study | Arion Bank
Ditching the legacy of traditional banking
Following the 2008 financial crisis hit, Iceland’s three largest banks were broken up, forcing changes in systems, processes and culture. Iða Brá will describe how for Arion Bank, this proved a reinvention from which the bank continues to benefit to this day.
Iða Brá Benediktsdóttir
Managing Director - Retail Banking , Arion Bank
Leaders’ forum
Innovating to thrive: eradicating barriers and supercharging successes
- What are the key barriers to innovation in today’s open banking environment?
- How can transformational successes be understood as thoroughly as failures?
- New technology, new possibilities: what systems and functions can be rapidly revolutionised?
- How can the organisation best be readied for future innovation?
- Rip-out-and-replace: is this set to become the dominant strategy?
- Eyes on the skies: is cloud tech the only viable solution available today?
Frederik Vinten
Member of the Executive Board and Head of Group Development , Danske Bank
Iða Brá Benediktsdóttir
Managing Director - Retail Banking , Arion Bank
Sampsa Laine
Executive Vice President, Head of Digital Banking , Nordea
The open opportunity | Digital identities: knowing your customer like never before
Placing APIs at the heart of your revenue strategy
- To what extent will open APIs grow to become a bank’s primary revenue source?
- Beyond partnerships: how can revenue models adapt to an open environment?
- Could subscription or pay-per-use models ever be a feasible option?
- How can banks differentiate themselves in a regulatorily-mandated open environment?
Per Kristian Næss-Fladset
Executive Vice President, Head of Open Banking , DNB
Panel discussion
Blowing banking open: opportunities for the next-generation of service
- A new era for banking: what will the next five years look like for banks?
- How are banks reacting to an increasingly open environment?
- What frameworks will need to be laid now to enable future growth?
- In what ways will revenue models migrate to become more API-centric?
- How are FinTechs and TPPs changing the value chain?
- Are open APIs giving banks more or less control over their customer relationships?
- Will banking-as-a-platform or banking-as-a-service become the dominant model?
- What are the next steps for open banking revolution?
Per Kristian Næss-Fladset
Executive Vice President, Head of Open Banking , DNB
Kim Alen
Head of Open Banking , Aktia
Søren Mogensen
Head of Strategy and Transformation , Danske Bank
Case study | LuxTrust
Holding the master key: providing an identity for your customers
Six of Luxembourg’s largest banks created LuxTrust, a digital platform that allows customers to verify their identity – both with the banks concerned and with other parties. Pascal will outline how LuxTrust has allowed banks to broaden out into being used by retailers, postal services and beyond, enabling banks to become ever more embedded into their customers’ routines.
Pascal Rogiest
Chief Executive Officer , Lux Trust
Panel discussion
The next-step for digital identities: implementing the framework
- Years of trust: leveraging the entrenched position of banks to gain foothold in digital identities
- Following the digital identity trail: what can be learnt from this new data stream?
- Passporting to phones: should identity services be restricted to digital platforms or offered in physical branches also?
- What are the key technological barriers to implementing advanced digital identity schemes?
- Is it necessary to collaborate with governmental bodies?
- Customers, banks, third parties: who owns the digital identity?
- Safeguards and controls: protecting identities in an age of cyberattacks
- Imposters, fraud and leaks: who is liable when digital identities go wrong?
Pascal Rogiest
Chief Executive Officer , Lux Trust
Sameli Mäenpää
Chief Data Officer , OP Financial Group
Leveraging your platform: exploring new models in banking | Data strategies for an evolving age
Marketplace, platform, lifestyle: assessing the next steps for ‘traditional’ banks
- Understanding the similarities and differences in potential new models
- The value of transaction data: identifying where this gives banks the edge
- Will banks be able to survive without partnering with TTPs?
- How will banks’ models initially begin to diverge?
Sarah Häger
Head of Open Banking Community , Nordea
Fireside Chat
Creating partnerships for genuine utility: assessing your customers’ needs
- What services will customers increasingly expect from their bank in the coming years?
- Are value-added services the key to drawing in new customers?
- How can partnerships be quickly and efficiently implemented?
- Better than you know yourself: is data the key to discovering where your next partnership should be?
- How can customers be educated on new products and services?
- Maintaining a consistent user experience across TPPs
Joakim Sjöblom
Chief Executive Officer , Minna Technologies
Panel discussion
The centre of the town square: creating an ecosystem around your service
- What must banks do to keep their place at the centre of customer lives?
- How can banks leverage their dominant position to build networks around their services?
- Securing customer trust in new models: proving third parties are beneficial and secure
- Choosing the correct TPPs for your customers: considering utility, experience and security
- Branching out: are partnerships beyond the financial services the inevitable next step?
- If you can’t compete: in what ways must banks differentiate their offering from that of the lifestyle giants?
- As branches disappear, how can banks utilise their regional knowledge to entrench themselves into local areas?
Sarah Häger
Head of Open Banking Community , Nordea
Joakim Sjöblom
Chief Executive Officer , Minna Technologies
Chris Truce
Global Head of FinTechs , Saxo Bank
Can you know too much? Evaluating what customers will expect and allow
- What effect have scandals like Cambridge Analytica had on customers’ trust?
- Understanding your limits: avoiding the ‘uncanny valley’ of creepy personalisation
- Transparent data collection: the key to customer trust?
- Proving your worth: strategies to convince your customers
Sameli Mäenpää
Chief Data Officer , OP Financial Group
Lessons from CXperts
Out of industry insight | Carlsberg
Placing the customer at the core of your strategy: the key to true loyalty
Rene Fyrsterling
Director, Customer Marketing , Carlsberg Group
Interview | CYBG
Innovating for the benefit of the customer: creating seamless, digital propositions
With its recent takeover of Virgin Money and plans for a newly re-energised rebrand, CYBG has hopes to build the best lifestyle financial services experience in the UK and beyond. In this interview, Fergus will be interviewed by our chair, who will explore how CYBG has build with the customer in mind, paying specific attention to CYBG’s digital products and what a perfect digital experience looks like for today’s customers.
Fergus Murphy
Group Director, Retail , CYBG
Drinks reception
Exploring the next-generation of payments innovation
Case Study | P27 – The Nordic Payments Platform
Towards a pan Nordic payments infrastructure
P27 is a joint venture between the seven largest Nordic Banks, which aims to enable ease of cross border payments. Lars will outline P27’s progress to date and update on the infrastructure pilot, which is due to go live in Q2 2020.
Lars Sjögren
Chief Executive Officer , P27 – The Nordic Payments Platform
Panel discussion
New entrants, challengers and disruption: envisaging the future of digital payments
- Post-PSD2 world: how much has actually changed since implementation?
- Swish, Vipps, MobilePay: what is likely to disrupt their dominance?
- Is Apple Pay the first in a wave of new challengers?
- How have AISPs and PISPs affected the customer experience so far?
- Will a decline in cards and cash spur a new wave of invisible payments innovation?
- Finding your FinTech match: how can FinTechs be integrated into the payments experience?
- A different path: in what ways could fraud re-emerge in a diversified payments landscape?
- Perennial competitors: is Big Tech’s entrance overstated or a true threat?
Lars Sjögren
Chief Executive Officer , P27 – The Nordic Payments Platform
Tino Kam
Head of Payments, Liquidity Management and Channels , Nordea
Morten Schwaner
Head of Card and Mobile Payments , Danske Bank
Creating the prime conditions for AI adoption
Identifying the areas ripe for AI disruption
- Evaluating the use cases that will have the most impact on the business
- Using AI-driven analytics to evaluate areas where AI could drive improvement
- No easy mission: weighing up feasibility with potential benefits
- Recognising the potential: have we fully understood AI’s capabilities?
Yngvar Ugland
Executive Vice President, Head of NewTechLab , DNB
Seeing eye to AI: creating an organisational structure that brings business and tech together
- What is the ideal make-up of innovation departments and teams?
- How can businesses ensure interdepartmental communication to enable AI development?
- Demonstrating potential ROI on your AI solutions to secure board buy in
- Maximising opportunities across both sectors and functions
Hrannar Hallkelsson
Head of Technology Management , Arion Bank
Journeys of development
Lessons, challenges, successes: a practical look at implementing scalable AI
In this session, our speakers will deliver short case studies on how they implemented and scaled AI in their organisations – highlighting the obstacles that they faced and how these were overcome. Following this, having identified their common experiences they will discuss how to best implement AI:
- What were the greatest barriers to the efficient implementation of AI?
- Legacy systems, data silos, cultural barriers: exploring how common problems were overcome
- Looking forward: how can future impediments be identified and addressed?
- Scaling up: strategies for expanding beyond your departments
- Moving up or working across: is vertical or horizontal scaling more feasible?
Konráð Hall
Director, IT Operations , Islandsbanki
Building the bank of the future
Disrupting the everyday: identifying and healing financial pain-points
- Creating a truly frictionless bank: identifying the effort-cost of your customers’ actions
- Opening new doors: creating previously untenable propositions with new technology
- Contact strategies: how actively do customers want to be involved?
Espen Myklebust
Country Manager - Norway , Revolut
Case Study | Klarna
Breathing life into banking: crafting a brand for tomorrow’s customer
Your bank doesn’t always have to be serious, even if your finances are. In January 2018, Klarna aimed to go against everything that banks usually do by creating a marketing campaign that featured Snoop Dogg and two Afghan hounds, and which immediately propelled the brand to viral success. David will discuss Klarna’s new marketing campaign, why branding is becoming ever more important in a social age, and how to create a brand that resonates with the modern customer.
David Sandstrom
Chief Marketing Officer , Klarna
Keynote address | Lunar Way
Envisioning a new model for banking: Lunar Way’s skyward journey
Ken Villum Klausen
Chief Executive Officer , Lunar Way
Closing remarks and end of conference
Who attends
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Tickets
All tickets include:
2 day conference pass, lunch & refreshments and a drinks reception
Group Discount
15% off
When you buy 3 or more tickets
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