Defining the future of Indonesian retail banking

19 – 20 February 2020

Shangri-La Hotel, Jakarta

What’s next for the retail banking industry in Indonesia?

At MoneyLIVE: Indonesia 2019, we saw over 200 senior executives from across the Indonesia retail banking and payments landscape explore the potential of new technologies and FinTech start-ups, create innovative new cultures and discuss the transformative power of digital.

With almost half the Indonesia population unbanked and lacking access to finance, we know the banking industry is working hard to provide new opportunities in all aspects of finance for customers. To ensure you stay ahead of the competition, we’re working hard behind the scenes to bring to most innovative new ideas in Indonesian banking to you in February 2020.

Key highlights from 2019

Keynote address from the OJK: we discovered what’s next on the regulatory agenda

Lightning pitches showcasing the most exciting new businesses working in banking

Exclusive insights from the digital giants, including GO-PAY and OVO

Data workshops to gain hands-on experience and expertise

C-level speakers from HSBC, Maybank Indonesia, Investree, Rabobank Indonesia and more

See the agenda below to see all the other topics covered over the 2 days.

MoneyLIVE: Indonesia is part of our Financial Services Indonesia series, which also includes Insurance Innovators Indonesia. In 2019 alone, over 450 senior representatives from the region’s retail banking, payments, general insurance and life insurance came together for two days of stimulating discussion and networking.

2019 Speakers

Roberto Akyuwen

Senior Executive Analyst, OJK

Aldi Haryopratomo - GO-PAY

Aldi Haryopratomo

Chief Executive Officer, Go-Pay

Sumit Dutta

Country Manager & Chief Executive Officer, HSBC Indonesia

Erline Diani, DBS

Erline Diani

Senior Vice President, Head of Business Growth, Consumer Banking Group, DBS Indonesia

Eddi Danusaputro

Chief Executive Officer, Mandiri Capital

Vera Eve Lim

Managing Director & Chief Financial Officer, Bank of Central Asia

Sigit Prihatmoko

Vice President Corporate Strategy and Performance, Bank Negara Indonesia

Andreas Kurniawan - OCBC

Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head, OCBC NISP

More Speakers

Who attends?








speakers C-Level

Co-Located Insurance Event:

2019 Agenda

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Day One Wednesday, 20 February 2019

Day Two Thursday, 21 February 2019


Welcome address - Philip Doyle, Director, MoneyLIVE


Chair's opening remarks - Donald Wihardja, Partner, Convergence Ventures

Session 1

Triumphing in the ever-evolving banking landscape

Keynote address

What’s next on the regulator’s agenda?

Roberto Akyuwen

Senior Executive Analyst , OJK

Keynote address

Evolving with the times: amplifying the Indonesian banking reach

Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia


The Future of Indonesian Banking: How open source is helping to make more of future opportunities

Benjamin Henshall

Director Sales, Financial Services, Asia Pacific , Red Hat

Panel discussion
Sailing through an era of transformation: strategies for success
  • Winning in a digital era: what must Indonesian banks do to succeed in the digital world?
  • Which new technologies will have the biggest impact on Indonesian banks?
  • Meeting the needs of the Indonesian population: how can financial inclusion be improved?
  • What is needed from the OJK to better facilitate innovation in banking?
  • Culture, technology, expertise: what stands in the way of successful innovation internally?
  • In what ways will the major FinTechs like GRAB and Go-Jek disrupt the banking industry?
  • Indonesian banking strategies: what will be a priority in 5 years’ time?

Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia

Andreas Kurniawan - OCBC
Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head , OCBC NISP

Eddi Danusaputro

Chief Executive Officer , Mandiri Capital

Benjamin Henshall

Director Sales, Financial Services, Asia Pacific , Red Hat

Vera Eve Lim

Managing Director & Chief Financial Officer , Bank of Central Asia



Session 2

Unleashing the transformative power of digital


Unlocking the potential of digital platforms and seamless onboarding

  • From back-end design to user experience: creating a digital lending platform that stands out
  • Exploring the power of digital and mobile interactions
  • Triumphing in a digital-led future

Deepesh Goel

Strategy and International Business, LendingKart


Defining a digital strategy for an Intelligent and Connected enterprise

Gain a 360-degree customer view.  Learn how to drive customer retention and acquisition through an innovative customer banking experience.

Albert Tay

Director, Financial Services Industry, Asia Pacific and Advancing Market , OpenText

Case study | DigiBank by DBS

DBS, one of the leading banks in Asia, launched ‘Digibank’ in 2017.  Digibank is a ground-breaking, mobile-led bank in Indonesia, which brings together a blend of AI, biometrics and more to provide customers with a seamless digital banking experience via the app.  In this case study Erline will share DigiBank’s digital journey to date, as well as explore how the mobile-led bank has helped customers across Indonesia to take control of their banking.

Erline Diani, DBS
Erline Diani

Senior Vice President, Head of Business Growth, Consumer Banking Group, DBS Indonesia

Panel discussion

From culture to design: succeeding in a fast-evolving digital landscape

  • Planning your digital journey: what are the main challenges and how can they be overcome?
  • Customer centricity is king: designing digital capabilities with the customer in mind
  • What must be considered when moving to digital-only channels?
  • How might new technologies such as AI and biometrics improve digital offerings?
  • Efficient, secure, inclusive: how will digital advancements transform payments in Indonesia?
  • How do staff need to be prepared for digital advancements to come?
  • How are banks in other regions innovating in the digital realm?

Hermawan Tjakradiwiria

Vice President & Head of E-Channel Development , Bank Danamon

Erline Diani, DBS
Erline Diani

Senior Vice President, Head of Business Growth, Consumer Banking Group, DBS Indonesia

Deepesh Goel

Strategy and International Business, LendingKart

Nabil Ibenbrahim, HPS | MoneyLIVE Banking Conference
Nabil Ibenbrahim

eVP - Regional Director Middle East and Asia , HPS



Session 3

Banking for all – serving the entire spectrum of customers

Fireside chat

Catering for the underbanked: innovating with the consumer in mind

  • Which consumer segments are still unbanked, and why?
  • From innovation to design: what can be done to foster public accessibility to credit from banks?
  • Banking for every island: how can banks overcome the challenge of poor infrastructure?
  • Looking ahead: exploring the potential of a cashless society

Sigit Prihatmoko

Vice President Corporate Strategy and Performance , Bank Negara Indonesia

Nuruddin Al Fithroh

Chief Operating Officer, Kudo


Speed, agility, efficiency: machine learning solutions for real time decisions

Pramod Veturi - Perfios
Pramod Veturi

CEO, International Business , Perfios Software Solutions


Credit for all: what’s next for P2P lending?

  • Reflecting on the P2P journey so far: what’s worked well and what needs to be improved?
  • From government support to digital marketing: how can P2P lending expand in Indonesia?
  • In what other ways could the P2P model be applied in the world of banking?

Dickie Widjaja

Chief Information Officer, Investree


The future of microfinance: forming a solution for the long term

  • Microfinance product inspiration: where are the greatest success stories?
  • From digital distribution to product innovation: making microfinance profitable in the long run
  • What’s the next big opportunity for microfinance?

Aria Widyanto

Vice President , Amartha



Session 4

All aboard the FinTech Express!

Panel discussion

Innovation central: navigating a vast sea of game-changing opportunities

  • From engagement to microproducts: how are FinTechs transforming financial services?
  • Cracking the millennial market: are FinTechs key to millennial engagement? If so, why?
  • What is needed from the government to support FinTech developments?
  • Incumbents and FinTechs: what must be considered when forming strategic partnerships?
  • How can partnerships between incumbents and FinTechs accelerate digital advancements?
  • Change is coming: how will players like GRAB and GO-JEK disrupt banks and insurers?

Rian Kaslan

Head of Strategy and Digital Solutions , Bank Commonwealth Indonesia

Vishal Tulsian

Chief Executive Officer , Amar Bank

Adjeng Praya, imoney | MoneyLIVE Banking Conference
Adjeng Praja

Head of Business Development , imoney

Ganesh Rengaswamy, Quona | MoneyLIVE Banking Conference
Ganesh Rengaswamy

Co-Founding Partner , Quona


Digital commerce of the future: how is digital CX set to transform?

In this presentation, Andrew will dig deep into current user experiences, uncover the impacts next-generation AI will have on current processes and explore the potential of conversational commerce in years to come.

Andrew Taggart Photo
Andrew Taggart

Partner, Financial Services Leader , PwC

Exclusive interview

The age of FinTechs: a perfect bridge for financial services

Aldi Haryopratomo - GO-PAY
Aldi Haryopratomo

Chief Executive Officer , Go-Pay


Chair’s closing remarks, followed by a drinks reception - Tony Hobrow, Chief Executive Officer, Asia Pacific, VenturesOne


Chair’s opening remarks - Rully Moulany, Country Manager, Indonesia, Red Hat

Session 5

Harnessing the power of technology – what now and where next?

Panel Discussion

Spoiled for choice: digging deep into the potential of new technologies

  • IoT, data analytics, AI: how will new technologies impact banking processes?
  • How will biometric advancements transform the customer experience?
  • Creating an agile technological ecosystem: accelerating and facilitating innovation internally
  • What must be a focus when integrating new technologies with legacy systems?
  • What skillsets must be developed in order to succeed during the technological revolution?
  • What can be learned from neighbouring countries such as China, Thailand and Singapore?
  • A spotlight on security: exploring the risks of new technologies

Michel Hamilton

Chief Transformation Officer , Rabobank Indonesia

Johannes Kolibonso

SVP, Head of IT Strategy and Architecture, Bank Mandiri

Ajisatria Suleiman

Founding Director, Asosiasi FinTech Indonesia


Stopping e-banking and payments fraud with real-time passive authentication

Cameron Church

Director Product Strategy, ThreatMetrix


Your blockchain questions answered

During this session Joseph Aditya will explore the exciting potential of blockchain in the banking industry, and take questions from the floor.  Get your burning questions answered by a blockchain enthusiast and uncover how blockchain may be used to enhance banking initiatives in years to come.

Joseph Aditya

Chief Executive Officer ,



Session 6

Workshop | Lightning Pitches

Lightning Pitches

In this session delegates will have the chance to attend the workshop or attend the lightning pitches


Best practice for data protection: lessons from GDPR

 With personal data protection becoming a focus for regulators across the world, Indonesian insurers and banks must be ready for future data protection initiatives to come.  This workshop will uncover best practice for consumer data protection, as well as explore lessons learned from GDPR in Europe.


Johar Shadiq - Bank BNTP
Johar Shodiq

Head of Data Architect and Governance , Bank BTPN


Workshop repeated

Lightning pitches

Each FinTech and InsureTech will get 10 minutes to explore their exciting businesses and innovaions.

Chair’s opening remarks

Gilbert Naibaho - MoneyLIVE Banking Conference
Gilbert Naibaho

Director, Chief Operating Officer , Lippo Insurance

Pitch 1 | Provesty

Provesty is a tech enabled Peer-to-Peer crowdfunding startup for real estate Investment and Development in Indonesia

Muhammad Izzatullah

Founder and Chief Executive Officer , Provesty

Pitch 2 | YONK.IO

YONK is a mobile application to the small & medium enterprises in Indonesia to have cash flow worry free

Leonardus Gazali

Chief Executive Officer ,

Pitch 3 | FidentiaX

World’s 1st marketplace for Tradable Insurance Policies

Alvin Ang, FidentiaX
Alvin Ang

Co-Founder , FidentiaX

Pitch 4 | Gradana Indonesia 

P2P lending for mortgage down payment financing

Angela Oetama

Co-Founder , Gradana Indonesia

Pitch 5 | Xfers

A Singaporean-based payment processing gateway offering credit card processing and Internet banking transfers

Tianwei Liu, Xfers
Tianwei Liu

Chief Executive Officer , Xfers

Pitch 6 | TADA

Customer loyalty is dead. Advertising is ineffective. Why Financial Services Indonesia should focus on advocacy instead.

Antonius Taufan

Managing Director, TADA



Session 7

Cultivating a culture of innovation


Streamlined, personal, seamless: innovating the customer experience

Modalku is known for being an industry pioneer in the Indonesian lending space, and has successfully transformed customer experiences in a digital world. Discover how Modalku utilises its innovative way of thinking to create a smooth digital experience for customers, and learn how UX can become streamlined, personal and seamless.

Sarazen Syailendra - Modalku
Sarazen Syailendra

Head of Regional Customer Experiences , Modalku

Panel discussion

Accelerating innovation: achieving 360° buy-in

  • Incumbents, FinTechs, super-apps: where are the major innovations coming from?
  • Overcoming the hurdles: what’s holding banks back from innovating successfully?
  • Getting all parties on board: what must be done to develop an innovative workforce?
  • How can innovation teams gain buy-in, support and investment from the board?
  • Accelerating innovation by working with FinTechs: where are the success stories?
  • How can banks and partners overcome cultural differences when collaborating?

Running an innovation lab with a clear purpose: moving forward with defined direction

Fandhy Siregar Photo
Fandhy Siregar

Chief of Audit Executive , Bank Resona Perdania

Adrian Dosiwoda, Uang Teman | MoneyLIVE Banking Conference
Adrian Dosiwoda

Senior Vice President, Corporate Affairs , Uangteman

Kennard Nurhadi - Bank Danamon
Kennard Nurhadi

Strategy & Business Development Head , Bank Danamon

Adrianus Hitijahubessy - JULO
Adrianus Hitijahubessy

Chief Executive Officer , JULO

Benedicto Haryono

Chief Executive Officer , Koinworks

Session 8

Visionary spotlight

Closing keynote address

The super apps are coming: being part of consumers’ everyday lives

Harianto Gunawan

Director of Enterprise Payment, OVO


Chair’s closing remarks - Gilbert Naibaho, Director, Chief Operating Officer, Lippo Insurance

2019 Sponsors

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Who attends?


All tickets include:

2 day conference pass, lunch & refreshments and a drinks reception

Group Discount

15% off

When you buy 3 or more tickets


Financial Services*


£755.00 + VAT


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