Championing innovation: defining the future of Indonesian retail banking

20 – 21 February 2019

JW Marriott, Jakarta

New speaker announcement

Young Yang, Managing Director, Zhong An International

Young Yang is the Managing Director of Zhong An International, the prodigy of Tencent, Ping An and Alibaba! Young will be giving a keynote address on day one – don’t miss the chance to hear from one of the most exciting innovators in China!

The Retail Banking market in Indonesia is transforming.

With a population of over 250million and nearly half being ‘unbanked’, technology is providing new opportunities for allowing access to credit, payments and savings products.

At MoneyLIVE: Indonesia 2019 you can join senior executives from across the Indonesian retail banking landscape and beyond as they discuss the transformative power of digital, game-changing FinTechs, innovative cultures, new technologies including AI, blockchain and data analytics, and more. Be part of the conversation that will transform Indonesian banking for years to come!

Why attend

Keynote address from the OJK: discover what’s next on the regulatory agenda

Capitalise on our dedicated networking hours: make the connections that will help you succeed

Learn from an array of C-level executives from HSBC, Maybank Indonesia, Investree, Rabobank Indonesia and more

Gain exclusive insights from the digital giants, including JD.com and LINE

Discover the potential of new technologies, including AI, blockchain, IoT and data analytics

Learn how to navigate a sea of opportunities in a fast-evolving FinTech landscape

CO-LOCATED INSURANCE CONFERENCE

Insurance Innovators: Indonesia is Marketforce’s third annual conference in Jakarta, and is the premium insurance event in Indonesia. The conference plays host to high level representatives from incumbent players, start-ups & InsurTechs, and central institutions from the local and regional level.

Speakers

Roberto Akyuwen

Senior Executive Analyst, OJK

Sumit Dutta

Country Manager & Chief Executive Officer, HSBC Indonesia

Eddi Danusaputro

Chief Executive Officer, Mandiri Capital

Colin Dinn Photo

Colin Dinn

Chief Technology Officer, Siam Commercial Bank

Sigit Prihatmoko

Vice President Corporate Strategy and Performance, Bank Negara Indonesia

Andreas Kurniawan - OCBC

Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head, OCBC NISP

Michel Hamilton

Chief Transformation Officer, Rabobank Indonesia

Adrian Gunadi Photo

Adrian Gunadi

Co-Founder and Chief Executive Officer, Investree

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Agenda

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Day One Wednesday, 20 February 2019

Day Two Thursday, 21 February 2019

09.20

Welcome address

09.25

Chair's opening remarks

Session 1

Triumphing in the ever-evolving banking landscape

09.30
Keynote address

What’s next on the regulator’s agenda?


Roberto Akyuwen

Senior Executive Analyst , OJK

09.50
Keynote address

Evolving with the times: amplifying the Indonesian banking reach


Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia

10.10

The future of Indonesian banking: making the most of future opportunities


10.30
Panel discussion

Sailing through an era of transformation: strategies for success

  • Winning in a digital era: what must Indonesian banks do to succeed in the digital world?
  • Which new technologies will have the biggest impact on Indonesian banks?
  • Meeting the needs of the Indonesian population: how can financial inclusion be improved?
  • What is needed from the OJK to better facilitate innovation in banking?
  • Culture, technology, expertise: what stands in the way of successful innovation internally?
  • In what ways will the major FinTechs like GRAB and Go-Jek disrupt the banking industry?
  • Indonesian banking strategies: what will be a priority in 5 years’ time?

Sumit Dutta

Country Manager & Chief Executive Officer , HSBC Indonesia

Andreas Kurniawan - OCBC
Andreas Kurniawan

Executive Vice President, Retail Business Development and Digital Transformation Head , OCBC NISP

Eddi Danusaputro

Chief Executive Officer , Mandiri Capital

11.00

Refreshments

Session 2

Unleashing the transformative power of digital

11.35

Unlocking the potential of digital platforms and seamless onboarding

  • From back-end design to user experience: creating a digital lending platform that stands out
  • Transforming the onboarding process: the power of digital and mobile interactions
  • Leading the way for a digital-led future

Citra Paramita

Senior Vice President, Digital Business Dept Head , Bank Commonwealth Indonesia

11.55

Defining a digital strategy fit for years to come


12.15
Case study | DigiBank by DBS

DBS, one of the leading banks in Asia, launched ‘Digibank’ in 2017.  Digibank is a ground-breaking, mobile-led bank in Indonesia, which brings together a blend of AI, biometrics and more to provide customers with a seamless digital banking experience via the app.  In this case study Leonardo will share DigiBank’s digital journey to date, as well as explore how the mobile-led bank has helped customers across Indonesia to take control of their banking.


Leo Koesmanto Photo
Leonardo Koesmanto

Executive Director, Head of Digital Banking , DBS Bank

12.35
Panel discussion

From culture to design: succeeding in a fast-evolving digital landscape

  • Planning your digital journey: what are the main challenges and how can they be overcome?
  • Customer centricity is king: designing digital capabilities with the customer in mind
  • What must be considered when moving to digital-only channels?
  • How might new technologies such as AI and biometrics improve digital offerings?
  • Efficient, secure, inclusive: how will digital advancements transform payments in Indonesia?
  • How do staff need to be prepared for digital advancements to come?
  • How are banks in other regions innovating in the digital realm?

Hermawan Tjakradiwiria

Vice President & Head of E-Channel Development , Bank Danamon

Speaker Placeholder
Senior representative

Senior representative , Bank Central Asia

Leo Koesmanto Photo
Leonardo Koesmanto

Executive Director, Head of Digital Banking , DBS Bank

Citra Paramita

Senior Vice President, Digital Business Dept Head , Bank Commonwealth Indonesia

13.10

Lunch

Session 3

Banking for all – serving the entire spectrum of customers

14.25
Fireside chat

Catering for the underbanked: innovating with the consumer in mind

  • Which consumer segments are still unbanked, and why?
  • From innovation to design: what can be done to foster public accessibility to credit from banks?
  • Banking for every island: how can banks overcome the challenge of poor infrastructure?
  • Looking ahead: exploring the potential of a cashless society

Sigit Prihatmoko

Vice President Corporate Strategy and Performance , Bank Negara Indonesia

Achmad Sugondo - Bank BTPN
Achmad Sugondo

Executive Vice President , Bank BTPN

Speaker Placeholder
Senior representative

, Kubo

15.00

Successfully reaching all demographics: strategies for success


15.20

Credit for all: what’s next for P2P lending?

  • Reflecting on the P2P journey so far: what’s worked well and what needs to be improved?
  • From government support to digital marketing: how can P2P lending expand in Indonesia?
  • In what other ways could the P2P model be applied in the world of banking?

Adrian Gunadi Photo
Adrian Gunadi

Co-Founder and Chief Executive Officer , Investree

15.40

The future of microfinance: forming a solution for the long term

  • Microfinance product inspiration: where are the greatest success stories?
  • From digital distribution to product innovation: making microfinance profitable in the long run
  • What’s the next big opportunity for microfinance?

Aria Widyanto

Vice President , Amartha

16.05

Refreshments

Session 4

All aboard the FinTech Express!

16.35
Panel discussion

Innovation central: navigating a vast sea of game-changing opportunities

  • From engagement to microproducts: how are FinTechs transforming financial services?
  • Cracking the millennial market: are FinTechs key to millennial engagement? If so, why?
  • What is needed from the government to support FinTech developments?
  • Incumbents and FinTechs: what must be considered when forming strategic partnerships?
  • How can partnerships between incumbents and FinTechs accelerate digital advancements?
  • Change is coming: how will players like GRAB and GO-JEK disrupt banks and insurers?

Rian Kaslan

Head of Strategy and Digital Solutions , Bank Commonwealth Indonesia

Revie Sylviana

Business Development Director , Line Corp Indonesia

Vishal Tulsian

Chief Executive Officer , Amar Bank

Juan Cazcarra

Chief Financial Officer & Chief Operating Officer , AXA Indonesia

17.05

Staying ahead of the innovation curve: succeeding in a fast-paced world of change


Andrew Taggart Photo
Andrew Taggart

Partner, Financial Services Leader , PwC

17.25
Keynote address

Transforming a traditional industry: the future of insurance


Speaker Placeholder
Young Yang

Managing Director , Zhong An International

17.40
Closing keynote address

Looking into the crystal ball: disrupting financial services in Indonesia


17.55

Chair’s closing remarks

09.30

Chair’s opening remarks

Session 5

Harnessing the power of technology – what now and where next?

09.35
Fireside chat

Spoiled for choice: digging deep into the potential of new technologies

  • IoT, data analytics, AI: how will new technologies impact banking processes?
  • How will biometric advancements transform the customer experience?
  • Creating an agile technological ecosystem: accelerating and facilitating innovation internally
  • What must be a focus when integrating new technologies with legacy systems?
  • What skillsets must be developed in order to succeed during the technological revolution?
  • What can be learned from neighbouring countries such as China, Thailand and Singapore?
  • A spotlight on security: exploring the risks of new technologies

Colin Dinn Photo
Colin Dinn

Chief Technology Officer , Siam Commercial Bank

Michel Hamilton

Chief Transformation Officer , Rabobank Indonesia

10.10

The future is rooted in technological agility


10.35
Interview

Your blockchain questions answered

During this session Joseph Aditya will explore the exciting potential of blockchain in the banking industry, and take questions from the floor.  Get your burning questions answered by a blockchain enthusiast and uncover how blockchain may be used to enhance banking initiatives in years to come.


Joseph Aditya

Chief Executive Officer , Ralali.com

11.10

Refreshments

Session 6

Data workshop | Lightning Pitches

Workshop - Best practice for data protection: lessons from GDPR
Lightning Pitches - Each FinTech and InsurTech will get 10 minutes to explore their exciting businesses and innovations

In this session delegates will have the chance to attend the workshop or attend the lightning pitches


11.40
Workshop Two

Best practice for data protection: lessons from GDPR

 With personal data protection becoming a focus for regulators across the world, Indonesian insurers and banks must be ready for future data protection initiatives to come.  This workshop will uncover best practice for consumer data protection, as well as explore lessons learned from GDPR in Europe.


Johar Shadiq - Bank BNTP
Johar Shodiq

Head of Data Architect and Governance , Bank BTPN

11.40
Pitch 1 | Tunaikita

A digital credit-granting app – customers can apply for fast and flexible loans from anywhere!


Speaker Placeholder
Andry Huzain

Co-Founder and Chief Operating Officer , Tunaikita

11.50
Pitch 2 | Provesty

Provesty is a tech enabled Peer-to-Peer crowdfunding startup for real-estate Investment and Development in Indonesia.


Speaker Placeholder
Muhammad Izzatullah

Founder and Chief Executive Officer , Provesty

12.00
Pitch 3 | Yonk.io

YONK is a mobile application to help the Small & Medium Enterprises in Indonesia to have cash flow worry free.


Leo Yonk.io
Leonardus Gazali

Chief Executive Officer , Yonk.io

12.10
Pitch 4 | Arival Bank

Arival is the first digital fintech bank for a new generation of businesses.


Jeremy Berger

Chief Operating Officer , Arival Bank

12.20
Pitch 5 | FidentiaX

World’s 1st Marketplace for Tradable Insurance Policies


Alvin Ang - FidentiaX
Alvin Ang

Co-Founder , FidentiaX

12.30
Pitch 6 | Gradana Indonesia

P2P lending for mortgage down payment financing


Speaker Placeholder
Angela Otama

Co-Founder , Gradana Indonesia

12.40
Pitch 7 | Taraite

12.50
Pitch 8 | iGrow

13.05

Lunch

Session 7

Cultivating a culture of innovation

14.20

Streamlined, personal, seamless: innovating the customer experience

HSBC is known for being an industry pioneer in the world of banking, and has led a number of internal initiatives aiming to transform customer experiences in a digital world. Discover how HSBC utilises its innovative culture to overcome its CX challenges, and learn how customer experiences can become streamlined, personal and seamless


14.45

Streamlining processes to drive innovation: overcoming the internal hurdles


15.05
Panel discussion

Accelerating innovation: achieving 360° buy-in

  • Incumbents, FinTechs, super-apps: where are the major innovations coming from?
  • Overcoming the hurdles: what’s holding banks back from innovating successfully?
  • Getting all parties on board: what must be done to develop an innovative workforce?
  • How can innovation teams gain buy-in, support and investment from the board?
  • Accelerating innovation by working with FinTechs: where are the success stories?
  • How can banks and partners overcome cultural differences when collaborating?

Running an innovation lab with a clear purpose: moving forward with defined direction


Fandhy Siregar Photo
Fandhy Siregar

Chief of Audit Executive , Bank Resona Perdania

Aidil Zulkifli

Chief Executive Officer , Uangteman

Kennard Nurhadi - Bank Danamon
Kennard Nurhadi

Strategy & Business Development Head , Bank Danamon

Chatchawan Sangpreedeekorn - Siam Commercial Bank
Chatchawan Sangpreedeekorn

VP – Digital and Customer Experience, Siam Commercial Bank

Session 8

Visionary spotlight

15.50
Closing keynote address

The super apps are coming: being part of consumers’ everyday lives


16.10

Chair’s closing remarks, end of conference

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Venue Details

JW Marriott, Jakarta

JW Marriott, Jakarta

Jalan DR Ide Anak Agung Gde Agung Kav E.1.2 No 1&2, Kawasan Mega Kuningan Jakarta 12950

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