As part of MoneyLIVE Spring 2019 | 11 – 13 March, Madrid

For the Payments hub of MoneyLIVE Spring 2019, we’re bringing together the most dymanic players in the payments landscape for networking, problem solving and more. Get up to speed on everything you need to know in payments, from IoT and tokenisation, to all the new anti-fraud strategies.

Featured speakers

Alfonso Ayuso

Chief Innovation Officer

Banco Sabadell

Christian Schaefer

Global Head of Payments

Deutsche Bank

Shail Deep

Global Head of Strategic Partnerships & Innovation

HSBC

Alex Grant

Managing Director, Global Fraud Management

Barclays Bank

Nick Kerigan

Managing Director, Future Payments

Barclaycard

Lana Abdullayeva

Director, Open Banking & PSD2

Santander

Damien Dion

Business Development Director EMEA

Fitbit

Javier González

Director of Digital Innovation and Big Data

EVO Banco

Day 1 | Introducing the FinTechs Evening

Introductions from the Chair & FinTech lightning pitches
18.00
Pitch | MyBucks

Timothy Nuy, Chief Executive Officer, MyBucks

 

Pitch | Loqr

Ricardo Costa, Chief Executive Officer, Loqr 

 

Interested in pitching? Email us at conferences@marketforce.eu.com to tell us why your business needs to be heard!

Peer-to-peer discussion
19.10

Drinks and canapés served throughout

Day 2

Welcome
09.00
MoneyLIVE welcome address
09.05
Chair’s opening remarks
Session One: Visions of the future
09.10
Keynote Address
Forecasting the future of payments

Alfonso Ayuso, Chief Innovation Officer, Banco Sabadell

09.30
Increasing customer loyalty and engagement through value-added payments

 

09.50
Case study | Barclaycard
grab+go: the end of the checkout

Fact: no one likes to queue. Waiting around in-store might soon be obsolete, with Barclaycard’s grab+go, an app that lets you take things straight off the shelves, scan barcodes using phone cameras and head straight out the door. No cash, no cards, no pins! In this case study, Nick Kerigan will share Barclaycard’s trials and errors developing frictionless, app-based payments experiences and how technology is taking the organisation one step closer to meeting customer demands for speedy, check-out free retail experiences

Nick Kerigan, Managing Director, Future Payments, Barclaycard

 

10.10
Spotlight on fraud | Understanding the fraud implications of contextual, invisible payments

• From social engineering to identity fraud: what risks are likely to emerge?
• Ensuring systems are fit for purpose: what new technologies can help counter new fraud risks?
• Adapting verification and authentication strategies: balancing compliance with convenience

Michael Lynch, Chief Strategy Officer, InAuth

 

10.30
Leaders’ forum and digital Q&A | Experiences first, payments second

• Post-PSD2: what will the rise of AISPs and PISPs mean for customer experience in payments?
• Defining contextual and invisible payments
• How can the industry enable open APIs to deliver contextual and invisible payments?
• Finding the right FinTech partner: how can they be integrated into payments experiences?
• Reinforcing defences: what fraud and security risks are likely to emerge in an open ecosystem?
• Exploring the potential of AI in delivering seamless, value-added payments journeys
• Encouraging greater collaboration with retailers: delivering more cohesive experiences
• Big Tech in payments: a load of hot air or serious threat?

Shail Deep, Global Head of Strategic Partnerships & Innovation, Retail Bank, HSBC

Nick Kerigan, Managing Director, Future Payments, Barclaycard

Mark Curran, Director of Payments & Open Banking, Clydesdale Bank

Francisco Sierra, Head of European Markets, N26

Refreshments
11.00
Refreshments
Session Two: Preparing for a tech revolution in payments
11.30
Panel discussion | Adapting and surviving in the digital payments market

• AI, IoT, blockchain: which technology has the greatest potential to revolutionise the industry?
• Stepping away from cash: what innovations are emerging in the digital payment space?
• The opportunities and challenges of open APIs: the reshaping of the payments landscape
• Coping with the increased volume of digital payments: ensuring systems are fit for purpose

Montserrat Guardia Guell, Director of Digital Services Delivery, Digital Transformation and Innovation, Banco Sabadell

Sasa Skrgic, Group Retail Strategy – Cards & Payments Projects, Erste Group

Lana Abdullayeva, Director, Open Banking & PSD2, Lloyds Banking Group

Alex Grant, Managing Director, Global Fraud Management, Barclays Bank

11.50
What next for payments innovation? Taking the next steps

Senior Representative, Emailage

 

12.10
Spotlight on fraud | Artificial intelligence in the fight against fraud

• How can artificial intelligence hasten the end of knowledge-based authentication?
• To what extent will humans continue to be essential in the prevention and detection of fraud?
• Considering data bias: what can be done to ensure fraud analysis is not skewed?
• Is AI the be all and end all? Integrating AI into a holistic anti-fraud strategy

Linus Fugl, First Vice President, Head of Fraud Management, Danske Bank

 

12.30
PSD2 compliance: meeting the technological challenge

• The new PSD2 standards: progress to date
• Preparing for an era of collaboration: synchronising systems across Europe
• The future of authentication: what change and innovation has PSD2 encouraged?
• What can we expect for the next 12 months as PSD2 comes into full force?

Helmut Wacket, Head of the Market Integration Division, European Central Bank

Lunch
13.00
Lunch
Session Three: Workshops - PSD2, Innovation Culture, API Strategy, IoT, Customer Communications, Security and Risk
14.15

In this session, delegates will have the option of choosing between the following six workshops. Each workshop will run for an hour and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure you reserve your slot!

 

Workshop One: Getting to grips with the new PSD2 standards

Facilitated by Frontier Economics

In this workshop, facilitated by subject matter experts from Frontier Economics, delegates will get the chance to better understand the new PSD2 standards and the implications they will have for the banking and payments industries.

 

Workshop Two: Creating a culture of innovation

This workshop will help delegates figure out how best to create a culture of innovation in their organisation. With Big Tech showing no signs of slowing down their innovation efforts, the banking and payments industry must do everything it can to stay ahead.

 

Workshop Three: Your API strategy under a microscope

What makes an effective open API strategy? This workshop will help delegates figure out the key components that must be considered if open banking is to be made a success.

 

Workshop Four: Unlocking the potential of IOT

Is IoT the next big thing in payments? The increasing popularity of home assistants and wearables shows that this could be the case! This workshop will show delegates how to integrate IoT into their businesses.

 

Workshop Five: Getting to know them – customer engagement in the digital age

With more and more branches closing down and customers turning to online and mobile channels, what can banks do to reengage their customers? This workshop will show delegates how banks and payments providers can better seamlessly integrate into customers’ lives.

 

Workshop Six: Maintaining security in an open eco-system

Open banking offers fraudsters and hackers a whole host of new opportunities to exploit both banks and customers. In this workshop, delegates will be taught to spot the warning signs of risks to security.

Refreshments
15.30
Refreshments
Session Four: Mobile payments transformation
16.00
Breaking new ground in mobile payments

• Identifying and overcoming the hurdles to seamless in-app payments
• Bringing mobile payments to retail stores: a new era of collaboration across the industry
• A spotlight on fraud: mobile vulnerabilities from phishing attacks to push payment scams

Joanna Erdman, Director, Strategic Projects, mBank

 

16.20
Keeping up with customer preferences: developing seamless mobile payments experiences
16.40
Case study | A mobile wallet superstar: working with both online and offline merchants
Session Five: A view from Big Tech
17.15
Champagne keynote address
Welcome to the era of social payments

Laura McCracken, Head of Financial Services & Payments Partnerships, Europe, Facebook

Offsite drinks reception
17.45
End of Day 2 and start of drinks reception hosted in Zen Market at the Estadio Santiago Bernabéu

Join us for a legendary drinks reception at Zen Market, in the world famous Bernabéu Stadium! Relax and have a drink with your peers in the home of Real Madrid.

Zen Market, the largest luxury Asian restaurant in Europe, is a project of the team of Roger Chen, an experienced and successful Asian restaurateur in Madrid, and it is sure to impress everyone.

Your ticket to MoneyLIVE Spring gives you access to this unforgettable event – don’t miss out on your chance to be a part of this epic drinks reception at the Bernabéu Stadium!

Day 3

Welcome
09.15
Chair’s opening remarks
Session Six: Payments in a connected world
09.20
Goodbye cash and cards: hello wearables

Damien Dion, Business Development Director EMEA, Fitbit

 

09.40
Exploring new payments channels: home assistants and beyond

 

10.00
The Internet of Payments: exploring the opportunities of IoT

• Watches, rings and things: assessing the success of wearable devices so far
• Implementing IoT at scale: identifying and overcoming the challenges
• How can new data from IoT enabled devices be used to improve payments experiences?

Perttu Kröger, Director – New Digital Commerce and Payments, OP Financial Group

 

10.20
Spotlight on fraud | Fighting fraud with digital intelligence

Michael Lynch, Chief Strategy Officer, InAuth

Refreshments
11.00
Refreshments
Session Seven: Think Tanks

In this session, delegates will have the option of choosing between two interactive Think Tanks:

• What can the financial services industry do to make open banking a success?
• How can banks avoid being supplanted by Big Tech as the primary suppliers of FS and payments?

Each Think Tank will feature a 15-minute presentation before delegates break into mini-groups to share ideas and create solutions to the most pressing issues facing the banking and payments industries today. Each mini-group Think Tank will be moderated by a series of hand-picked subject matter experts, who will then share findings with the room in a panel discussion.

Open APIs Think Tank: What can the financial services industry do to make open banking a success?

In this Think Tank, delegates will have a chance to pool their ideas and knowledge together to explore how open APIs can help the banking industry continue to succeed. Share your knowledge and learn from others’ best practice in this high-intensity, interactive session.

11.30
Open APIs: the key to the industry’s longevity?

 

11.45
Think Tank discussions

Break into mini-groups to discuss the following subjects with the help of moderators:
• Defining success: what does this mean in open banking?
• What is hindering banks from making open banking a success?
• Surviving in an increasingly competitive landscape: how open APIs can help financial services institutions retain the top spot
• Looking into the crystal ball: how will open APIs reshape the banking industry in the next 5 years?

 

12.35
Think Tank moderator panel

or

 

Big Tech Think Than: How can banks avoid being supplanted by Big Tech as the primary suppliers of FS and payments?

At MoneyLIVE, we know that you’re keeping an eye on Big Tech and their supposed ambitions in financial services. In this Think Tank, delegates will have a chance to create solutions to counter the threat of players like Amazon and Tencent. Get your creative juices flowing in this high-intensity, interactive session.

 

11.30
A wake-up call: the threat of Big Tech

Javier González Dominguez, Digital Innovation and Big Data Director, EVO Banco

 

11.45
Think Tank discussions

Break into mini-groups to discuss the following subjects with the help of moderators:
• Understanding the current landscape: what developments is Big Tech making payments and banking?
• What do banks and payments providers have to prioritise to ready themselves for competition with Big Tech?
• Putting your money where your mouth is: what new technologies are worthy of investment?
• Looking into the crystal ball: what might the banking and payments landscape look like in the next 5 years?

 

12.35
Think Tank moderator panel

Featuring:

Javier González Dominguez, Digital Innovation and Big Data Director, EVO Banco

Lunch
13.00
Lunch
Session Eight: Accelerating payments
14.15
Harmonising instant payments across the ecosystem

• A pan-European instant payment scheme: preparing banks, acquirers and card issuers
• Overcoming legacy challenges: facing the technical demands of instant payments processing
• Turning to the FinTechs: how can third-parties help aid the implementation of SEPA?
• Global settlement: how can banks achieve cross-border interoperability of the RTP scheme?
• A spotlight on fraud: which new technologies can be deployed to detect fraud in real-time?

Christian Schaefer, Global Head of Payments, Deutsche Bank

 

14.35
Right here, right now: implementing instant payments across Europe

 

14.55
Spotlight on fraud | Fraud prevention and detection in an instant, cross-border payments world

• Real-time fraud detection: how can fraud strategies keep up with instant payment technology?
• Minimising false declines: balancing caution and convenience using Big Data and AI
• The rise of cross-border payments: how are fraud strategies likely to evolve?
• How can countries and industries collaborate to eliminate the risks of cross-border payments?

 

15.25
Closing keynote address | Transparent and trustworthy: a new era of cross-border payments

Simple problems need simple solutions, and for TransferWise, borderless payments mean that money doesn’t technically move across borders. Confused? In this keynote address, Arunan Tharmarajah will reveal how the simple model of ‘collecting’ currencies and transparent, affordable fees has more than 3 million users in 56 countries and counting hooked.

Arunan Tharmarajah, Head of European Banking, TransferWise

Closing remarks
15.50
Chair’s closing remarks and end of MoneyLIVE Spring 2019

MoneyLIVE: Cards & Payments is a part of MoneyLIVE Spring 2019.

Championing innovation in banking and payments