As part of MoneyLIVE Spring 2019 | 11 – 13 March, Madrid

For the Payments hub of MoneyLIVE Spring 2019, we’re bringing together the most dymanic players in the payments landscape for networking, problem solving and more. Get up to speed on everything you need to know in payments, from IoT and tokenisation, to all the new anti-fraud strategies.

Featured speakers

Alfonso Ayuso

Chief Innovation Officer

Banco Sabadell

Christian Schaefer

Global Head of Payments

Deutsche Bank

Nick Kerigan

Managing Director, Future Payments

Barclaycard

Damien Dion

Business Development Director EMEA

Fitbit

Francisco Sierra

Head of European Markets

N26

Javier González

Director of Digital Innovation and Big Data

EVO Banco

Lana Abdullayeva

Director, Open Banking & PSD2

Santander

Sasa Skrgic

Group Retail Strategy – Cards & Payments Projects

Erste Group

Day 1 | Introducing the FinTechs Evening

Introductions from the Chair & FinTech lightning pitches
18.00
Introductions | Asociación Española de Fintech Insurtech

Rodrigo Garcia de la Cruz, Chief Executive Officer, Asociación Española de Fintech Insurtech

 

18.10
FinTech Lightning Pitches

Chair: Andréa Toucinho, France Representative, Asociación Española de Fintech Insurtech

 

Pitch | MyBucks

Fernando Oltra, Head of Investor Relations, MyBucks

 

Pitch | Loqr

Ricardo Costa, Chief Executive Officer, Loqr 

 

Pitch | ComparaJá.pt

José Figueiredo, Chief Executive Officer, ComparaJá.pt

 

Pitch | Cardlay

Jørgen Juul, Founder, CEO and Board Member, Cardlay

 

Pitch | Eversend

Stone Atwine, Chief Operating Officer, Eversend

 

Pitch | Investsuite

Chris Eichhorn, Business Development, Investsuite

 

Pitch | Thewaay

Ivan Kochetov, Chief Executive Officer, Thewaay

Peer-to-peer discussion
19.10

Drinks and canapés served throughout

 

20.00
Chair’s closing remarks and end of Day 1 FinTech evening

Andréa Toucinho, France Representative, Asociación Española de Fintech Insurtech

Day 2

Welcome
09.00
MoneyLIVE welcome address
 
09.05
Chair’s opening remarks

Elina Mattila, Executive Director, Mobey Forum

Session One: Visions of the future
09.10
Keynote Address | Forecasting the future of payments

Alfonso Ayuso, Chief Innovation Officer, Banco Sabadell

 

09.35
Keynote Address | Reinventing the payments experience

Payments are being transformed by the accelerating shift from cash to electronic forms, fuelled by the rapid growth of contactless and the adoption of invisible payments solutions. Customers are prioritising convenience, expecting seamless end-to-end services with payments integrated into the transaction process. In this session, Nick Kerigan, following on from Barclaycard’s grab&go and dine&dash solutions, will talk about where they see opportunities for innovation and what’s coming next on their agenda.

Nick Kerigan, Managing Director, Future Payments, Barclaycard

 

09.55
Spotlight on fraud | Understanding the fraud implications of contextual, invisible payments
  • From social engineering to identity fraud: what risks are likely to emerge?
  • Ensuring systems are fit for purpose: what new technologies can help counter new fraud risks?
  • Adapting verification and authentication strategies: balancing compliance with convenience

Michael Lynch, Chief Strategy Officer, InAuth

 

10.20
Leaders’ forum and digital Q&A | Experiences first, payments second

• Post-PSD2: what will the rise of AISPs and PISPs mean for customer experience in payments?
• Defining contextual and invisible payments
• How can the industry enable open APIs to deliver contextual and invisible payments?
• Finding the right FinTech partner: how can they be integrated into payments experiences?
• Reinforcing defences: what fraud and security risks are likely to emerge in an open ecosystem?
• Exploring the potential of AI in delivering seamless, value-added payments journeys
• Encouraging greater collaboration with retailers: delivering more cohesive experiences
• Big Tech in payments: a load of hot air or serious threat?

Nick Kerigan, Managing Director, Future Payments, Barclaycard

Mark Curran, Director of Payments & Open Banking, Clydesdale Bank

Francisco Sierra, Head of European Markets, N26

Session Two: Preparing for a tech revolution in payments
11.30
Panel discussion | Adapting and surviving in the digital payments market

• AI, IoT, blockchain: which technology has the greatest potential to revolutionise the industry?
• Stepping away from cash: what innovations are emerging in the digital payment space?
• The opportunities and challenges of open APIs: the reshaping of the payments landscape
• Coping with the increased volume of digital payments: ensuring systems are fit for purpose

Sasa Skrgic, Group Retail Strategy – Cards & Payments Projects, Erste Group

Lana Abdullayeva, Director, Open Banking & PSD2, Lloyds Banking Group

Alex Grant, Managing Director, Global Fraud Management, Barclays Bank

Linus Fugl, Senior Vice President, Head of Transaction Banking, Danske Bank

 
11.55
What next for payments innovation? Taking the next steps

Pieter Van Tienen, Business Development Director of EMEA, Emailage

 

12.15
Spotlight on fraud | Artificial intelligence in the fight against fraud

• How can artificial intelligence hasten the end of knowledge-based authentication?
• To what extent will humans continue to be essential in the prevention and detection of fraud?
• Considering data bias: what can be done to ensure fraud analysis is not skewed?
• Is AI the be all and end all? Integrating AI into a holistic anti-fraud strategy

Linus Fugl, First Vice President, Head of Fraud Management, Danske Bank

 

12.35
PSD2 compliance: meeting the technological challenge

• The new PSD2 standards: progress to date
• Preparing for an era of collaboration: synchronising systems across Europe
• The future of authentication: what change and innovation has PSD2 encouraged?
• What can we expect for the next 12 months as PSD2 comes into full force?

Helmut Wacket, Head of the Market Integration Division, European Central Bank

Session Three: Workshops - PSD2, Innovation Culture, API Strategy, IoT, Customer Communications, Security and Risk
14.15
In this session, delegates will have the option of choosing between the following four workshops:
 
·         Trust, ease and Open Banking
·         Building a challenger bank as an incumbent
·         The endless battle for customer loyalty
·         Creating a culture of agility
 
Following introductions, each workshop will run for an hour and will be facilitated by dedicated subject matter experts. Places on each workshop are limited, so make sure you reserve your slot!
 
Workshop One: Trust, ease and Open Banking

Facilitated by Frontier Economics

Antti Lemberg, Head of Financial Services, Frontier Economics

Open Banking could pave the way for innovative, new services to emerge and digital disruptors to enter the market. But will customers really trust digital entrants with their financial data? And will customers really have faith in their current banks to offer user-friendly services to help them find the best deal?

Facilitated by Antti Lemberg, the workshop will reveal the results of new research exploring customers’ implicit associations around trust and ease and debate how banks, Tech Giants, FinTechs and regulators can improve chances of success.

 

Workshop Two: Building a challenger bank as an incumbent

Facilitated by solarisBank

Jörg Diewald, Chief Commercial Officer, solarisBank

Rinse Jacobs, Head of Strategic Partnerships, solarisBank

Banking is at a crossroads: should your organisation continue down the road of digitisation of legacy systems, or should your bank take the leap to launch a new, standalone challenger brand?
 
If you are looking to get your bank fit for the future, solarisBank has the answers for you. In this workshop you will get a comprehensive overview of what options you have for building your own challenger bank or new digital challenger products. Learn from best practice, create your own challenger idea and get feedback from industry peers. This workshop is conducted by true experts in the field, Joerg Diewald and Rinse Jacobs.
 
 
Workshop Three: The battle for customer loyalty

Facilitated by Collinson

Anne Dorst, Loyalty Strategy Director, Collinson

With so much pressure to retain and keep customers happy, banks and financial services can no longer get away with simply providing mediocre experiences to their customers.
 
This interactive workshop will explore ways to better enhance your customers’ experiences, focusing on some guiding principles and bringing them to life through personas.
 
Collinson representatives will also be sharing hypothesis, case studies, analysis and drawing conclusions through a lively debate with delegates.

 

Workshop Four: Creating a culture of agility

Facilitated by Gallup

Katayoun Rezaiamiri, Managing Partner, Gallup

Jeremie Brecheisen, Partner, Gallup

Does your bank have the right mindset, tools and processes to respond quickly to business needs and adapt to the evolving demands of digital banking? According to a 2018 Gallup study, only one in six employees in France, Germany, Spain and the UK considers their companies “agile”, having the ability to respond quickly to customer and business demands. How do you think your bank registers on Gallup’s agility index?

In this high-impact, interactive workshop, Gallup with guide you along the path to a culture of agility by sharing insights and best practices that will improve your bank’s agility exponentially.

Session Four: Mobile payments transformation
16.00
Breaking new ground in mobile payments

• Identifying and overcoming the hurdles to seamless in-app payments
• Bringing mobile payments to retail stores: a new era of collaboration across the industry
• A spotlight on fraud: mobile vulnerabilities from phishing attacks to push payment scams

Joanna Erdman, Director, Strategic Projects, mBank

 

16.20
The world’s top 3 cybercrime and online fraud hotspots

Bringing us on to the subject of malware and cyber-attacks, buguroo finds that banks typically view cybercriminals as a totally unknown, uniform entity. To figure out who might be behind malware and cyber-attacks, buguroo will share how cyber-attackers develop computer viruses, how processes are adopted to implement cyber attack campaigns and the typical targets who are most at risk.

Pablo de la Riva, Founder and CEO, buguroo

Jesús Muñoz, Security Information Manager, CaixaBank

 
16.40
Spotlight on fraud | Maintaining security and fighting crime in a connected world

As the UK’s fastest growing, digital-only retail bank, Monzo faces challenges around security and financial crime every day. In this session, Natasha Vernier will share how Monzo takes advantage of being a digital challenger to its advantage, enabling quick and efficient signups, sharing knowledge as much as possible and using in-house technology to identify and prevent crime

Natasha Vernier, Head of Financial Crime, Monzo

Session Five: A view from Big Tech
17.00
Champagne keynote address
Digital convergence: winning through partnerships

Laura McCracken, Head of Financial Services & Payments Partnerships, Europe, Facebook

Offsite drinks reception
17.30
End of Day 2 and start of drinks reception hosted in Zen Market at the Estadio Santiago Bernabéu

 

Continue scrolling to check out the great content we have lined up for you on Day 3!

 

Join us for a legendary drinks reception at Zen Market, in the world famous Bernabéu Stadium! Relax and have a drink with your peers in the home of Real Madrid.

Zen Market, the largest luxury Asian restaurant in Europe, is a project of the team of Roger Chen, an experienced and successful Asian restaurateur in Madrid, and it is sure to impress everyone.

Your ticket to MoneyLIVE Spring gives you access to this unforgettable event – don’t miss out on your chance to be a part of this epic drinks reception at the Bernabéu Stadium!

Day 3

Welcome
09.30
Chair’s opening remarks

Elina Mattila, Executive Director, Mobey Forum

Session Six: Payments in a connected world
09.35
Goodbye cash and cards: hello wearables

Damien Dion, Business Development Director EMEA, Fitbit

 

09.55
The Internet of Payments: exploring the opportunities of IoT

• Watches, rings and things: assessing the success of wearable devices so far
• Implementing IoT at scale: identifying and overcoming the challenges
• How can new data from IoT enabled devices be used to improve payments experiences?

Perttu Kröger, Director – New Digital Commerce and Payments, OP Financial Group

 

10.15
Case study | Stocard – Building a leading mobile wallet

Stocard is Europe’s leading mobile wallet, used by 35 million users and counting! Why do customers love Stocard? Because it goes beyond the basic payment transaction and offers a truly integrated shopping experience. In this case study, Björn Goß will discuss how an unprejudiced focus on customer needs is the foundation on which to build a product. He will also cover how the digital ecosystem that mobile wallets support is becoming increasingly relevant for consumers and how they will ultimately become the first point of contact for all aspects of their lives.

Björn Goß, Founder and Chief Executive Officer, Stocard

Session Seven: Think Tanks

In this session, delegates will have the option of choosing between two interactive Think Tanks:

• What can the financial services industry do to make open banking a success?
• How can banks avoid being supplanted by Big Tech as the primary suppliers of FS and payments?

Each Think Tank will feature a 15-minute presentation before delegates break into mini-groups to share ideas and create solutions to the most pressing issues facing the banking and payments industries today. Each mini-group Think Tank will be moderated by a series of hand-picked subject matter experts, who will then share findings with the room in a panel discussion.

 

Open APIs Think Tank: What can the financial services industry do to make open banking a success?

In this Think Tank, delegates will have a chance to pool their ideas and knowledge together to explore how open APIs can help the banking industry continue to succeed. Share your knowledge and learn from others’ best practice in this high-intensity, interactive session.

11.20
Open APIs: the key to the industry’s longevity?

Eduardo Fernandez González, Managing Director, CTO Digital Architecture, Santander Global Tech

 

11.35
Think Tank discussions

Break into mini-groups to discuss the following subjects with the help of moderators:
• Defining success: what does this mean in open banking?
• What is hindering banks from making open banking a success?
• Surviving in an increasingly competitive landscape: how open APIs can help financial services institutions retain the top spot
• Looking into the crystal ball: how will open APIs reshape the banking industry in the next 5 years?

 

12.25
Think Tank moderator feeback

Featuring:

Eduardo Fernandez González, Managing Director, Head of Digital Architecture, Santander Global Tech

Alvaro Arias, Business Development Manager, Tink

 

or

 

Big Tech Think Tank: How can banks avoid being supplanted by Big Tech as the primary suppliers of FS and payments?

At MoneyLIVE, we know that you’re keeping an eye on Big Tech and their supposed ambitions in financial services. In this Think Tank, delegates will have a chance to create solutions to counter the threat of players like Amazon and Tencent. Get your creative juices flowing in this high-intensity, interactive session.

 

11.20
A wake-up call: the threat of Big Tech

Javier González Dominguez, Digital Innovation and Big Data Director, EVO Banco

 

11.35
Think Tank discussions

Break into mini-groups to discuss the following subjects with the help of moderators:
• Understanding the current landscape: what developments is Big Tech making payments and banking?
• What do banks and payments providers have to prioritise to ready themselves for competition with Big Tech?
• Putting your money where your mouth is: what new technologies are worthy of investment?
• Looking into the crystal ball: what might the banking and payments landscape look like in the next 5 years?

 

12.25
Think Tank moderator feedback

Featuring:

Javier González Dominguez, Digital Innovation and Big Data Director, EVO Banco

David Conde Sayans, Chief Executive Officer and Co-Founder, COINSCRAP

Session Eight: Accelerating payments
13.45
Harmonising instant payments across the ecosystem

• A pan-European instant payment scheme: preparing banks, acquirers and card issuers
• Overcoming legacy challenges: facing the technical demands of instant payments processing
• Turning to the FinTechs: how can third-parties help aid the implementation of SEPA?
• Global settlement: how can banks achieve cross-border interoperability of the RTP scheme?
• A spotlight on fraud: which new technologies can be deployed to detect fraud in real-time?

Christian Schaefer, Global Head of Payments, Deutsche Bank

 

14.10
Closing keynote address | Transparent and trustworthy: a new era of cross-border payments

Simple problems need simple solutions, and for TransferWise, borderless payments mean that money doesn’t technically move across borders. Confused? In this keynote address, Arunan Tharmarajah will reveal how the simple model of ‘collecting’ currencies and transparent, affordable fees has more than 3 million users in 56 countries and counting hooked.

Arunan Tharmarajah, Head of European Banking, TransferWise

Closing remarks
14.35
Chair’s closing remarks and end of MoneyLIVE Spring 2019

Elina Mattila, Executive Director, Mobey Forum

MoneyLIVE: Cards & Payments is a part of MoneyLIVE Spring 2019.

Championing innovation in banking and payments