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Full steam ahead: meeting rising customer expectations amidst economic uncertainty
With changes in ways of working, the gig economy and other socio-economic factors over the last few years, consumer lifestyle has changed massively. Flexibility is now essential when delivering products and services. We spoke to Kevin Mountford, Co-Founder of Raisin UK on how banks should be keeping pace with rising customer demands while navigating an economically challenging environment.
The currency of the future: where are CBDCs headed?
In the post-COVID world of cashless spending and fast-paced digitalisation, the question arises: what is going to be the bank note of the future? MoneyLIVE spoke to Jens Holeczek, Head of the Digital Payments Unit at the National Association of German Cooperative Banks (BVR) to examine the current state of CBDCs and the potential of a digital Euro.
Top five takeaways: in-conversation with banking and payment leaders
November market research roundup of the top five topics currently dominating strategic agendas, according to contributions from over forty industry insiders. From the cost-of-living crisis to BigTech and ecommerce, how can we expect current trends to impact the market and what is the industry doing in response?