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Videos

Leading with empathy: delivering a compassionate customer experience

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Reports

Stemming the tide of fraud: towards a purpose-led approach

How must fraud and financial crime strategies evolve to maintain the upper hand? MoneyLIVE, in partnership with Featurespace, surveyed over 180 fraud and customer experience experts working in banking and payments across Europe to find out.

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Videos

The future of autonomous self-service in banking

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Technological Transformation

This webinar will bring together senior leaders in banking to shed light on how automation, self-service design and AI can be used to optimise autonomous user experiences in a digital-first era.

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Videos

Grasping the opportunities of open finance and digital platforms – getting your technology strategy right

This webinar explores the strategies organisations must adopt to triumph in the age of open finance, ecosystems and the platform economy. Sign up now!

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On-demand webinars

MoneyLIVE Summit Goes Digital 2021 | On-Demand

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Customer Relationships, Data in banking, Lending, New Business Models in Banking, Open Ecosystems, Payments, Technological Transformation

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Videos

Fighting fraud in the shifting payments ecosystem

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Payments

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Article

CX Excellence for Vulnerable Customers [SUMMARY]

Read this thought-provoking and important discussion about how to deliver an exceptional customer experience for a vulnerable audience. Read now!

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Videos

Optimising AI and machine learning: overcoming the data obstacles | In partnership with Blue Prism

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Artificial Intelligence, Technological Transformation

Join panellists from Allianz, Starling Bank, C. Hoare & Co. and Blue Prism as they shed light on the issues currently undermining data quality, and how automation can itself help to overcome them.

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Reports

The Crypto Maturity Model

The Crypto Maturity Model: How Traditional Finance Can Adopt Cryptocurrency in Stages. Download today!

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