The impact of ecommerce on parcel volume is consistently growing and has the potential even to accelerate now that consumers are becoming accustomed to having packages delivered. Ecommerce is therefore shaping both last mile delivery and the supply chains which support this.
What are the obstacles that delivery operators face in shifting their focus to ecommerce? How can the workforce be supported to make this change? How can postal operators find the necessary resources to cope with this rapid growth? How can the delivery industry determine, and then successfully offer, additional services for consumers in connection with ecommerce? What is the role of data analytics?
Hear from a selection of speakers from our 2018 event on how well prepared they consider the delivery industry to be, and how to engage with the challenges of the journey ahead.