Leaders in Logistics Summit

The annual event uniting logistics and postal operators across the world

21 – 23 March 2022

Tivoli Hotel and Congress Centre, Copenhagen

DOUBLE THE SPEAKERS

DOUBLE THE CONTENT

DOUBLE THE SIZE

We are excited to announce that Leaders in Logistics Summit is heading to Copenhagen in March 2022! We have super-sized for 2022, with 350+ senior executives from national posts and logistics operators, exciting start-ups, retailers and the supply chain uniting at the most anticipated logistics event of the year.

Speakers

Annemarie Gardshol

President and Group Chief Executive Officer, PostNord

Charles Brewer, Leaders in Logistics Conference

Charles Brewer

Group Chief Executive Officer, Malaysia Post

Peter Somers, Emirates Post, Leaders in Logistics Conference

Peter Somers

Chief Executive Officer, Emirates Post

Vincent Phang, SingPost, Leaders in Logistics Conference

Vincent Phang

Group Chief Executive Officer, SingPost

David McRedmond photo, An Post, Leaders in Logistics speaker

David McRedmond

Chief Executive Officer, An Post

Robert Zukowski-Konopka, Poczta Polska, Leaders in Logistics Conference

Robert Zukowski-Konopka

Chief Executive Officer, Poczta Polska

Ivan Culo, Hrvatska pošta - Post & Parcel Conference

Ivan Čulo

Chief Executive Officer, Croatian Post

Holger Winklbauer, International Post Corporation, Leaders in Logistics

Holger Winklbauer

Chief Executive Officer, International Post Corporation

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Every major national post and logistics operator attends this event.

Stages

We have supersized for 2022, introducing four stages to the conference! Take a look at our brand new stages below.

Personalise your agenda so you can make the most of your time out of the office, and tailor your programme to tackle your most urgent objectives.

Parcel & Postal Strategy

Refine your strategy and get up to speed on the latest developments in regulation to take advantage of new opportunities in cross border trade.

Fulfilment / Intralogistics

Revamp your warehouse operations to ensure you can meet the needs of the post-pandemic e-commerce boom, be it fulfilment or processing/sortation.

Digital Transformation

Future proof your entire networks and supply chains with the latest technologies set to make logistics more efficient, agile and interconnected.

Last Mile Innovation

Rethink your last mile strategy. Discover how innovative distribution models and mobility solutions can help you navigate the challenges presented by next-generation consumers and increasing sustainability targets, while keeping costs low.

Agenda

With a finger on the pulse of the seismic changes reshaping the industry, our agenda is more relevant than ever. From cross border to regulation, e-commerce fulfilment to parcel processing, digital transformation to consumer trends, and sustainability to the workforce… This is the event that will help you revolutionise your delivery offerings.

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Pre-event
Monday, 21 March 2022 21 Mar

Day 1
Tuesday, 22 March 2022 22 Mar

Day 2
Wednesday, 23 March 2022 23 Mar

Pre-event drinks reception and start-up pitches

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17.00

Start-up session welcome

Each start-up will pitch for a total of 5 minutes followed by another 5 minutes of questioning from our select panel of logistics experts.


Bernard Bukovc, Postal Innovation Platform, Leaders in Logistics
Bernhard Bukovc

Chairman
Postal Innovation Platform

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17.05

Pitch 1 | Nundi


Speaker placeholder | Leaders in Logistics Summit
Olivier Mercuriot

Chief Executive Officer
Nundi

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17.15

Pitch 2 | R-Create


Linda Vasilescu

Founder
R-Create

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17.25

Pitch 3 | StampsDAQ


Andrii Shapovalov
Andrii Shapovalov

Chief Executive Officer
StampsDAQ

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18.05

Panel discussion

The panel of experts will openly evaluate the potential of these start-ups to truly disrupt their industries, highlight the challenges they may face and the opportunities ahead of them.
Panelist to be invited


Thomas Roggendorf

Chief Executive Officer and Postmaster General
Cpost International

Thierry Golliard, Swiss Post, Leaders in Logistics Event
Thierry Golliard

Director of Open Innovation and Venturing
Swiss Post

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Drinks reception

Session 1: The future of the parcel and postal industry

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Chair’s opening remarks

Thomas Baldry, Deutsche Post, Leaders in Logistics Speaker
Thomas Baldry

Senior Vice President, International Mail & International Relations
DHL

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Keynote address

A journey of resilience and agility: lessons from the pandemic


Annemarie Gardshol

President and Group Chief Executive Officer
PostNord

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Keynote address

Delivering excellence in today’s complex environment


Vincent Phang, SingPost, Leaders in Logistics Conference
Vincent Phang

Group Chief Executive Officer
SingPost

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Leaders’ forum

Global, digital and sustainable: preparing for the next paradigm in logistics

  • Envisioning a post-pandemic future for logistics: what new opportunities has it uncovered?
  • Keeping pace with change: determining the needs of today and tomorrow’s shippers
  • A customer-first commitment: providing high levels of service to customers and retailers alike
  • Labor shortages, limited freight availability and record parcel volumes: overcoming the capacity glut
  • Resilient and future-proof infrastructure: incorporating digital solutions in the strategy playbook
  • Growth comes at a cost: how can operational technology help improve margins?
  • The global opportunity: how are changes in customs and regulation facilitating cross-border trade?
  • Plans for a sustainable future: are we on track for a greener industry?
    A spotlight on collaboration: how can joint efforts take the sector further as a whole?

Charles Brewer, Leaders in Logistics Conference
Charles Brewer

Group Chief Executive Officer
Malaysia Post

Daniel Carrera

President, Europe
UPS

Brody Buhler Accenture
Brody Buhler

Chief Executive Officer
Escher Group

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Refreshments

Session 2

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STREAM
Parcel and postal strategy: the international landscape 1
Fulfilment/Intralogistics: Fulfillment in an e-commerce driven world 2
Digital transformation: Technology strategy 3
Last mile innovation: The customer perspective 4

Parcel and postal strategy: the international landscape

Keynote address 

Tapping into the global opportunity: strategies for success 


Misko Kancko, Canada Post - Post & Parcel Conference
Misko Kancko

Director of Global Strategy
Canada Post

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Keynote address 

Assessing today’s international postal landscape 


Holger Winklbauer, International Post Corporation, Leaders in Logistics
Holger Winklbauer

Chief Executive Officer
International Post Corporation

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Panel discussion 

Overcoming the challenges of cross-border trade 

  • Analyzing the current state of international supply chains 
  • Opportunity comes at a cost: why is cross border trade so complex? 
  • Simplifying customs duties and VAT processes: what are the best practices? 
  • Advancing e-commerce: how can operators support the international growth of retailers? 
  • Cross border returns: how can this process be simplified for customers? 
  • Collaboration: the key to effective international expansion 

Georgy Alikoshvili

Deputy Chief Executive Officer, International Business
Russian Post

Cyril McGrane

International Trade Director
An Post

Speaker placeholder | Leaders in Logistics Summit
Washington Alves

Head of International Busines
Correios

Julia Pavlenko

Head of International Business
Joint Stock Company UKRPOSHTA

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Fulfilment/Intralogistics: Fulfillment in an e-commerce driven world

Keynote address 

Navigating the boom in e-commerce 


Peter Somers, Emirates Post, Leaders in Logistics Conference
Peter Somers

Chief Executive Officer
Emirates Post

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From picking to loading: unlocking the potential of automation 

  • Identifying fulfilment pain points: which processes require attention? 
  • Human vs machine: has robotics matured enough to replace all manual labor? 
  • Cracking the picking, loading and unloading automation challenge 

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Panel discussion 

Warehousing and fulfilment strategy: keeping pace with e-commerce demands  

  • Scalable, reliable and flexible: what steps can warehouse operators take to achieve these qualities? 
  • Overcoming the challenges of warehouse automation: what is holding implementation back? 
  • To what extent can advanced digital technologies improve efficiency and visibility? 
  • A spotlight on the warehouse worker: how can technology further support them in their roles? 
  • A heated market: how has the e-commerce boom impacted the warehouse real estate landscape? 
  • Reducing, reusing and recycling: bringing sustainable practices into the warehouse 

Juan Manuel Santiago, Mercedes-Benz | Leaders in Logistics
Juan Manuel Santiago

Chief Executive Officer
Mercedes-Benz Parts Logistics UK

John Munnelly Photo
John Munnelly

Head of Distribution Operations
John Lewis Partnership

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Digital transformation: Technology strategy

Keynote address 

Leading delivery into the era of Industry 4.0  

 


Markus Voss

Global Chief Information and Operations Officer
DHL Supply Chain

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Adopting a culture of open innovation, collaboration and investment  

  • Thinking outside of the box: exploring new growth avenues 
  • Investing in the future: assessing the importance of venture arms in logistics 
  • How are start-ups disrupting different parts of the supply chain? 
  • Developing open ecosystems and collaborative efforts: what are the benefits? 

Thierry Golliard, Swiss Post, Leaders in Logistics Event
Thierry Golliard

Director of Open Innovation and Venturing
Swiss Post

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Panel discussion  

The strategic view: evaluating the potential of new technologies 

  • How has the pandemic accelerated the need for digital supply chain solutions?
  • From operational urgency to long term innovation: what is the right approach?
  • Defining supply chain digitalization: which are the critical areas to be transformed?
  • Data analytics, IoT, robotics… which are the emerging technologies changing the game?
  • Measuring return on investment: how can this be done effectively with new technologies?
  • Optimizing for cost and carbon: keeping sustainability in mind

Helen Scurfield

Innovation and Development Director
Asendia

Andreas Thöni, Swiss Post, Leaders in Logistics Event
Andreas Thöni

EVP Group Strategy, Digital and Innovation
Österreichische Post

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Last mile innovation: The customer perspective

Keynote address 

Within the mind of the customer: exploring today and tomorrow’s delivery trends 


David Bu Photo
David Bu

General Manager - Europe
Cainiao Networks

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The face of the company: empowering drivers to deliver better 

  • Exploring the role of drivers as brand representatives and customer experience ambassadors 
  • From hand-held technology to vehicle improvements: how can driver capabilities be further enhanced? 
  • Less miles, less stops, less costs: unlocking the power of route optimization 
  • A view to the future: what will tomorrow’s empowered driver look like? 

Natalie Frow, DHL Supply Chain, Leaders in Logistics Speaker
Natalie Frow

Vice President Operations – Home Delivery
DHL Supply Chain

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Panel discussion 

Designing the ultimate flexible delivery experience 

  • Rethinking convenience: how can carriers offer delivery methods that fit new consumer behaviours? 
  • In what ways can networks adapt to the customer lifestyle while keeping operational costs affordable? 
  • From chatbots to delivery apps: how can new technologies improve and automate customer service? 
  • Parcel tracking and real-time visibility: how can this be taken further? 
  • Navigating the returns challenge: keeping it simple for the customer and cost efficient for the carrier  
  • How can customer data be better used to provide more personalized delivery offerings? 

Thomas Roggendorf

Chief Executive Officer and Postmaster General
Cpost International

Alberto Pimenta, CTT Correios de Portugal, Leaders in Logistics Conference
Dr Alberto Pimenta

Director of E-Commerce
CTT – Correios de Portugal

Peter Hesslin PostNord Photo
Peter Hesslin

Head of eCommerce, Sweden
PostNord

Markus Wimmer Photo
Markus Wimmer

Head of Customer Solutions, Self-service
Österreichische Post

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Lunch

Session 3

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STREAM
Parcel & postal strategy: The regulatory perspective 1
Fulfilment/Intralogistics: Parcel and mail processing 2
Digital transformation: Network operations 3
Last mile innovation: Distribution strategy 4

Parcel & postal strategy: The regulatory perspective

Keynote address 

Breaking down international parcel and postal complexity 


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The case of Brexit: a post-covid analysis

  • Seeing through the pandemic haze: what is the current Brexit situation?
  • Reflecting one year on: how have international supply chains performed post-Brexit?
  • Which are the final pieces of the puzzle to be solved and could they affect carriers and shippers?
  • Setting a view to the future: what lies ahead for Brexit?

Jan Van Roey, bpost, Leaders in Logistics Conference
Jan Van Roey

Vice President, Operations and Client Services
bpost

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Panel discussion 

The elephant in the EU room: understanding the impact of the new EU VAT changes 

  • What exactly has changed and why was it necessary? 
  • Exploring the IOSS: should retailers register? 
  • What are the implications of these changes for carriers and postal operators? 
  • Understanding the customs requirements associated? 
  • Exploring the role of technology to help streamline the processes 
  • Determining whether the change was successful policy 

Mark van der Horst

Director EU Affairs
UPS

Jean-Paul Forceville, La Poste Group, Leaders in Logistics Speaker
Jean-Paul Forceville

Director of European & International Relations
La Poste

Simona Tarabasanu, Posta Romana, Leaders in Logistics Speaker
Simona Tarabasanu

Head of International Mail Department
Poşta Română

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Fulfilment/Intralogistics: Parcel and mail processing

Keynote address 

Designing postal networks for the future – strategies to build capacities in an e-commerce driven world 


Dr Nicole Schnittfeld

Member of the Board of Operations
Swiss Post

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Understanding the full potential of robotics to improve efficiency 

  •  How are robotic automation solutions revolutionizing item processing? 
  • Extending robotic capabilities with AI and 3D vision technology 
  • Dealing with edge cases: to what extent are automated solutions intelligent enough to handle leaks and damaged containers? 
  • How can robotics and automation reduce costs and boost productivity? 

Alex Harvey

Chief of Advanced Technology
Ocado

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Panel discussion 
Flexible, modular and intelligent: betting on the right technology strategy 
  • How have processing centers fared with the increased volumes witnessed over the past two years? 
  • From unloading to conveying and sorting: which elements of parcel processing require more attention? 
  • Invigorating logistics processing with digital solutions: what are the benefits? 
  • The digital twin approach: unlocking the benefits of process virtualization 
  • Determining the right strategy to adopt when considering investment 
  • Exploring the role of human labor in a technology-driven operation 

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Digital transformation: Network operations

Keynote address 

Unlocking the potential of data analytics in today’s supply chains 


Egil Møller Nielsen, PostNord | Leaders in Logistics
Egil Møller Nielsen

Chief of Group Technology
PostNord

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Route optimization: how can it be taken to the next level? 

  • Is route optimization up to scratch with today’s delivery requirements? 
  • Understanding the economics of route optimization and its costs benefits 
  • How can advanced technologies such as data analytics, 5G and AI advance route optimization? 
  • A driver enhancer: exploring the impact of route optimization on driver routine 

Roy Hughes

EVP Network Operations & Aviation, Europe
DHL Express

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Panel discussion  

The quest for greater operational agility 

  • What operational vulnerabilities has the pandemic uncovered across entire postal and carrier networks?
  • Can the systems now in place adequately keep pace with e-commerce volumes?
  • How to prioritize the next best actions to stay ahead?
  • Enabling business growth while maintaining high levels of service
  • What are the technologies that can solve today’s operational challenges across the supply chain?
  • What is the right approach to achieve a flexible workforce structure?

Kaveh Dolati, Iran Post, Leaders in Logistics Conference
Kaveh Dolati

Director General of Geographical and Spatial Information
Iran Post

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Last mile innovation: Distribution strategy

Keynote address 

The next wave of out-of-home delivery 


David Saenz
David Saenz

Director of E-Commerce & Out of Home Delivery
Hermes

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Case study

Making same-day delivery a reality 

Proven successful in the world of grocery, and perishable goods delivery, on-demand delivery networks show no signs of slowing down. Tantalized by a booming e-commerce environment, bringing on-demand service to parcel delivery seems a natural next step for these networks. Discover how Stuart has successfully leveraged its flexible micro-mobile network to enable a profitable on-demand delivery service and how this trend is set to continue. 


Damien Bon, Stuart | Leaders in Logistics
Damien Bon

Chief Executive Officer
Stuart

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Panel discussion 

Sustainable and efficient: last mile distribution is evolving 

  • From PUDOs to locker networks: how are these set to benefit customers and carriers alike? 
  • The urban opportunity: how are micro-hubs set to transform last mile distribution in cities? 
  • Leveraging smart routing technology to reduce costs and optimise delivery 
  • Drones and autonomous vehicles: how close are robotics to becoming reality in the last mile? 
  • A new electric fleet emerges: unlocking the potential of e-cargo bikes and electric vans 
  • Exploring the collaboration among carriers and local authorities to improve service for all 

Fredrik Lindqvist, Norway Post, Leaders in Logistics Conference
Fredrik Lindqvist

Senior Vice President, S&OP and Business IT
Posten Norge

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Refreshments

Session 4: The next workforce generation

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Panel discussion 

Motivated and committed: creating the right conditions for today and tomorrow’s workforce 

  • Creating a desirable workforce environment: what’s the secret sauce? 
  • To what extent can happy and motivated workers lead to improved productivity and customer experience? 
  • How can employers ensure their workers are being treated fairly and safely? 
  • What actions can operators take to support staff in their day-to-day tasks? 
  • Brand loyalty more important now than ever before: establishing the right corporate value and culture 

Robert Zukowski-Konopka, Poczta Polska, Leaders in Logistics Conference
Robert Zukowski-Konopka

Chief Executive Officer
Poczta Polska

Ivan Culo, Hrvatska pošta - Post & Parcel Conference
Ivan Čulo

Chief Executive Officer
Croatian Post

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Breakfast roundtables

Session 5: The future of logistics is sustainable

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Chair’s opening remarks


Alan Barrie, TFL, Leaders in Logistics Conference
Alan Barrie

Managing Director
Delivering London

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09:35

Keynote address

People, planet and community: creating a better future for all


Raji Hattar, Aramex, Leaders in Logistics Conference
Raji Hattar

Chief Sustainability Officer
Aramex

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Keynote address

Today, not tomorrow: placing sustainability at the core of business


David McRedmond photo, An Post, Leaders in Logistics speaker
David McRedmond

Chief Executive Officer
An Post

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10:35

Panel discussion

Adopting the right transition strategy towards sustainability

  • Understanding the sense of urgency, aligning with carbon neutrality goals
  • Setting a plan: what should a smooth transition towards sustainable operations look like?
  • Making a positive impact on customers and the environment: why is the transition to sustainable
    operations so critical?
  • Measuring the impact of sustainability efforts: what are the best methods available?
  • From fleet electrification to supply chain visibility and intelligent packaging: which are the technologies enabling the transition?
  • Taking a long-term approach: to what extent can sustainability efforts lead to operational optimization
    and cost reduction?
  • Reducing, reusing and recycling: taking the first steps towards sustainability
  • Embracing a collaborative approach to sustainability: what actions can be taken as an industry?

Elena Fernandez-Rodríguez, Correos, Leaders in Logistics Events
Elena Fernandez-Rodríguez

Deputy Director International Affairs & Sustainability
Correos

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Session 6

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STREAM
Digital transformation: Revitalizing the e-commerce supply chain 1
Last mile innovation: The future of last mile transportation 2

Digital transformation: Revitalizing the e-commerce supply chain

Navigating supply chain challenges: an ecommerce aggregator’s perspective


Kieran Donovan, White Company, Leaders in Logistics Speaker
Kieran Donovan

Supply Chain Director
Heroes

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The multi-carrier strategy: developing a resilient supply chain 

  • To what extent has covid-led supply chain disruptions ushered a search for alternative delivery networks?
  • What are the benefits of creating an omnichannel delivery network?
  • What exactly are these logistics aggregators all about and how should they be used efficiently?

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Panel discussion  

Transparent, real-time and connected: developing a holistic approach to supply chain digitization 

  • Identifying pain points: are today’s supply chains sufficiently digitally enabled? 
  • From first mile to last mile: where does supply chain visibility go dark? 
  • Providing real-time insights into the fulfilment process: are customers getting the full picture? 
  • ERP, IMS, WMS: designing a business-wide accurate and interconnected supply chain 
  • Simplifying customs and VAT: exploring the benefits of a digitally-enabled supply chain in cross-border trade 
  • What benefits can standardized integrations and connectivity provide to all involved supply chain stakeholders? 

Jan Van Roey, bpost, Leaders in Logistics Conference
Jan Van Roey

Vice President, Operations and Client Services
bpost

Kieran Donovan, White Company, Leaders in Logistics Speaker
Kieran Donovan

Supply Chain Director
Heroes

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Last mile innovation: The future of last mile transportation

Case study

Making autonomous delivery a reality 


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Case study

Trialling UAV delivery 


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Panel discussion 

The future is now: a new wave of electric and automated delivery approaches 

  • Making sense of next generation delivery models and technologies 
  • Is there are case for automated delivery vehicles to become commercially viable today? 
  • Are drones still a futuristic concept or merely a situational one? 
  • Commercial, technical or regulatory: what are the challenges for new last mile technologies to be implemented today? 
  • Cutting emissions and costs: how are electric vehicles changing the game? 
  • Fostering a culture of innovation in the last mile 

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Lunch

Session 7: Predicting the future of mail

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Keynote address 

A deep dive into letter trends


Tuija Åkerman

Vice President, Consumer Services, International Affairs & BG Marketing
Posti

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Finding a place for mail in today’s digital world

  • Redefining the role of mail in modern society
  • The digitalization of mail: is the demand there?
  • Cutting through the digital clutter: understanding the value of physical messaging
  • A valuable advertising tool: developing strategies that complement digital
  • Personalized mail: what are the opportunities to create targeted mail campaigns?
  • Making print attractive: working with advertisers to show the benefit of direct mail

Speaker placeholder | Leaders in Logistics Summit
Then Samvisoth

Director General
Cambodia Post

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Panel discussion 

The operational implications of decreasing letter volume

  • Is the future of letter networks a hybrid one?
  • Expanding the letter network to accommodate for parcels or vice versa?
  • Revitalizing the letter delivery model: can small parcels be integrated into delivery services?
  • Adapting postal services for bulkier items: how can traditional systems be utilized for parcels?
  • A single system for two deliveries: how can systems be combined for a more efficient service?
  • An integrated service: how to ensure letter deliveries aren’t lost in transportation?

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Session 8: A view to the future

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Keynote address 

Delivering for the future: preparing today for the challenges of tomorrow


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Tickets

Tickets include:

2 day conference pass, lunch & refreshments and 2 drinks receptions

Group Discount

15% off

 

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What our audience says

PostNL Logo

“An influential conference on subjects that are critically important to the profitability of the industry.”

Member of the Executive Committee, PostNL

PostNord logo

“An excellent event where the European postal industry converges to discuss key issues and possibilities for future products and services where e-commerce is a substantial driver.”

Chief Information Officer, PostNord

Canada Post

“An excellent event with relevant and informative content, great speakers and an orientation on the future of the industry.”

Chief Operating Officer, Canada Post

Deutsche Post Logo

“An excellent event where the European postal industry converges to discuss key issues and draw the blueprints for the evolution of the industry.”

Senior Vice President, Corporate Strategy, Deutsche Post

Who attends?

Who attends Leaders in Logistics event
Who attends Leaders in Logistics event
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2022 Sponsors

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Sponsor testimonial

Accenture Company Logo

“We always are able to get our content out into the market. We’re also very well positioned then to have the conversations that we need to have with clients about how we can help them.”

Global Managing Director, Post & Parcel Industry, Accenture

Venue Details

Tivoli Hotel and Congress Centre

Tivoli Hotel and Congress Centre

Arni Magnussons Gade 2, 1577 København, Denmark

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