Innovation in post and parcel delivery

5 – 6 November 2019

Raffles Convention Centre, Singapore

COUNTRIES

25+

ATTENDEES

200+

COMPANIES

80+

SPEAKERS

30+

Speaker announcement

Leaders in Logistics is delighted to announce that Vincent Phang, SingPost’s new Chief Executive Officer for Postal Services and Singapore Business will be delivering an exclusive keynote address at Post & Parcel APAC 2019! Join us to discover how postal operators can remain relevant in a competitive industry and discover SingPost’s insights into the future of post and parcel in the region.

Leaders in Logistics: Post & Parcel APAC 2019 will bring together global leaders from across post and logistics. Uniting integrators, commercial and postal operators, it will discuss the key challenges facing the industry, offering key insights into the solutions which will overcome new challenges.

Don’t miss your opportunity to join 200+ delegates to discover the answers to your burning questions and to ensure your business continues to deliver.

Concrete Lessons

With case study presentations from Royale International Group, UPS, Fetchr and GoGoVan covering last mile deliveries, technology and sustainability, this conference will offer proven examples of how you can overcome challenges in logistics.

APAC Focus

Gathering together national posts, as well as exciting regional operators, start-ups and last mile providers, this is the conference where you can discover the realities of the industry in the region and discover the unique challenges and opportunities in operations. With insights from Singapore, China, India, Cambodia, the Philippines and more, you will unearth the secrets to successful operations and discover the factors that drive growth in very different national environments.

Global Partnerships

Join DHL, Cambodia Post and China Post to learn how to build partnerships throughout the APAC region (and beyond) and discover how technologies can boost your international network to create smooth cross-border deliveries.

Adapting for 2030

What factors will impact global deliveries? What tools do you need to adapt for the future? SingPost, Canada Post, FedEx, Austria Post and YTO Express will share how they are innovating in operations and adapting for the skyrocketing growth of e-commerce. Gain the necessary insights to ensure your business is prepared for the challenges of the future.

E-Commerce Horizons

Understand the e-commerce trends that are driving parcel delivery, uncover how India Post is making deliveries to people in the remotest of communities, and learn the trends and opportunities in e-commerce.

Networking Opportunities

Meet with industry leaders from postal and logistics operators, start-ups, etailers and solution providers from across the globe, to discuss new opportunities and gain exposure to the issues and solutions impacting logistics today.

Speakers

Vincent Phang, SingPost, Leaders in Logistics Conference

Vincent Phang

Chief Executive Officer for Postal Services and Singapore Business, SingPost

Kawal Preet, FedEx, Leaders in Logistics Conference

Kawal Preet

Senior Vice President - North and South Pacific Operations, FedEx

Misko Kancko, Canada Post - Post & Parcel Conference

Misko Kancko

Global Strategy & Partnerships, Canada Post

Nitin Tatiwala, DHL International, Leaders in Logistics Conference

Nitin Tatiwala

Managing Director - Singapore, DHL eCommerce

Jacky Tang Photo

Jacky Tang

Director: Cross-Border E-commerce Logistics, China Post

Leo Huang, YTO Express, Leaders in Logistics Conference

Leo Huang

Management Director, YTO Express Co Ltd

Peter Koller, Österreichische Post - Post & Parcel Conference

Peter Koller

Head of International Mail & Affairs, Österreichische Post

Shri Vasumitra, India Post, Leaders in Logistics Conference

Shri Vasumitra

Member of the Postal Services Board, India Post

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Agenda

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Day 1 Tuesday, 5 November 2019

Day 2 Wednesday, 6 November 2019

Session 1

Creating opportunities - adapting to the challenges of 2020 and beyond

Keynote address 

Staying relevant: the future of post and parcel in the Asia-Pacific region

  • A local business goes global: managing national and international post opportunities
  • Meeting the demands of a shift to e-commerce parcels: understanding the transition
  • A service to trust: working within communities to build confidence in deliveries
  • Excellent customer service: creating new delivery standards for the modern customer

Vincent Phang, SingPost, Leaders in Logistics Conference
Vincent Phang

Chief Executive Officer for Postal Services and Singapore Business , SingPost

Keynote address

An industry in flux: taking advantage of e-commerce success

  • Managing capacity: how can commercial operators continue to drive growth?
  • A technological transformation: revolutionising the global business
  • Building brand: connecting with customers in all corners of the world
  • Global partnerships: creating smooth operations

Kawal Preet, FedEx, Leaders in Logistics Conference
Kawal Preet

Senior Vice President - North and South Pacific Operations , FedEx

Keynote address

Cross-border success: delivering to large consumer markets

  • Understanding inbound and outbound cross-border networks
  • What are the e-commerce trends in Western consumer markets?
  • Quality service: how can cross-border deliveries continue to exceed expectations?
  • Geopolitical factors: navigating changing trade and customs laws

Misko Kancko, Canada Post - Post & Parcel Conference
Misko Kancko

Global Strategy & Partnerships , Canada Post

Developing strategies for a connected logistics world


Leaders’ discussion 

Opportunities for Asia-Pacific in the global logistics chain

  • Adapting to new realities: the growth of parcels over post
  • The postal network advantage: connecting with all customers
  • Regional and global: creating strategies for the peculiarities of national deliveries
  • A regulated world: developing solutions to promote cross-border trade
  • Abolition of the de minimis in Europe: an end to the e-commerce boom?
  • Customs, supply chain and platforms: where can we find solutions?

Peter Koller, Österreichische Post - Post & Parcel Conference
Peter Koller

Head of International Mail & Affairs , Österreichische Post

Leo Huang, YTO Express, Leaders in Logistics Conference
Leo Huang

Management Director , YTO Express Co Ltd

Session 2

New silk roads - cross-border potential in a globalised world

One Belt One Road: building connections across land, air and sea

  • Creating new networks to reach global markets
  • A connected world: prospects for ports and logistics developments
  • The Turkey example: utilising ports to create regional logistics hubs
  • From global to local: the advent of regional warehousing and fulfilment centres
  • Providing express delivery to global markets: building opportunities for flexible services

Jacky Tang Photo
Jacky Tang

Director: Cross-Border E-commerce Logistics , China Post

Engaging in cross-border opportunities: solutions for 2020


Fireside chat 

South East Asia: breaking through regional borders

  • Taking domestic e-commerce international: growing cross-border delivery
  • Inbound and outbound: recognising both sides of cross-border potential
  • Understanding regulation: creating a cross border strategy for an efficient delivery process
  • South East Asia: the next hub for global e-commerce?

Phourith Uch, Cambodia Post, Leaders in Logistics Conference
Phourith Uch

Assistant to the Director General , Cambodia Post

Session 3

A connected future - building a chain of global partnerships

In conversation 

Understanding the changing shape of logistics

  • Opportunities for partnerships: building relations across new markets
  • Challenging the incumbents: understanding the proliferation of small companies
  • Combining legacy and innovation: opportunity to successfully combine two distinct cultures
  • Competition vs cooperation? Unearthing the best opportunities for growth

Nitin Tatiwala, DHL International, Leaders in Logistics Conference
Nitin Tatiwala

Managing Director - Singapore , DHL eCommerce

Erik Cheong, Park N Parcel, Leaders in Logistics Conference
Erik Cheong

Co-founder , Park N Parcel

Upgrading networks: growth of new technological avenues


Building effective connections: the growth of APIs across logistics

  • Creating a universal connection across platforms
  • Improving visibility: identifying disruptions in the delivery journey
  • Competing with global giants: accessing networks of carriers
  • How to prepare for the future? Building connections that adapt with technological change

Nitin Tatiwala, DHL International, Leaders in Logistics Conference
Nitin Tatiwala

Managing Director - Singapore , DHL eCommerce

Case study | CouriersPlease

Australia’s leading franchised small parcel courier, CouriersPlease, is transforming its network via a series of national and international partnerships. They will demonstrate how new partnerships can be built which leverage the strength of the competition to provide more services and create a collaborative approach for customers across the delivery sphere.

Senior representative, CouriersPlease


Session 4

Exploring e-commerce - the future of deliveries

Offering last mile solutions to the hard-to-reach

Our case studies will demonstrate how new delivery methods are connecting remote communities, creating huge potentials for new e-commerce markets.


Case study | India Post

With over 150,000 post offices, India Post has the most widely distributed postal network in the world. Shri Vasumitra will demonstrate how India Post effectvely utilises this network to provide deliveries to remote communites nationwide.


Shri Vasumitra, India Post, Leaders in Logistics Conference
Shri Vasumitra

Member of the Postal Services Board , India Post

Case study | LBC Express

E-commerce in the Philippines is growing faster than logistics capabilities. Miguel Camahort will discuss how the growth of mobile has introduced millions to e-commerce, and how LBC Express are adapting for this growth and maintaining their deliveries across the 7,000 islands.


Miguel Camahort, LBC Express, Leaders in Logistics Conference
Miguel Camahort

President , LBC Express

E-commerce masterclass: maintaining growth margins


Strategic discussion 

The next e-commerce revolution: trust and trends

  • Understanding the consumer: where is the market driving e-commerce?
  • Keeping up demands: what do consumers want from a delivery?
  • The connected customer: building proactive consumer relationships
  • Creating trust? Building the vital relationship between consumers, platforms and posts
  • Facilitating payments: opportunities to drive cross-border sales
  • Cash on delivery: an alternative solution for the unbanked

Lionel-Berthe-Asendia
Lionel Berthe

Head of Asia-Pacific , Asendia

Shri Vasumitra, India Post, Leaders in Logistics Conference
Shri Vasumitra

Member of the Postal Services Board , India Post

Keynote address 

Self-fulfilment: pioneers of alternative delivery methods

  • When e-commerce meets logistics: understanding the drive for a self-fulfiled solution
  • Self-fulfilment or partnerships: identifying the best solutions for different delivery options
  • Competitive markets: providing targeted services according to complex market structures
  • Where next? What are the key markets targeted for growth?

speaker-placeholder
Gary Ip

Senior Logistics Expert , Alibaba

Chair's closing remarks

Session 5

Harnessing technologies to redraw the logistics map

Investing in the deliveries of the future

  • First mile? Middle mile? Last mile? Identifying opportunities for innovation
  • The advent of AI: a new dawn for logistics?
  • An automated takeover? How robots will shape future delivery models
  • Smart cities: new potentials for collaboration and alternative delivery routes

An automated future: cost-saving opportunities for growth


We will now hear from companies that have integrated a technological solution into their delivery process.


Case study | Royale International

Lockers are becoming the cornerstone of deliveries through offering safe and convenient drop off and pick-up points. Travers Linton will demonstrate how Royale International’s ‘one stop’ API has created an integrated service, that works seamlessly for online retailers across Hong Kong,  Taiwan and Singapore.


Travers Linton, Royale International, Leaders in Logistics Conference
Travers Linton

Southeast Asia General Manager , Royale International Group

Case study | Fetchr

Fetchr is utilising new technologies to revolutionise the last mile in the UAE. Idriss Al Rifai will explain how Fetchr is providing a service for those without a physical address and building strong customer relationships through a tech platform customers can engage with.


Idriss Al Rifai, Fetchr, Leaders in Logistics Conference
Idriss Al Rifai

Founder and Chief Executive Officer , Fetchr

Case study 

The Amazon effect is encouraging logistics providers to review their middle mile and offer new solutions to improve the delivery process. The speaker will demonstrate how mobile smartphone applications can provide an integrated service for truck drivers, connecting them with shippers and carrier portals.


Session 6

Disrupting the last mile - solutions for all customers

Case study | Ninja Van

Ninja Van is South East Asia’s fastest growing last mile delivery service. Zhern will demonstrate how Ninja Van has leveraged technologies to understand the life-cycle of a parcel and utilised on-the-ground staff to create a last mile service that not only delivers, but offers the ultimate flexibility according to fast-changing local conditions.


Zhern Yung Lai

Head of Cross-Border , Ninja Van

Last mile outlook: building efficiency to optimise deliveries

  • Route optimisation: the beating heart of a successful last mile
  • Engaging with new technologies: what is the potential for data and AI?
  • Ensuring hand-held devices offer the ultimate driver-support
  • Value-added services: how can last mile activities be monetised?

In conversation 

The take-out generation: food solutions for busy consumers

  • In demand: creating a service for the hundreds of millions of online food delivery users
  • How to create a service tailored to the local market
  • Platform-to-consumer vs restaurant-to-consumer: understanding the opportunities in South East Asia
  • Beyond food: lessons for last mile delivery

Jakob Angele, Foodpanda, Leaders in Logistics Conference
Jakob Angele

APAC Chief Executive Officer , Foodpanda

Putting the last mile first: creating a flexible service

Senior representative, Escher Group


Strategic discussion 

Building customer loyalty: opportunities in the last mile

  • Making the most of national postal networks in the last mile
  • Building and maintaining a strong brand presence to create customer loyalty
  • Innovative solutions: what are the most exciting offerings in the last mile?
  • Keeping up with the customer: creating flexibility without disrupting efficiency
  • How can customer data be effectively utilised to provide effective solutions?
  • What is the impact of varied and flexible delivery models on profit margins?

Widodo Agusnur Photo
Agusnur Widodo

Chief Operating Officer & General Manager - Express , JNE

Gaetano Seminario, Lalamove, Leaders in Logistics Conference
Gaetano Seminario

Regional Director , Lalamove

Zhern Yung Lai

Head of Cross-Border , Ninja Van

Session 7

Future-proofing delivery - unearthing sustainable cost-reductions

Case study | GoGoVan

GoGoVan connects users with a network of thousands of drivers for same day on-demand delivery services. Their smart platform has a ‘smart matching’ service which connects customers with drivers who have vehicles suited to their needs – from bikes to trucks, which reduces pollution and prevents space wastage.


Eugene Lee, Gogovan, Leaders in Logistics Conference
Eugene Lee

Chief Operating Officer , GoGoVan

Case study | UPS

At the heart of everything Preseli Merchandising does is a commitment to sustainability. But as their business grew and orders increased, the team was spending more time processing paperwork than on customer service or meeting environmental goals. UPS was able to help by configuring a solution that vastly reduced the time and effort spent managing orders, allowing Preseli to focus more on what really matters to them. This included joining UPS’s Carbon Neutral Program, which offers customers the ability to balance the carbon dioxide emissions generated by transport shipments through carbon offsetting.


Ingrid Sidiadinoto, UPS, Leaders in Logistics Conference
Ingrid Sidiadinoto

Customer Solutions Group Managing Director , UPS

Recognising opportunities for a sustainable transformation


Panel discussion 

Sustainable processes: a vital part of delivery future

  • A sustainable supply chain: what opportunities are there for sustainable process?
  • Packaging, warehousing, transport: identifying the areas primed for a sustainable revolution
  • How can we make sustainability relevant for all markets?
  • Technological drivers: new opportunities for sustainable projects
  • The cost-benefit analysis? Reducing costs with sustainable practices

Senior representative, UPS


Eugene Lee, Gogovan, Leaders in Logistics Conference
Eugene Lee

Chief Operating Officer , GoGoVan

Ingrid Sidiadinoto, UPS, Leaders in Logistics Conference
Ingrid Sidiadinoto

Customer Solutions Group Managing Director , UPS

Chair's closing remarks

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Raffles Convention Centre, Singapore

Raffles Convention Centre, Singapore

252 North Bridge Rd, Singapore 179103

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