Unlocking the future of e-commerce parcel delivery
26-27 September 2022
Marriott Crystal Gateway, Arlington VA | Washington D.C.
Leaders in Logistics: North America brings together America’s leading parcel delivery and logistics senior executives.
Connect with industry giants and innovative trailblazers, be inspired by disruptors and gain insights from those changing the parcel delivery scene as you know it. This event is a one-stop shop to build those all-important relationships and gather information on the latest trends and innovations.
In partnership with Postal Vision 2020
Speakers
Chris Spanjaard
Senior Vice President & Chief Operations Officer, Purolator
Harsit Patel
General Manager & Senior Director, Walmart eCommerce, Walmart
Tim Hotze
Senior Vice President, Global Supply Chain Management & Logistics, Network Planning, Global Intelligence, Last Mile, Target
Dmitry Antonov
Vice President of Product Management & Strategy, DHL eCommerce
Nabil Malouli
Vice President Global Ecommerce, DHL
Ashley E.Poling
Commissioner , Postal Regulatory Commission
Kirk Serjeantson
North American Vice President IT, TForce Logistics
Keith Kellison
Vice President - Corporate Public Affairs, UPS
Who should attend?
National & regional carriers
Find out how the delivery landscape is evolving, what today’s e-commerce customers are asking for and how to leverage technology to provide efficient, fast and sustainable parcel delivery.
Postal operators
Dive into the exciting world of parcel delivery by combining the strength of an established postal infrastructure and nationwide reach.
Supply chain & retail
Discover new fulfillment trends, and importantly how an optimal middle mile network and strategy can enable last mile success.
What can you expect?
Unique insights
Leaders in Logistics has a proven track record of attracting expert speakers, including many CEOs, with a strong focus on current trends, developments and challenges in the market, plus innovative and ground-breaking technologies.
Experience Washington, D.C.
We’ve got lots in store to make sure you can make the most out of your time in iconic Washington, including our highly-anticipated drinks reception!
Connections
This event is a one-stop-shop to make those all-important connections. Benefit from multiple networking opportunities, a packed exhibition, and a specialist networking and matchmaking app!
Cutting-edge content
From hearing about new market and product strategy to the deployment of robotics technology, we’ve got everything covered in the form of keynotes, pitches and panels.
30+ speakers
Keep up-to-date with the latest innovations, with insights from the most exciting, challenging and thought-provoking leaders.
Start-up innovation pitches
See who’s redefining parcel delivery with a dedicated session on some of the latest disruptors in the industry.
Agenda
Day 1
Monday, 26 September 2022
26 Sep
Day 2
Tuesday, 27 September 2022
27 Sep
Session 1: The future of the parcel and postal industry
Keynote address
Looking forward: a brighter future for the postal and delivery sector
Ashley E.Poling
Commissioner
Postal Regulatory Commission
Panel discussion
Preparing for a post-pandemic future in delivery
- The macro-economic picture: how has the pandemic impacted demand and supply in today’s market?
- What impact will the USPS 10-year plan have on other market participants?
- Re-defining the Universal Service Obligation (USO): what needs to change?
- Pricing in the spotlight: how are price hikes being dealt with and can renormalization be expected?
- Last mile or middle mile: where are technology investments best allocated at the moment?
- How can the industry better foster innovation and collaboration?
- Plans for a sustainable future: are we on track for a greener industry?
Keith Kellison
Vice President - Corporate Public Affairs
UPS
Refreshments
Session 2: The evolving parcel delivery landscape
Keynote address
Keeping up with the trends: how is the delivery market changing?
Mike Plunkett
President and Chief Executive Officer
Association for Postal Commerce (PostCom)
Keynote address
From easier returns to sustainable shipping: what’s next for delivery?
Chris Spanjaard
Senior Vice President & Chief Operations Officer
Purolator
Panel discussion
Capitalizing on a period of growth and opportunity
- Determining the delivery needs of shippers in a post-pandemic environment
- What new delivery services and products are in demand at the moment?
- The rise of regional and new entrant carriers: how are they set to disrupt the market?
- Partnerships, M&As, investments: what’s the right approach to joining forces with other market players?
- Technology-enabled and customer-first: how can carriers make this vision a reality?
- How can current constraints in supply chain be overcome?
- The future of the workforce: remaining competitive within a tight labor market
- Plans for a sustainable future: how much of an opportunity does it present?
Misko Kancko
Director of Global Strategy
Canada Post
Charles Jolley
Chief Executive Officer
URB-E
Dmitry Antonov
Vice President of Product Management & Strategy
DHL eCommerce
Lunch break
Session 3: Meeting customer expectations in delivery
Keynote address
The customer-centric delivery experience: strategies for success
Penelope Register-Shaw
Chief Strategy Officer
The FRONTdoor Collective
Keynote address
Efficient, convenient and secure: assessing the potential of out-of-home delivery
Mitchell Nikitin
Chief Executive Officer & Co-Founder
Via.Delivery
Panel discussion
Providing the ultimate flexible delivery experience
- Rethinking convenience: exploring the delivery methods that fit post-pandemic consumer behaviours
- What is the demand for alternative delivery methods and should customers be incentivized towards them?
- Same-day and next day delivery: what do customers want and how to fulfil it?
- From chatbots to delivery apps: how can digital technologies improve customer service?
- How can customer data be better used to provide more personalized delivery offerings?
- Parcel tracking and real-time visibility: to what extent can this be taken further?
- Navigating the returns challenge: keeping it simple for the customer yet cost efficient for the carrier
Penelope Register-Shaw
Chief Strategy Officer
The FRONTdoor Collective
Refreshments
Session 4: Start-up Zone + Drinks Reception
Start-up session welcome
Each start-up will pitch for a total of 5 minutes followed by another 5 minutes of questioning from our select panel of experts. Moderated by Bernhard Bukovc, Chairman, Postal Innovation Platform.
Pitch 1 | Davinci Micro Fulfillment
Corey Apirian, Chief Executive Officer, Davinci Micro Fulfillment
Bernhard Bukovc
Chairman
Postal Innovation Platform
Corey Apirian
Chief Executive Officer
Davinci Micro Fulfillment
Panel discussion
The panel of experts will openly evaluate the potential of these start-ups to truly disrupt their industries, highlight the challenges they may face and the opportunities ahead of them.
John Callan
Chief Executive Officer
Ursa Major Associates
Thomas Roggendorf
Chief Executive Officer and Postmaster General
Cpost International
Drinks reception
Session 5: The evolution of e-commerce
Keynote address
Fast, sustainable and wide-reaching: forging a new era in e-commerce delivery
Nabil Malouli
Vice President Global Ecommerce
DHL
Keynote address
From retailer to delivery network: exploring Walmart GoLocal
Harsit Patel
General Manager & Senior Director, Walmart eCommerce
Walmart
Panel discussion
Exploring the implications of e-commerce growth on parcel delivery
- Anticipating future trends in e-commerce consumer behavior
- A story of supply chain resilience: adopting a diverse carrier strategy
- How can the brick-and-mortar store be leveraged to support e-commerce activities?
- Overcoming the logistical challenges of micro-fulfillment: what is holding implementation back?
- Transitioning to a localized last mile model for faster delivery: what is required to achieve this vision?
- Digitally-enabled and connected: ensuring packages are visible to the customer across the entire journey.
Harsit Patel
General Manager & Senior Director, Walmart eCommerce
Walmart
Nabil Malouli
Vice President Global Ecommerce
DHL
Refreshments
Session 6: Last mile in focus
Keynote address
Same-day, next-day and on-demand: re-thinking last mile delivery strategy
Jennifer Fabbri
Head of Supply Chain & Logistics
Gorillas
Case study
Turning mainstream drone delivery into reality
Having launched the world’s first fully operational, regulatory approved, on-demand drone delivery service in Reykjavik, Iceland, Flytrex has now expanded its operations to North Carolina and Texas. Serving the needs of retailers and restaurants, the drone company aims to make air delivery a thing of the present.
Yariv Bash
Co-Founder and Chief Executive Officer
Flytrex
Interview
From new technologies to emerging crowdsourcing models: what’s on the last mile horizon?
- Making sense of next generation delivery models and technologies: is it all about the speed?
- Ensuring a frictionless connection between the middle and last mile: what’s the best approach?
- The urban opportunity: how are micro-hubs and micro-fulfillment centers set to transform last mile distribution in cities?
- The crowdsourcing/gig-worker model: what are the upsides and downsides of this workforce structure?
- Access points, lockers and buy-online/pick-up in store: how is out-of-home delivery evolving?
- Drones and autonomous vehicles: how close are robotics to becoming reality in the last mile?
Tim Hotze
Senior Vice President, Global Supply Chain Management & Logistics, Network Planning, Global Intelligence, Last Mile
Target
Lunch break
Session 7: Using technology to modernise operations
Keynote address
Innovation, the key to survive and thrive: exploring new delivery solutions
Kirk Serjeantson
North American Vice President IT
TForce Logistics
Keynote address
Unleashing the potential of data analytics in last mile delivery
- What improvements and insights can a strong data analytics plan bring to last mile deliveries?
- From predictive analytics to route optimization and package tracking: how can these be taken further?
- How can a data-rich last mile network translate into better performance and customer service?
Doug Hatch
Senior Director Last Mile Operations
NSD
Keynote address
Sustainable, fast and efficient: taking last mile operations to the next level
Lior Adorian
Director of Operations
URB-E
Fireside chat
Agile, resilient and connected: adopting a modern operational strategy
- What operational vulnerabilities has the pandemic uncovered across entire supply chain networks?
- Can the systems now in place adequately keep pace with growing e-commerce volumes?
- Balancing fast business growth while ensuring high standards of service: what is the best approach?
- Which are the most valuable technologies in solving today’s operational challenges?
- Empowering vs replacing: in what ways can automation boost workforce capabilities and productivity?
- Measuring return on investment: how can this be done effectively with new technologies?
Kirk Serjeantson
North American Vice President IT
TForce Logistics
Refreshments
Session 8: Sustainability - the next frontier in logistics
Tickets
Tickets include:
2 day conference pass, lunch, refreshments and 1 drinks reception
Government*
£695.00 + VAT
Retailer*
save £300 Early Bird Until 29 July
£845.00 + VAT
Full Price £1,145.00 + VAT
Standard
save £300 Early Bird Until 29 July
£1,245.00 + VAT
Full Price £1,545.00 + VAT
Sponsorship options
“It’s a great place to make new connections, it’s a great place to deepen connections we had before, and it’s a great place to tell our story.”
Accenture
Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.
Thought leadership
Taking part in a fireside chat, delivering a keynote or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.
Brand awareness
You want to ensure your brand is front of mind with senior players in the logistics world. Using multiple channels across Leaders in Logistics, we have the megaphone to tell your story and increase visibility of your brand.
Lead generation
We get industry leaders, you form lasting connections with those who have genuine buying power. From unlimited 1-2-1 meetings, to bespoke roundtables, the opportunities are endless.
Who attends?
Take a look at just some of the companies who attend Leaders in Logistics events:
