Unlocking the future of e-commerce parcel delivery

 

26-27 September 2022
Marriott Crystal Gateway, Arlington VA | Washington D.C.

Leaders in Logistics: North America brings together America’s leading parcel delivery and logistics senior executives. 

Connect with industry giants and innovative trailblazers, be inspired by disruptors and gain insights from those changing the parcel delivery scene as you know it. This event is a one-stop shop to build those all-important relationships and gather information on the latest trends and innovations.

In partnership with Postal Vision 2020

Postal Vision 2020, Leaders in Logistics Conference

Speakers

Chris Spanjaard Photo

Chris Spanjaard

Senior Vice President & Chief Operations Officer, Purolator

Harsit Patel Photo

Harsit Patel

General Manager & Senior Director, Walmart eCommerce, Walmart

Tim Hotze Photo

Tim Hotze

Senior Vice President, Global Supply Chain Management & Logistics, Network Planning, Global Intelligence, Last Mile, Target

Dmitry Antonov

Vice President of Product Management & Strategy, DHL eCommerce

Nabil Malouli Photo

Nabil Malouli

Vice President Global Ecommerce, DHL

Ashley E.Poling

Commissioner , Postal Regulatory Commission

Kirk Serjeantson Photo

Kirk Serjeantson

North American Vice President IT, TForce Logistics

Keith Kellison, UPS, Leaders in Logistics Conference

Keith Kellison

Vice President - Corporate Public Affairs, UPS

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Who should attend?

National & regional carriers

Find out how the delivery landscape is evolving, what today’s e-commerce customers are asking for and how to leverage technology to provide efficient, fast and sustainable parcel delivery.

Postal operators

Dive into the exciting world of parcel delivery by combining the strength of an established postal infrastructure and nationwide reach.

Supply chain & retail

Discover new fulfillment trends, and importantly how an optimal middle mile network and strategy can enable last mile success.

What can you expect?

Unique insights

Leaders in Logistics has a proven track record of attracting expert speakers, including many CEOs, with a strong focus on current trends, developments and challenges in the market, plus innovative and ground-breaking technologies.

Experience Washington, D.C.

We’ve got lots in store to make sure you can make the most out of your time in iconic Washington, including our highly-anticipated drinks reception!

Connections

This event is a one-stop-shop to make those all-important connections. Benefit from multiple networking opportunities, a packed exhibition, and a specialist networking and matchmaking app!

Cutting-edge content

From hearing about new market and product strategy to the deployment of robotics technology, we’ve got everything covered in the form of keynotes, pitches and panels.

30+ speakers

Keep up-to-date with the latest innovations, with insights from the most exciting, challenging and thought-provoking leaders.

Start-up innovation pitches

See who’s redefining parcel delivery with a dedicated session on some of the latest disruptors in the industry.

Agenda

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Day 1
Monday, 26 September 2022 26 Sep

Day 2
Tuesday, 27 September 2022 27 Sep

Session 1: The future of the parcel and postal industry

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Keynote address 

Looking forward: a brighter future for the postal and delivery sector

Ashley E.Poling

Commissioner
Postal Regulatory Commission

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Panel discussion 

Preparing for a post-pandemic future in delivery 
  • The macro-economic picture: how has the pandemic impacted demand and supply in today’s market? 
  • What impact will the USPS 10-year plan have on other market participants? 
  • Re-defining the Universal Service Obligation (USO): what needs to change? 
  • Pricing in the spotlight: how are price hikes being dealt with and can renormalization be expected? 
  • Last mile or middle mile: where are technology investments best allocated at the moment? 
  • How can the industry better foster innovation and collaboration? 
  • Plans for a sustainable future: are we on track for a greener industry? 

Keith Kellison, UPS, Leaders in Logistics Conference
Keith Kellison

Vice President - Corporate Public Affairs
UPS

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Refreshments

Session 2: The evolving parcel delivery landscape

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Keynote address 

Keeping up with the trends: how is the delivery market changing? 

Mike Plunkett

President and Chief Executive Officer
Association for Postal Commerce (PostCom)

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Keynote address 

From easier returns to sustainable shipping: what’s next for delivery? 

Chris Spanjaard Photo
Chris Spanjaard

Senior Vice President & Chief Operations Officer
Purolator

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Panel discussion 

Capitalizing on a period of growth and opportunity 
  • Determining the delivery needs of shippers in a post-pandemic environment 
  • What new delivery services and products are in demand at the moment? 
  • The rise of regional and new entrant carriers: how are they set to disrupt the market? 
  • Partnerships, M&As, investments: what’s the right approach to joining forces with other market players? 
  • Technology-enabled and customer-first: how can carriers make this vision a reality? 
  • How can current constraints in supply chain be overcome? 
  • The future of the workforce: remaining competitive within a tight labor market 
  • Plans for a sustainable future: how much of an opportunity does it present? 

Misko Kancko, Canada Post - Post & Parcel Conference
Misko Kancko

Director of Global Strategy
Canada Post

Charles Jolley Photo
Charles Jolley

Chief Executive Officer
URB-E

Dmitry Antonov

Vice President of Product Management & Strategy
DHL eCommerce

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Lunch break

Session 3: Meeting customer expectations in delivery

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Keynote address 

The customer-centric delivery experience: strategies for success 

Penelope Register-Shaw

Chief Strategy Officer
The FRONTdoor Collective

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Keynote address 

Efficient, convenient and secure: assessing the potential of out-of-home delivery 

Mitchell Nikitin Photo
Mitchell Nikitin

Chief Executive Officer & Co-Founder
Via.Delivery

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Panel discussion 

Providing the ultimate flexible delivery experience 
  • Rethinking convenience: exploring the delivery methods that fit post-pandemic consumer behaviours 
  • What is the demand for alternative delivery methods and should customers be incentivized towards them? 
  • Same-day and next day delivery: what do customers want and how to fulfil it? 
  • From chatbots to delivery apps: how can digital technologies improve customer service? 
  • How can customer data be better used to provide more personalized delivery offerings? 
  • Parcel tracking and real-time visibility: to what extent can this be taken further? 
  • Navigating the returns challenge: keeping it simple for the customer yet cost efficient for the carrier  

Penelope Register-Shaw

Chief Strategy Officer
The FRONTdoor Collective

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Refreshments

Session 4: Start-up Zone + Drinks Reception

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Start-up session welcome 

Each start-up will pitch for a total of 5 minutes followed by another 5 minutes of questioning from our select panel of experts. Moderated by Bernhard Bukovc, Chairman, Postal Innovation Platform.

Pitch 1 | Davinci Micro Fulfillment

Corey Apirian, Chief Executive Officer, Davinci Micro Fulfillment


Bernard Bukovc, Postal Innovation Platform, Leaders in Logistics
Bernhard Bukovc

Chairman
Postal Innovation Platform

Corey Apirian Photo
Corey Apirian

Chief Executive Officer
Davinci Micro Fulfillment

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Panel discussion 

The panel of experts will openly evaluate the potential of these start-ups to truly disrupt their industries, highlight the challenges they may face and the opportunities ahead of them. 


John Callan, PostalVision 2020, Leaders in Logistics Speaker
John Callan

Chief Executive Officer
Ursa Major Associates

Thomas Roggendorf

Chief Executive Officer and Postmaster General
Cpost International

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Drinks reception

Session 5: The evolution of e-commerce

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Keynote address 

Fast, sustainable and wide-reaching: forging a new era in e-commerce delivery 

Nabil Malouli Photo
Nabil Malouli

Vice President Global Ecommerce
DHL

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Keynote address 

From retailer to delivery network: exploring Walmart GoLocal 

Harsit Patel Photo
Harsit Patel

General Manager & Senior Director, Walmart eCommerce
Walmart

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Panel discussion 

Exploring the implications of e-commerce growth on parcel delivery 
  • Anticipating future trends in e-commerce consumer behavior 
  • A story of supply chain resilience: adopting a diverse carrier strategy 
  • How can the brick-and-mortar store be leveraged to support e-commerce activities? 
  • Overcoming the logistical challenges of micro-fulfillment: what is holding implementation back? 
  • Transitioning to a localized last mile model for faster delivery: what is required to achieve this vision? 
  • Digitally-enabled and connected: ensuring packages are visible to the customer across the entire journey. 

Harsit Patel Photo
Harsit Patel

General Manager & Senior Director, Walmart eCommerce
Walmart

Nabil Malouli Photo
Nabil Malouli

Vice President Global Ecommerce
DHL

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Refreshments

Session 6: Last mile in focus

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Keynote address 

Same-day, next-day and on-demand: re-thinking last mile delivery strategy 

Jennifer Fabbri Photo
Jennifer Fabbri

Head of Supply Chain & Logistics
Gorillas

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Fireside chat 

Exploring the role of autonomous robots in the last mile 
  • Making same-day delivery faster, more efficient and sustainable: how can robotics help achieve this goal? 
  • From mobile lockers to land delivery bots: how are robotics being applied in the last mile today? 
  • What opportunity do self-driving vehicles and drones represent in the future of last mile? 
  • Having a back-up plan: what to do when automation goes wrong? Where and how will the human element remain? 
  • Technological, regulatory… what are the biggest hurdles to overcome for automated delivery to go mainstream? 

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Case study 

Turning mainstream drone delivery into reality 

Having launched the world’s first fully operational, regulatory approved, on-demand drone delivery service in Reykjavik, Iceland, Flytrex has now expanded its operations to North Carolina and Texas. Serving the needs of retailers and restaurants, the drone company aims to make air delivery a thing of the present. 


Yariv Bash Photo
Yariv Bash

Co-Founder and Chief Executive Officer
Flytrex

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Interview 

From new technologies to emerging crowdsourcing models: what’s on the last mile horizon? 
  • Making sense of next generation delivery models and technologies: is it all about the speed? 
  • Ensuring a frictionless connection between the middle and last mile: what’s the best approach? 
  • The urban opportunity: how are micro-hubs and micro-fulfillment centers set to transform last mile distribution in cities? 
  • The crowdsourcing/gig-worker model: what are the upsides and downsides of this workforce structure? 
  • Access points, lockers and buy-online/pick-up in store: how is out-of-home delivery evolving? 
  • Drones and autonomous vehicles: how close are robotics to becoming reality in the last mile? 

Tim Hotze Photo
Tim Hotze

Senior Vice President, Global Supply Chain Management & Logistics, Network Planning, Global Intelligence, Last Mile
Target

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Lunch break

Session 7: Using technology to modernise operations

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Keynote address 

Innovation, the key to survive and thrive: exploring new delivery solutions 

Kirk Serjeantson Photo
Kirk Serjeantson

North American Vice President IT
TForce Logistics

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Keynote address 

Unleashing the potential of data analytics in last mile delivery 
  • What improvements and insights can a strong data analytics plan bring to last mile deliveries? 
  • From predictive analytics to route optimization and package tracking: how can these be taken further? 
  • How can a data-rich last mile network translate into better performance and customer service? 

Dough Hatch Photo
Doug Hatch

Senior Director Last Mile Operations
NSD

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Keynote address 

Sustainable, fast and efficient: taking last mile operations to the next level 

Lior Adorian Photo
Lior Adorian

Director of Operations
URB-E

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Fireside chat 

Agile, resilient and connected: adopting a modern operational strategy 
  • What operational vulnerabilities has the pandemic uncovered across entire supply chain networks? 
  • Can the systems now in place adequately keep pace with growing e-commerce volumes? 
  • Balancing fast business growth while ensuring high standards of service: what is the best approach? 
  • Which are the most valuable technologies in solving today’s operational challenges? 
  • Empowering vs replacing: in what ways can automation boost workforce capabilities and productivity? 
  • Measuring return on investment: how can this be done effectively with new technologies? 

Kirk Serjeantson Photo
Kirk Serjeantson

North American Vice President IT
TForce Logistics

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Refreshments

Session 8: Sustainability - the next frontier in logistics

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Keynote address 

Paving the way for a sustainable future in logistics: where are we now and what’s next? 

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End of conference 


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Tickets

Tickets include:

2 day conference pass, lunch, refreshments and 1 drinks reception

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“It’s a great place to make new connections, it’s a great place to deepen connections we had before, and it’s a great place to tell our story.”

Accenture

Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.

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Taking part in a fireside chat, delivering a keynote or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.

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Marriott Crystal Gateway, Arlington

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