Formerly known as PostalVision 2020

23 – 24 June 2020

Hyatt Regency Crystal City, Washington, D.C.

Leaders in Logistics: Post and Parcel North America (formerly known as PostalVision 2020) is the place where the most senior executives from the logistics industry come together.

 

Connect with industry giants and innovative trailblazers, be inspired by disruptors and gain insights from those changing the parcel delivery network as you know it. This event is a one-stop shop to build those all-important relationships and gather information on the latest trends and innovations.

What can you expect?

Unique insights

Leaders in Logistics has a proven track record of attracting expert speakers, including many CEOs, with a strong focus on current trends, developments and challenges in the market, plus innovative and ground-breaking technologies.

Experience Washington, D.C.

We’ve got lots in store to make sure you can make the most out of your time in iconic Washington, including our highly-anticipated drinks reception! In March we took our European delegates to the famous Bernabéu Stadium – watch this space to find out where you’re headed…

Connections

This event is a one-stop-shop to make those all-important connections, with 150+ attendees on the day. Benefit from multiple networking opportunities, a packed exhibition, and a specialist networking and matchmaking app!

Cutting-edge content

From hearing about USPS’ strategy to the deployment of drone technology, we’ve got everything covered. Immerse yourself in presentations, pitches and keynotes.

40+ speakers

Keep up-to-date with the latest innovations, with insights from the most exciting, challenging and thought-provoking leaders.

Start-up innovation pitches

See who’s redefining parcel delivery with a dedicated session on some of the latest disruptors in the industry.

Speakers

Bishar Hussein, UPU, Leaders in Logistics Conference

Bishar Hussein

Director General, Universal Postal Union

David Williams, USPS Board of Governors, Leaders in Logistics

David Williams

Vice Chairman of the Board of Governors and Inspector General, United States Postal Service

Peter Navarro, Office of Trade and Manufacturing Policy, Leaders in Logistics Conference

Peter Navarro

Assistant to the President and Director, Office of Trade and Manufacturing Policy

David McRedmond, An Post, Leaders in Logistics Conference

David McRedmond

Chief Executive Officer, An Post

Keith Kellison, UPS, Leaders in Logistics Conference

Keith Kellison

Vice President - Corporate Public Affairs, UPS

Robert Taub, Postal Regulatory Commission, Leaders in Logistics Conference

Robert Taub

Chair, Postal Regulatory Commission

Scott Harkins, FedEx, Leaders in Logistics Conference

Scott Harkins

Senior Vice President - Customer Experience, FedEx

Samantha Kent, Shopify, Leaders in Logistics Conference

Samantha Kent

Global Commercial Partnerships - Shipping and Fulfilment, Shopify

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Hot topics for 2020

 

Future global trends

Hear how global postal operators must adapt to the ever-changing market.

Future USPS strategy

How can USPS redefine their USO? Learn the future strategies for success for the American postal market.

Capitalizing on e-commerce

How can retailers be better served in a growing e-commerce parcel ecosystem?

Managing returns

What role can new technologies play in harmonizing the returns process?

New terminal due rates

What impact will the new UPU agreement have to the American market? Find out the predictions and forecasts in depth!

Innovative technology

From drones to in-home delivery, we’ve got everything covered. Discover how new tech is redefining parcel delivery.

Last mile delivery

Find out how to improve your last mile delivery speed and reduce cost.

Sustainability

Explore examples from European Postal Operators as they showcase a practical guide to decreasing the environmental impact.

Agenda

  • All Topics
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Conference Day One Tuesday, 23 June 2020

Conference Day Two Wednesday, 24 June 2020

Chair's opening remarks - Kate Muth, Chair, International Mailers Advisory Group

Session 1

Future global trends under the new UPU environment

Opening keynote address

How does the UPU envisage the new terminal dues system working?


Bishar Hussein, UPU, Leaders in Logistics Conference
Bishar Hussein

Director General , Universal Postal Union

Leaders’ forum

The impact of the new rate regime: re-drawing the global delivery industry

  • What changes will the new self-declared rates bring about in the US market and beyond?
  • Finding your feet: at what rate should postal operators set their terminal dues in this new era?
  • Global self-declaration in 2021: to what extent will we see a shift in global delivery?
  • How will those organizations who already have a global delivery network benefit from the change?
  • What is the long-term future of the UPU and its role in global delivery networks?
  • How will relationships between the couriers and postal operators change over time?
  • Will the new system lead to a single global delivery network?

Bishar Hussein, UPU, Leaders in Logistics Conference
Bishar Hussein

Director General , Universal Postal Union

Hugh Grandy, Canada Post, Leaders in Logistics Conference
Hugh Grandy

Director of International Product and Services , Canada Post

Session 2

Self-Declared Rates - assessing the American impact

Combatting counterfeit trafficking under the new UPU agreement


Peter Navarro, Office of Trade and Manufacturing Policy, Leaders in Logistics Conference
Peter Navarro

Assistant to the President and Director , Office of Trade and Manufacturing Policy

Panel discussion

How will self-declaration change the American delivery market?

  • How much additional revenue is the USPS set to make?
  • To what extent will we see a rise in private companies doing cross-border deliveries?
  • What new opportunities will self-declaration create for private couriers in the US?
  • Will the new system increase the role of private companies for cross-border delivery?
  • How will ETOEs respond to the legislative changes?
  • Could an increase in X-border delivery costs threaten the parcel market that has already declined?

Keith Kellison, UPS, Leaders in Logistics Conference
Keith Kellison

Vice President - Corporate Public Affairs , UPS

Tom Foley, Asendia, Leaders in Logistics Conference
Tom Foley

Vice President - Postal Affairs , Asendia

Session 3

Reinventing parcel delivery with innovative technology

Case study | BoxLock

Protecting deliveries with smart padlocks

With an estimation of around 1.7 million parcels being stolen every year in the US, customers are looking to more secure methods of last mile delivery. New technology such as smart padlocks allow delivery firms to open personal lockers and securely drop off their customer’s parcels. Hear from Brad Ruffkess as he explains how innovation is driving real change in the last mile sector.


Brad Ruffkess, Boxlock, Leaders in Logistics
Brad Ruffkess

Chief Executive Officer , BoxLock

Case study | Shopify

Shopify’s movement into fulfilment: developments in technology

Qualifying merchants in the US can now deliver to their customers through Shopify’s new ‘Fulfilment Network’ – a new way to get orders to customers easily and quickly. In this case study, Samantha will outline how smart inventory-allocation technology, powered by machine learning, predicts the closest fulfilment centers and optimal inventory quantities per location to ensure fast, low-cost delivery.


Samantha Kent, Shopify, Leaders in Logistics Conference
Samantha Kent

Global Commercial Partnerships - Shipping and Fulfilment , Shopify

Panel discussion

The growth of technology in the last mile

  • Where to invest? Identifying the technology solutions right for you
  • Gimmick or game changers? Which technologies will drive real growth opportunities?
  • Preserving your user experience: developing a friendly interface
  • What common pain points are yet to be overcome in this space?
  • Electric or autonomous: where are the most exciting opportunities for vehicles in the last mile?
  • ‘Informed delivery’ and electronic signatures: what other innovations are shaping the US market?

Session 4

Postal Innovation Platform

Start-up Pitches

hosted by Postal Innovation Platform

This session brings together some of the most innovative start-ups that are having a significant impact on the post and logistics sector. The start-ups will pitch their solutions and products and explain how they solve existing problems and issues in the postal sector. An expert panel will then reflect on the solutions, followed by a short Q&A.


End of day 1 - followed by drinks reception

Session 5

Defining the USPS strategy for the future

Opening keynote address

‘Redefining the USO’: optimizing the United States Postal Service


Robert Taub, Postal Regulatory Commission, Leaders in Logistics Conference
Robert Taub

Chair , Postal Regulatory Commission

Panel discussion

The future of USPS in a rapidly changing market

  • To what extent is the current USO restricting USPS’ development?
  • From reducing 6-day delivery to closing post offices: what changes should be made?
  • How can USPS be given greater governance over their strategy?
  • Opening up the letter box monopoly: how might this benefit the postal service?
  • Partnering with private networks: can this better serve customers and save money?
  • What areas of USPS are ripe for technological disruption and why?

David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Vice Chairman of the Board of Governors and Inspector General , United States Postal Service

Robert Taub, Postal Regulatory Commission, Leaders in Logistics Conference
Robert Taub

Chair , Postal Regulatory Commission

Lori Rectanus, GAO, Leaders in Logistics
Lori Rectanus

Director - Physical Infrastructure , U.S. Government Accountability Office

Session 6

Adapting to the needs of the customer: redefining parcel deliveries

Putting customers first: a balance of convenience and trust

  • Achieving 21st Century last mile delivery: what do USPS still need to do?
  • What technological advancements are USPS investing in to increase customer satisfaction?
  • The role of cluster boxes: how can they improve CX and cut cost?
  • How important are face-to-face interactions with customers in an increasingly digital world?

Case study | FedEx

Meeting rural customers through collaboration

FedEx and Dollar General have recently announced a strategic partnership that will offer new, convenient access to FedEx drop-off and pickup services at over 8,000 Dollar General stores across the United States. In this presentation, Scott Harkins will outline FedEx’s plan to offer a convenient last mile delivery service to their customers in the growing e-commerce market, while also cutting down spiralling delivery costs.


Scott Harkins, FedEx, Leaders in Logistics Conference
Scott Harkins

Senior Vice President - Customer Experience , FedEx

Panel discussion

Future proofing the strategy for a successful last mile delivery

  • Exploring customer convenience: what do consumers want from their deliveries?
  • Flexibility vs efficiency: creating adaptable delivery models without impacting profits
  • Will the US follow Europe with their growing up-take of lockers and how can this strategy be best executed?
  • How can the gig economy be taken advantage of in urban areas and facilitate the best delivery service?
  • How can incumbent companies stay agile in a competitive and rapidly advancing technological world?
  • Growing awareness: how important is sustainability for logistics and retailers in the last mile?

Scott Harkins, FedEx, Leaders in Logistics Conference
Scott Harkins

Senior Vice President - Customer Experience , FedEx

Session 7

Adapting return models to serve the customer

The Next Returns Frontier: Cross-Border Returns

  • How do online retailers handle cross-border returns today, and why should this change?
  • What makes cross-border returns so difficult?
  • What solutions are available today?
  • How can the Postal Service improve the customer and retailer experience?

Panel discussion

Reverse logistics and the circular economy

  • How are retailers responding to the growing number of returns and particularly the cross-border challenges?
  • What are the main pain points customers face and how can these be minimized?
  • How are instant refunds changing customer expectations in the returns market?
  • What role can new technologies play in harmonizing the returns process?
  • The circular economy: what new opportunities arise in an era of high returns?
  • How can retailers ensure that the cost of returns are kept under control?

Trish Boehm, Home Depot, Leaders in Logistics Conference
Daniel Nevin

Chief Executive Officer - USA , Doddle

Trish Boehm, Home Depot, Leaders in Logistics Conference
Trish Boehm

Director of Operations , Home Depot

Tevon Taylor, FedEx Supply Chain, Leaders in Logistics Conference
Tevon Taylor

Managing Director - Retail Technology , FedEx Supply Chain

Ian Stanford, USPS-OIG, Leaders in Logistics
Ian Stanford

Senior Economic and Public Policy Advisor , Postal Regulatory Commission

Session 8

The future is green: creating a sustainable delivery network

Panel discussion

A holistic approach to sustainability

  • Growing customer awareness: how important is sustainability for logistics and retailers?
  • Comprehensive solutions: integrating sustainable solutions throughout the supply chain
  • Beyond delivery vehicles: finding sustainable energy sources for trucking and warehousing
  • The role of the retailer: how can they improve packaging?
  • Is a reduction in the amount of packaging compatible with warehouse efficiency?

Jim Bruce, UPS, Leaders in Logistics Conference
Jim Bruce

Senior Vice President - Corporate Affairs , UPS

David McRedmond, An Post, Leaders in Logistics Conference
David McRedmond

Chief Executive Officer , An Post

A view from the EU: sustainability in practise


David McRedmond, An Post, Leaders in Logistics Conference
David McRedmond

Chief Executive Officer , An Post

A year with Leaders in Logistics

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Leaders in Logistics connects 800+ attendees from 70+ countries worldwide, making it a truly global portfolio.

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Tickets

Tickets include:

2 day conference pass, lunch, refreshments and 1 drinks reception

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Partner with us

“It’s a great place to make new connections, it’s a great place to deepen connections we had before, and it’s a great place to tell our story.”

Brody Buhler, Global Managing Director, Post & Parcel Industry, Accenture on our European Summit

Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.

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Hyatt Regency Crystal City, Washington DC

Hyatt Regency Crystal City

2799 Richmond Hwy, Arlington, VA 22202, United States

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