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Tuesday October 26 2021

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The world of logistics is changing at an unprecedented rate, giving rise to new challenges and opportunities.

Join us to discover how the industry’s top executives are navigating the complex times of today to advance the nation’s delivery services of tomorrow.

Key Topics

USPS Strategy

Discover how the US Postal Service plans to stride forwards with ‘Delivering for America’ and hear from the Postal Regulatory Commission.

Sustainability

Learn why sustainable delivery is no longer optional to ensure business longevity and find out the steps necessary to undergo the transition towards greener logistics.

Customer Experience

Customer expectations are on the rise, whether it’s home, locker or curb-side pick-up, find out how to provide the ultimate flexible delivery experience.

Innovation

Find out how to not only overcome today’s market and delivery challenges but discover how leveraging innovative strategies can help carriers capitalize on this period of growth.

Speakers

Ashley E.Poling

Vice Chairwoman, Postal Regulatory Commission

Isaac Cronkhite

Chief Logistics and Processing Operations Officer, and Executive Vice President, United States Postal Service

David Williams, USPS Board of Governors, Leaders in Logistics

David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor, George Mason University

Jennifer Beiro-Réveillé

Senior Director, Environmental Affairs and Corporate Sustainability, United States Postal Service

Mike Plunkett

President and Chief Executive Officer, Association for Postal Commerce (PostCom)

Keith Kellison, UPS, Leaders in Logistics Conference

Keith Kellison

Vice President - Corporate Public Affairs, UPS

Dmitry Antonov

President of Product Management & Strategy, DHL eCommerce

Penelope Register-Shaw

Chief Strategy Officer, The FRONTdoor Collective

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Episode Agenda

Check out each episode, plan ahead so you don’t miss each episode as they stream live

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Part 1
Tuesday, 26 October 2021 26 Oct

Roundtable Discussion
Tuesday, 26 October 2021 26 Oct

Part 2
Tuesday, 26 October 2021 26 Oct

The Future of the US Parcel and Postal Industry

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13.30

From the studio

Lindley Gooden will set the scene for the forthcoming discussions in conversation with logistics expert:
David Williams, Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor,
George Mason University.


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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13.40

Keynote address

Building a Sustainable Postal System for the United States in a Post-Pandemic
World


Ashley E.Poling

Vice Chairwoman
Postal Regulatory Commission

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13.55

From the studio – pundit commentary

Expert pundit, David Williams, will discuss and comment on the presentation, pick up on key insights and share his thoughts.


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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14.00

Keynote address

‘Delivering for America’: the 10-year plan to achieve financial sustainability and service excellence


Isaac Cronkhite

Chief Logistics and Processing Operations Officer, and Executive Vice President
United States Postal Service

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14.20

From the studio – pundit commentary

Expert pundit, David Williams, will discuss and comment on the presentation, pick up on key insights and share his thoughts


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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14.30

Panel discussion

Capitalising on a period of growth and opportunity in the US

– What will the demand and capacity outlook be like post-pandemic?

– How will the USPS 10-year plan affect other market participants?

– Pricing in the spotlight: how has the surge in demand affected USPS and commercial carrier rates?

– Are we seeing a new phase of tech-enabled last mile fulfilment and distribution models?

– The retailer’s perspective: to what extent does a multi-carrier approach minimise fulfilment risks?

– How are new start-up carriers taking advantage of the situation?

– A view to the future: what will the market look like in 2030?


Isaac Cronkhite

Chief Logistics and Processing Operations Officer, and Executive Vice President
United States Postal Service

Mike Plunkett

President and Chief Executive Officer
Association for Postal Commerce (PostCom)

Keith Kellison, UPS, Leaders in Logistics Conference
Keith Kellison

Vice President - Corporate Public Affairs
UPS

Dmitry Antonov

President of Product Management & Strategy
DHL eCommerce

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15.00

Question time & pundit commentary

The panelists will take questions from the audience before we continue the discussion with our pundit, David Williams, live in the studio.


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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Roundtable Discussion | Exploring the future of the USPS

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Roundtable discussion

Attendees will be invited to join a virtual roundtable chaired by John Callan, Chief Executive Officer at Ursa Major Associates, to discuss the future of the USPS amid a fast-changing logistics landscape.


John Callan, PostalVision 2020, Leaders in Logistics Speaker
John Callan

Chief Executive Officer
Ursa Major Associates

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Last mile and sustainability

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15.45

Fireside chat

The customer-centric last mile: strategies for success

– Predicting consumers trends: what will consumer behaviour and lifestyles look like post-pandemic?

– High quality, agile and efficient: how have carrier networks evolved to better serve customers?

– Pick-up/drop-off and locker points: how are these out-of-home networks set to continue growing?

– Home delivery innovation: how can carriers and customers collaborate to improve delivery success?

– Keeping costs low and customer satisfaction high: how can technology help achieve both goals?

– From autonomous vehicles to robotics: what will it take for these to go mainstream?


Penelope Register-Shaw

Chief Strategy Officer
The FRONTdoor Collective

John Callan, PostalVision 2020, Leaders in Logistics Speaker
John Callan

Chief Executive Officer
Ursa Major Associates

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16.05

Question time & pundit commentary

The panelists will take questions from the audience before we continue the discussion with our pundit, David Williams, live in the studio.


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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16.15

Panel discussion

The future of logistics is sustainable

– Making a positive impact on customers and the environment: why is the transition to sustainable operations so critical?

– Measuring the impact of sustainability efforts: what are the best methods available?

-Taking a long-term approach: to what extent can sustainability efforts lead to operational optimisation and cost reduction?

– Navigating through the complex range of alternative energy/fuel sources: how to decide which one fits?

– What further actions can the government take to support the advance towards a greener future?

– Embracing a collaborative approach to sustainability: what actions can be taken as an industry?


Juan Moran

Global Customer Director
DHL

Jennifer Beiro-Réveillé

Senior Director, Environmental Affairs and Corporate Sustainability
United States Postal Service

Dr. Josué Velázquez

Founder and Director, Sustainability Logistics Initiative
Massachusetts Institute of Technology

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16.35

Question time & pundit commentary

The panelists will take questions from the audience before we continue the discussion with our pundit, David Williams, live in the studio.


David Williams, USPS Board of Governors, Leaders in Logistics
David Williams

Former Vice Chairman of the Board of Governors, USPS, Distinguished Professor
George Mason University

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