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Podcasts

Navigating a disrupted industry landscape [Talking Shop Podcast]

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Innovation

In this podcast episode, Deloitte and Anaplan discuss how to leverage people and technology to unify business processes in order to streamline operating models. Listen now!

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On-demand Webinar

Supercharging last mile delivery [VIDEO]

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Customer service, Innovation, Parcel services

How can innovative technologies facilitate more flexible deliveries? Watch DHL, Hermes Logistics Group and Honeywell tackling last-mile deliveries!

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Article

Interview: UPS Germany’s President

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Innovation, Parcel services, Sustainability

Frank Sportolari discusses the core issues that will drive innovation in logistics over the next decade, how innovation is allowing UPS to offer value-added services to its customers, and how logistics providers can use new technologies to keep up with the changing landscape of last mile delivery.

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Webinar Round-ups

Supercharging last mile delivery [SUMMARY]

The meteoric rise of online shopping has driven last mile delivery to rapidly evolve and expand. Read opinions from DHL, Hermes and Honeywell- Read here!

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Article

Interview: Doddle’s Founder & CEO

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Customer service, E-commerce delivery, Parcel services, Sustainability

Tim Robinson shares his thoughts on click & collect delivery, returns management, big data, AI, sustainability and more. Read now!

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Article

Interview: Qatar Post’s Managing Director & Chairman

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E-commerce delivery, Innovation, Sustainability

Faleh Mohammad Al Naemi talks customer expectations in the last mile, how postal operators can integrate end-to-end sustainability, and digital transformation within postal strategy. Read now!

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Article

Interview: PostNord’s Chief Executive Officer: Denmark

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Customer service, E-commerce delivery, Sustainability

Peter Jensen discusses how regulation changes have brought sustainability to the forefront of strategic decision-making, and the balance between customer-centricity and environmental sustainability. Read now!

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Article

Interview: Canada Posts’s Former Chief Operating Officer

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Customer service, E-commerce delivery, Innovation, Parcel services

Mary Traversy shares her thoughts on everything last mile delivery: customer expectations, deliveries to vast and varied geographies, new tech and more. Read now!

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Video

Interview: Technology & innovation in the logistics industry

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Innovation, Parcel services, Postal operations

Featuring Canada Post, Accenture, Österreichische Post, L’Oréal and Deutsche Post. Watch now!

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