Intelligent automation: reimagining insurance processes

Exploring how intelligent workflows and emerging tech can transform carriers, streamline processes and deliver competitive advantage

Join three industry experts as they explore how carriers can leverage technology to create streamlined workflows, improving bottom line and business efficiency.

The panel discusses:

  • Disjointed and cumbersome: what are some of the main pain points with current insurance processes?
  • Reimagining processes and harmonizing emerging tech: diving into the intricacies of intelligent workflows
  • Transparency, agility and cost efficiency: what are the main benefits of deploying intelligent automation across the insurance value chain?
  • From basic RPA to advanced AI: where in the maturity curve is the industry currently at?
  • Unlocking the power of legacy data and embedding AI: strategies for success
  • What stands in the way of carriers effectively implementing intelligent automation across the business? How can these challenges be overcome?
  • Real-time decision making, enhanced CX and better employee experience: exploring the outcomes beyond process change
  • A deep dive into claims: how can intelligent automation overhaul the claims process? What does the future of claims management look like?
  • How can intelligent automation and workflows ultimately deliver competitive advantage for carriers?

Hear from the expert panel:

Ashish Savani, Vice President, Business Transformation and Strategic Initiatives, Zurich

Benku Thomas, Vice President of Claims Technology and Architecture, Chubb

Nick Baldridge, Partner in Financial Services Digital Strategy & iX practice, IBM



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