PANEL DISCUSSION

Innovating for the ‘Next Normal’

The need to innovate and to stay competitive is more important than ever

Watch this panel discussion to hear strategies for ensuring business-wide innovation, as this remains a priority as budgets are squeezed, and how getting the culture right means innovation efforts can be enhanced through the workforce. 

The panel discusses:

  • How has Covid-19 changed the industry’s approach to innovation and change?
  • How do you ensure innovation efforts don’t fall by the wayside when budgets are squeezed?
  • From talent to culture: how can insurers enhance innovation efforts through the workforce?
  • Exploring the mindsets, qualities and talents of top innovators in the insurance industry
  • What challenges will arise from combining an office-based and remote workforce? How can these be overcome?
  • Has the pandemic sparked new customer demands and needs? How must insurers respond?
  • Overhauling products and services: aligning business priorities with customer needs
  • From IOT to virtual assistants: harnessing technology effectively to supercharge innovation
  • Demonstrating measurable ROI: how can insurers practically keep track of innovation output?
  • Predicting the ‘Next Normal’ industry trends and the benefits to customers

Hear from the expert panel:

Mark Budd, Head of Innovation UK, Zurich Insurance Group

Steven Zuanella, Group Chief Digital Officer, Generali

Valtteri Saurila, Head of Business Development and Innovation, LähiTapiola

Laura Drabik, Chief Evangelist, Guidewire

In partnership with: