27 – 28 June 2022, Music City Center, Nashville
Driving Insurance Forward
Where America’s insurance leaders meet to collaborate, innovate and drive growth
Designed by insurance carriers, for insurance carriers, Insurance Innovators USA helps you drive business growth.
Come to Nashville this June to meet fellow senior insurance leaders to share the latest innovation thinking. Hear expert opinions, spot important trends and uncover your best opportunities for innovation in your insurance organization.
Why you can’t afford to miss out
Carrier-led
Enjoy an intimate, carrier-led conference experience, with leaders from the US insurance market in attendance, giving you the chance to make meaningful connections with the right people.
Experience Nashville
Take the opportunity to experience the vibrant city of Nashville! We’ve got lots in store to make sure you can make the most out of your time here, including our After Party, which will be held at Luke’s Bar.
Connections
This event is a one-stop shop to make those all-important connections. Benefit from multiple networking opportunities, a packed exhibition and all the right people in the right place!
Exciting speakers
Keep up to date with the latest innovations with insights from a selection of the most exciting, challenging and thought-provoking leaders, including presentations from Nationwide, Farmers, Hippo and State Auto.
Cutting-edge content
From scoring and assessing innovation with AM Best, to creating a digital vision, the agenda is packed full of cutting-edge content, case studies and keynotes!
Shaped by senior industry leaders
Our conference program was created with our high-calibre advisory board of insurance leaders to make it the most relevant event you can attend
Speakers
Andrea Keenan
Chief Strategy Officer, AM Best
Rick Kahlbaugh
Chief Executive Officer, Fortegra
Laura Bennett
SVP e-Consumer North America, Chubb
Donald Lacey
Chief Investment Officer, Ping An Voyager Partners, Ping An
Bob Pick
EVP & Chief Information Officer, Philadelphia Insurance
Scott Campbell
Senior Vice President & Chief Client Officer, American National
Grace Hanson
Chief Claims Officer, Hippo
Craig Welsh
Chief Distribution and Marketing Officer, Westfield Insurance
Soak up the Nashville Experience
Continue the conversation at Luke’s
We’ll be hosting our Nashville Night Out at Luke’s 32 Bridge in the heart of Broadway Street in Nashville. Join us for drinks and live music at the end of Day One for an authentic Nashville experience.
301 Broadway Nashville, TN 37201
We’ve also hand-picked some of the best restaurants and bars in Nashville for you to explore during your stay. Take a look at what the city has to offer.
“There is nothing more fruitful for innovation than confronting ideas. This is the one event where this truly happens.”
Group Chief Data Scientist, AXA
Hot Topics
Distribution
Exploring the latest in distribution, from the rise of D2C, to ecosystems and insurtech
Digital acceleration
Learn how to supercharge automation, analytics and AI across operations
Talent & workforce
Building the future workforce, investing in digital talent and a diversity of thought
Innovation culture
Creating a culture of innovation to build agility, resilience and competitive advantage
CX excellence
What steps must insurers take to meet and exceed customer expectations in 2022?
Fraud & claims
Cutting-edge examples of new tech, analytics and innovation to improve processes
Data-driven insurer
The keys to success, from optimizing analytics and AI to integrating unstructured data
New risks
From cyber, to climate and robotics: exploring how to underwrite new and emerging risks
Agenda
We’re bringing together insurance leaders from across the USA and beyond in an impactful and interactive conference format.
Join us for two days of inspiring keynotes, panel discussions, case studies and fireside chats.
Day 1
Monday, 27 June 2022
27 Jun
Day 2
Tuesday, 28 June 2022
28 Jun
Session One: Navigating innovation in a new age of insurance
Welcome address
Carter Lawrence
Commissioner - Commerce & Insurance
Tennessee Government
Keynote Address
Sustaining an innovative culture in insurance
Innovation is essential to sustainable insurance. Because innovation can take many forms, perpetuating a culture of innovation ultimately requires a holistic approach. AM Best has been scoring and assessing insurers’ innovation efforts since 2020, and will share data quantifying the advantages of being innovative.
Andrea Keenan
Chief Strategy Officer
AM Best
Keynote Address
Learnings from China: becoming an ecosystem innovator
Donald Lacey
Chief Investment Officer, Ping An Voyager Partners
Ping An
The future of insurance is now!
Radical changes are sweeping through the insurance industry. Competition from digital disruptors, an evolving regulatory environment and the demands of modernization are challenging traditional insurance models. Insurers are innovating to meet the challenges of today’s turbulent climate which require new capabilities that improve offerings and experiences at speed and scale. Hear what IBM’s research and insights reveal leading insurers are doing to outpace the competition by experiencing more innovative ideas, faster speed to outcomes, more projects into production, and higher ROI.
Nick Baldridge
Insurance Lead Client Partner
IBM Consulting
Leaders’ forum
Purpose-led, digital, connected: insurers in a rapidly changing world
- Taking stock: what are the key lessons to learn from 2021?
- Consolidating digital gains whilst continuing to innovate: what’s the best strategy?
- From customer behaviors to insurtech advances: what are the key factors driving innovation?
- Ecosystems, platforms, D2C and embedded insurance: what’s next for distribution?
- Moving towards the ‘predict and prevent’ model: how is the role of the insurer set to change?
- Assessing the social factor: will ESG considerations become a vital commercial differentiator?
- Trust and transparency: how can insurers continue to champion a purpose-led approach?
- Insurance in 2025: in what ways will this be a radically different proposition?
Stephen Ehikian
Co-Founder & CEO
AirKit
Bobbi Jo Allan
VP, Digital Product Management and Innovation
Nationwide
Sudheendra Galgali
VP, Head of Innovation & Digital
American Modern
Networking break & refreshments
Session Two
Coral Stage : Distribution: exploring new frontiers
Keynote address
The future of insurance distribution: exploring new frontiers
This keynote looks at distribution trends through an extended lens, evaluating key lessons learned to date and, in a rapidly changing world, what carriers should prioritize in the coming years.
Craig Welsh
Chief Distribution and Marketing Officer
Westfield Insurance
Fireside chat
Growth of D2C: where next?
- Assessing customer uptake so far: are there any notable trends?
- To what extent are insurtechs shaping the D2C agenda?
- Investing in new workflows and data management: what is critical to delivering D2C successfully?
- Changing landscape: how will the role of agents and brokers evolve in light of D2C?
- To what extent is the growth of D2C distribution in the SME market likely?
- Reaching customers directly: which techniques deliver the greatest return?
Ifty Kerzner
Co-Founder & President
Kissterra
Megan Duty
VP, Technology and Project Delivery
Puritan Life
Neelam Paharia
Director, Product Transformation
Allstate
Fireside chat
APIs: unlocking an open world
- Innovating with APIs and microservices: building tech architecture with ‘openness-in-mind’
- API monetization and management: what can be learned from platform economy trailblazers?
- Learning from open finance: what lessons can be drawn from banking?
- Open insurance and the standardization of APIs: what progress has been made so far and what comes next?
- Competing with new digital entrants: how can incumbents play to their strengths?
- Looking ahead: will the API economy eventually require a complete rebuild of tech stacks?
Chris Cargill
Director, Commercial Lines Digital Distribution
Nationwide
Daniel Robinson
Delivery Partner, Insurance
Levvel, an Endava company
Panel discussion
A new era of distribution: preparing for rapid change
- Market trends: what are the key forces shaping insurance distribution in 2022?
- Is embedded insurance the biggest threat facing insurers in the coming years?
- Forging new partnerships and distribution channels: from big brands and OEMs to Big Tech and insurtechs – what’s next?
- Driving D2C forwards: what are the prerequisites of success?
- Assessing underlying business architecture and new tech: what is required to thrive in an era of digital distribution?
- How do agents, brokers and advisors need to evolve to continue to deliver value to customers?
- Is there a future for aggregators in the US market?
Steve Robinson
VP, Chief Distribution Officer
Bestow
Mike Donner
Associate Vice President, Digital Distribution
CNA Insurance
Michael DeGusta
Chief Executive Officer
ClarionDoor
Jade Stage: Digital acceleration: keeping pace with change
Keynote address
Realising a ‘digital vision’
This keynote explores how carriers can move past piecemeal technology adoption and siloed systems by embracing a long-term ‘digital vision’ – ensuring commercial success in a rapidly changing world into 2022 and beyond.
Jim Streicher
Vice President - Operations Personal Lines
Cincinnati Financial Corporation
Fireside chat
Speed and simplicity: harnessing the power of low-code/no-code
- Increasing agility whilst reducing complexity: what are the benefits of adding low-code/no-code to the toolkit?
- To what extent can coding be placed in non-technical hands: just how low-code does low-code need to be?
- How can the advantages of low-code/no-code be leveraged across different departments?
- Empowering employees to own processes: shifting the balance of responsibility and accountability
- Opening a world of opportunities: combining low-code/no-code with APIs and ecosystem networks
Charles Merritt
Co-founder and Chief Executive Officer
Buddy
Corbin Murakami
Director of Product Management
Liferay
Fireside chat
Intelligent automation: capitalising on the opportunities of RPA + ML
- Where have we seen the most fruitful applications of RPA + ML to date?
- What’s the key to making self-service automation a success?
- Towards straight-through automation: what are the challenges and how can they be overcome?
- Streamlining, simplifying, scaling: how can RPA and ML help boost productivity and reduce costs?
- How can intelligent automation be used to bridge mini-ecosystems within insurers’ siloed systems?
- A powerful intersection of AI: what’s the future for integrating RPA and chatbots?
Eileen Potter
Solution Marketing Leader, Insurance
ABBYY
Prashant Hinge
VP, Automation and Employee Experience
Hanover Insurance
Panel discussion
Agility, resilience, innovation: creating the right digital dynamic
- Resilience in the face of the unknown: what more should insurers do to prepare?
- What does a truly stable and robust environment look like for insurers, and how can this be achieved?
- What does it mean to be agile in the new insurance environment?
- Using data-driven decisioning to drive agile thinking: where are the most fruitful applications?
- Designing systems today to accommodate the innovation of tomorrow: what does this look like in practice?
- Utilising microservices and containerization: bridge from legacy to digital
- Staying up-to-date: is software-as-a-service the answer?
- Quantum computing: is the next upheaval on the horizon?
Senior representative, Mendix
Jeanette Ward
Chief Operating Officer
Texas Mutual Insurance Company
Bob Pick
EVP & Chief Information Officer
Philadelphia Insurance
Ashish Savani
Vice President, Business Transformation and Strategic Initiatives
Zurich North America
GG Oncel
Industry Principle – Insurance/North America
Mendix
Networking break & lunch
Session Three
Coral stage: Serving the digital customer: simplicity, communication, trust
Keynote
Delivering customer loyalty: strategies for success in a digital era
In an increasingly price-competitive market customer loyalty is fickle and hard to capture. So, to what extent can excellent CX help carriers stand out? This keynote will explore how carriers can break through the digital wall to build trust, deepen relationships and increase customer retention.
Laura Bennett
SVP e-Consumer North America
Chubb
Fireside chat
CX Personalisation: crossing new frontiers
- Assessing the current landscape: what are the latest developments in data-driven AI for personalisation?
- Merging historical data with predictive analytics: towards a holistic and more accurate view of the customer
- How can insurers best use AI and data to make informed offers at the appropriate moments?
- Personalising propositions: what are the complexities and how can they be overcome?
- Marrying personalisation with trust: staying within customers’ comfort zones
- Blue sky thinking: where could AI-driven CX be in 10 years?
Matt Gabriel
VP, Head of Advanced Customer Analytics and US Segment Advanced Analytics
John Hancock
Robert Nendorf
Director of Analytics
Arity
Panel discussion
CX digital transformation strategies
- Assessing and meeting customer expectations in a digitally accelerated era
- Anywhere and anytime: making customer journeys seamless in a world of choice and convenience
- How are advances in automation, AI and digital take-up redefining CX strategies?
- Connecting front and back: how can you successfully integrate digital agents with back-office systems?
- Customer portals and apps: what lessons can be learned from Europe?
- What role will contact centres play in future communications?
- What stands in the way of truly delivering for the customer? How can these challenges be overcome?
- Looking ahead, what will be the customer channel of choice?
Scott Campbell
Senior Vice President & Chief Client Officer
American National
Assaf Henkin
Co-Founder & President
Sproutt
Denzil Wasson
CTO
Sapiens
Panel discussion
Putting customers at the heart of claims
- Opti-channel approaches: how can insurers ensure customers are sent to the right claims channel for their needs?
- How can insurers build an easy and intuitive claims process across multiple channels?
- Increasing transparency and visibility of claims status: how can insurers be more proactive with communication?
- The value of ‘human in the loop’ design: adding empathy to elevate service and boost loyalty
- How can virtual agents best support human agents? And how might the role of the human agent change?
- Balancing digital with the human touch: when end-to-end digital journeys aren’t suitable
- In what timeframe can we expect to see empathetic tech?
Senior representative, Clara Analytics
Lori Pon
Director, Claims Strategy Innovation
AAA – The Auto Club Group
Grace Hanson
Chief Claims Officer
Hippo
Tyler Jones
Chief Customer & Marketing Officer
Clara Analytics
Jade stage: Embedding a culture of continuous innovation
Interview
Building a start-up culture in-house: creating a successful innovation lab
Peggy Klingel
Director, Start-up Engagement Strategy
Allstate
Megan Brandt
Program Manager
Global Insurance Accelerator
Case Study | Cincinnati Insurance
Defining and implementing a strategic innovation discipline
In this presentation, Wendi discusses what it took to stand up an enterprise-wide innovation discipline. Borrowing from the accelerator playbook, Wendi has spearheaded Cincinnati’s innovation journey, bringing in and using a new innovation methodology and toolkit, engaging with business partners to identify core and edge opportunities, and actively participating in the interlocking innovation ecosystems of insurtech startups and academia.
Wendi Bukowitz
Director of Strategic Innovation
Cincinnati Financial Corporation
Fireside chat
Assessing insurtech + VC trends: on the cutting-edge of innovation
- To what extent has Covid-19 shifted investment priorities and trends in the long-term?
- Hitting new heights: what’s causing the year-on-year rise in insurtech investment? Is it set to continue?
- Activity on all fronts: reflecting on early-stage financings to giant late-stage rounds and market exits
- How is the trend toward niche insurance offerings being reflected in the latest early-stage financings?
- Growth outlook – risks and rewards ahead: where might investors go from here?
Andrew Johnston
Global Head
Gallagher Re InsurTech
Dave Wechsler
Principal Investor
OMERS Ventures
Fireside Chat
Changing the game: the future of US insurtech innovation
- Looking into 2022: where are the opportunities for insurtech to disrupt, partner and collaborate?
- The 2021 insurtech boom: what are the big growth areas?
- Non-price differentiation: where are insurtechs leading the charge?
- What do successful incumbent-insurtech partnerships look like?
- What can be done to aid collaboration between new entrants and incumbents?
Matthew Jones
Managing Director
Anthemis
Tom Lyons
President & Chief Operating Officer
Polly
Networking break & refreshments
Session Four: The future insurance workforce
Keynote address
Diverse and digital talent: the insurance workforce of tomorrow
Championing a diversity of thought and investing in digital talent will be crucial for the success and evolution of the insurance industry in coming years. Carriers should look to create agile, multi-disciplinary teams to help foster new ways of thinking and build expertise and resilience across departments. This keynote will discuss how carriers can attract new talent whilst also investing in training to upskill existing employees in a considered and meaningful way.
Rick Kahlbaugh
Chief Executive Officer
Fortegra
Case study | Rollio.ai
Fuel data-driven decisions by augmenting the employee experience with the first 100% AI assistant for Salesforce
Insurance organizations live in a data-driven world. Decisions are based on significant amounts of information, which needs to be captured continuously. In this case study, Jake Soffer explains how AI simplifies time-consuming processes to empower data-driven decisions with the first Human Interface for Salesforce that reduces the cost of data entry while improving data quality.
Jake Soffer
Chief Executive Officer
Rollio
Panel discussion
From employee experience to operational strategy: exploring the future of work
- WFH, in the office and everywhere in between: how is the employee experience changing?
- How can productivity be encouraged and measured in a remote environment?
- Empowering all employees: how to identify where employee support needs strengthening
- Working from home without compromising security: what measures need to be put in place?
- Exploring how to reskill employees for a digital-first environment
- Repurposing branches? What are insurers doing with their physical spaces?
Huw Newton-Hill
SVP - Head of Attensi USA
Attensi
Justin Gress
Chief Operating Officer - Insurance
Vantage Group Holdings
Amir Farid
Chief Operating Officer & Chief Transformation Officer - Commercial Lines
Westfield Insurance
Beth Schmidt
Director, IT Delivery and Agile Operations
Markel
End of Day 1, Networking & Nashville Night Out at Luke's 32 Bridge
Session Five: A world of ecosystems: thinking beyond insurance
Keynote address
Jerry: the “mobile-first car ownership super app”
Jerry is looking to become a one-stop-shop for all the daily needs of car owners – from insurance to maintenance, warranties to repairs, parking and more. Already serving over 1 million customers across 50 states, Jerry is bringing convenience to its customers with “a few clicks, a text, or a swipe”. Hear Jerry discuss their journey so far and the vision for 2022 and beyond.
John Spottiswood
Chief Operating Officer
Jerry
Transforming the agent and member experience with knowledge Innovation at scale and speed
Some key stats to consider: 80% of insurance customers will switch if member care is not good and 62% of consumers get conflicting answers from field offices and contact centers. eGain helps clients leverage knowledge management to address these challenges. Hear from Evan Siegel, VP of Financial Services Solutions for eGain, who has led innovation in the financial services industry for over two decades.
Evan Siegel
VP, Financial Services
eGain
Case Study
The AXA XL Construction Ecosystem: becoming a ‘partner in risk’
In this presentation, Rose will share the AXA XL journey of the North America Construction Ecosystem and the vision for the future. She’ll discuss how customer service is at the heart of the concept and how the ecosystem is redefining the role of the insurer from a transactional commodity to a ‘partner in risk’ with customers.
Rose Hall
VP, Head of Construction Innovation & Ecosystem
AXA XL
Fireside chat
Playing and scaling in the open landscape: a roadmap for success
- Underlying business architecture: what is required to thrive and scale?
- Syncing data into multiple sources: creating new insight-driven offerings and seamless end-end payout workflows
- The increasingly open landscape: what new innovations have we seen this year?
- Becoming partnership ready: what needs to change?
- Innovating with APIs: what does a successful API-first payments model look like?
- Gaining a competitive advantage: lessons learnt from others in your industry
- ROI: what is needed to facilitate a digital transformation of your ecosystem?
Pierre Braganza
Chief Enterprise Architect
CNA Insurance
Omri Mor
Co-founder and CEO,, Routable
Leaders’ forum
Insurance in an age of convenience: tapping into cross-sector partnerships
- Navigating a changing world: is it feasible to design a long-term ecosystem strategy?
- A future forged from partnerships: what ecosystem of connections will we see moving forward?
- How is the burgeoning data ecosystem fundamentally changing insurance?
- Value-added: what additional experiences and capabilities will customers expect from insurers?
- Getting this transformation right: keeping customer centricity at the heart of all strategies
- Successfully competing with BigTechs and new entrants: is the future to partner?
- Uncovering the opportunities ahead: what lessons can insurers take from open banking?
- Threat or opportunity: how can insurers best position themselves in the new world?
Cameron Nordholm
Head of Product
AgentSync
Mitchell Kemper
State Auto Labs Director
State Auto
Dan Gumpright
Director, New Venture Lead, Tenney 110
American Family Insurance
Cameron Tucker
VP of Partnerships & Affiliate Marketing
Olive.com
Networking break & refreshments
Session six
Coral Stage: Claims in a digital-first world: re-writing the rulebook
Keynote address
Reinventing the claims journey by applying the IoT paradigm
In this presentation, Matteo Carbone, Founder & Director of the IoT Insurance Observatory will discuss how IoT has transformed the claims journey – lowering loss ratios, engaging policy holders and helping create a safer world. With examples and use cases from business lines including auto, marine and general liability, Matteo will explain how the promise of IoT is finally being realised.
Matteo Carbone
Founder & Director
iot insurance observatory
Remote claims assessment: an exploration of new tech
- Aerial imagery, IoT, drones: how are new data sources being leveraged in claims?
- A connected world: the potential of IoT and telematics to automate FNOL and information gathering
- On the scene: how is computer vision evolving and what’s next?
- Combining remote information gathering with AI: how is the human role in assessment set to evolve?
Elizabeth Del Ferro
Vice President and General Manager
Nearmap
Fireside chat
Speed, efficiency, transparency: improving claims processes
- To what extent does automation provide the answers for a quicker and more efficient claims process?
- Driving operational efficiencies: optimising AI to improve productivity and reduce costs
- Responding in real time: understanding the role of NLP and other digital tools when designing an immediate claims experience
- Using AI and NLP to action a seamless transition from digital to human agent
- Is there a limit to automation in claims?
Laurie Pierman
Vice President of Claim Operations
Amerisure Insurance
Benku Thomas
VP, Chief Architect Claims
Chubb
Shyam Somani
Insurance Solutions Owner
Appian
Panel discussion
Preparing for a new wave of product and pricing innovation
- Developing new propositions: what must be considered in order to add real value for customers?
- Balancing a simplification of products and a differentiation of offering: picking the best route
- How can insurers build flexible products to reflect the changing needs of society?
- Using advanced analytics to deliver value-added services and individualized products
- From personalisation to instant services: how will new data sources transform product propositions?
- To what extent are insurtechs driving product and pricing innovation?
Kevin Horwitz
Vice President, Innovation Management and Policy Development
RLI Insurance Company
Emilio Figueroa
Chief Insurance Officer
Foresight
Grant Owens
Chief Insurance Product Officer
Openly
Jade Stage: New opportunities in the data-driven economy
Interview
Are we on the brink of a data revolution?
- How ‘open’ will data become? What new data streams might become available?
- Data marketplaces: are these the future?
- Two-way data trade: how can personalized and value-added services incentivize customers to share their data?
- Ethical personalization: where do the boundaries lie?
- Anticipating a cross-sector data sharing regulation: how can insurers prepare?
- Ensuring data privacy: how can insurers maintain their image as trusted data custodians?
Srinivasan Sankar
Enterprise Data Leader
Hanover Insurance
Fireside chat
The evolution of motor telematics: where next?
- Reflecting on change: how far have telematics come in the past 5 years?
- Beyond pay-per-mile models: how sophisticated could dynamic pricing potentially become?
- Smarter risk profiling: augmenting and integrating telematics data with new data sources – from dash cams to GPS
- Sharing connected car data: building relationships with automakers to benefit all parties
- Data protection: exploring security, access and regulatory requirements
- Smart cities and mobility ecosystems in a connected world: what’s the next phase of auto insurance?
Anthony Delaney
SVP of Product and Underwriting
Acceptance Insurance
Hobe Bond
Senior Product Manager Commercial Lines Telematics & IoT
Nationwide
Fireside chat
The predict and prevent model: leveraging a wealth of IoT data
- How can insurers capitalize on the wealth of real-time data from IoT, wearable devices and sensors?
- Processing data in real time: how can the obstacles be overcome?
- Honing risk analytics: where is new data lending new insights?
- From pricing to risk prevention advice: using real-time data to create a hyper-personal relationship
- Shifting from a reactive to proactive model: responding to risks with timely interventions, communications and advice
- Enabling real-time decisioning and intervention: what’s required?
- Respecting consumer privacy: ensuring data use remains within respectable boundaries
Matteo Carbone
Founder & Director
iot insurance observatory
Dan Campany
VP Innovation, Head of IoT
The Hartford
Panel discussion
Becoming a data-driven company: what does this look like in practice?
- What does an effective data management strategy look like? And what are the current obstacles to achieving this?
- Treating data as an asset: what does it mean to truly curate and commercially drive value from data?
- From IoT to social media: how can insurers overcome the challenges of integrating new, unstructured data?
- Implementing AI and advanced analytics on an industrial scale: how can insurers transform emerging data into predictive and actionable insights?
- Accessing the benefits of cloud: should security still be a concern?
- Looking ahead: what are the keys to becoming a successful data-driven firm?
David Edgerton
SVP Business Applications and Support
Erie Insurance
Paul Bessire
VP of Data
Coterie Insurance
Elizabeth Barsalou
Data Scientist
Counterpart
Alex Johnson
Head of Insurance Solutions
Quantexa
Networking break & lunch
Session Seven: The future of underwriting
Presentation
The impact of climate change on risk: how should insurers respond?
The effects of climate change are posing systemic risks to individuals, local economies and international markets. As catastrophic events become more frequent, how must insurers improve their risk and capital modelling? And what action must the industry take to be better equipped for the challenges ahead.
Guenter Kryszon
Executive Underwriting Officer
Markel
Fireside chat
Optimizing advanced analytics in underwriting
- Where have advanced analytics had the most transformational impact in underwriting to date?
- Unlocking actionable insights from new data: where do the opportunities lie?
- Underwriting new risks without a wealth of historical data: how can AI help?
- Data-driven underwriting: how can far the personalisation of pricing go?
- Ensuring you don’t have unfair outcomes: keeping pricing models unbiased
Dr Lewis Z. Liu
Co-Founder & Chief Executive Officer
Eigen Technologies
Dennis Sparks
SVP, Chief Underwriting Officer
Transverse Insurance
Interview
Cyber: the trends, the threats and the opportunities
- A spotlight on ransomware: how have attacks evolved in the last year?
- Why has cyber insurance been slow to gain traction to date?
- Pricing cyber risk more accurately: how can AI lend a hand?
- Will ‘off the shelf’ products take the line mainstream? Or is parametric the solution for cyber risk?
- What’s the potential market for a personal lines cyber product?
- Cyber resilience in the next normal: how have strategies had to pivot?
Michael Drummond
Head of Cyber & Tech E&O
At Bay
Networking break & refreshments - End of Day 2
“This is the event where real, considered insight is shared, it sets the insurance innovation agenda for the year.”
CEO, Konsileo
Advisory board
We are busy behind the scenes working on making Insurance Innovators: USA unmissable, but this wouldn’t be possible without the help of our Advisory Board. Take a look at our members who are helping drive the direction of our US content.
Justin Gress
Chief Operating Officer - Insurance, Vantage Group Holdings
Telisa Yancy
Chief Marketing Officer, American Family
Nicole Gunderson
Managing Director, Global Insurance Accelerator
Debbie Brackeen
EVP, Chief Strategy and Innovation Officer, CSAA
Jim Streicher
Vice President - Operations Personal Lines, Cincinnati Financial Corporation
Brian Leppard
Digital Director, Farmers Insurance
Dawn LeBlanc
Managing Director, Hartford Insurtech Hub @ Startupbootcamp
Christopher Lowell
Vice President and Head of Innovation, The Hartford
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Catch up on Insurance Innovators USA on-demand content
At Insurance Innovators USA you’ll meet fellow senior insurance leaders in Nashville, hear the latest innovation thinking and uncover the best opportunities for your organization.
To get an idea of what more you can expect, take a look at our on-demand content from past events.