The USA’s greatest insurance event

Where leaders forge the future of insurance

April 22-23 2024 | Music City Center, Nashville

Non-Insurer tickets now sold out

Step into the arena where game-changing partnerships are born, and industry leaders are made.

As America’s leading carrier-led event, Insurance Innovators USA offers you the golden opportunity to keep your finger firmly on the pulse of change. Your journey to success starts now.

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“THE BLUEPRINT FOR INSURANCE CONFERENCES”

GM of Insurance, Forbes

2024 conference speakers

For industry insights and live speaker announcements, follow Insurance Innovators USA on LinkedIn.

Rich Suter

Group President

Great American Insurance Group

Celyeste Power

CEO and President

Insurance Bureau of Canada

Kevin Abramson

President

Cover Whale

Fred Karlinsky

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions Practice

Greenberg Traurig

Marcus Rohlfs

Director of Scouting and Trends

State Farm

Jim Gillard

EVP and Chief Operating Officer

AM Best

Jennifer Kyung

Chief Underwriting Officer

USAA

Hanna Wu

Chief Executive Officer

Amplify Life Insurance

“Great content, speakers and awesome opportunity to network and collaborate.”

AVP, Enterprise Data & Analytics, Hanover Insurance

Discuss the most critical issues facing the industry today

Take a look at the hot topics at this year’s insurance event.

Next-gen AI

Separate fact from fiction as thought leaders unpack the true transformative potential of GenAI, the power of real-time analytics and the future of regulation.

The future of auto insurance

Navigate the mobility revolution with Volvo, Porsche and Boundless Rider as they unveil cutting-edge insights on the futures of telematics, EV innovation and micro-mobility

Insurance in a connected age

Join leaders from Travelers, AXA XL and Yulife to harness the power of IoT, value-added services and gamification to lock in loyalty and influence customer behavior.

Underwriting in uncertain times

Stay ahead of emerging threats, build climate resilience and unlock the power of algorithmic underwriting with USAA, WTW and Zurich.

The CIO Forum

Step into the CIO Forum as Tokio Marine, State Farm and CNA address cyber security, spaghetti architecture and the road to digital maturity.

Web3 and the metaverse continuum

Move beyond the hype and discover the power of spatial computing, the future of virtual reality and the implications of Web3 technologies for insurance.

Who attends

Join 100+ of the most innovative carriers at the USA’s premiere insurance event.

“Truly one of the most thought-provoking and inspiring insurance events! Great content, great speakers, great connections!””

SVP, Head of Innovation, America AXA XL

2024 conference agenda

Session One

08.50 - 09.00

Opening remarks

Carter Lawrence

Commissioner - Commerce & Insurance

Tennessee Government

09.00 - 09.15

Keynote address

Innovating for the future: strategies for success

Rich Suter

Group President

Great American Insurance Group

09.15 - 09.30

Keynote address

Igniting innovation: shaping the future of commercial auto with the flame of AI

Kevin Abramson

President

Cover Whale

09.30 - 09.45

Keynote address

Does regulation help or hinder innovation? US and Canadian markets – a comparative approach

Celyeste Power

CEO and President

Insurance Bureau of Canada

09.45 - 10.00

Advisory session

Mark Belak

Account Director

Genesys

10.00 - 10.15

Keynote address

Prospects for the insurance industry | The view from a rating agency: AM Best

Jim Gillard

EVP and Chief Operating Officer

AM Best

10.15 - 10.50

Leaders' Forum

Strategic priorities for 2024 and beyond

A changing risk landscape: where do the opportunities and challenges lie?
Facing disruption head on: what strategies will be key to succeeding in the age of innovation?
Delivering for the customer: how will the industry need to continue to evolve?
Building a workforce fit for the future
Navigating economic uncertainty: what are the key success factors?
The insurtech promise: a realistic reevaluation

Donald Lacey

Chief Investment Officer, Ping An Voyager Partners

Ping An Global Voyager

Kimberly Vaughn

VP Claims Experience and Culture

Amerisure Insurance

Marcus Rohlfs

Director of Scouting and Trends

State Farm

Kevin Abramson

President

Cover Whale

Allison Albrecht

Director Sales

Clearspeed

Stage 1 - Operational optimization

11.30 - 11.35

Opening remarks

11.35 - 11.50

Keynote address

Entering the next era of digital transformation: creating strategies for success

Parin Kothari

AVP, Digital Transformation

Manulife

11.50 - 12.05

Advisory session

Eileen Potter

VP of Insurance Marketing

Smart Communications

12.05 - 12.30

Fireside chat

Advancements in AI: a new dawn for operations?

How can insurers leverage AI to gain a competitive edge?
AI-powered automation: where is the investment worth the reward?
From Machine Learning to AI: taking operational efficiency to the next level
What is the potential of generative AI? In what timeframe?
Feeding the machine: how can insurers create the data infrastructure AI requires?
How is AI adoption reshaping demand for IT skills and talent?
The future of the AI-powered organization: Combining AI, IoT and blockchain

Megan Duty

SVP

Puritan Life

Andrew Johnston

Global Head of InsurTech

Gallagher Re

Raymond Carlson

Sr. Partner, US Insurance Advisory Head

Kyndryl

12.30 - 12.45

Keynote address

A data transformation journey: lessons from Pacific Life

Daniel Hermansson

AVP Corporate Strategy

Pacific Life Re

12.45 - 13.15

Panel discussion

Optimising operations in the digital age

What are the principal areas in which digital technologies can streamline processes?
From claims processing to compliance: unlocking the value of RPA
Transformation in the face of rising costs: what is the potential for plug & play and ‘as-a-service’ models?
Flexible and resilient: responding to the call for agile operating models
Keeping pace with BigTech and disruptors: how can insurers overcome legacy constraints?
Digital twins, data modelling, drones: what efficiencies could emerging technologies bring?
Ensuring ROI: how can insurers maximise value from investment?

Bradley Purnhagen

Head of Breakthrough Innovation

The Cincinnati Insurance Companies

Alex Carvalho

Investor

Distributed Ventures

Chris Sawyer

President & CEO

Next Level Solutions

Stage 2 - Product & Pricing

11.30 - 11.35

Opening remarks

11.35 - 11.55

Keynote address

Revolutionising product and pricing: the role of connected data

Yaron Ben-Zvi

Chief Operating Officer

Oka – The Carbon Insurance Company

11.50 - 12.10

Fireside chat

Unleashing the power of IoT and telematics in pricing

Telematics and the move to behaviour-based pricing: understanding the need for explainability
How can insurers reconcile greater pricing sophistication with transparency?
Will explainability in UBI become a competitive differentiator? Or could too much transparency in pricing give away competitive edge?
How likely are regulators to require XAI as AI advances?
Towards responsible AI in pricing: what steps need to be taken?

John Broadrick

Director Product Development P&C

Nationwide

Michael Sydor

Former Assistant Director Product Analysis

Liberty Mutual

Larry Baeder

Data Scientist

Milliman

12.10 - 12.35

Panel discussion

Insurance reimagined: how is technology supporting the move to wellbeing?

From mitigation to prevention: how can insurers make a real difference to customers wellbeing?
How can insurers take advantage of real-time data to step up from tracking to influencing behaviour?
What are the technology capabilities necessary to deliver personalised wellbeing and risk prevention solutions at scale?
What role will insurers play in the wellness ecosystem?
Wellbeing-as-a-service: in what timeline will this become the core product?

Amir Abdullah

Head of Product

Yulife

Stephen Mitchley

Chief Strategy Officer

Vitality

Horacio Herrera-Fajer

Head of Life Insurance Partnerships

Grail

Dr Christy Lane

Founder

Flora

12.50 - 13.15

Fireside chat

Pricing 2.0: the next generation of pricing

From subscription models to pay-as-you-go: where will customer behaviours take us next?
The rise of value-added services: is price still central to customer retention?
Pricing in an inflationary world: how do pricing models need to adapt?
Softening rates, hard markets: how might pricing agility allow insurers to navigate economic uncertainty?
Maintaining a robust risk pool: how can insurers leverage personalised pricing while protecting the underinsured?
Meeting the challenge of dynamic pricing: what must insurers do to prepare?

Todd Lehmann

VP & Chief Actuary

Quincy Mutual

Anthony Delaney

EVP, Chief Insurance Officer

First Acceptance Insurance Company

Director of Product Management

Arity

Stage 3 - A revolution in claims

11.30 - 11.35

Opening remarks

11.35 - 12.00

Fireside chat

The next CX evolution

Grace Hanson

Chief Claims Officer

Hippo

Parimal Kumar

VP, Head of Technology

QBE

Heather Wilson

Chief Executive Officer

Clara Analytics

12.00 - 12.15

Advisory session

12.15 - 12.30

Case study

The empathetic resolution model: building a human-centric approach to claims

Greg Hamlin

SVP Chief Claims Officer

Berkley Industrial Comp

12.45 - 13.15

Panel discussion

Towards touchless claims: the next step in claims automation

What lessons can be learnt from existing examples of STP?
Augmenting analytics to automate complex claims: what are the keys to success?
Assessing the power of new data points: from IoT to satellite tech
What is the role of the claims handler in an automated world?
Challenging assumptions: is the human always more supportive than the digital?
Assessing the power of generative AI: a step-change in AI-powered claims?

Lori Pon

Insurance Thought Leader

Insurance Innovators USA

Gwen Olson

AVP Enterprise Claims Strategy

American Family

Daniel Savage

Strategic Consultant Claims

Mass Mutual

Stage 4 - The Innovation Lab

11.30 - 11.35

Opening remarks

11.35 - 11.50

Keynote address

Unveiling the Power of Diversity, Inclusion, and Innovation in Insurance Leadership

11.50 - 12.10

Advisory

Your people, your future: why generative AI is the ultimate talent investment

Brian Knowles

US Insurance Lead

Attensi

Patrice Grant

Account Director

Attensi

12.10 - 12.25

Presentation

Reimagining pet insurance: building a wellness ecosystem

Dylan Whitehead

Director of Claims

Pumpkin Insurance

12.25 - 12.40

Case study

Meeting the demand of insurance

Nabil Rahman

Chief Strategy Officer

Spot Insurance

12.40 - 12.55

Case study

Don’t forget to ask “why”: Unveiling the purpose-driven path in insurance

Tim Attia

Chief Executive Officer

Slice Labs

12.55 - 13.10

Presentation

Innovating products for Climate Resilience

Kyra Peyton

Innovation

CSAA

Stage 1 - Making predict and prevent a reality

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Unlocking the power of predict and prevent in flood insurance

Derek Lynch

Chief Underwriting Officer

reThought Flood

14.50 - 15.15

Fireside chat

Optimising IoT: defining a data strategy

Coping with scale and storage: how will data management strategies need to adapt to leverage IoT effectively?
IoT analytics: what is the key to converting raw data into actionable insights?
Prescriptive analytics: how can insurers optimise real-time analytics at scale?
Beyond latency issues, cyber risk and transport costs: the power of edge computing
How will edge AI allow insurers to optimise existing IoT networks?
Towards real-time decentralised risk prevention: unlocking the potential of IoT

Levi Stacey

Product Principal - Telematics

Nationwide

Bipin Chadha

VP of Data Science

CSAA

15.15 - 15.30

Presentation

Value-added services for risk prevention

Wendi Bukowitz

VP, Director of Strategic Innovation

The Cincinnati Insurance Companies

15.30 - 16.00

Panel discussion

Predict and prevent in action: how can risk genuinely be reduced?

Moving from Sudheecarrier to risk mitigator: what are the key success criteria?
Overcoming privacy concerns to increase uptake: what might be the catalyst for customers to share their data more freely?
Driving behavioural change: which approaches have been most successful to date?
Incentivising behavioural change through dynamic pricing: when is and isn’t this viable?
Gamification: what makes it effective across different demographics?
Connecting customers with a wider risk prevention ecosystem: what is required?
From home to commercial: where will opportunities for driving proactive risk mitigation emerge moving forward?

Daniel Campany

VP Innovation

The Hartford

Milena Russo

Innovation Manager

AXA XL

Drew Doleski

Connected Home Product Strategy Director

Homesite Insurance

Stage 2 - The changing face of distribution

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Asia rising: understanding a sea-change in digital distribution

Theresa Blissing

Best Selling Author and Podcast Host

InsurTech in Asia

14.50 - 15.15

Fireside chat

Enhancing the broker-insurer relationship

Winning broker buy-in: what is the formula for creating enduring partnerships?
What steps need to be taken to facilitate broker-insurer collaboration?
How is consolidation within the broker market impacting expectations of carriers?
Towards quick and responsive communication: what tools are needed?
From seamless APIs to data prefill: noone left behind in the drive to digital

Chris Cargill

Head of Digital Distribution

Westfield

Julie Brown

EVP Commercial Insurance

Mobilitas Insurance

Trevor Smith

SVP of Sharing Economy and Mobility

Marsh

15.15 - 15.30

Presentation

Augmented and mixed reality: the next frontier for contextual marketing

Justin Jacobs

SVP

IMA Financial Group

15.30 - 16.00

Panel discussion

From aggregators to embedded finance to D2C: where next for the channel revolution?

Planning a channel strategy: where will customer behaviours go next?
An embedded finance boom? Assessing the global trends
Will the USA ever see the equivalent of Asian superapps?
The rise of insurtech aggregators: are they here to stay?
Going D2C with complex products: what are the hurdles and how can they be overcome?
Creating a frictionless journey across multiple channels: how are new technologies making integrated channels a reality?

Brandon Wienkes

Customer Digital Technology Director

American Family

Cristiane Chiacchio

Head of Distribution Partnerships

Prudential

Kate Birtch

GM of Insurance

Forbes Advisor

Stage 3 - Fighting digital fraud

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Generative AI: friend or foe of insurance fraud?

Santhosh Ladalla

Director of Artificial Intelligence/Machine Learning

CNA Insurance

14.50 - 15.15

Fireside chat

Leveraging next-gen data sources in counter-fraud

Where are the opportunities to source more, and better quality, data?
Combatting deepfakes: how must biometrics and image forensics be leveraged?
Holistic customer understanding: assessing the power of behaviometrics in counter fraud
Addressing the legal and ethical minefields: where do the boundaries lie?

Patterson Webber

Director – Fraud Operations

Asurion

Marta Magnuszewska

Senior Director (VP) of Claims Analytics

Markel

15.30 - 16.00

Panel discussion

Balancing counter-fraud with seamless CX

Jay Patel

AVP, Corporate Development and Strategic Finance

Fortitude Re

John Norrie

Data Scientist Lead

Shift Technology

Ronnie Gammage

Senior Manager Claims Experience

Lemonade

Stage 4 - The Innovation Lab

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Better claims outcomes in workers comp: overcoming the road-blocks to recovery

Sarah Grace

Director of Medical Intervention and Strategy

Travelers

14.50 - 15.05

Keynote address

Approaching Innovation with an Investment Lens

Doug Roerden

Head of Experience Design

FM Global

15.05 - 15.20

Case study

Insurance sucks – but it doesn’t have to: revolutionising the buying experience

Co-Founder & CEO

LUNA Insurance

15.20 - 15.35

Case study

Redefining digital distribution: the future of agent interactions

Betsy Stella

SVP VP Carrier Management & Operations

Insurify

15.35 - 16.05

Panel discussion

The future of insurtech

The Insurtech Winter: how long will it last and just how frosty could it get?
Understanding changing investment appetite: which products and models are likely to thrive?
From embedded finance to DeFi: where can insurtech lead the way?
Unicorn versus camel: how have the routes to profitability shifted?
To what extent will we see incumbent insurers taking equity in insurtechs?
Reflecting on insurer-startup partnerships: what are the success stories and where does progress still need to be made?
Exploring alternative sources and structures of funding: what are the options?

Amir Kabir

General Partner

AV8 Ventures

Aidan Madigan-Curtis

Partner

Eclipse Ventures

Craig Schedler

Managing Director

Northwestern Mutual Future Ventures

Joseph Guastella

Partner

Viewpoint Ventures

Stage 1 - Next-gen AI

16.30 - 16.45

Keynote address

Generative AI: fad or future?

Iris Devriese

AI Liability Lead

Munich Re

16.45 - 17.00

Presentation

Is digitalization delivering meaningful innovation to the insurance industry?

James Berrocal Sizemore

Chief Insurance Strategist

Informatica

17.00 - 17.30

Fireside chat

Customer engagement in the age of AI

How has public access to generative AI changed public opinion around AI-powered interactions?
What will advances in AI mean for the future of hyperpersonalisation in marketing and content creation?
How can Multimodal AI’s ability to analyze across sound, image and text together transform customer interactions?
How can AI interactions be made seamless across multiple channels?
Unlocking the power of personalization, upselling and tailored recommendations

Lizzie Kolkowski

AVP Innovation

Canal Insurance

John Chu

Chief Executive Officer

Bamboo Insurance

Andrea Collins

Chief Marketing Officer

Cowbell

Robert Anderson

Principal Architect

Endava

17.45 - 18.00

Interview

Towards responsible AI

What will AI capabilities and deployment look like in 2030?
Identifying the true risks of a booming technology
What is the true intent and direction of AI regulation?
What safeguards must be in place to confidently and securely deploy AI including generative AI?
AI innovation vs AI risk management: where should the balance lie?

Maria Kokiasmenos

VP, Associate General Counsel

The Hartford

Stage 2 - The future of auto insurance

16.30 - 16.50

Keynote address

Connected, embedded, subscribed: navigating the mobility revolution

Bryan Falchuk

Best Selling Author and Podcast Host, The Future of Insurance

Insurance Innovators USA

17.05 - 17.25

Keynote address

The truth behind telematics: separating fact from fiction in both personal and commercial auto

Matteo Carbone

Founder & Director

IoT Insurance Observatory

17.25 - 18.00

Panel discussion

Navigating the future of insurance in a new mobility ecosystem

From UBI to mobility-as-a-service: keeping pace with post-COVID patterns in mobility
Vision Zero: V2X, telematics and the impact on road safety
The rise of autonomous vehicles: navigating the risks and grasping the opportunities
What are the implications of OEM data ownership?
How can insurers position themselves to come out ahead in the OEM partner race?
Inside the Inflation Reduction Act: analysing the impact on the mobility ecosystem
Electric, hydrogen powered or something else: the future of motor power

Trenholm Palmer

Director of Digital Insurance

Volvo Financial Services

Fred Blumer

Chief Executive Officer

Porsche Auto Insurance

Al Bagiro

Chief Executive Officer

Cogo Insurance

Session Five

09.00 - 09.05

Opening remarks

09.05 - 09.20

Keynote address

Fred Karlinsky

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions Practice

Greenberg Traurig

09.20 - 09.35

Keynote address

AI Unleashed, Cyber Threats Looming: Strategies to Tackle Emerging Risks

09.35 - 09.50

Keynote address

Insurance in the age of the smart city

Lauren Sorkin

Executive Director

Resilient Cities Network

09.50 - 10.05

Advisory

Increasing climate resilience through the use of parametric insurance

Jyoti Bontemps

Director - Core Insurance Transformation

PwC

10.05 - 10.40

Leaders' Forum

Connected insurance: grasping a win-win opportunity

Reduced risks, narrowing protection gaps: where will connected insurance bring the greatest benefits?
Towards ubiquitous connectivity: what will be the impact of 6G and in what timeframe?
How can insurers leverage more frequent touchpoints to collect ever deeper customer data?
Will incoming data regulation help or hinder the interconnectivity revolution?
The generative AI risk advisor: what are the possibilities in customer engagement and data collection?
Capitalising on customer insights: what new avenues for monetization will become available?
Lower risk, lower premiums: how will business models need to adapt to ensure long-term profitability?
In what timeframe, if ever, will predict and prevent become the core product?

Rose Hall

SVP, Head of Innovation, Americas

AXA XL

Pete Frey

AVP, Telematics

Great American Insurance Group

Dan Woods

Founder and CEO

Socotra

Stage 1 - The Future of Distribution

11.20 - 11.35

Keynote address

The rapid growth of open insurance adoption

11.35 - 12.00

Fireside chat

Charting the future of embedded insurance

OEMs as a driver of embedded auto insurance: what are the implications for insurers?
Looking beyond travel and auto: which lines hold the most promise for embedded?
From tech to CX: what are potential partners demanding from insurers?
Embedding complex products: where are the issues and how can they be overcome?
The power of partner data: embedding personalised and relevant products
Embedded competition: could embedded aggregators be the future?

Alexander M. Choniski

Head of Embedded Insurance

Gallagher Re

Akhil Aniff

Director Of Business Development

Pattern Insurance

Adam Fischer

EVP Product and Technology

Clearcover

12.00 - 12.20

Presentation

Improving CX and generating new revenue streams with embedded insurance: perspectives from a Mobility OEM, Volvo Group

Chuck Gomez

General Manager, North America

InsureMO

Trenholm Palmer

Director of Digital Insurance

Volvo Financial Services

12.20 - 12.55

Panel discussion

Maximizing the potential of digital

Insurance in an open world: grasping the opportunity
Are open APIs the key to collaboration?
How must tech stacks evolve to engage with digital ecosystems?
Towards standardised APIs: how much progress has been made?
What lessons can be drawn from Open Banking?
Open insurance: what is the ultimate goal and how can the industry attain it?

Prateek Sangal

Head of Digital Strategy, North America P&C

AmTrust Financial Services

Arthur Borden

Head of Digital Business Systems & Architecture

Everest Insurance

Amir Peivandi

Chief Technology Officer

Saskatchewan Blue Cross

Stage 2 - Underwriting in uncertain times

11.20 - 11.35

Keynote address

Insurance in a volatile world: climate change and the necessity of protection

Jennifer Kyung

Chief Underwriting Officer

USAA

11.35 - 12.00

Fireside chat

Innovation in a new world

Cyber, climate, space: where are opportunities emerging for product innovation?
From microinsurance to on-demand offerings: how are models evolving to meet underserved markets?
Beyond UBI and parametric models: how is connected data fuelling a new wave of product innovation?
Cyber, NatCat, pandemic: what is the potential of parametric in addressing underserved risks?
Rethinking approaches to new risks: how are advanced analytics, predictive modelling and real-time data changing the game?
Preparing for the unknown: how can products remain resilient in the face of emerging risks?

Kathryn Rudolph

Director Product Development

Southern Guaranty Insurance

12.20 - 12.55

Panel discussion

The future of underwriting

How can underwriters build resilience in the face of inflation and rising costs?
How will ML and AI enable greater accuracy and efficiency in the underwriting process?
Where are algorithmic approaches useful and where does underwriting still require the human touch?
What challenges stand in the way of exploiting automation? How can these be overcome?
Bionic underwriting: what are the barriers to effective human-machine collaboration?
Cyber, crypto, climate: how can data analytics be optimised to navigate an uncertain risk landscape?
What new data sources should be considered to tackle emerging risks?
How will underwriting transformation deliver a competitive advantage and market differentiation?

Paige Stiefel

Head of USA Operations

Boxx Insurance Inc

Taffy Jo Mayers

Global Head of Commercial, Property and Casualty and Specialty propositions

WTW

Founder & Chief Executive Officer

inRev

Aaron Wright

Director, Strategy

Earnix

Stage 3 - Data and analytics

11.20 - 11.35

Keynote address

Forging the future of business with AI

Russell Page

Chief Information Officer

Hagerty

11.35 - 11.50

Advisory

Empowering underwriting excellence: the fusion of modern tech and AI

Mark McGhiey

CSP, CFPS, AFIS, Sr. Associate Vice President

Nationwide

Roger Duffield

CPCU, ARM, SVP and General Manager of Risk Management

iLearning Engines

11.50 - 12.15

Fireside chat

Supercharging analytics

What can insurers learn from BigTech data strategies?
How can insurers deploy augmented analytics for enhanced insights?
How can insurers optimise analytics while remaining compliant with incoming data regulations?
Explainable AI: the next step in ethical model validation?
Towards real-time analytics: what capabilities are necessary for seamless IoT integration?

Paul Avilez

VP Data Architecture

CNA Insurance

Kemi Nelson

VP Data Products and Strategy

Liberty Mutual

12.15 - 12.55

Panel discussion

Data maturity: making the data dream a reality

Overcoming legacy systems: the road to data maturity?
Data management: where do the challenges still lie? How can these be overcome?
Leveraging cloud: what is the key to doing this securely?
Sourcing, cleaning, integrating: what are the keys to success in overcoming data quality issues?
Making the most of data: how can this be achieved?
Generative AI: a step-change in exploitation of unstructured data?

Parimal Kumar

VP, Head of Technology

QBE

Nan Li

VP AI/ML Statistical Practices

Nationwide

Rajeev Gupta

Co-founder and Chief Product Officer

Cowbell

Stage 4 - The CIO forum

11.20 - 11.35

Keynote address

Cybersecurity: meeting the challenge

Robert Pick

Chief Information Officer

Tokio Marine Insurance

11.50 - 12.15

Fireside chat

Building an architecture fit for the future

The road to digital maturity: how far has the industry come and how far is left to go?
What strategies must be adopted to avoid spaghetti architecture and shadow IT?
How are data security requirements evolving, and how can insurers keep pace?
From multi to distributed cloud: how can cloud strategies remain resilient in the face of future risks?
Integration and interoperability: what will a truly API-first architecture look like and how can it be achieved?
From composable architecture to heterogenous ecosystems: what is the latest frontier in technological architecture?

Chad Sands

IT Leader and Architect

State Farm

Pierre Braganza

Chief Enterprise Architect

CNA Insurance

12.15 - 12.55

Panel discussion

Synergizing IT and business strategies in an era of digital transformation

The alignment of IT and business strategies: what are the key considerations and how are they evolving?
How are insurers maximising the value derived from digital transformation efforts?
How should technological change influence business strategy and where do the main opportunities lie?
How must IT evolve to facilitate changing business models?
Cybersecurity and transformation: driving safe change

Greg Tacchetti

Chief Information and Strategy Officer

State Auto

Justin Gress

Chief Operating Officer - Insurance

Vantage Group Holdings

Tim Lenahan

Executive Strategist

Sapiens

Session Seven

14.10 - 14.15

Opening remarks

14.15 - 14.40

Panel discussion

Trendspotting: where will innovation go next?

Assessing the pace of innovation: what will investment trends look like for 2024 and beyond?
From OEMs to bigtech: what are the key battlegrounds for insurers competing against new entrants?
Sharing, gig and circular economies: what novel insurance needs is the digital revolution producing?
Advances in IoT and connected technology: what innovations are emerging as a result?
In what ways is insurtech uniquely positioned to enable the next generation of climate innovation?
AI, space, cannabis, green energy: what is the relative size of emerging insurance opportunities?
Anticipating future insurtech disruption: which areas of insurance will be transformed next?

Dominique Roudaut

Partner, Innovation

MS&AD Ventures

Robert Cooney

Senior Managing Director

Aon

Lisa Wardlaw

President & Founder

360 Digital Immersion

Dave Mullen

SVB Capital

14.40 - 14.55

Case study

James Benham

Host

The InsurTech Geek Podcast

14.55 - 15.10

Case study

Amplify Life

Hanna Wu

Chief Executive Officer

Amplify Life Insurance

15.10 - 15.25

Case study

Navigating the cryptoverse

Eyhab Aejaz

Chief Executive Officer

Breach Insurance

15.25 - 15.45

Fireside chat

Entering the DARQ age: what are the implications for insurance?

The DARQ technologies are:

Distributed Ledger Technology
Artificial Intelligence
Reality (Virtual Reality and Extended Reality)
Quantum Computing

This Fireside Chat will explore the ways these technologies are and will continue to transform insurance, and the groundbreaking power of the combination of all four.

David Verbeeten

Chief Commercial Officer

Nayms

Ash Naik

Head of Auto Insurance Products

AAIS

Select a stage

Session One

08.50 - 09.00

Opening remarks

Carter Lawrence

Commissioner - Commerce & Insurance

Tennessee Government

09.00 - 09.15

Keynote address

Innovating for the future: strategies for success

Rich Suter

Group President

Great American Insurance Group

09.15 - 09.30

Keynote address

Igniting innovation: shaping the future of commercial auto with the flame of AI

Kevin Abramson

President

Cover Whale

09.30 - 09.45

Keynote address

Does regulation help or hinder innovation? US and Canadian markets – a comparative approach

Celyeste Power

CEO and President

Insurance Bureau of Canada

09.45 - 10.00

Advisory session

Mark Belak

Account Director

Genesys

10.00 - 10.15

Keynote address

Prospects for the insurance industry | The view from a rating agency: AM Best

Jim Gillard

EVP and Chief Operating Officer

AM Best

10.15 - 10.50

Leaders' Forum

Strategic priorities for 2024 and beyond

A changing risk landscape: where do the opportunities and challenges lie?
Facing disruption head on: what strategies will be key to succeeding in the age of innovation?
Delivering for the customer: how will the industry need to continue to evolve?
Building a workforce fit for the future
Navigating economic uncertainty: what are the key success factors?
The insurtech promise: a realistic reevaluation

Donald Lacey

Chief Investment Officer, Ping An Voyager Partners

Ping An Global Voyager

Kimberly Vaughn

VP Claims Experience and Culture

Amerisure Insurance

Marcus Rohlfs

Director of Scouting and Trends

State Farm

Kevin Abramson

President

Cover Whale

Allison Albrecht

Director Sales

Clearspeed

Stage 1 - Operational optimization

11.30 - 11.35

Opening remarks

11.35 - 11.50

Keynote address

Entering the next era of digital transformation: creating strategies for success

Parin Kothari

AVP, Digital Transformation

Manulife

11.50 - 12.05

Advisory session

Eileen Potter

VP of Insurance Marketing

Smart Communications

12.05 - 12.30

Fireside chat

Advancements in AI: a new dawn for operations?

How can insurers leverage AI to gain a competitive edge?
AI-powered automation: where is the investment worth the reward?
From Machine Learning to AI: taking operational efficiency to the next level
What is the potential of generative AI? In what timeframe?
Feeding the machine: how can insurers create the data infrastructure AI requires?
How is AI adoption reshaping demand for IT skills and talent?
The future of the AI-powered organization: Combining AI, IoT and blockchain

Megan Duty

SVP

Puritan Life

Andrew Johnston

Global Head of InsurTech

Gallagher Re

Raymond Carlson

Sr. Partner, US Insurance Advisory Head

Kyndryl

12.30 - 12.45

Keynote address

A data transformation journey: lessons from Pacific Life

Daniel Hermansson

AVP Corporate Strategy

Pacific Life Re

12.45 - 13.15

Panel discussion

Optimising operations in the digital age

What are the principal areas in which digital technologies can streamline processes?
From claims processing to compliance: unlocking the value of RPA
Transformation in the face of rising costs: what is the potential for plug & play and ‘as-a-service’ models?
Flexible and resilient: responding to the call for agile operating models
Keeping pace with BigTech and disruptors: how can insurers overcome legacy constraints?
Digital twins, data modelling, drones: what efficiencies could emerging technologies bring?
Ensuring ROI: how can insurers maximise value from investment?

Bradley Purnhagen

Head of Breakthrough Innovation

The Cincinnati Insurance Companies

Alex Carvalho

Investor

Distributed Ventures

Chris Sawyer

President & CEO

Next Level Solutions

Stage 2 - Product & Pricing

11.30 - 11.35

Opening remarks

11.35 - 11.55

Keynote address

Revolutionising product and pricing: the role of connected data

Yaron Ben-Zvi

Chief Operating Officer

Oka – The Carbon Insurance Company

11.50 - 12.10

Fireside chat

Unleashing the power of IoT and telematics in pricing

Telematics and the move to behaviour-based pricing: understanding the need for explainability
How can insurers reconcile greater pricing sophistication with transparency?
Will explainability in UBI become a competitive differentiator? Or could too much transparency in pricing give away competitive edge?
How likely are regulators to require XAI as AI advances?
Towards responsible AI in pricing: what steps need to be taken?

John Broadrick

Director Product Development P&C

Nationwide

Michael Sydor

Former Assistant Director Product Analysis

Liberty Mutual

Larry Baeder

Data Scientist

Milliman

12.10 - 12.35

Panel discussion

Insurance reimagined: how is technology supporting the move to wellbeing?

From mitigation to prevention: how can insurers make a real difference to customers wellbeing?
How can insurers take advantage of real-time data to step up from tracking to influencing behaviour?
What are the technology capabilities necessary to deliver personalised wellbeing and risk prevention solutions at scale?
What role will insurers play in the wellness ecosystem?
Wellbeing-as-a-service: in what timeline will this become the core product?

Amir Abdullah

Head of Product

Yulife

Stephen Mitchley

Chief Strategy Officer

Vitality

Horacio Herrera-Fajer

Head of Life Insurance Partnerships

Grail

Dr Christy Lane

Founder

Flora

12.50 - 13.15

Fireside chat

Pricing 2.0: the next generation of pricing

From subscription models to pay-as-you-go: where will customer behaviours take us next?
The rise of value-added services: is price still central to customer retention?
Pricing in an inflationary world: how do pricing models need to adapt?
Softening rates, hard markets: how might pricing agility allow insurers to navigate economic uncertainty?
Maintaining a robust risk pool: how can insurers leverage personalised pricing while protecting the underinsured?
Meeting the challenge of dynamic pricing: what must insurers do to prepare?

Todd Lehmann

VP & Chief Actuary

Quincy Mutual

Anthony Delaney

EVP, Chief Insurance Officer

First Acceptance Insurance Company

Director of Product Management

Arity

Stage 3 - A revolution in claims

11.30 - 11.35

Opening remarks

11.35 - 12.00

Fireside chat

The next CX evolution

Grace Hanson

Chief Claims Officer

Hippo

Parimal Kumar

VP, Head of Technology

QBE

Heather Wilson

Chief Executive Officer

Clara Analytics

12.00 - 12.15

Advisory session

12.15 - 12.30

Case study

The empathetic resolution model: building a human-centric approach to claims

Greg Hamlin

SVP Chief Claims Officer

Berkley Industrial Comp

12.45 - 13.15

Panel discussion

Towards touchless claims: the next step in claims automation

What lessons can be learnt from existing examples of STP?
Augmenting analytics to automate complex claims: what are the keys to success?
Assessing the power of new data points: from IoT to satellite tech
What is the role of the claims handler in an automated world?
Challenging assumptions: is the human always more supportive than the digital?
Assessing the power of generative AI: a step-change in AI-powered claims?

Lori Pon

Insurance Thought Leader

Insurance Innovators USA

Gwen Olson

AVP Enterprise Claims Strategy

American Family

Daniel Savage

Strategic Consultant Claims

Mass Mutual

Stage 4 - The Innovation Lab

11.30 - 11.35

Opening remarks

11.35 - 11.50

Keynote address

Unveiling the Power of Diversity, Inclusion, and Innovation in Insurance Leadership

11.50 - 12.10

Advisory

Your people, your future: why generative AI is the ultimate talent investment

Brian Knowles

US Insurance Lead

Attensi

Patrice Grant

Account Director

Attensi

12.10 - 12.25

Presentation

Reimagining pet insurance: building a wellness ecosystem

Dylan Whitehead

Director of Claims

Pumpkin Insurance

12.25 - 12.40

Case study

Meeting the demand of insurance

Nabil Rahman

Chief Strategy Officer

Spot Insurance

12.40 - 12.55

Case study

Don’t forget to ask “why”: Unveiling the purpose-driven path in insurance

Tim Attia

Chief Executive Officer

Slice Labs

12.55 - 13.10

Presentation

Innovating products for Climate Resilience

Kyra Peyton

Innovation

CSAA

Stage 1 - Making predict and prevent a reality

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Unlocking the power of predict and prevent in flood insurance

Derek Lynch

Chief Underwriting Officer

reThought Flood

14.50 - 15.15

Fireside chat

Optimising IoT: defining a data strategy

Coping with scale and storage: how will data management strategies need to adapt to leverage IoT effectively?
IoT analytics: what is the key to converting raw data into actionable insights?
Prescriptive analytics: how can insurers optimise real-time analytics at scale?
Beyond latency issues, cyber risk and transport costs: the power of edge computing
How will edge AI allow insurers to optimise existing IoT networks?
Towards real-time decentralised risk prevention: unlocking the potential of IoT

Levi Stacey

Product Principal - Telematics

Nationwide

Bipin Chadha

VP of Data Science

CSAA

15.15 - 15.30

Presentation

Value-added services for risk prevention

Wendi Bukowitz

VP, Director of Strategic Innovation

The Cincinnati Insurance Companies

15.30 - 16.00

Panel discussion

Predict and prevent in action: how can risk genuinely be reduced?

Moving from Sudheecarrier to risk mitigator: what are the key success criteria?
Overcoming privacy concerns to increase uptake: what might be the catalyst for customers to share their data more freely?
Driving behavioural change: which approaches have been most successful to date?
Incentivising behavioural change through dynamic pricing: when is and isn’t this viable?
Gamification: what makes it effective across different demographics?
Connecting customers with a wider risk prevention ecosystem: what is required?
From home to commercial: where will opportunities for driving proactive risk mitigation emerge moving forward?

Daniel Campany

VP Innovation

The Hartford

Milena Russo

Innovation Manager

AXA XL

Drew Doleski

Connected Home Product Strategy Director

Homesite Insurance

Stage 2 - The changing face of distribution

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Asia rising: understanding a sea-change in digital distribution

Theresa Blissing

Best Selling Author and Podcast Host

InsurTech in Asia

14.50 - 15.15

Fireside chat

Enhancing the broker-insurer relationship

Winning broker buy-in: what is the formula for creating enduring partnerships?
What steps need to be taken to facilitate broker-insurer collaboration?
How is consolidation within the broker market impacting expectations of carriers?
Towards quick and responsive communication: what tools are needed?
From seamless APIs to data prefill: noone left behind in the drive to digital

Chris Cargill

Head of Digital Distribution

Westfield

Julie Brown

EVP Commercial Insurance

Mobilitas Insurance

Trevor Smith

SVP of Sharing Economy and Mobility

Marsh

15.15 - 15.30

Presentation

Augmented and mixed reality: the next frontier for contextual marketing

Justin Jacobs

SVP

IMA Financial Group

15.30 - 16.00

Panel discussion

From aggregators to embedded finance to D2C: where next for the channel revolution?

Planning a channel strategy: where will customer behaviours go next?
An embedded finance boom? Assessing the global trends
Will the USA ever see the equivalent of Asian superapps?
The rise of insurtech aggregators: are they here to stay?
Going D2C with complex products: what are the hurdles and how can they be overcome?
Creating a frictionless journey across multiple channels: how are new technologies making integrated channels a reality?

Brandon Wienkes

Customer Digital Technology Director

American Family

Cristiane Chiacchio

Head of Distribution Partnerships

Prudential

Kate Birtch

GM of Insurance

Forbes Advisor

Stage 3 - Fighting digital fraud

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Generative AI: friend or foe of insurance fraud?

Santhosh Ladalla

Director of Artificial Intelligence/Machine Learning

CNA Insurance

14.50 - 15.15

Fireside chat

Leveraging next-gen data sources in counter-fraud

Where are the opportunities to source more, and better quality, data?
Combatting deepfakes: how must biometrics and image forensics be leveraged?
Holistic customer understanding: assessing the power of behaviometrics in counter fraud
Addressing the legal and ethical minefields: where do the boundaries lie?

Patterson Webber

Director – Fraud Operations

Asurion

Marta Magnuszewska

Senior Director (VP) of Claims Analytics

Markel

15.30 - 16.00

Panel discussion

Balancing counter-fraud with seamless CX

Jay Patel

AVP, Corporate Development and Strategic Finance

Fortitude Re

John Norrie

Data Scientist Lead

Shift Technology

Ronnie Gammage

Senior Manager Claims Experience

Lemonade

Stage 4 - The Innovation Lab

14.30 - 14.35

Opening remarks

14.35 - 14.50

Keynote address

Better claims outcomes in workers comp: overcoming the road-blocks to recovery

Sarah Grace

Director of Medical Intervention and Strategy

Travelers

14.50 - 15.05

Keynote address

Approaching Innovation with an Investment Lens

Doug Roerden

Head of Experience Design

FM Global

15.05 - 15.20

Case study

Insurance sucks – but it doesn’t have to: revolutionising the buying experience

Co-Founder & CEO

LUNA Insurance

15.20 - 15.35

Case study

Redefining digital distribution: the future of agent interactions

Betsy Stella

SVP VP Carrier Management & Operations

Insurify

15.35 - 16.05

Panel discussion

The future of insurtech

The Insurtech Winter: how long will it last and just how frosty could it get?
Understanding changing investment appetite: which products and models are likely to thrive?
From embedded finance to DeFi: where can insurtech lead the way?
Unicorn versus camel: how have the routes to profitability shifted?
To what extent will we see incumbent insurers taking equity in insurtechs?
Reflecting on insurer-startup partnerships: what are the success stories and where does progress still need to be made?
Exploring alternative sources and structures of funding: what are the options?

Amir Kabir

General Partner

AV8 Ventures

Aidan Madigan-Curtis

Partner

Eclipse Ventures

Craig Schedler

Managing Director

Northwestern Mutual Future Ventures

Joseph Guastella

Partner

Viewpoint Ventures

Stage 1 - Next-gen AI

16.30 - 16.45

Keynote address

Generative AI: fad or future?

Iris Devriese

AI Liability Lead

Munich Re

16.45 - 17.00

Presentation

Is digitalization delivering meaningful innovation to the insurance industry?

James Berrocal Sizemore

Chief Insurance Strategist

Informatica

17.00 - 17.30

Fireside chat

Customer engagement in the age of AI

How has public access to generative AI changed public opinion around AI-powered interactions?
What will advances in AI mean for the future of hyperpersonalisation in marketing and content creation?
How can Multimodal AI’s ability to analyze across sound, image and text together transform customer interactions?
How can AI interactions be made seamless across multiple channels?
Unlocking the power of personalization, upselling and tailored recommendations

Lizzie Kolkowski

AVP Innovation

Canal Insurance

John Chu

Chief Executive Officer

Bamboo Insurance

Andrea Collins

Chief Marketing Officer

Cowbell

Robert Anderson

Principal Architect

Endava

17.45 - 18.00

Interview

Towards responsible AI

What will AI capabilities and deployment look like in 2030?
Identifying the true risks of a booming technology
What is the true intent and direction of AI regulation?
What safeguards must be in place to confidently and securely deploy AI including generative AI?
AI innovation vs AI risk management: where should the balance lie?

Maria Kokiasmenos

VP, Associate General Counsel

The Hartford

Stage 2 - The future of auto insurance

16.30 - 16.50

Keynote address

Connected, embedded, subscribed: navigating the mobility revolution

Bryan Falchuk

Best Selling Author and Podcast Host, The Future of Insurance

Insurance Innovators USA

17.05 - 17.25

Keynote address

The truth behind telematics: separating fact from fiction in both personal and commercial auto

Matteo Carbone

Founder & Director

IoT Insurance Observatory

17.25 - 18.00

Panel discussion

Navigating the future of insurance in a new mobility ecosystem

From UBI to mobility-as-a-service: keeping pace with post-COVID patterns in mobility
Vision Zero: V2X, telematics and the impact on road safety
The rise of autonomous vehicles: navigating the risks and grasping the opportunities
What are the implications of OEM data ownership?
How can insurers position themselves to come out ahead in the OEM partner race?
Inside the Inflation Reduction Act: analysing the impact on the mobility ecosystem
Electric, hydrogen powered or something else: the future of motor power

Trenholm Palmer

Director of Digital Insurance

Volvo Financial Services

Fred Blumer

Chief Executive Officer

Porsche Auto Insurance

Al Bagiro

Chief Executive Officer

Cogo Insurance

Select a stage

Session Five

09.00 - 09.05

Opening remarks

09.05 - 09.20

Keynote address

Fred Karlinsky

Shareholder and Global Co-Chair, Insurance Regulatory and and Transactions Practice

Greenberg Traurig

09.20 - 09.35

Keynote address

AI Unleashed, Cyber Threats Looming: Strategies to Tackle Emerging Risks

09.35 - 09.50

Keynote address

Insurance in the age of the smart city

Lauren Sorkin

Executive Director

Resilient Cities Network

09.50 - 10.05

Advisory

Increasing climate resilience through the use of parametric insurance

Jyoti Bontemps

Director - Core Insurance Transformation

PwC

10.05 - 10.40

Leaders' Forum

Connected insurance: grasping a win-win opportunity

Reduced risks, narrowing protection gaps: where will connected insurance bring the greatest benefits?
Towards ubiquitous connectivity: what will be the impact of 6G and in what timeframe?
How can insurers leverage more frequent touchpoints to collect ever deeper customer data?
Will incoming data regulation help or hinder the interconnectivity revolution?
The generative AI risk advisor: what are the possibilities in customer engagement and data collection?
Capitalising on customer insights: what new avenues for monetization will become available?
Lower risk, lower premiums: how will business models need to adapt to ensure long-term profitability?
In what timeframe, if ever, will predict and prevent become the core product?

Rose Hall

SVP, Head of Innovation, Americas

AXA XL

Pete Frey

AVP, Telematics

Great American Insurance Group

Dan Woods

Founder and CEO

Socotra

Stage 1 - The Future of Distribution

11.20 - 11.35

Keynote address

The rapid growth of open insurance adoption

11.35 - 12.00

Fireside chat

Charting the future of embedded insurance

OEMs as a driver of embedded auto insurance: what are the implications for insurers?
Looking beyond travel and auto: which lines hold the most promise for embedded?
From tech to CX: what are potential partners demanding from insurers?
Embedding complex products: where are the issues and how can they be overcome?
The power of partner data: embedding personalised and relevant products
Embedded competition: could embedded aggregators be the future?

Alexander M. Choniski

Head of Embedded Insurance

Gallagher Re

Akhil Aniff

Director Of Business Development

Pattern Insurance

Adam Fischer

EVP Product and Technology

Clearcover

12.00 - 12.20

Presentation

Improving CX and generating new revenue streams with embedded insurance: perspectives from a Mobility OEM, Volvo Group

Chuck Gomez

General Manager, North America

InsureMO

Trenholm Palmer

Director of Digital Insurance

Volvo Financial Services

12.20 - 12.55

Panel discussion

Maximizing the potential of digital

Insurance in an open world: grasping the opportunity
Are open APIs the key to collaboration?
How must tech stacks evolve to engage with digital ecosystems?
Towards standardised APIs: how much progress has been made?
What lessons can be drawn from Open Banking?
Open insurance: what is the ultimate goal and how can the industry attain it?

Prateek Sangal

Head of Digital Strategy, North America P&C

AmTrust Financial Services

Arthur Borden

Head of Digital Business Systems & Architecture

Everest Insurance

Amir Peivandi

Chief Technology Officer

Saskatchewan Blue Cross

Stage 2 - Underwriting in uncertain times

11.20 - 11.35

Keynote address

Insurance in a volatile world: climate change and the necessity of protection

Jennifer Kyung

Chief Underwriting Officer

USAA

11.35 - 12.00

Fireside chat

Innovation in a new world

Cyber, climate, space: where are opportunities emerging for product innovation?
From microinsurance to on-demand offerings: how are models evolving to meet underserved markets?
Beyond UBI and parametric models: how is connected data fuelling a new wave of product innovation?
Cyber, NatCat, pandemic: what is the potential of parametric in addressing underserved risks?
Rethinking approaches to new risks: how are advanced analytics, predictive modelling and real-time data changing the game?
Preparing for the unknown: how can products remain resilient in the face of emerging risks?

Kathryn Rudolph

Director Product Development

Southern Guaranty Insurance

12.20 - 12.55

Panel discussion

The future of underwriting

How can underwriters build resilience in the face of inflation and rising costs?
How will ML and AI enable greater accuracy and efficiency in the underwriting process?
Where are algorithmic approaches useful and where does underwriting still require the human touch?
What challenges stand in the way of exploiting automation? How can these be overcome?
Bionic underwriting: what are the barriers to effective human-machine collaboration?
Cyber, crypto, climate: how can data analytics be optimised to navigate an uncertain risk landscape?
What new data sources should be considered to tackle emerging risks?
How will underwriting transformation deliver a competitive advantage and market differentiation?

Paige Stiefel

Head of USA Operations

Boxx Insurance Inc

Taffy Jo Mayers

Global Head of Commercial, Property and Casualty and Specialty propositions

WTW

Founder & Chief Executive Officer

inRev

Aaron Wright

Director, Strategy

Earnix

Stage 3 - Data and analytics

11.20 - 11.35

Keynote address

Forging the future of business with AI

Russell Page

Chief Information Officer

Hagerty

11.35 - 11.50

Advisory

Empowering underwriting excellence: the fusion of modern tech and AI

Mark McGhiey

CSP, CFPS, AFIS, Sr. Associate Vice President

Nationwide

Roger Duffield

CPCU, ARM, SVP and General Manager of Risk Management

iLearning Engines

11.50 - 12.15

Fireside chat

Supercharging analytics

What can insurers learn from BigTech data strategies?
How can insurers deploy augmented analytics for enhanced insights?
How can insurers optimise analytics while remaining compliant with incoming data regulations?
Explainable AI: the next step in ethical model validation?
Towards real-time analytics: what capabilities are necessary for seamless IoT integration?

Paul Avilez

VP Data Architecture

CNA Insurance

Kemi Nelson

VP Data Products and Strategy

Liberty Mutual

12.15 - 12.55

Panel discussion

Data maturity: making the data dream a reality

Overcoming legacy systems: the road to data maturity?
Data management: where do the challenges still lie? How can these be overcome?
Leveraging cloud: what is the key to doing this securely?
Sourcing, cleaning, integrating: what are the keys to success in overcoming data quality issues?
Making the most of data: how can this be achieved?
Generative AI: a step-change in exploitation of unstructured data?

Parimal Kumar

VP, Head of Technology

QBE

Nan Li

VP AI/ML Statistical Practices

Nationwide

Rajeev Gupta

Co-founder and Chief Product Officer

Cowbell

Stage 4 - The CIO forum

11.20 - 11.35

Keynote address

Cybersecurity: meeting the challenge

Robert Pick

Chief Information Officer

Tokio Marine Insurance

11.50 - 12.15

Fireside chat

Building an architecture fit for the future

The road to digital maturity: how far has the industry come and how far is left to go?
What strategies must be adopted to avoid spaghetti architecture and shadow IT?
How are data security requirements evolving, and how can insurers keep pace?
From multi to distributed cloud: how can cloud strategies remain resilient in the face of future risks?
Integration and interoperability: what will a truly API-first architecture look like and how can it be achieved?
From composable architecture to heterogenous ecosystems: what is the latest frontier in technological architecture?

Chad Sands

IT Leader and Architect

State Farm

Pierre Braganza

Chief Enterprise Architect

CNA Insurance

12.15 - 12.55

Panel discussion

Synergizing IT and business strategies in an era of digital transformation

The alignment of IT and business strategies: what are the key considerations and how are they evolving?
How are insurers maximising the value derived from digital transformation efforts?
How should technological change influence business strategy and where do the main opportunities lie?
How must IT evolve to facilitate changing business models?
Cybersecurity and transformation: driving safe change

Greg Tacchetti

Chief Information and Strategy Officer

State Auto

Justin Gress

Chief Operating Officer - Insurance

Vantage Group Holdings

Tim Lenahan

Executive Strategist

Sapiens

Session Seven

14.10 - 14.15

Opening remarks

14.15 - 14.40

Panel discussion

Trendspotting: where will innovation go next?

Assessing the pace of innovation: what will investment trends look like for 2024 and beyond?
From OEMs to bigtech: what are the key battlegrounds for insurers competing against new entrants?
Sharing, gig and circular economies: what novel insurance needs is the digital revolution producing?
Advances in IoT and connected technology: what innovations are emerging as a result?
In what ways is insurtech uniquely positioned to enable the next generation of climate innovation?
AI, space, cannabis, green energy: what is the relative size of emerging insurance opportunities?
Anticipating future insurtech disruption: which areas of insurance will be transformed next?

Dominique Roudaut

Partner, Innovation

MS&AD Ventures

Robert Cooney

Senior Managing Director

Aon

Lisa Wardlaw

President & Founder

360 Digital Immersion

Dave Mullen

SVB Capital

14.40 - 14.55

Case study

James Benham

Host

The InsurTech Geek Podcast

14.55 - 15.10

Case study

Amplify Life

Hanna Wu

Chief Executive Officer

Amplify Life Insurance

15.10 - 15.25

Case study

Navigating the cryptoverse

Eyhab Aejaz

Chief Executive Officer

Breach Insurance

15.25 - 15.45

Fireside chat

Entering the DARQ age: what are the implications for insurance?

The DARQ technologies are:

Distributed Ledger Technology
Artificial Intelligence
Reality (Virtual Reality and Extended Reality)
Quantum Computing

This Fireside Chat will explore the ways these technologies are and will continue to transform insurance, and the groundbreaking power of the combination of all four.

David Verbeeten

Chief Commercial Officer

Nayms

Ash Naik

Head of Auto Insurance Products

AAIS

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The USA’s greatest insurance event

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April 22-23 2024 | Music City Center, Nashville

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“THE BLUEPRINT FOR INSURANCE CONFERENCES”

2024 conference speakers

Rich Suter

Celyeste Power

Kevin Abramson

Fred Karlinsky

Marcus Rohlfs

Jim Gillard

Jennifer Kyung

Hanna Wu

John Chu

Fred Blumer

Tim Attia

Eyhab Aejaz

Al Bagiro

Jack Genet – inRev

Sarah Grace

Russell Page

Nabil Rahman

Stephen Mitchley

Justin Gress

Derek Lynch

Yaron Ben-Zvi

Amir Peivandi

Paige Stiefel

David Verbeeten

Andrea Collins

Todd Lehmann

Pierre Braganza

Greg Hamlin

Andrew Johnston

Bryan Falchuk

Lisa Wardlaw

Matteo Carbone

Theresa Blissing

Trenholm Palmer

Rajeev Gupta

Dr Christy Lane

Marta Magnuszewska

Taffy Jo Mayers

John Broadrick

Michael Sydor

Kathryn Rudolph

Kemi Nelson

Dr Elisabeth Barth Thacker

Daniel Campany

Megan Duty

Parin Kothari

Jay Patel

Wendi Bukowitz

Prateek Sangal

Keith Gillespie

Trevor Smith

Paul Avilez

Parimal Kumar

Kimberly Vaughn

Horacio Herrera-Fajer

Justin Jacobs

Pete Frey

Drew Doleski

Lori Pon

Gwen Olson

Maria Kokiasmenos

Julie Brown

Daniel Hermansson

Lauren Sorkin

Chris Cargill

Josh Stirling

Adam Fischer

Luna Liu

Bipin Chadha

Nan Li

Scott Aiello

Dylan Whitehead