Connecting America’s most innovative insurance leaders

 

Nashville Music City Center, USA

March 30-31, 2020

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Be a part of the community building the future of
insurance

Insurance Innovators: USA is the place where America’s most senior executives from leading insurance carriers come together.

Connect with innovative trailblazers, be inspired by disruptors and gain insights from those changing insurance as we know it. This event is a one-stop shop to build those all-important relationships and gather information on the latest trends and innovations.

ATTENDEES

300+

INSURANCE CARRIERS

80+

SPEAKERS

80+

SENIOR ATTENDEES

75%

What to expect in 2020

 

Take a look at what you’ll get from attending Insurance Innovators: USA – a carrier-led conference experience with plenty of networking time.

The agenda at Insurance Innovators: USA will bring you the hottest topics in the industry. Take a look at what you will hear about.

Take advantage of special rates at three co-located hotels located within 150ft of the conference venue.

We’ve hand-picked some of the best restaurants and bars in Nashville for you to explore during your stay. Take a look at what the city has to offer.

Speakers

Scott Sanchez, Nationwide

Scott Sanchez

Chief Innovation Officer, Nationwide

Stefan Holzberger, AM Best

Stefan Holzberger

Chief Ratings Officer, AM Best

Rick McCatheron, Hippo

Rick McCatheron

Chief Insurance Officer, Hippo

Tracey Steger, The Hartford

Tracey Steger

AVP, Data Science, The Hartford

Scott Walchek, Trōv

Scott Walchek

Chief Executive Officer, Trov

Justin Gress, AXA XL

Justin Gress

Director of Strategic Operations, AXA XL

Wendy Callaghan, AIG

Wendy Callaghan

Chief Innovation Legal Officer and Associate General Counsel, AIG

Sudheendra Galgali, American Modern

Sudheendra Galgali

AVP, Innovation & Digital, American Modern

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Agenda

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Day One Monday, 30 March 2020

Day Two Tuesday, 31 March 2020

Welcome address and chair's opening remarks

Session 1

Succeeding in a new era of insurance

Keynote address 

Scaling innovation at Nationwide: the next 100 years


Scott Sanchez, Nationwide
Scott Sanchez

Chief Innovation Officer , Nationwide

Keynote address 

Maintaining success in a competitive market: an insurtech perspective


Rick McCatheron, Hippo
Rick McCatheron

Chief Insurance Officer , Hippo

Leaders’ forum

A view from the top: navigating the changing insurance landscape

  • Defining a cohesive innovation strategy: is this a priority for carriers in 2020/21?
  • Harnessing new technology to increase market share: where are the opportunities?
  • From chatbots to quantum computing: what’s set to have a major disruptive impact on the industry?
  • To what extent will the trend in mergers and acquisitions continue to impact the market?
  • Evolution versus revolution: is the distribution landscape set to drastically change? In what timeframe?
  • Where are carriers currently falling short when it comes to meeting customer expectations?
  • How will the role of the insurer change over the next 5 years?
  • What’s next for regulation in the insurance market?

Sudheendra Galgali, American Modern
Sudheendra Galgali

AVP, Innovation & Digital , American Modern

Scott Sanchez, Nationwide
Scott Sanchez

Chief Innovation Officer , Nationwide

Rick McCatheron, Hippo
Rick McCatheron

Chief Insurance Officer , Hippo

Session 2

Innovation scoring – a practical guide pt. 1 | Data, data, data | Breakout sessions

Innovation scoring – a practical guide pt. 1
Data, data, data
Breakout sessions
Keynote address

Scoring and assessing innovation: a view from AM Best

Delegates will have the opportunity to hear from AM Best regarding its new model for scoring and assessing innovation. Get insider knowledge on the model itself and find out how it will positively impact the industry. What should be prioritized? How can carriers maximize their score? This is a great chance to benefit from the very latest insights and to define your innovation strategy.


Stefan Holzberger, AM Best
Stefan Holzberger

Chief Ratings Officer , AM Best

Leading from the front: innovation at the heart of the corporate mission

  • Leadership as a critical component of innovation success
  • Defining the crucial qualities for an innovation leader
  • How can board buy-in be encouraged?
  • Filtering through the levels: how can all levels of management be inspired and empowered?

Debbie Brackee, CSAA Insurance Group
Debbie Brackeen

EVP, Chief Strategy and Innovation Officer , CSAA

Any channel, anytime, anywhere: distribution innovated for modern insurance


Michael DeGusta, ClarionDoor
Michael DeGusta

Chief Executive Officer , ClarionDoor

Creating an innovative culture

  • Combatting legacy culture: where to begin?
  • Integrating innovation into mainstream operations: what does this look like day-to-day?
  • Ownership and empowerment at all levels: strategies for success
  • What role does new talent play in creating an innovative culture?

Justin Gress, AXA XL
Justin Gress

Director of Strategic Operations , AXA XL

The real truth behind innovative change: exploring practical use cases


Speaker placeholder
Colleen Wells

Vice President of Product Strategy , Sapiens

Chaired by Bob Frady, Founder and Chief Executive Officer, Hazard Hub


New data, new insights: assessing the potential

  • Which new sources of data have the greatest potential to add value?
  • Getting to grips with unstructured data sources: images, voice, audio and beyond
  • Ensuring data excellence: practical steps to deal with an onslaught of new information
  • Integrating new an old: overcoming data siloes

Kyle Beatty. American Family Insurance
Kyle Beatty

Principal , American Family Ventures

The rise of the data scientist

  • How is the role of the data scientist in the insurance industry evolving?
  • What skills are most in demand?
  • To what extent will the human resources make-up of the industry begin to shift in favour of data departments?
  • How can a data-first mindset be deployed more widely across the business?

Tracey Steger, The Hartford
Tracey Steger

AVP, Data Science , The Hartford

Deep dive

From conceptualization to implementation: AI in insurance

AI is already making waves in the insurance industry, but it’s full potential is far from being realized. This session will look at how AI can be fully capitalized on by the industry. How can carriers fully leverage the next phase of AI? How can initial projects be rolled out at scale? How can AI integrate with other technologies? What are the greatest barriers to widescale implementation of AI and how can these be overcome?


Jeff Briglia, Metromile
Jeff Briglia

Chief Insurance Officer , Metromile

Ask the experts

Taking insurtech to the next level 

  • Moving from POC to implementation: how can insurtechs embark on the next phase?
  • Funding, expertize and partnerships: how can insurtechs build their capacity?
  • Advice for securing funding: what, when, how?
  • What obstacles stand in the way of start-ups succeeding?
  • From sandboxes to greater transparency: how can regulators encourage rather than inhibit insurtech success?
  • Lessons in achieving scale: what steps should start-ups take to grow their customer base?

 


Stacey Brown - InsurTech Hartford
Stacey Brown

Founder , InsurTech Hartford

Karn Saroya, Cover
Karn Saroya

Chief Executive Officer and Co-founder , Cover

Dan Peate, Avinew
Dan Peate

Founder , Avinew

Bruce Murdock, Lockton Capital Markets
Bruce Murdock

Managing Director , Lockton Capital Markets

Moderator

Christopher Frankland, Insurtech360
Christopher Frankland

Founder , Insurtech360

Session 3

Innovation scoring – a practical guide pt. 2 | Digital transformation 101 | Breakout sessions

Innovation scoring – a practical guide pt. 2
Digital transformation 101
Breakout sessions
Fireside chat

Innovation resource, process and structure: a practical perspective

  • Technical, creative, financial: understanding the types of resources at the disposal of carriers and where they can have the greatest impact
  • Defining appropriate allocation of resources: too much vs. too little
  • Implementing an effective resource management strategy: how can carriers ensure resources are used efficiently?
  • How can carriers avoid innovation siloes?
  • What does innovation governance look like?
  • Data management as a building block of successful innovation: what does this mean in practice?
  • How can carriers align innovation efforts with regulatory requirements?

Wendi Bukowitz, Cincinnati
Wendi Bukowitz

Director of Strategic Innovation , Cincinnati Financial Corporation

John Kelsh, Allstate
John Kelsh

Director, Claims Strategy and Innovation , Allstate

Case study

Insurance in the age of innovation

In this case study, delegates will have the chance to hear how one of the largest carriers in the US has fully committed itself to innovation. Explore how to integrate a new type of innovation ecosystem within the organization, bringing together corporate, business, and technology arms. How can carriers access new sources of revenue through innovation efforts? What does an innovation growth strategy look like? Find out the steps taken, the lessons learnt along the way and what’s next to ensure goals are achieved.


Panel discussion

Beyond just smoke and mirrors: measuring innovation output

  • Deriving tangible benefit: how can you ensure ROI?
  • From increased revenue to higher customer retention: what does success look like?
  • Achieving a high level of transformation: how to create value across the business and beyond
  • How can carriers practically keep track of its innovation output?
  • To what extent is regulation an inhibitor to meaningful innovation output?
  • What other innovative industries should insurance look to for guidance and inspiration?

Christopher Lowell, The Hartford
Christopher Lowell

Vice President and Head of Innovation , The Hartford

Wendy Callaghan, AIG
Wendy Callaghan

Chief Innovation Legal Officer and Associate General Counsel , AIG

Carolyn Wald, Farmers Insurance
Carolyn Wald

Head of Product Innovation Integration , Farmers Insurance

Fireside chat

Creating a holistic digital transformation strategy

  • The importance of prioritization: where to start on a digital transformation journey?
  • Incremental change versus a complete overhaul: what’s best?
  • Creating a network of partners: how can this enhance a holistic digital transformation process?
  • What stands in the way of successful transformation?
  • Aligning business interests with IT: practical steps to get different groups on the same page

David Edgerton, Erie Insurance
David Edgerton

VP of Personal Lines Technology , Erie Insurance

Jerry Gupta, Swiss Re
Jerry Gupta

Analytics Lead, SVP, Digital Analyst Catalyst , Swiss Re

Upskilling and reskilling: ensuring the workforce is ready to transform

  • What new skills are most in demand in the digital age?
  • Fact of fiction: are job losses likely?
  • Hiring new talent versus reskilling current employees: what are the pros and cons?
  • What can carriers do now to futureproof the workforce?

Amir Farid, Westfield
Amir Farid

Chief Operating Officer, Chief Business Transformation Officer – Small Business , Westfield Insurance

Panel discussion

Building the insurer of tomorrow

  • How can insurers become truly agile?
  • Understanding the leadership role within the digital transformation journey
  • How can relevant stakeholders be effectively engaged and brought onside during the digital transformation process?
  • To what extent are large insurers in a position to incorporate new solutions and technologies given current infrastructure limitations?
  • What steps can be taken to overcome legacy limitations?
  • Furthering agility through the cloud: what steps must be taken for carriers to fully adopt this technology?
  • Cloud, AI, blockchain, IoT, RPA: how will new technologies converge to deliver ultimate digital transformation?

Thomas Sowinski, Berkshire Hathaway
Thomas Sowinski

AVP Business Applications , Berkshire Hathaway Homestate Companies

Dan Moore, QBE
Dan Moore

SVP, Head of Operations , QBE

Brian Wood, IVANS
Brian Wood

VP Data Products Group , IVANS

Workshop

Next-level decision making: exploring neural networks and the power of NeuroDecisionTM

One of the biggest challenges facings carriers currently is how to effectively use data to innovate and turn it into actionable insights, whilst also remaining compliant with relevant regulations. Neural networks offer a solution in as far as they allow organizations to capture finer distinctions within data and, as a result, make more informed decisions. In the past, neural networks have been criticized or rejected because of their inability to explain particular modeling outcomes. This was the greatest hurdle to regulatory compliance. A NeuroDecision neural network provides improved prediction and is fully transparent to the user and the consumer. It fully complies with relevant regulations governing risk models. These models allow the carrier to understand every data element in the model and how each affects a consumer’s score and it allows the consumer to understand what needs to be done to improve his or her score. This workshop will allow delegates to understand how NeuroDecision works, how it can improve risk assessments while remaining fully transparent, and how it produces logical and actionable information for the user and consumer that will assist in improving the consumer risk profile.


Michael McBurnett, Equifax
Michael McBurnett

Distinguished Scientist , Equifax

Roundtable discussion

Extreme weather and wildfires: a problem of capacity and underinsurance

  • Assessing the state of play: where are the current concerns around extreme weather and wildfires?
  • How can the lack of capacity be combatted?
  • Should governmental bodies take more of an active role in helping with the problem of underinsurance?
  • Are new sources of capital likely to enter the market?
  • What new technologies can be adopted to help better understand and prevent risk?
  • What does the future hold for insurance in this space?

Jim Streicher, Cincinnati Financial Corporation, Insurance Innovators
Jim Streicher

Vice President for Operations , Cincinnati Financial Corporation

Session 4

Distribution, platforms and ecosystems – a vision of the future

Fireside chat + digital Q&A

Growth of D2C: what now and where next?

  • Assessing customer uptake so far: are there any notable trends?
  • What is critical to delivering D2C successfully?
  • From digital deficits to the quality of business: what are the challenges of a D2C model and how can they be overcome?
  • Combining the power of digital channels and new digital marketing tools: how will these investments help insurers to build and sustain customer relationships?
  • How will the role of agents evolve?
  • Delivering more for the customer: what does value-added distribution look like?
  • To what extent is the growth of D2C distribution in the SME market likely?
  • Will an increase in D2C distribution lead to the rise of aggregators in the US market?

Tom Lyons, Plymouth Rock
Tom Lyons

Chief Operating Officer, Direct Response Channel , Plymouth Rock Assurance

Speaker placeholder
Jim Albert

Chairman and Founder , Neptune Flood Insurance

Panel discussion

Exploring future ecosystems and the platform economy

  • From ‘open insurance’ to platforms: exploring the opportunities available to insurers
  • What does an era of ‘open insurance’ look like?
  • Data portability: is the insurance industry prepared for this?
  • What’s the business the case for integrating on to another platform?
  • ‘Insurance as a platform’: is this beyond the realms of possibility?
  • How will platforms affect the customer relationship?
  • How must insurers prepare for the platform economy?
  • Beyond the platform model: are ecosystems the future?

Steve Robinson, Legal & General
Steve Robinson

VP, Head of US Partnerships , Legal & General

Ryan Mathisen, Glovebox
Ryan Mathisen

Co-founder , GloveBox

Moderator

Christopher Frankland, Insurtech360
Christopher Frankland

Founder , Insurtech360

End of Day 1 and Drinks Reception followed by After Party


Chair's opening remarks

Session 5

Insurtech – the boom and beyond

Keynote address

Insurtech 3.0: assessing the current state of play


Dawn LeBlanc, Hartford InsurTech Hub
Dawn LeBlanc

Managing Director , Hartford Insurtech Hub @ Startupbootcamp

Leaders’ forum

Creating a collaborative insurance environment

  • How important are partnerships and collaboration to the future success of the insurance industry?
  • Insurtech as a benefit to traditional carriers: where are the opportunities?
  • Helping the insurtech ecosystem to thrive: what role do carriers play?
  • What can be learnt from the increasing success and popularity of accelerators and incubators?
  • Where are there examples of successful collaboration within the industry so far?
  • Carrier-carrier partnerships: will this become more common?
  • What is the scope for collaboration beyond the realms of insurance?

Scott Walchek, Trōv
Scott Walchek

Chief Executive Officer , Trov

Dave Brune, Munich Re Digital Partner
Dave Brune

Chief Executive Officer, US , Munich Re

Ted Stuckey, QBE
Ted Stuckey

Managing Director , QBE Ventures

Peggy Klingel, Allstate
Peggy Klingel

Director, Start-up Engagement Strategy , Allstate

Moderator

Christopher Frankland, Insurtech360
Christopher Frankland

Founder , Insurtech360

Session 6

Case study central: claims in focus | A truly customer-centric insurer | Pitches

Case study central: claims in focus
A truly customer-centric insurer
Pitches
Case study | Farmers and Honk

Improving the claims experience through partnerships

As the largest trackable, traceable roadside assistance company in the US, Honk has roughly 55,000 trucks at its disposal. Honk has now partnered with Farmers to offer their capabilities as part of the claims process, all of which is set to improve the overall experience for the customer. Delve into the intricacies of this partnership, from POC to wider roll out, and the positive impact it has had on both Farmers as a business and the customer.


Michaela Rush, Farmer
Michaela Rush

Head of Roadside and Towing , Farmers Insurance

Corey Brundage, HONK
Corey Brundage

Chief Executive Officer and Founder , Honk Technologies

Case study | Effectively utilizing drones in the claims process

In this case study, delegates will get the chance to explore the different ways unmanned aerial vehicles (drones) can be deployed to assess claims sites. Drones can easily reach challenging and dangerous locations to capture high-resolution images, thus resulting in safer and faster claims handling, risk assessment, and payments. Find out how this technology can be successfully integrated into business operations and how the benefits that have accrued as a result.


Innovating the last mile: creating a superior claims experience

When consumers interact with product and service providers, they remember two things – first and last impressions. A lot of work has been done in the industry to innovate around the claims experience, but all too often the ‘last impression’ has been forgotten. Innovating the last mile is a crucial component to delivering the consumer with a positive overall claims experience. In this session, hear how VPay is driving innovation in this space and explore use cases of success.


Jeffrey Brown, VPay
Jeffrey Brown

President , VPay

Case study | A blockchain use case in claims

Is blockchain going to transform the insurance industry? Or is it a solution to a problem that doesn’t exist? In this case study, explore a blockchain solution that will automate the time-consuming and paper-heavy subrogation process. Delegates will have the chance to hear how blockchain can be practically applied in insurance, how it is enhancing the subrogation process and what’s next for this technology.


Chaired by Bob Frady, Founder and Chief Executive Officer, Hazard Hub


Case study | Travelers

Engaging the customer on a new level

In this case study, hear from Travelers’ VP of Customer and Digital Strategy on what it takes to truly deliver for today’s customer. Learn how to balance the right resources and technology solutions to meet the ever-changing expectations of today’s consumer, whilst also reducing costs associated with customer communication and demonstrating positive bottom line results.


Rick Heffernan, Travelers
Rick Heffernan

Vice President of Customer and Digital Strategy, Personal Lines , Travelers

Lena Daley, Travelers
Lena Daley

Senior Director of Digital Strategy, Personal Insurance , Travelers

Case study | John Hancock

Lessons in loyalty

In this case study, delegates will have the chance to explore John Hancock’s partnership with Vitality to connect with the customer in a new way, and ultimately build loyalty.


Matt Gibson, John Hancock
Matt Gibson

Head of Strategic Distribution Initiatives , John Hancock

Panel discussion

Chatbots, voice, omnichannel, personalization: what’s next for customer experience?

  • How can carriers harness technology to improve customer retention and loyalty?
  • Which new technologies have the greatest potential to significantly improve the customer experience?
  • How can digital developments help insurers to reach new customer segments?
  • Next-gen contact: how can chatbots bring more value to customers?
  • Serving customers across multiple channels: strategies for success
  • Where can real gains in the customer journey be made?
  • Killing the collective: how can personalization be embedded at every level?
  • What stands in the way of truly delivering for the customer?
  • How can these challenges be overcome?

Raution Jaiswal, InsuredMine
Raution Jaiswal

Co-founder , InsuredMine

Brad McCreedy, Hanover
Brad McCreedy

VP, Personal Lines Strategic Initiatives , Hanover Insurance

Daniel Perry, Liberty Mutual
Daniel Perry

Senior Product Owner, Emerging Technology , Liberty Mutual

Lena Daley, Travelers
Lena Daley

Senior Director of Digital Strategy, Personal Insurance , Travelers

Chaired by Christopher Frankland, Founder, Insurtech360


Pitch | Kin Insurance

Kin is a start-up and licensed insurance carrier that is fixing home insurance through intuitive tech, affordable pricing, and world-class customer service. Launched by seasoned financial tech entrepreneurs Sean Harper and Lucas Ward in 2016, Kin is committed to serving catastrophe-prone regions and coastal homeowners most impacted by climate change.


Blake Konrardy, Kin
Blake Konrardy

VP, Product , Kin

Pitch | Everyday Life

Everyday Life is a new online insurance concierge service for working families. Combining the unbiased expert advice of a great financial planner with the convenient services of a licensed online insurance agent, Everyday Life uses patent-pending technology to make sophisticated financial planning strategies accessible and affordable for all. The organisation also donates a portion of every commission to organizations whose priorities align with its mission, demonstrating the commitment to improving the financial security of working families.


Jake Tamarkin, Everyday Life
Jake Tamarkin

Co-founder and CEO , Everyday Life

Pitch | Avinew

Avinew is an insurtech company using driving data to reinvent auto insurance for autonomous and semiautonomous vehicles. The California-based, venturebacked company is committed to embracing the future of mobility to help enable the safety, savings, and freedom that comes with autonomous driving.


Dan Peate, Avinew
Dan Peate

Founder , Avinew

Pitch | Just Auto Insurance

SF-based insurtech is changing the world of auto insurance. In the old world, getting auto insurance was a tortuous process, where customers needed the help of an agent, and payment was a function of their zip code, age and marital status. In the new one, getting insurance can take less than a minute, and what customers pay for is a function of how they drive. It’s fairer. It’s cheaper. And it’ll make the roads safer.


Speaker placeholder
Murray Macdonald

Chief Technology Officer and Chief Operations Officer , Just Auto Insurance

Pitch | GloveBox

GloveBox is the first of its kind centralized mobile and web application allowing insurance policy holders to access their policy documents, pay a bill, initiate a claim and so much more regardless of which carrier their policies are written with. The goal of GloveBox is to enhance the customer experience for the insurance client while reducing service costs and increasing overhead for both agencies and carriers.


Ryan Mathisen, Glovebox
Ryan Mathisen

Co-founder , GloveBox

Pitch | InsuranceMenu

InsuranceMenu works with carriers to streamline distribution. It offers a dynamic, data-driven platform geared toward local insurance agents, creating process efficiencies while bringing insurers closer to the customer. Through this InsuranceMenu empowers agents to service clients with a diversified portfolio of products that truly covers their needs.


Speaker placeholder
Nabil Aidoud

Chief Executive Officer , InsuranceMenu

Pitch | Buddy

Buddy is episodic insurance agency for those who love outdoor and adventure sports. From cycling to mountaineering, and from paddle boarding to adventure racing, we believe that outdoor pursuits are what make life rich and keep us human. Buddy protects people from the financial risks of their outdoor adventures and alleviates the pain of buying insurance.


Speaker placeholder
Charles Merritt

Co-founder and Chief Executive Officer , Buddy

Pitch


Pitch  


Pitch 


Session 7

Case study central: tech in focus | Revolutionizing insurance products | Pitches

Case study central: tech in focus
Revolutionizing insurance products
Pitches
Case study | Just Auto Insurance

Going deeper with data: the future of auto insurance

In this case study, delegates will have the chance to hear from Co-founder, CTO and COO of Just Auto Insurance on why carries are currently not even scratching the surface when it comes to telematics-based auto insurance. Murray will explain how the auto insurance policy of the future is to be priced – using real time weather, reverse geocoding, cameras and microphones in the smartphones and more! He’ll then go on to show how this data can be used as a preventative measure to improve driver behavior and reduce the incidence of accidents in the future.


Speaker placeholder
Murray Macdonald

Chief Technology Officer and Chief Operations Officer , Just Auto Insurance

Case study | Cover Genius

Harnessing the power of data to enhance innovation

Cover Genius, one of the fastest-growing global insurtechs, will demonstrate how the organization is harnessing the power of large datasets for the benefit of its partners. Through its application of technology, Cover Genius is able to monitor large amounts of data from its network of global partners, gathering insights on what’s driving yield, how sensitive certain regions are to price changes, what products work best in specific areas, and more! Delegates will have the chance to hear insights from specific examples, including how Cover Genius has helped front-end optimization and lowered the levels of claims loss for a travel brand.


Mitch Doust, Cover Genius
Mitch Doust

EVP of Americas , Cover Genius

Chaired by Bob Frady, Founder and Chief Executive Officer, Hazard Hub


Growth in usage-based insurance

  • Simplicity is key: making usage-based insurance a success
  • Overcoming obstacles and capitalizing on opportunities: adopting the right approach to usage-based insurance
  • Where does the value of usage-based insurance lie for both the carrier and customer?
  • How will usage-based insurance evolve over the next 5 years?

Jeff Briglia, Metromile
Jeff Briglia

Chief Insurance Officer , Metromile

Beyond product innovation: the rise of value-added services

  • How must the role of the insurance carrier change in light of better risk understanding and prevention methods?
  • Offering the customer additional services: where is there opportunity for carriers to innovate around the core insurance product?
  • How can value-added services be turned into new revenue streams?

Jason Gross, EMC
Jason Gross

Vice President, Innovation , EMC Insurance Group

Panel discussion

Product and service innovation: a recipe for success

  • What does the customer really want from their insurance products?
  • Simplification of products as an imperative: what steps can carriers take to achieve this?
  • Testing out new products and getting to market fast: how can this be done successfully?
  • The next big thing: what products and services are likely to take off in the next 5 years?
  • Real-time risk profiling: how will this change products and services on offer?
  • Will on-demand insurance become the norm?
  • What role do regulators play in encouraging and enabling product and service innovation?
  • From risk transfer to risk prevention: to what extent will this be a cause of a major industry shift?
  • What role will new technologies play in enabling carriers to create new revenue streams?
  • Will the future of insurance hinge on the ability to deliver meaningful and personalized value-added services?

Bastiaan de Goei, AXA
Bastiaan de Goei

Head of AXA Next US , AXA

Blake Konrardy, Kin
Blake Konrardy

VP, Product , Kin

Natalie Eva Gray, Cover
Natalie Eva Gray

Co-founder and Head of Product , Cover

Pitch


Pitch


Pitch


Pitch


Pitch


Pitch


Pitch


Pitch


Session 8

The technology revolution – where will insurance end up?

Leaders’ forum

Blue-sky thinking: a brave new world of insurance

  • What is set to cause the biggest disruption in the industry?
  • Predicting the future customer relationship: to what extent is a transformational change likely?
  • Beyond AI: what’s next in the technology revolution?
  • From insurtech to GAFA: which new players are likely to have the biggest impact?
  • How will insurance fit within a wider ecosystem?
  • Insurance 2030: what will be different from today’s industry?

Matt Edmonds, Tesla
Matt Edmonds

Head of Insurance Products , Tesla

Speaker placeholder
Mike Boyle

Managing Partner , Ecliptic Capital

End of Day Two and conference

Partner with us

“We’ve worked with Insurance Innovators for a number of years, they really know their audience. If we have any specifications or requirements, they’ll bend over backwards to put us in touch with the right people.” Guidewire

 

Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.

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Tickets

Tickets include:

2 day conference pass, lunch & refreshments and a drinks reception

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Advisory Board

Our Advisory Board plays an instrumental role in driving the direction of our US content. We believe we can only offer truly innovative, thought-provoking and valuable insights by plugging into the heart of the industry and putting insurance leaders at the centre.

Take a look below at our founding Advisory Board members:

Justin Gress, AXA XL

Justin Gress

Director of Strategic Operations, AXA XL

Telisa Yancy, American Family Insurance

Telisa Yancy

Chief Marketing Officer, American Family

Nicole Gunderson, Global Insurance Accelerator

Nicole Gunderson

Managing Director, Global Insurance Accelerator

Debbie Brackee, CSAA Insurance Group

Debbie Brackeen

EVP, Chief Strategy and Innovation Officer, CSAA

Jim Streicher, Cincinnati Financial Corporation, Insurance Innovators

Jim Streicher

Vice President for Operations, Cincinnati Financial Corporation

Brian Leppard

Brian Leppard

Digital Director, Farmers Insurance

Dawn LeBlanc, Hartford InsurTech Hub

Dawn LeBlanc

Managing Director, Hartford Insurtech Hub @ Startupbootcamp

Christopher Lowell, The Hartford

Christopher Lowell

Vice President and Head of Innovation, The Hartford

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More Advisory Board Members

Venue

Nashville Music City Center

Nashville Music City Center

201 5th Ave S, Nashville, TN 37203, USA

Get Directions Venue Website

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Insurance Innovators: Fraud 2020

Hilton Tower Bridge, London

Insurance Innovators: Fraud 2020 brings together 25+ fraud experts discussing the latest fraud-fighting technology, predictions and priorities for future trends, and how to create a collaborative culture. Whether you’re a budding insurtech or industry heavy-weight this event is packed with original content and case studies sure to spark your imagination and provide insights to the frontier of the fight against fraud.

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Conference

Insurance Innovators: Fraud & Claims 2020

Hilton Tower Bridge, London

Insurance Innovators: Fraud & Claims 2020 is a dedicated conference, bringing together senior executives from across the EU and UK for an event which is set to be bigger and better than ever before. Industry leaders will come together to discuss major transformative changes, explore strategies to strengthen internal operations, as well as understand the expansive fraudulent landscape through a wide range of perspectives.

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The Insurance Innovators Report

Available for download…

Now in its seventh year, our survey based report on the future of the general insurance market is now available to download. 

Over the past seven years, we’ve seen the industry get to grips with mobile, develop use cases for an explosion of new data, ensure compliance with GDPR, tackle endemic levels of fraud and take on technological forces such as IoT and AI.