25 February 2025 | etc.venues St Paul's, London
Europe's leading fraud
and claims event
Collaboration and innovation unleashed
Join Europe’s largest and most innovative insurance players to navigate the constantly evolving fraud and claims landscape. Dig deep into new regulations and emerging trends, spearhead new strategies and connect with the people that matter.
Network with Directors/Heads of:
- Claims
- Fraud / Investigation
- Operations
- Digital / Transformation
- Data / Analytics
- Underwriting
- Policy
- Customer Experience
2024 Event Speakers
Take inspiration from our supercharged speaker line-up from this year's fraud and claims event.
Imke Aarts
James Nicholson
Philippe Duban
Stephen Linklater
Howard Rawstron
Ben Fletcher
James Burge
Amit Patel
Key themes for 2024
_________
CLAIMS
Navigating the supply chain crisis
Hear from Europe’s Chief Claims Officers on the outlook for supply chains and how to navigate the crisis, while building resilience for the future.
FRAUD
Staying ahead of emerging threats
From shallow fakes to international fraud trends, find out how fraud is evolving across a wide range of lines and geographies, with special insights from the banking industry.
Digitising claims & the role of AI
Learn from disruptors Lemonade, FloodFlash and Locket on data maturity, predict and prevent and testing Gen AI in claims.
Forecasting future opportunities and vulnerabilities
Prepare for future double-edged swords and bolster defences in the face of ongoing digitisation and the rise of AI.
Preparing for new reforms and regulations
Understand the implications of The EU AI Act, discover what Consumer Duty looks like in practice; and take stock of the continuing impact of the Whiplash Reforms.
Unleashing new levels of collaboration
Hear from the police, the banking industry, and key departments and stakeholders on how to take collaboration to new levels.
Who attends Insurance Innovators:
Fraud & Claims
Join the industry’s top companies at Europe’s premier fraud and claims event.
“This continues to set the benchmark for conferences in the UK.”
Head of Claims Fraud, Zurich
Agenda at a glance
Setting the scene for 2024 and beyond
Join key industry players to understand what are the new innovation opportunities for insurance
CLAIM STAGE
The future of digital claims
Discover the new innovations in claims and the rise of new technologies
FRAUD STAGE
The evolution of fraud: continuing and emerging threats
Stay abreast of the most dangerous fraud threats within the UK and European markets
CLAIM STAGE
Optimising efficiency in claims
Understand the evolution and future possibilities of AI in claims
FRAUD STAGE
Taking counter-fraud to the next stage
Unlock the return of fraud prevention and learn from the collaboration between the prosecution and insurance industry
Data and collaboration: the new frontier
Get the latest insights about the EU AI Act and what this means for the future of insurance
Drinks reception
Conference tickets
The more you buy, the more you save
Group of 3+
Insurer & Reinsurer
Save 15% on tickets when you book a group of 3+
Group of 5+
Insurer & Reinsurer
Save 25% on tickets when you book a group of 5+
Group of 3+
Standard
Save 10% on tickets when you book a group of 3+
Tickets include: ✓ A jam-packed day of content ✓ Access to the virtual networking app ✓ Catering, including lunch and refreshments ✓ Drinks reception
Insurer*
£1,049.00 +Tax
Tickets include:
- 2 days of content across 5 stages
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
Non-insurer
£1,299.00 +Tax
Tickets include:
- 2 days of content across 5 stages
- Access to the virtual networking app
- Catering, including lunch and refreshments
- Our best ever After Party
Partner with us
Thought leadership
From delivering a keynote presentation, or participating in a panel discussion or fireside chat alongside industry leaders, we have packages that will illustrate your expertise to participants and help position you as a market leader.
Brand awareness
Ensure the prominence of your brand with senior leaders in the insurance world with branding opportunities across our venue, our social channels, and our matchmaking app.
Lead generation
Form lasting connections with experts and leaders from key industry players through our AI-driven matchmaking platform and 1-2-1 meetings, or by sponsoring a collaborative roundtable session.
2024 sponsors so far
Platinum Sponsors
Gold Sponsors
Silver Sponsors
Bronze Sponsors
Media Partners
More from Insurance Innovators
_________
Interview
Counter-fraud in the digital age
Hear from Markerstudy’s Clare Lunn as she walks through the counter-fraud challenges and opportunities that she expects with the next phase of digital innovation, along with how a rise of digital identities might impact detection.
Interview
Automating the insurance journey: from underwriting to claims
Hear from Roots Automation Co-founder and CEO Chaz Perera as he discusses the usage of AI and automation within the insurance industry.
#IIFRAUDCLAIMS25
Insurance Innovators: Fraud and Claims brings together claims and counter-fraud experts from across Europe to shape innovation and best practice. Join us to dig deep into emerging forces, define your next moves and ignite the collaboration and partnerships you need for success.