Featuring two co-located events for fraud & claims professionals
11 March 2020 | Hilton Tower Bridge, London
Featuring an InsurTech evening on 10 March 2020
Attendees will benefit from tailored content from specialist speakers who are pushing the boundaries in fraud and claims ecosystem.
Whilst the content is separated, the two events will share one networking space and joint roundtables. Under one roof we will bring together senior representatives from every important industry player to exchange ideas, forge new partnerships and unlock potential collaborations.
Hot topics: Fraud
Hot topics: Claims
Fraud in the digital age
Hear experts discuss digital trends and future forecasts, and learn how your department can step-up its strategies in the fight against fraud.
The changing claims landscape
Hear from experts about how different technologies are transforming the claims process and the biggest trends to look out for in 2020.
A new data landscape
Take a look at what’s just over the horizon, grab control and transform your data ‘Wild West’ into a valuable asset that works to your advantage.
Collaborating for success
The issue at the top of everyone’s agenda! Join this session that is dedicated to understanding how aggregators, brokers, law enforcement and fraud and claims departments can collaborate effectively to combat fraud.
Stay ahead of the curve and be inspired by quick-fire technology presentations delivered by innovators who are shaking up the claims space.
What does an excellent CX look like?
The burning question every insurer is striving to answer and deliver! Hear how claims departments can rise to meet 21st century expectations and deliver an excellent customer experience.
Managing Director – Claims and Finance, Direct Line Group
Director of Technology, Liberty Mutual
Head of Product, FloodFlash
Associate Director – Fraud, BGL
Detective Chief Inspector at Economic Crime Department, City of London Police
Head of Insurance, so-sure
Claims Operations Manager, Generali
Chief Executive Officer, Yoti Ltd
- All Topics
Tuesday, 10 March 2020
Fraud & Claims
Wednesday, 11 March 2020
Welcome Address and chair's opening remarks - Ant Gould, Journalist, Editor and Communications Consultant
Fraud & Claims – the future in focus
A new data landscape | Quick-fire technology spotlights
Insurance Innovators: Fraud
Insurance Innovators: Claims
The age of customer experience
Chair's closing remarks and drinks reception
“A great conference that actually offers great insights into future trends and how to tackle the digital challenges ahead!”
“An essential conference for all Counter Fraud Professionals to attend, this conference enables the discussion of critical topics and explores the new fraud trends that the industry faces, a truly thought-provoking event.”
“Excellent conference with quality content and attendees. Definitely recommend for those who focus on digital transformation and new industry trends!”
Head of Analytics, Uniqa
Head of Financial Crime, RSA
Chief Executive Officer, Wilov