Featuring two co-located events for fraud & claims professionals
11 March 2020 | Hilton Tower Bridge, London
Featuring an insurtech evening on 10 March 2020
In 2020, we’ve co-located two great events – Insurance
Innovators: Fraud and Insurance Innovators: Claims.
Attendees will benefit from tailored content from specialist speakers who are pushing the boundaries in their respective fields. Whilst the content is separated, the two events will share one networking space and joint workshops. Under one roof we will bring together senior representatives from every important industry player to exchange ideas, forge new partnerships and unlock potential collaborations.
Hot topics: Fraud
Hot topics: Claims
Fraud in the digital age
Hear experts discuss digital trends and future forecasts, and learn how your department can step-up its strategies in the fight against fraud.
The changing claims landscape
Hear from experts about how different technologies are transforming the claims process and the biggest trends to look out for in 2020.
A new data landscape
Take a look at what’s just over the horizon, grab control and transform your data ‘Wild West’ into a valuable asset that works to your advantage.
Collaborating for success
The issue at the top of everyone’s agenda! Join this session that is dedicated to understanding how aggregators, brokers, law enforcement and fraud and claims departments can collaborate effectively to combat fraud.
Stay ahead of the curve and be inspired by quick-fire technology presentations delivered by innovators who are shaking up the claims space.
What does an excellent CX look like?
The burning question every insurer is striving to answer and deliver! Hear how claims departments can rise to meet 21st century expectations and deliver an excellent customer experience.
You asked and we delivered! Our two afternoon workshops will facilitate original discussions around the most pressing issues facing fraud and claims professionals. Collaborate, engage and come away feeling inspired with practical insights to take back to your organisation.
Human + Tech: finding the balance
Working across departments to combat fraudulent claims
Dicussion points include:
- Reframing the debate: is the future of insurance human plus technology, or human vs technology?
- How can fraud and claims departments integrate new technologies alongside existing expertise?
- When is the appropriate moment for humans to take over from tech in fraud investigations and the customer experience process?
- Anticipating change: how will technology create skills gaps and how can insurers adapt?
- Overcoming challenges: what currently stands in the way of harmonious integration?
Dicussion points include:
- Achieving the dream: what does a holistic claims-fraud process look like?
- Challenging well-established cultures: what are the first steps to increasing collaboration between departments?
- Breaking down siloes: how can insurers ensure that all departments have all relevant information?
- What new technologies can be adopted to facilitate greater collaboration?
PARTNER WITH US
“We’ve worked with Insurance Innovators for a number of years, they really know their audience. If we have any specifications or requirements, they’ll bend over backwards to put us in touch with the right people.” Guidewire
Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.
Head of Fraud and Investigations, AXA UK
Director of Claims, Tesco Underwriting
Head of Counter Fraud and Financial Crime, RSA
Director of Technology, Liberty Mutual
Head of Fraud, Risk and Recoveries, Aviva
Associate Director – Fraud, BGL
Chair, Insurance Fraud Investigators Group
“A great conference that actually offers great insights into future trends and how to tackle the digital challenges ahead!”
“An essential conference for all Counter Fraud Professionals to attend, this conference enables the discussion of critical topics and explores the new fraud trends that the industry faces, a truly thought-provoking event.”
“Excellent conference with quality content and attendees. Definitely recommend for those who focus on digital transformation and new industry trends!”
Head of Analytics, Uniqa
Head of Financial Crime, RSA
Chief Executive Officer, Wilov
- All Topics
Fraud & Claims Wednesday, 11 March 2020
09.00 - Insurance Innovators: Fraud | Insurance Innovators: Claims
09.10 - Fighting fraud in the digital age | Claims - the future in focus
11.20 - A new data landscape | Quick-fire technology spotlights
14.15 - Workshops
15.30 - A cohesive approach to counter-fraud | Claims in the age of customer experience
Chair's closing remarks and drinks reception
All tickets include:
Full access to Insurance Innovators: Fraud, Insurance Innovators: Claims, lunch & refreshments and a drinks reception
When you buy 3 or more tickets