Defining the future of fraud and claims strategies
7 March, 2023
London
Insurance Innovators: Fraud & Claims will be taking place on 7 March 2023 in London.
The last few years has brought ground-breaking changes to insurance: unprecedented digitalisation, rapidly evolving customer expectations, and transforming fraudulent behaviours. Bringing together over thirty expert speakers, Insurance Innovators Fraud & Claims explored these changes, giving you all you need to build your strategy for the future.
2022 Hot topics
Fraud
Claims
Combatting the digital fraudster:
Fraudulent behaviours are rapidly evolving as fraudsters
are becoming more intelligent, proficient and adventurous
in the digital space. Hear how industry leaders are
leveraging analytics and advanced technologies to adapt
to this ever-changing landscape.
Optimising analytics:
When fraudulent behaviours and technologies are rapidly
evolving – optimising analytics and building an adaptive
analytics strategy is key to success. Our speakers will be
diving into the details in an in-depth, analytics-focused
session.
The future of digital claims:
What’s next for the claims experience?
Our speakers are bringing you cutting edge info on everything from eFNoL to ecosystems, data sharing
to investment decisions, and much more!
Managing the human + digital dynamic:
RPA, AI, chatbot, and human agents. Achieving operational excellence
and delivering fantastic customer experience means finding the place for all four
2022 Speakers
Ian Thompson
Group Chief Claims Officer, Zurich
Cyril Steffen
Chief Claims Officer, European Markets, AXA
Mario Riccò
Global Head of Claims, Generali
Matthew Gilham
Head of Counter Fraud & Financial Crime, esure
Melanie Kill
Claims Transformation Director, AXA
Mark Button
Director of the Centre for Counter Fraud Studies, University of Portsmouth
Matt Crabtree
Head of Financial Crime Strategy , LV=
James Dawson
Head of Claims, UIA Mutual
“A very fruitful event which give the insurance professionals a great opportunity for networking and work together to tackle our ambitious challenges on a transformation and innovative context that we never lived before”
Head of Performance Analytics and Claims, AXA Spain
2022 Agenda
Tuesday, 1 March 2022
1 Mar
Refining fraud & claims strategy: assessing the key considerations for 2022 and beyond
Refreshments
Optimising automation in claims
Unlocking the power of data and analytics in counter-fraud
Lunch
The future of the digital claims experience
Evolving with the fraudster: combating new fraudulent behaviours
Refreshments
The future of motor claims
Assessing the ethical implications of data analytics
Drinks reception
“Clearly one of the leading and most advanced events for our industry in Europe”
Chief Claims Officer & Executive Board Member, Allianz on Insurance Innovators Festival
Partner with us
“We’ve worked with Insurance Innovators for a number of years, they really know their audience.
If we have any specifications or requirements, they’ll bend over backwards to put us in touch with the right people.”
– Global Lead Program Marketing Manager, Guidewire
Thought leadership
Whether it’s delivering a keynote presentation, or participating in a panel discussion alongside industry leaders, we have packages that will illustrate your expertise to participants and help position you as a market leader.
Brand awareness
It’s now more important than ever to remain competitive and to ensure your brand has prominence with senior players in the insurance world. Become a hub partner and get your story out with branding at our event, on our socials and on our matchmaking app.
Lead generation
With experts and leaders from key industry players, you’ll be able to form lasting connections with a vital audience. Our new matchmaking app will help you connect with the right people, facilitating 1-2-1 meetings.