The Big Meet-Up
18 November 2021
QEII Centre, London
Be part of the ultimate insurance reunion.
We’re bringing the insurance community back together again this Autumn, and this time it’s face-to-face.
With three stages packed full of visionary insights, collaborative think tanks and endless networking opportunities, The Big Meet-up gives you everything you’d want and more. Strap yourselves in for an unforgettable experience.
Join the live audience in one of our three buzzing broadcasting studios. We’ll be giving you the ultimate TV studio experience, satisfying your hunger for top-quality live content and re-uniting some of the biggest names in insurance.
The Solutions Bar
Come join us at The Solutions Bar, where we’ll be serving free beer and good coffee all day! Grab a drink, mingle with new people, and embrace the buzz of social interaction we’ve all been craving.
The Ideas Garden
Whether you’re looking to network or simply talk about the latest innovations, the Ideas Garden is the perfect spot for your 1-to-1 meetings to get those important conversations started.
From proactively tackling climate change to implementing ESG initiatives and championing diversity and inclusion in the workforce – hear from Tim Bailey, CEO of Zurich, and others as they discuss what it means to be a ‘purpose-led’ insurer in 2021.
Product & Pricing
Take a deep-dive into the world of new products, propositions and pricing models. Learn about the commercial opportunities of underinsured markets, the rising demand for cyber products and the implications of this year’s pricing regulation. It’s all here!
Ecosystems & Distribution
Insurance is entering an exciting new age of distribution! The Chief Innovation Officer of Ping-An shares his perspective on being an ecosystem orchestrator and the panellists discuss everything from embedded insurance to aggregators and open finance.
Opening this session Sian Fischer, CEO of the CII explores the topic ‘Rebuilding trust in insurance’. A panel discussion follows covering key topics including: increasing clarity and transparency, winning trust around data and the move to a proactive proposition.
Digital transformation was unavoidable in 2020, but how has the conversation shifted since then? Representatives from AXA, Admiral and RSA uncover what ‘meaningful and focused’ transformation looks like and how insurers can strive for operational resilience.
Hear how new tech is transforming the traditional customer journey by delivering simplicity, convenience and personalisation. From voice technology to video chat and robo-advice, our experts unveil what’s fad vs what’s here to stay.
More than just *that* office chat, this session will navigate big topics including: enhancing employee experience, preparing for a human + digital workforce and attracting a diversity of thought and talent for the next generation of insurance.
Hear how industry innovators are reimagining claims with cutting-edge technology. Experts share their thoughts on the possibilities of computer vision, geospatial analytics and virtual assistants to shake up the claims experience and re-write the rulebook.
Chief Executive Officer, UK, Zurich
Chief Innovation Officer, Chairman and Chief Executive Officer , Ping An
Chief Executive Officer, Chartered Insurance Institute
Chief Operating Officer, UK, Allianz
Chief Operating Officer, Admiral
Chief Commercial Officer, Bought By Many
Chief Information Officer, RSA
Product & Pricing Director, RSA
Plan your day
Check out our agenda, plan ahead to cram
as much killer content as possible
The Big Meet-up
Thursday, 18 November 2021
Studio 1: Becoming a purpose-led insurer
Studio 2: New products, new propositions, new pricing models
Studio 3: Open everything! A new age of ecosystems and distribution
Studio 1: Aligning the fraud vision
Studio 2: Think tanks
Studio 3: Think tanks
Studio 4: Think tanks
Studio 1: A new era in trust: re-sculpting the customer-insurer relationship
Studio 2: Strategic and continuous digital transformation: the flexible, agile insurer
Studio 3: Channels, contact and communication: revolutionising the customer journey
Studio 1: The future insurance workforce
Studio 2: The evolution of claims in a digital-first world
Studio 3: CX differentiation: riding the wave of AI automation and new tech
Full Festival Experience Ticket
This ticket gives you access to all 5 virtual episodes as well as a ticket to the in-person Big Meet-up on 18 November at the QEII Centre, London
5 Episodes | Oct – Nov 2021
Broadcasting throughout October and November, our 5 virtual episodes will see leading experts take to the screen and shed light on the most exciting topics in insurance innovation