Episode 3: A revolution in product, pricing and risk management

Tuesday 10 November

Agenda

All timings set in GMT

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Part 1
Tuesday, 10 November 2020 10 Nov

Part 2
Tuesday, 10 November 2020 10 Nov

Session 1

Part 1: The next phase of product innovation

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10.00

From the studio

Lindley Gooden, Founder and Cheerleader-in-Chief, Greenscreen, will moderate the discussions and debrief with insurance gurus


Lindley Gooden

Journalist & Filmmaker,

Robin Kiera, Digital Scouting | Insurance Innovators
Robin Kiera

Founder
Digital Scouting

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10.10

Keynote

India: the land of a billion opportunities

Toffee Insurance was founded in 2017 and quickly attracted international attention, offering affordable and accessible microinsurance products to meet the needs of a huge underinsured market in India. Toffee’s goal is to attract 500 million first-time internet users, who are expected to come online within the next 5 years via their mobile phones. Hear first-hand how serving vulnerable customers turned into a great opportunity and how product innovation enabled increased market penetration. Plus, gain insight into meeting the needs of newly digital customers and the parallels that can be drawn with other markets.


Rohan Kumar
Rohan Kumar

Chief Executive Officer and Co-founder
Toffee Insurance

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10.25

From the studio – pundit commentary

Expert pundits will discuss and comment on the presentation, pick up on key insights and share their thoughts.


Robin Kiera, Digital Scouting | Insurance Innovators
Robin Kiera

Founder
Digital Scouting

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10.35

Panel discussion

Overhauling products and services: aligning business priorities with customer needs

  • Clarity of cover: how must products change in order to address the expectation gap?
  • Will flexible, personalised products become a necessity?
  • Uninsured and vulnerable: how can insurers meet the demands of ‘at-risk’ customers?
  • Pet, health, cyber, protection: where are the biggest opportunities for insurers?
  • Fast-paced innovation: how can insurers effectively pivot to new products and services at speed?
  • The challenge of profitability: will value-added services fall down the agenda?
  • How important is it to provide educational services in the form of advice and assistance in the current climate?
  • Are predict and prevent services the future of the core offering?

Sibylle Fischer, Baloise, Insurance Innovators Summit
Sibylle Fischer

Director Strategic Venturing
Baloise Group

Peter Stockhammer
Peter Stockhammer

Managing Director
Generali Vitality

Megan Bingham-Walker, Anansi
Megan Bingham-Walker

Co-founder and Chief Executive Officer
Anansi

Jaco Oosthuizen, Yulife
Jaco Oosthuizen

Co-founder and Chief Insurance Officer
Yulife

Irene van den Brink photo, Digital Insurance Group, Insurance Innovators speaker
Irene van den Brink

Chief Customer Officer
Digital Insurance Group

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11.05

Live Q+A in the studio

The speaker will take questions from the audience before we continue the discussion with our pundits live in the studio.


Robin Kiera, Digital Scouting | Insurance Innovators
Robin Kiera

Founder
Digital Scouting

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11.20

Coffee break + networking

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Session 2

Part 2: Underwriting and risk management

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11.40

From the studio

Lindley Gooden, Founder and Cheerleader-in-Chief, Greenscreen, will moderate the discussions and debrief with insurance gurus


Lindley Gooden

Journalist & Filmmaker,

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11.45

Keynote

The regulator’s perspective


Fausto Parente, EIOPA
Fausto Parente

Executive Director
EIOPA

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12.00

From the studio – pundit commentary

Expert pundits will discuss and comment on the presentation, pick up on key insights and share their thoughts.


Robin Kiera, Digital Scouting | Insurance Innovators
Robin Kiera

Founder
Digital Scouting

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12.10

Panel discussion

New challenges: exploring the evolving underwriting landscape

  • From pandemics to terrorism: how is the risk landscape evolving?
  • How can underwriting departments prepare for new and emerging risks?
  • To what extent will the structure of the market change as the risk landscape evolves?
  • Balancing the books: are insurers more hesitant to take on new risks?
  • Disciplined, expert underwriting: what does this look like in practice?
  • From advanced analytics to AI: how can insurers effectively harness data and technology for excellence in underwriting?
  • Delivering for the uninsurable: what measures can be put in place to help high risk customers?
  • Is parametric insurance the answer?

David-Williams-AXA-photo
David Williams

Managing Director, Underwriting & Technical Services
AXA

Beat Stalder - Helvetia
Beat Stalder

Chief Underwriting Officer
Helvetia

Flock

Senior Representative
Flock Cover

Rene Schoenauer, Guidewire
René Schoenauer

Director, Product Solution Marketing, EMEA
Guidewire Software

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12.40

Live Q+A in the studio

The speaker will take questions from the audience before we continue the discussion with our pundits live in the studio.


Robin Kiera, Digital Scouting | Insurance Innovators
Robin Kiera

Founder
Digital Scouting

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13.00

End of episode