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Report

Insurance Innovators Report 2019/20

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Artificial Intelligence, Customer Loyalty, Data & Analytics, Fraud, Innovation, Tech Game Changers, The Internet of Things

Now in its seventh year, our survey based report on the future of the general insurance has arrived. Download your copy now!

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Article

Pursuing the Perfect Claims Experience [Summary]

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Claims, Personalization

Learn how to unpack the potential in technological change with experts from QBE, Hiscox, MarkLogic and Zurich. Read more!

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On-demand Webinar

A New Age of Insurance Personalization [VIDEO]

The Hartford, Liberty Mutual and Pega unlock the secrets of mastering personalization to supercharge customer experiences across the whole insurance lifecycle. Watch the discussion on-demand now!

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Article

Interview: Matteo Cattaneo, Chief Digital Innovation Officer, Reale Mutua

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Digitalisation, Innovation

Insurance Innovators spoke to Matteo Cattaneo about how open innovation will transform the insurance industry and how to ensure its success.

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Article

Interview: Jan-Erik Fredriksson, Nordic Head of Digital and Business Development, Claims at If P&C

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Claims, Digitalisation

Jan-Erik Fredriksson shares his thoughts on claims transformation and how customers will benefit from a digitalised claims experience.

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Article

Interview: Jane Kaasgard, Vice President, New Business & Customer Innovation at Tryg

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Digitalisation

Jane Kaasgaard discusses how insurers can encourage wider customer self-service and the next big steps in transforming the customer experience.

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