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Interviews

Corinne Southarewsky, Chief Claims Officer, APAC & Europe, AXA XL on the future of claims [INTERVIEW]

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Article

Technology Skill Development: The Strategy for Building Better Teams

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Article

Sudheendra Galgali on pioneering a culture of innovation at American Modern [INTERVIEW]

In this interview Sudheendra Galgali shares how he has worked to create a culture of innovation, creativity and freedom at AMIG, and discusses the exciting projects and results this has produced.

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On-demand Webinar

Customer engagement strategies for the new era of insurance distribution [WEBINAR]

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Article

The past, present, future, (and demise?) of passwords

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Article

The future of fraud detection: optimising analytics across the policy lifecycle article

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Article

Rick Kahlbaugh discusses the enormous potential of AI in insurance [INTERVIEW]

In this interview Rick Kahlbaugh shares how Fortegra is adopting AI to boost operational productivity, improve underwriting efficiency and transform customer service.

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Video

Perfecting the digital ‘front door’ [WEBINAR]

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Reports

Hyper-personalisation in claims

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Claims, Personalization

This infographic illustrates how hyper-personalisation can unlock new opportunities to improve customer satisfaction and retention.

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