• All Filters
  • Articles
  • Interviews
  • On-demand Event
  • On-demand Webinars
  • Podcasts
  • Reports
  • Videos
  • Webinar Round-ups
Webinar Round-ups

Leading with Empathy: delivering a compassionate customer experience [SUMMARY]

Learn More
On-demand Webinar

Leading with empathy: delivering a compassionate customer experience [WEBINAR]

Our expert panel explores how banks and insurers are best identifying and supporting customers facing financial difficulties.

Learn More
Article

Delivering next-gen customer communication in insurance [SUMMARY]

Catch up on the discussions from our roundtable, in association with Smart Communications. Read summary here!

Learn More
Video

Optimizing the claims process in a digital-first world [WEBINAR]

This agenda re-imagines digital engagement strategies to delight customers, drive down costs and retain a competitive edge. Sign up here!

Learn More
On-demand Webinar

The future of the claims department

Array ( [0] => WP_Term Object ( [term_id] => 97 [name] => Claims [slug] => claims [term_group] => 0 [term_taxonomy_id] => 97 [taxonomy] => topic [description] => [parent] => 0 [count] => 7 [filter] => raw ) )
Claims

This webinar will bring together experts to discuss the steps that claims departments need to take in order to succeed in the future. Watch on-demand now!

Learn More
Article

Achieving opti-channel personalization to transform CX [SUMMARY]

In partnership with Smart Communications, we brought together senior insurance experts to explore challenges and opportunities presented by rapidly evolving customer expectations. Read the roundtable summary here!

Learn More
Article

Rebuilding Trust in Insurance [SUMMARY]

Sit down with Markerstudy, Zurich Insurance, Society of Claims Professionals, Salesforce and Smart Communications to catch up on our rebuilding trust discussion. See summary here!

Learn More

Insurance Innovators: Nordics | On-demand

Learn More
Article

CX Excellence for Vulnerable Customers [SUMMARY]

Read this thought-provoking and important discussion about how to deliver an exceptional customer experience for a vulnerable audience. Read now!

Learn More
Load More