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Leading with empathy: delivering a compassionate customer experience [WEBINAR]
Our expert panel explores how banks and insurers are best identifying and supporting customers facing financial difficulties.
Delivering next-gen customer communication in insurance [SUMMARY]
Catch up on the discussions from our roundtable, in association with Smart Communications. Read summary here!
Optimizing the claims process in a digital-first world [WEBINAR]
This agenda re-imagines digital engagement strategies to delight customers, drive down costs and retain a competitive edge. Sign up here!
The future of the claims department
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This webinar will bring together experts to discuss the steps that claims departments need to take in order to succeed in the future. Watch on-demand now!
Achieving opti-channel personalization to transform CX [SUMMARY]
In partnership with Smart Communications, we brought together senior insurance experts to explore challenges and opportunities presented by rapidly evolving customer expectations. Read the roundtable summary here!
Rebuilding Trust in Insurance [SUMMARY]
Sit down with Markerstudy, Zurich Insurance, Society of Claims Professionals, Salesforce and Smart Communications to catch up on our rebuilding trust discussion. See summary here!