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Webinar Round-ups

Transforming where customer and employee experience intersect: optimising the power of AI [SUMMARY]

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On-demand Webinar

Cyber resilience in an evolving risk landscape [WEBINAR]

This webinar commences on 23rd September, in association with IBM, to strategise on how to balance the data and processing requirements of the digital age.

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On-demand Webinar

Transforming where customer and employee experience intersect: optimising the power of AI [WEBINAR]

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Artificial Intelligence, Digitalisation

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Webinar Round-ups

Leading with Empathy: delivering a compassionate customer experience [SUMMARY]

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On-demand Webinar

Leading with empathy: delivering a compassionate customer experience [WEBINAR]

Our expert panel explores how banks and insurers are best identifying and supporting customers facing financial difficulties.

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Article

Delivering next-gen customer communication in insurance [SUMMARY]

Catch up on the discussions from our roundtable, in association with Smart Communications. Read summary here!

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On-demand Webinar

Optimizing the claims process in a digital-first world [WEBINAR]

This agenda re-imagines digital engagement strategies to delight customers, drive down costs and retain a competitive edge. Sign up here!

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On-demand Webinar

The future of the claims department

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Claims

This webinar will bring together experts to discuss the steps that claims departments need to take in order to succeed in the future. Watch on-demand now!

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Article

Achieving opti-channel personalization to transform CX [SUMMARY]

In partnership with Smart Communications, we brought together senior insurance experts to explore challenges and opportunities presented by rapidly evolving customer expectations. Read the roundtable summary here!

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