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Webinar Round-ups

Webinar Round-ups

Leading with Empathy: delivering a compassionate customer experience [SUMMARY]

On-demand Webinar

Leading with empathy: delivering a compassionate customer experience [WEBINAR]

Our expert panel explores how banks and insurers are best identifying and supporting customers facing financial difficulties.

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Article

Delivering next-gen customer communication in insurance [SUMMARY]

Catch up on the discussions from our roundtable, in association with Smart Communications. Read summary here!

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Video

Optimizing the claims process in a digital-first world [WEBINAR]

This agenda re-imagines digital engagement strategies to delight customers, drive down costs and retain a competitive edge. Sign up here!

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On-demand Webinar

The future of the claims department

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Claims

This webinar will bring together experts to discuss the steps that claims departments need to take in order to succeed in the future. Watch on-demand now!

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Article

Achieving opti-channel personalization to transform CX [SUMMARY]

In partnership with Smart Communications, we brought together senior insurance experts to explore challenges and opportunities presented by rapidly evolving customer expectations. Read the roundtable summary here!

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Article

Rebuilding Trust in Insurance [SUMMARY]

Sit down with Markerstudy, Zurich Insurance, Society of Claims Professionals, Salesforce and Smart Communications to catch up on our rebuilding trust discussion. See summary here!

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Insurance Innovators: Nordics | On-demand

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Article

CX Excellence for Vulnerable Customers [SUMMARY]

Read this thought-provoking and important discussion about how to deliver an exceptional customer experience for a vulnerable audience. Read now!

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Leading with Empathy: delivering a compassionate customer experience [SUMMARY]

Leading with empathy: delivering a compassionate customer experience [WEBINAR]

Delivering next-gen customer communication in insurance [SUMMARY]

Optimizing the claims process in a digital-first world [WEBINAR]

The future of the claims department

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Achieving opti-channel personalization to transform CX [SUMMARY]

Rebuilding Trust in Insurance [SUMMARY]

Insurance Innovators: Nordics | On-demand

CX Excellence for Vulnerable Customers [SUMMARY]

Stay in the insurance loop.

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Claims