21-22 November 2022 | Business Design Centre | London
Due to the national rail and tube strikes planned across the UK on the w/c 21 June, we have taken the difficult decision to postpone the Future of Utilities Summit. We believe that in order to guarantee a high-quality event and avoid the severe disruption, it is the most considered option. Whilst we appreciate the strike could still be called off, it looks very unlikely and the uncertainty that the situation is creating means we feel it is better to make this decision now.
Future of Utilities Summit has been rescheduled to November 21-22, and will take place at the Business Design Centre, London.
Future of Utilities Summit is the UK’s premier energy & water summit
For anyone serious about transforming the utilities landscape, Future of Utilities Summit is the most anticipated event of the season. Now in it’s 32nd year, by uniting the energy and water sector, it’s where the ordinary is challenged, collaboration is championed and innovation comes to life. Be part of the conversation and take on the greatest challenges together.
“Future of Utilities Summit is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommend.”
Michael Lewis
Chief Executive Officer, E.ON UK
Speakers
For the latest speaker announcements, follow us on LinkedIn.
Keith Anderson
Chief Executive Officer, Scottish Power
Michael Lewis
Chief Executive Officer, E.ON UK
Basil Scarsella
Chief Executive Officer, UK Power Networks
Susan Davy
Chief Executive Officer, Pennon Group
Douglas Millican
Chief Executive Officer, Scottish Water
Heidi Mottram CBE
Chief Executive Officer, Northumbrian Water
Katy Taylor
Chief Customer Officer, Southern Water
Nikki Flanders
Managing Director, UK&I, SSE Energy Solutions
“A thought-provoking and engaging conference with great input from all of the important players.”
Basil Scarsella
Chief Executive Officer, UK Power Networks
Plenty of networking
Dedicated networking breaks, exclusive hospitality opportunities, and new for 2022: intimate workshopping sessions to help you connect and reconnect with key business contacts.
Shaped by senior leaders
2022’s got 12 hours of content sessions curated by our high-caliber advisory board of senior utilities leaders – find out what’s troubling board-level executives first-hand.
Impactful, interactive formats
With keynotes, interivews, panels, case studies and fireside chats; key takeaways at Future of Utilities Summit will be frequent, engaging, and digestible.
Inspirational speakers
Learn from the industry’s most senior innovators with C-Suite executives from OVO, National Grid, and Northumbrian Water taking prominent keynotes throughout a packed agenda of 100+ leaders.
Hot Topics
Electric Vehicles
Develop your winning strategies for succeeding in the emerging EV ecosystem by hearing how to develop exciting new products and slick customer messaging.
Energy Crisis
It’s time to rebuild an energy market that works for everyone, take stock of momentous change and navigate sector recovery in the long and short term.
Net Zero
From preparing the network for rising demand, developing new products and bringing the customer on the journey, hear how to level-up your roadmap to 2050.
Network Digitalisation
Hear how to embed smart innovation across the network and take a more predictive approach to asset maintenance and adapt operations to suit this hyper digitalised future.
Heat
From the future of heat pumps and ensuring the right solution for the right home, to getting costs down across the supply chain, come together to develop the road map for green heat.
Customer
From times of crisis to everyday needs, it’s a pivotal time for the sector to foster resilient CX strategies. Whether it’s supporting vulnerable customers, adding value to every touch point or serving the business market, there’s something for every CX professional.
“If we are to be leaders in innovation, we must be unafraid of collaboration, sharing knowledge and being challenged. This conference prompts and provokes these opportunities.
With strong audience engagement and networking added in, the conversations started here could be the beginning of the next major innovation to benefit our customers and businesses.”
Heidi Mottram
CEO, Northumbrian Water
Who Attends
“Future of Utilities events are always must-dos. With excellent speakers and great debates, they’re a key part of my calendar”
Greg Jackson
CEO, Octopus Energy
Agenda at a glance
Buy your tickets
Tickets include: 2 day conference pass, lunch & refreshments and 2 drinks receptions
Group Discount – 15%
When you buy 3 or more tickets
Energy & Water Companies*
save £200 Early Bird Until 23 September
£895.00 + VAT
Full Price £1,095.00 + VAT
Standard
save £200 Early Bird Until 23 September
£1,395.00 + VAT
Full Price £1,595.00 + VAT
Sponsorship Opportunities
Thought Leadership
Taking part in a fireside chat, fielding a pundit or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.
Branding awareness
You want to ensure your brand is front of mind with senior players in the utilities world. Using multiple channels across Future of Utilities, we have the megaphone to tell your story and increase visibility of your brand.
Lead generations
We get industry leaders, you form lasting connections with those who have genuine buying power. From 1-2-1 meetings via a VIP concierge, to bespoke roundtables, the opportunities are endless.
Sponsors
Agenda in full
Day 1
Wednesday, 22 June 2022
22 Jun
Day 2
Thursday, 23 June 2022
23 Jun
Session one | Navigating a climate of change: uniting utilities on the road to Net Zero
Session two
Ensuring resilience and reliability: CX in times of crisis and high pressure
Smart, efficient, resilient: digitalising networks to deliver a greener future
Mapping out the future of energy retail
Session three
Rethinking the supplier-customer relationship
Preparing for a boom in demand: next steps for grid flexibility
An era of adaption and mitigation for water networks
Session four | Championing fairness and bringing about behaviour change: next steps for customer engagement
Session five
Supercharging approaches to electrifying transport
Smart and sustainable transformation for water: getting to 2030
Session six
Implementing a delivery plan to decarbonise heat
Workshop | From seamless identification to holistic: helping customers most in need of support
Workshop | Building a purposeful circular economy: taking deliberate action on networks and with partners
Session seven
Tackling water's green transition on a regional level
Supercharging the route to Net Zero inside the home
Session eight | Building a utilities sector fit for 2030