
The UK’s leading energy & water summit goes digital
Streamed directly to you | 1 – 4 December 2020
“This event is always a highlight of the calendar: interesting, insightful speakers and great debate. Highly recommended.”
CEO, E.ON UK
Introducing Future of Utilities Summit Online – the digital event providing an unrivalled opportunity for the utilities industry to reconnect, share ideas and transform its future at this challenging and turbulent time.
Now in its 28th year, the Future of Utilities Summit will be broadcasting to you from various locations around the world and feature 60+ international speakers including board-level executives from the likes of EDF Energy, Anglian Water and SP Energy Networks. Join senior representatives from every important industry player to exchange ideas, raise your profile, unlock solutions and accelerate industry change – from wherever you are in the world!
Block out your diaries and get ready to be inspired by this year’s stellar line up of industry change makers as they discuss engaging the customer of the future, transforming energy networks, strategies in water resource management, realising Net Zero and the future of the utilities industry.
Speakers


Matthew Timms
Chief Digital and Technology Officer, E.ON


Philippe Commaret
Managing Director, Customers, EDF


Jessica Tan
Managing Director of Smart Home, OVO Energy


Maureen Paul
Chief Economic Advisor, Ofgem


Michael Lewis
Chief Executive Officer, E.ON UK


Frank Mitchell
Chief Executive Officer, SP Energy Networks


Tony McCandless
Chief Information Officer, Thames Water


Basil Scarsella
Chief Executive Officer, UK Power Networks
“With the strong audience engagement and networking added in, the conversations started here could be the beginning of the next major innovation to benefit our customers and businesses.”
CEO, Northumbrian Water Group
Agenda
Day 1
Tuesday, 1 December 2020
1 Dec
Day 2
Wednesday, 2 December 2020
2 Dec
Day 3
Thursday, 3 December 2020
3 Dec
Day 4
Friday, 4 December 2020
4 Dec
09.30 | Leaders' forum
Coffee break + networking
12.35 | Engaging the customer of the future | Achieving fully-digital networks
Blue Channel: Engaging the customer of the future
Red Channel: Achieving fully-digital networks
Coffee break + networking
09.30 | Delivering outstanding customer service | Transforming energy networks for RIIO-2
Blue Channel: Delivering outstanding customer service
Red Channel: Transforming energy networks for RIIO-2
12.00 | Innovation Hub | Local energy in a transforming system
Blue Channel: Innovation Hub
Red Channel: Local energy in a transforming system
Coffee break + networking
14.00 | Assessing the future framework – a regulation and policy roadmap
09.30 | Cutting-edge service offerings | Digitising network operations
Blue Channel: Cutting-edge service offerings
Red Channel: Digitising network operations
Coffee break + networking
11.45 | Serving the business market | The role of utilities in realising Net Zero
Blue Channel: Serving the business market
Red Channel: The role of utilities in realising Net Zero
Coffee break + networking
09.30 | Tech spotlights | A revolution in water resource management
Blue Channel: Tech Spotlights
Red Channel: A revolution in water resource management
Coffee break + networking
11.30 | Leaders' forum
Coffee break + networking
Sponsors
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Bronze sponsor


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Who attends
