Reuniting the energy and water sector this September
15 – 16 September 2021
Business Design Centre, London
Future of Utilities Summit is THE reunion for the energy and water sectors.
Following major updates to policy and regulation and the rollout of ambitious sustainability goals, the industry is facing unprecedented challenges and now is the time to meet them head-on.
Join the industry reunion
Make new connections
Hear from the CEOs
Chief Executive Officer, OVO Energy
Chief Executive Officer, Scottish Power
Chief Executive Officer, Anglian Water
Chief Operating Officer, Residential & SME Energy Sales, E.ON UK
Chief Executive Officer, SGN
Chief Sustainability Officer, SSE
Chief Customer Officer, SES Water
Chief Executive Officer, Utilita Energy
From preparing the network for rising demand, developing new products and bringing the customer with you on the journey, hear how to level-up your roadmap to 2050.
Hear how to embed smart innovation across the network to take a more predictive approach to asset maintenance and adapt operations to suit this hyper-digitalised future.
Ensure customers are kept informed and onboard as new products and services come into play throughout the green transition.
Whether it’s adding value at each customer touch point, serving the business market or meeting the needs of vulnerable customers, there’s something for any CX professional.
Develop your winning strategies for succeeding in the emerging EV ecosystem by hearing how to develop exciting new products and slick customer messaging.
We have some of the industries leaders attending this years event!
Get in touch to receive the full attendee list by clicking the button below
Join the VIP community
and secure your free attendance
Energy and Water retailers and networks can apply to become part of our VIP community. You can benefit from a guaranteed free ticket to the event in September as well as a personal customer advocate to make sure you get the most out of the event.
Wednesday, 15 September 2021
Thursday, 16 September 2021
Chat and connect in the studios
Studio 1: Mapping out the route from the pandemic to net zero
Studio 2: Delivering fast-paced change across the water sector
Studio 1: Nurturing a more engaged customer
Studio 2: Smart thinking for asset maintenance
Studio 3: A just and green transition
Studio 1: Crafting customer-centric journeys for all
Studio 2: Data-driven visibility for water networks
Studio 3: A collaborative future for heat
End of day
Chat and connect in the studios
Studio 1: Supercharging approaches to sustainability for the water sector
Studio 2: EVs: a new power play for utilities
Studio 1: Collaborative approaches for serving the business market
Studio 2: The race to 2030 for EV charging
Studio 3: Future ways of working
Studio 1: The evolution of customer vulnerability
Studio 2: The next phase of home energy management
Studio 3: Assessing the framework for regulation and policy
End of conference
Join the ‘Adopting a 2050-ready mindset
for asset performance management’
Hosted by Terry Saunders, Worldwide Utilities Industry Leader at IBM, on the 16 September at 8:30 AM, this intimate workshop is the perfect way to kick-off your day by connecting with industry peers also tackling the huge challenge of digitising their asset base on the road to Net Zero.
It’s your exclusive opportunity to share recent experiences over breakfast and a coffee and brainstorm solutions to critical questions:
How will the task and strategy of achieving Net Zero put new pressures on how organisations manage asset performance?
Preparing for electric heat and transport: where will these pressures be felt most keenly within the asset base?
How can short-term investments be factored into large-scale long-term business plans most effectively?
Getting the board and the customer onboard for future change: where should priorities lie?
Places are limited and will be allocated on a first-come, first-serve basis. Only those attending the Future of Utilities Summit 2021 may apply.
Taking part in a fireside chat, fielding a pundit or participating in a panel discussion alongside industry leaders are just some of the thought-leadership opportunities for you to showcase your insight and expertise.
You want to ensure your brand is front of mind with senior players in the banking world. Using multiple channels across MoneyLIVE, we have the megaphone to tell your story and increase visibility of your brand.
We get industry leaders, you form lasting connections with those who have genuine buying power. From 1-2-1 meetings via a VIP concierge, to bespoke roundtables, the opportunities are endless.