The UK’s Leading Energy & Water Summit
26 – 27 March 2019
etc.venues 155 Bishopsgate, London
ATTENDEES
350+
SPEAKERS
100+
ENERGY COMPANIES
50+
WATER COMPANIES
25+
Future of Utilities Summit 2019 features 100+ speakers on three different stages making the UK’s leading energy and water event bigger than ever before.
By striking a balance between cross-industry discussion and in-depth exploration into customer interactions, energy, and water, this year’s programme will provide the best environment for strategic consultation of all critical issues facing today’s decision-makers.
Agenda Highlights
Speakers
Heidi Mottram
Chief Executive Officer, Northumbrian Water
Michael Lewis
Chief Executive Officer, E.ON
John Morea
Chief Executive Officer, SGN
Pauline Walsh
Chief Executive Officer, Affinity Water
Steve Robertson
Chief Executive Officer, Thames Water
Colin Crooks
Chief Executive Officer, First Utility
Nikki Flanders
Chief Operating Officer, Opus Energy
Wilfrid Petrie
Chief Executive Officer, Engie
Unmissable speakers
More than 100 of the most innovative, exciting, and knowledgeable speakers from across the utilities industry, ranging from the big energy and water players to exciting challengers.
3 stages – unrivalled insights
Topics include customer service and new retail technology, proactive asset management and network flexibility, decarbonising heat and RIIO-2, to Water 2020 and the opened water market.
More than great content
8+ hours of networking time, where you can meet with your peers, strike up meaningful conversations, and build the partnerships that will transform the future of your strategy.
The key players you need to meet
An exhibition floor packed with solutions providers, providing your one-stop shop for the connections that will drive your efficiency and reduce your costs.
Agenda
- All Topics
Day 1 Tuesday, 26 March 2019
Day 2 Wednesday, 27 March 2019
Welcome address & Chair's opening remarks
A view from the top – charting the path of industry change
Setting the pace of industry change: disrupting the water industry from within
Heidi Mottram
Chief Executive Officer , Northumbrian Water
Providing safe, efficient, value-for-money service: improving outcomes for customers
John Morea
Chief Executive Officer , SGN
Prioritising long-term investment to improve service to customers
Steve Robertson
Chief Executive Officer , Thames Water
Tomorrow’s Utility Today: Outpacing Customer Expectations with The Industry Cloud
Rising customer expectations, increased competition, and disruptive technology have driven the need for reinvention across the Energy & Utilities industry. It is no longer enough to compete on product, price and even user experience. Tomorrow’s customer demands an infinite range of convergent products & services that are smart, flexible and personalised to their needs. There is an opportunity to outpace these expectations, but it requires a shift in both mindset and culture, underpinned by a modern, agile, future-proof technology platform.
Gavin Geekie
Senior Industry Director, Energy, and Utilities , Vlocity
Title to be confirmed
David Wright
Chief Engineer and Director, Electricity Transmission , National Grid
Panel discussion | Leaders’ forum
Driving change in the industry: strategic priorities for 2019 and beyond
- What will the utilities industry of 2025 look like?
- How will the role of the utilities supplier develop over the next five years?
- How should the industry adapt to changing customer demographics?
- Which technologies hold the greatest potential to drive improvements in efficiency?
- How can the industry adapt to a political climate of more state intervention?
- How can firms ensure that they remain attractive to investors?
Heidi Mottram
Chief Executive Officer , Northumbrian Water
John Morea
Chief Executive Officer , SGN
David Wright
Chief Engineer and Director, Electricity Transmission , National Grid
Steve Robertson
Chief Executive Officer , Thames Water
Serving a changing market | The future of electricity & gas networks | Approaches to Water 2020
Developing the future of customer interactions
Lisa Holmes
Chief Information Officer , Bristol Energy
The prosumer vs consumer dilemma and the role of technology
The UK energy retail sector has been transformed over the past decade with technology advances, increased competition, and regulation designed to drive low carbon energy production and use. Some people believe this has created a generation of Prosumers. To what extent should energy retailers’ investment decisions be influenced to balance their needs with those of other, less engaged customers?
Geoff Childs
Sales Director , Gentrack
Strategies for serving future customers
Simon Oates
Chief Customer Officer , Southern Water
Panel discussion
Tailoring interactions to the customer of the future: strategies fit for 2020
• What will the supplier of the future look like?
• What steps can utilities take to improve customer engagement?
• What’s the role of a supplier in a market that can supply itself?
• Dealing with low frequency interaction rates: getting things right first time
• Balancing value-added services and price: where does the sweet spot lie?
• Supplying I&C customers: what do large accounts expect from their suppliers?
• Including vulnerable customers in the conversation: working together to provide a necessary service for everyone
• Which technologies have the greatest scope to disrupt the industry?
Simon Oates
Chief Customer Officer , Southern Water
Julie Minns
Head of Customer Engagement , UK Power Networks
Ben Newby
Chief Customer Officer , Bristol Water
Lisa Holmes
Chief Information Officer , Bristol Energy
Geoff Childs
Sales Director , Gentrack
Aspirations for 2021 and beyond: working together to achieve whole system benefits
With increasing demand on the electricity network, learn how UK Power Networks is leading the journey to find new, innovative solutions to maintain affordability for its customers.
Suleman Alli
Director of Strategy , UK Power Networks
Preparing for a step-change in network innovation: priorities for 2019 and beyond
Terry Saunders
Worldwide Utilities Industry Leader , IBM Watson IoT
Upgrading the system to support energy transition challenges: driving innovation and efficiency
- Thinking smarter to deliver the energy system transition
- Giving consumers a stronger voice: enhancing stakeholder engagement in 2019 and beyond
- Achieving long-term value from investment
- Playing a full role in the delivery of carbon reduction commitments
Chris Clarke
Director of Asset Management and HS&E , Wales & West Utilities
Panel discussion
Building on lessons learned since RIIO-1 for the future of GB networks
• How can the industry work together to foster a deeper innovation culture?
• What is the role of networks in a highly decentralised generation world?
• Improving the service networks deliver to customers: what are the main areas for improvement?
• Improving network reliability: what should the industry look like in 2021?
• What can be done to improve the investment proposition for utilities?
Chris Clarke
Director of Asset Management and HS&E , Wales & West Utilities
David Moon
Head of RIIO-2, Regulation and External Affairs , Cadent Gas
Suleman Alli
Director of Strategy , UK Power Networks
Enabling sustainable growth: providing for customers, stakeholders, and society
- Working together to build awareness of water resilience: ensuring everyone plays their part
- How can the industry make best use of data to predict maintenance needs?
- Ensuring innovation has sustainability at its heart: adopting a long-term approach
Alex Plant
Regulation Director , Anglian Water
Providing services that are better for customers and the environment: championing innovation in the water sector
- Delivering a stretching and innovative plan for customers and the environment
- Targeting unprecedented engagement with customers, regulators, and other stakeholders
- Harnessing technology to get customer interactions right first time
- Working with consultants and charities to deliver a truly innovative approach
Louise Beardmore
Customer Service Director , United Utilities
Panel discussion
Delivering more of what matters: the road ahead for the water industry
• Delivering more for less: what steps should be taken to ensure that water is as affordable as possible?
• How can water companies evolve to become customer service leaders?
• Re-building trust and confidence: what strategies should water companies pursue?
• What impact will deepening the resilience commitment have on financeability?
• Culture and capabilities: how can the industry work together to be as innovative as possible?
• Reflecting on experiences of the price review so far: is fast track worth it?
Alex Plant
Regulation Director , Anglian Water
Ed Mitchell
Director of Environment , Pennon Group
Louise Beardmore
Customer Service Director , United Utilities
Bob Taylor
Chief Executive Officer , Portsmouth Water
The innovation hub | Improving network flexibility | Meet the new technology transforming energy & water retail
In this session, hear presentations and demos from those driving innovation in the utilities sector
Powering innovation: nurturing ideas to improve the future of utilities
With a goal of transforming the way we live, work and move, Centrica Innovations has been collaborating with change-makers around the globe. The mission is to invest £100m in new technologies and innovations; join Nicola Cheyne for key insights about what the journey has been like to date.
Nicola McCheyne
Head of Ideas Lab , Centrica Innovation
Demo | Localz
Improve Customer Experience and Efficiency through Location Technology
Ashley Brooks
Sales Director , Localz
Transforming operations to deliver efficiency savings & sustainability: innovation across the value chain
Wessex Water’s sustainability strategy has garnered industry wide acclaim for its open and collaborative approach. In this case study, Dan Green will explore how the south west WASC has utilised local partnerships, community ties and technology to cut overhead costs whilst drastically improving the ecology of the catchment areas it manages.
Dan Green
Head of Innovation and Sustainability , Wessex Water
Demo | Extreme Low Energy
Enabling a new generation of low-energy modular buildings: easy to install DC infrastructures
All electronic devices are powered via DC using an AC/DC adapter plug. Ele’s unique Low Voltage power infrastructures eliminate waste from this conversion which unlocks significant cost reductions and carbon emission savings by running electronic devices far more efficiently. This opens the door to a new generation of low-energy modular buildings that could transform future relationships with the energy industry.
Mark Buchanan
Technical Director , Extreme Low Energy
Leveraging partners for innovation: is collaboration the key to surviving change and growth?
Colin Beaney
Global Industry Director-Energy, Utilities & Resources , IFS
Intelligent, connected smart homes: delivering in-house innovation to enhance customer experience
Join this session to hear how British Gas has been taking connected homes to the next level by creating immersive experiences that transform the relationships consumers have with their suppliers. Learn what it takes to create innovative products that cater to a mass consumer base, and integrate them to develop seamless consumer journeys.
Lizi Jenkins
Head of Innovation , British Gas
Designing the electricity network of the future: adapting to changing market conditions
Electricity networks are rising to the challenge put to them by the Government’s energy decarbonisation commitments. Paul Bircham will share the innovative strategies undertaken by Electricity North West, and its vision for a future with a new energy landscape.
Paul Bircham
Commercial Strategy & Support Director , Electricity North West
Operating a safe, economic and sustainable network: realising the benefits of smarter system operation
Decarbonisation will provide new opportunities for businesses and investment, causing dramatic changes in the way that energy is both generated and consumed. Join Julian Leslie to understand how National Grid is striving to boldly take advantage of new technology to change the way it operates.
Julian Leslie
Head of Network Capability Electricity , National Grid ESO
Panel Discussion
Upgrading network flexibility: designing systems fit for future needs
- To what extent do networks need to adapt to the changing generation mix?
- How can networks prepare for the increased demand from electrified heat and transport?
- How can storage be used to improve network resilience?
- Can storage be used to increase support to remote and vulnerable communities?
- Alternatives to storage: what is the potential for energy management services?
- What will the remaining centralised network look like in the future?
- How will enhancing the flexibility of networks improve the investment landscape?
Paul Bircham
Commercial Strategy & Support Director , Electricity North West
Caroline Bragg
Senior Policy Manager , The Association for Decentralised Energy
Greg Farrell
Head of System Strategy , Northern Powergrid
Julian Leslie
Head of Network Capability Electricity , National Grid ESO
Mike Lockett
Chief Commercial Officer – Power , Uniper Group
Using technology to enhance customer experiences: defining your strategy in a connected world
- Looking back to go forward: what’s been learnt so far with new technology trials?
- Envisioning the place of technology in customer interactions
- What are the key pitfalls to avoid when creating your digital strategy?
Simon Pearson
Digital Business Lead , Energy Systems Catapult
Case study | Wessex Water
Using technology to transform the experiences of customers of every different type
Wessex Water are using technology across the board to revolutionise their customers’ experiences. From Alexa skills to Uber-style job trackers, it’s all change. Learn what the journey has been like from Alex Rutherford who will be exploring the true potential of technology.
Alex Rutherford
Customer Excellence Change Manager , Wessex Water
Panel discussion
Towards technology-enabled customer interactions: what are the next steps?
- Leveraging technology to deliver for customers: what does good look like?
- Hype or game changer: which technologies are set to truly transform the industry?
- What are the advantages of being a first mover?
- Keeping up with the churn: adapting strategies to match the pace of change
- Investing for long-term success: deciphering the business case for different technologies
- The importance of being selective: how to avoid using tech for the sake of it
- Which new features are really valued by consumers?
- Plan of action: defining the key elements of new retail technology adoption
Simon Pearson
Digital Business Lead , Energy Systems Catapult
Alex Rutherford
Customer Excellence Change Manager , Wessex Water
Natalia Konstantinova
Lead Software Engineer , First Utility
New business models for a smarter market | Proactive asset management: the future of network infrastructure? | Water market reform: an assessment two years on
Case study | Octopus Energy
Winning back customer trust: a new breed of energy supplier
Octopus Energy is creating change in the energy market by using technology to create a leaner business from the ground up. From a tariff that shows how much profit is being made from households, right down to EV smart charging, it’s doing things differently. Join Stuart to get to grips with the ripples Octopus is making.
Stuart Jackson
Chief Financial Officer , Octopus Energy
Case study | SmartestEnergy
Modernising business energy contracts through increased transparency
With a proud commitment to market-leading customer service and innovative contract structures, SmartestEnergy has set out to do things differently within the energy market. Learn how it has created a business strategy centred on transparency, open collaboration and most crucially, with a customer centric approach.
Mike Shirley
Head of Marketing , SmartestEnergy
Panel discussion
Creating a business model for tomorrow’s world: building a strategy from within
- How is the supplier business model adapting to new market conditions?
- What can we expect from new entrants to the market?
- How might consolidation develop over the next five years?
- Adapting the model of suppliers in a more competitive landscape: the end of utilities as a commodity?
- How must regulation adapt to support the changing market?
- To what extent does the approach towards price caps vary between suppliers of different sizes?
- Supplying more than just utilities services: offering bundles as a differentiator
Stuart Jackson
Chief Financial Officer , Octopus Energy
Mike Shirley
Head of Marketing , SmartestEnergy
Andrew Thomsen
Senior Manager, Consumers & Markets , Ofgem
Making the network work for customers and stakeholders: maintaining a network that is smarter and more flexible
- The role of networks in facilitating the transition to a low carbon economy
- Undertaking technological, commercial and operational innovation
- Improving network efficiency: using technology to meet existing and future needs
Scott Mathieson
Network Planning and Regulation Director , SP Energy Networks
Creating an active asset management strategy: transforming data into insights
Yorkshire Water is using real-time information to understand trends about its water and sewerage operations. Understand how intelligence on the condition of pipes enables the adoption of a predict and prevent approach so that you can unlock operational savings.
Robert Krempic
Head of Data Science , Yorkshire Water
Harnessing analytical capacity to deliver a step-change in asset performance
Much of the hype around smart infrastructure is about new data streams and a statistics-driven AI approach, but we sometimes forget that our engineering principles are still fundamental. The step-change will be delivered at the intersection of the two worlds. Join Thomas Joseph to learn how to combine modern analytics and existing engineering tooling to predict issues and drive performance across existing assets.
Thomas Joseph
Head of Asset Performance Optimisation, Smart Infrastructure , Mott MacDonald
Embarking on a data-led internet of things approach
- Making sense of information to develop informed maintenance decisions
- How can data be transformed into a usable form?
- Communicating benefits to stakeholders: what are the most compelling advantages to analytical capability?
Ian Nicholson
Head of Asset Systems & Planning , United Utilities
Panel discussion
Moving from reactive to proactive: using real-time analytics to improve asset management
- What could proactive and predictive networks look like?
- How can smart asset management transform incident response?
- Creating an agile system: should adaptability be built into networks?
- How can analytics transform peak-demand management to improve resilience?
- Planning for the future: what must networks do to prepare for a data-rich world?
- Developing skills to unlock wider capabilities for field operatives
- Overcoming non-digital data silos: how can data be transformed into a usable form?
- To what extent would making asset management more proactive change the networks’ investment proposition?
Fabio Giammanco
Head of Smart Grid Devices , Enel
Scott Mathieson
Network Planning and Regulation Director , SP Energy Networks
Robert Krempic
Head of Data Science , Yorkshire Water
Ian Nicholson
Head of Asset Systems & Planning , United Utilities
Navigating the largest retail water market in the world: making life simpler and more cost effective
John Reynolds
Chief Executive Officer , Castle Water
An update from MOSL
Des Burke
Interim CEO , MOSL
Open Water 2 years on: the wholesalers’ perspective
Simon Bennett
Head of Wholesale , Bristol Water
Panel discussion
Reflecting on market progress: what’s the next phase for open water?
- Bringing it back to the customer: how has opening the market affected businesses of differing sizes?
- Working together to improve data quality: strategies for success
- The retailer-wholesaler relationship: building on the experience of the past two years
- Will there be significant consolidation over the next five years?
- What lessons can we learn from the non-household market for further reform in water?
Mike Keil
Head of Policy and Research , Consumer Council for Water
Lucy Darch
Chief Executive Officer , Wave
Simon Bennett
Head of Wholesale , Bristol Water
John Reynolds
Chief Executive Officer , Castle Water
Des Burke
Interim CEO , MOSL
Chair’s closing remarks, followed by drinks reception
Chair’s opening remarks
The future of energy & water: strategies for success
Delivering a tailored service for customers: options to suit every size and type of business
Wilfrid Petrie
Chief Executive Officer , Engie
Working for customers and communities: innovating to deliver a great service
Pauline Walsh
Chief Executive Officer , Affinity Water
Adopting new technology strategies to embrace industry change
Mike Ballard
VP Industray Strategy , Oracle
Changing the way energy is generated, supplied and used: an energy revolution
Nikki Flanders
Chief Operating Officer , Opus Energy
Title to be confirmed
Michael Lewis
Chief Executive Officer , E.ON
Panel discussion | Leaders’ forum
Preparing for the future of the industry: utilities in a smarter era
- Developing an innovation culture: inspiring and engaging employees
- How can companies remain agile enough to respond to changes in market conditions?
- How can the industry take advantage of the data revolution to improve services?
- To what extent should companies focus on rebuilding the trust of customers?
- How can the industry work together to improve its sustainability?
- How is Brexit and uncertainty affecting the investment proposition for UK utilities?
Pauline Walsh
Chief Executive Officer , Affinity Water
Mike Ballard
VP Industray Strategy , Oracle
Michael Lewis
Chief Executive Officer , E.ON
Nikki Flanders
Chief Operating Officer , Opus Energy
Striving for customer excellence | Adapting to climate change | Exploring the future of heat
Out-of-industry insight | Ann Summers
Striving towards customer excellence
Doroteya Plummer
User Experience Design Manager , Ann Summers
Out-of-industry insight | John Lewis
The next-generation of experience design
Steve will demonstrate the power of service design in practice at John Lewis and then explore how to break down internal silos to execute great UX design in large organisations.
Steve Kato-Spyrou
User Experience Manager , John Lewis
Panel discussion
Delivering outstanding customer service: improving CX, moments, and journeys
- How can loyalty be rewarded in the utilities sector?
- What lessons can utilities draw from other industries?
- Keeping up with customer preferences: content strategy that’s tailored to consumption trends
- Engaging with customers on new platforms: reviews, social media, and aggregators
- Balancing new technology with humans: creating interactions which feel ‘genuine’
- Is personalisation necessary for a successful marketing strategy? Can it ever be too personal?
- Does the industry have the skills to innovate in customer service?
- Designing service with vulnerable customers in mind: how can utilities improve the delivery of priority services?
Eileen Brown
Director of Customer Experience , Northern Gas Networks
Greg Dugmore
Head of Commercial , Pennon Group
Zoisa Walton
Director, Business , Octopus Energy
Joel Strohmeier
Digital Transformation Manager , Bristol Energy
Case study | Open Networks Project
Randolph Brazier
Head of Innovation and Development , Energy Networks Association
Case study | Southern Water
Addressing the resilience gap: achieving long-term sustainability
Southern Water has been exploring innovative ways to secure water resources for the future and protect the environment. Join this session to better understand how to balance water supply with the environment.
Alison Hoyle
Compliance and Asset Resilience Director , Southern Water
Panel discussion
Continually adapting to climate change and reducing the industry’s carbon footprint
- Improving industry wide incident response: is collaboration the key?
- How feasible is it to target an incident free future?
- To what extent does a focus on sustainability change the industry’s supply of capital?
- How important will domestic customers’ behaviour be in the journey towards a sustainable utilities industry?
- What makes an effective customer awareness programme? How should it be adjusted for I&C customers?
- Should resilience programmes be compulsory?
- What lessons for compliance and approaches to long-term planning can be learnt from abroad?
Steven Thompson
Environmental Sustainability Manager , National Grid
Randolph Brazier
Head of Innovation and Development , Energy Networks Association
Alison Hoyle
Compliance and Asset Resilience Director , Southern Water
Professor Jim Hall
Director , Environmental Change Institute
Member , Committee for Climate Change
2050 decarbonisation commitments and the wider impact of electrification
In order to achieve the electrification of heat, as well as transport and renewables, there are many obstacles to overcome. Ili will discuss the technological and enabling gaps that stand in between the industry and the 2050 decarbonisation commitments.
Iliana Portugues
Head of Innovation , National Grid
Case study | SGN
Safe, secure and reliable distribution of hydrogen: an update on the H100 project
The H100 project is designed to demonstrate the safe, secure and reliable distribution of hydrogen. Hear what SGN learnt from its project so that you can understand how introducing hydrogen into the energy mix could support the decarbonisation of heat.
Mark Wheeldon
H100 Project Manager , SGN
Panel discussion
The role of gas in 2050? Long-term strategies for decarbonising heat
- To what extent will we need gas in the future?
- Which technologies offer the best solution to decarbonising heat?
- Dealing with a surge in electricity demand: how could electrification transform the energy system?
- How can the industry avoid the stranding of assets?
- Encouraging the end user: how can businesses and households be persuaded to adapt their heat sources?
- Co-ordinating with central and local governments to achieve results: collaboration to match demand and supply for heat across the country
- How effective has the Renewable Heat Incentive been in encouraging lower carbon heat source adoption?
Steven Edwards
Director of Regulation and Commercial , Wales & West Utilities
Mark Wheeldon
H100 Project Manager , SGN
Iliana Portugues
Head of Innovation , National Grid
Trust, legitimacy, and financeability | Using new technology in energy & water supply operations
Panel discussion
Restoring confidence and rebuilding trust in the utilities industry
- What strategies can the industry undertake to restore public trust?
- How can the commitment to best practice be communicated to customers?
- Will the emergence of new technology help companies get closer to their customers and markets working better?
- What should the industry do in response to greater state intervention and possible nationalisation?
- How fair is it to say that the industry has brought the nationalisation question upon themselves?
- Can the industry reinvent itself or does it need outside intervention?
Natasha Hobday
Group Policy and Regulation Director , First Utility
Alexandra Meagher
Head of Risk and Regulation , Bulb Energy
Darren Rice
Head of Policy & Regulatory Strategy , Anglian Water
Richard Sweet
Head of Regulatory Policy , Scottish Power
Moving abroad? Can the UK utilities market remain an attractive investment proposition?
With price caps, threats of nationalisation, a reduced return on capital, and Brexit, the UK utilities industry is currently facing barriers to investment. Learn how the UK really stacks up for both debt and equity international investors and how it can compete for capital with the likes of Brazil and China.
Martin Brough
Director - Utilities Research , Deutsche Bank
Improving operational efficiency to deliver more for customers
- Digitalising back-office operations in tandem with customer interactions: the key driver for efficiency savings
- Do utilities have the skillsets to provide the level of experience customers increasingly demand?
- Where is the potential for automation greatest for utilities
Kim Ratcliffe
Chief Operating Officer , Water Plus
Panel Discussion
Delivering for customers whilst reducing cost-to-serve: the operational challenge
- Marrying efficiency and customer experience to achieving operational excellence: strategies for the future utility company
- How can suppliers adopt more flexible communications, across multiple platforms, whilst reducing costs?
- Taking advantage of data to drive efficiency: where does the greatest potential lie?
- Crafting a successful implementation plan: what are the necessary first steps?
Kim Ratcliffe
Chief Operating Officer , Water Plus
Graeme Wright
Chief Technology Officer- Manufacturing, Utilities & Services , Fujitsu
Euan Burns
Head of System Investment Planning , Thames Water
Policy frameworks for 2019 and beyond
A fresh approach to utilities: owning the smart home relationship
Richard Flint
Chief Executive , Yorkshire Water
Changing the future of home energy to put Britain on a pathway to Paris
Colin Crooks
Chief Executive Officer , First Utility
Keynote address from the Department of Business, Energy & Industrial Strategy
Dan Monzani
Director, Energy Security, Networks & Markets , Department for Business, Energy & Industrial Strategy
2018 Highlights
See what some of our 2018 attendees had to say about the industry, including:
- Heidi Mottram, Chief Executive Officer, Northumbrian Water
- Chris Houghton, Chief Executive Officer, OVO Energy
- Sara Bell, Chief Executive Officer, Tempus Energy
WHY ATTEND
- Join industry leaders from all branches of electricity, gas and water networks to access insights from the full spectrum of the who’s who of utilities infrastructure.
- Prepare your company for digital transformation with panellists from Centrica, Wessex Water, First Utility, and Cadent Gas who are leading industry disruption
- Out-of-industry experts from Ann Summers and John Lewis will help you plan your strategy with the customer of the future in mind
- Hear Ofwat, Ofgem, and BEIS’ plans for the future of the industry and ensure your business plan is as informed as your competitors
- Keep up-to-date with who’s who in the industry over a craft beer at our drinks reception
Don’t miss out!
Attending Companies
Partner With Us
Connect with your audience
Our attendees tell us their aim is to make meaningful connections with solutions providers. With this in mind, we have created a range of sponsorship opportunities that can help you raise your profile and reach the right people.
We can tailor any of the following to your needs:
Thought-leadership sessions
Hospitality packages
On-site event branding
One-to-one meetings
Exhibition space
Sponsors
Tickets
All tickets include:
2 day conference pass, lunch, refreshments and a drinks reception.
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15% off
When you buy 3 or more tickets
Energy & Water Companies*
save £100 Early Bird Until 08 March
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Upcoming Report
The Future of Utilities Report
The Future of Utilities report presents fresh insights on the road ahead for the utilities ecosystem.
The future face of the utility will belong to the bold. Are you prepared?
The Future of Utilities Report will be launched at Future of Utilities Summit – pre-register for your digital download, and get your physical copy at the event!