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VIRTUAL ROUNDTABLE

Serving a changing market: utilising technology to transform data into insights

Thursday 25 June 2020

Online at 3pm BST

 

Future of Utilities and Informatica cordially invite you to join the executive utilities virtual roundtable Serving a changing market: utilising technology to transform data into insights.

This roundtable will provide guests with an unrivalled opportunity to network with an exclusive group of energy and water professionals and technology specialists to understand how to take advantage by shifting in both mindset and culture, to create a truly agile, data-driven organisation.

Key topics discussed

Taking place under Chatham House Rule, the group will explore key topics, including:

✓ Data strategy for the utilities sector

✓ Maximising engagement across different channels

✓ Using data and AI to deliver agility and innovation

✓ Improving your company’s capacity to make the most of its data

✓ How can smart propositions support and empower vulnerable customers

✓ Communicating with loyalty and trust: taking advantage of data to personalise engagement

Agenda

The virtual roundtable will start at 3pm and last approximately 90 minutes

Introduction to roundtable

Greg Hanson, VP EMEA & LATAM, Informatica

Participant introductions

Opening remarks from roundtable chair

Bjoern Reinke, Director of Data & Data Science, Drax Group

Roundtable discussion chaired by Bjoern Reinke, Director of Data & Data Science, Drax Group

Rising customer expectations, increased regulatory pressure, and disruptive technology are driving the need for reinvention and digital transformation across the utilities industry. There is an opportunity to beat these expectations; join this session to understand how to take advantage by shifting in both mindset and culture, to create a truly agile, data-driven organisation.

  • Data strategy for the utilities sector – network based IoT and customer and service based
  • Multichannel engagement – how effective are we at maximising opportunity across channels?
  • Innovation in a smart world: using AI and data-driven principles to deliver agility and innovative outcomes
  • To what extent do utilities companies have the capacity to make the most of its customer and asset data?
  • Utilising data to create a more personalised experience: what steps can utilities take to improve customer engagement?
  • Using smart propositions to support vulnerable customers
  • Not all data is created equal: how to identify the right data to drive transformational outcomes
  • Finding inspiration: who are the organisations to look for utilising insights from their data?

Closing remarks

End of roundtable

 

Speakers

Greg Hanson

VP EMEA & LATAMInformatica

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Greg Hanson - Informatica
Greg Hanson

VP EMEA & LATAM

Informatica
Greg Hanson has over 22 years’ experience within the world of data. Since joining Informatica in 2000 he has led hundreds of data initiatives with Informatica’s clients and partners. More recently, he has contributed to Informatica’s vision, go-to-market strategy, and customer success as EMEA and LATAM CTO. He regularly presents for Informatica and has a passion for discovering innovative uses for Informatica’s platform and ways for data to power business.
 
Prior to joining Informatica Greg oversaw project management for delivering data warehouse and analytics solutions at Consignia.

Bjoern Reinke

Director of Data & Data ScienceDrax Group

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Bjoern-Reinke, Drax Retail, Future of Utilities
Bjoern Reinke

Director of Data & Data Science

Drax Group

Bjoern has been responsible for making the Smart Metering Upgrade project a success for existing and future Drax customers. Prior to joining Drax, Bjoern pioneered SMETS1 Smart Metering for a Big 6 energy company for over 5 years, and has over 13 years of experience in the energy sector. His qualifications include an MSc in Environmental Engineering, an MSc in Business Management, as well as a Six Sigma Master Black Belt!

Request an invitation

This roundtable discussion is designed for senior executives working for X

Fill in this short form if you meet the above criteria and would like to participate in the discussion on 25 June 2020 at 3pm. All invitation requests will be vetted and approved (or declined) by the organiser.

Sponsored by

Digital transformation changes expectations: better service, faster delivery, with less cost. Businesses must transform to stay relevant and data holds the answers.
 
As the world’s leader in Enterprise Cloud Data Management, we’re prepared to help you intelligently lead—in any sector, category or niche. Informatica provides you with the foresight to become more agile, realize new growth opportunities or create new inventions. With 100% focus on everything data, we offer the versatility needed to succeed.
 
We invite you to explore all that Informatica has to offer—and unleash the power of data to drive your next intelligent disruption.

https://www.informatica.com/gb/