Session 1: Utilities 101
Session 2: Customer
Session 3: Electric Vehicles
Session 4: Water
Available to watch on-demand
Check out our 4 sessions
Taking inspiration from George Orwell and the popular TV show, this exciting new format brings together a panel of c-suite superstars to discuss which industry observations and pet hates they would consign to Room 101. Join us live to vote on your favourite answers and air your own industry gripes in the live Q&A.
Accelerate your post-pandemic CX transformation by hearing the CEO of Good Energy’s thoughts on how to prepare for the customer of 2050 before learning about all things automation, contact and customer journeys from the panel featuring UK Power Networks, Thames Water and Budget Energy.
The road to 2030 will require utility organisations to become EV-ready. Hear from Shell, ENGIE UK and ChargePoint on how the ecosystem will evolve, ways to bring the customer on the journey with you and the importance of collaboration in boosting innovation.
With ambitious sustainability goals on the horizon and climate change presenting new challenges, the water sector will need to work smarter than ever before. Our panel will guide you through how this can be done while exploring the transformative potential of new technologies like AI, data and IoT.
Chief Executive Officer, UK Power Networks
Heidi Mottram CBE
Chief Executive Officer, Northumbrian Water
Chief Executive Officer, Wessex Water
Chief Strategy and Regulation Officer, Yorkshire Water
Innovation Director, DCC
Director of Policy & Regulation, EDF Energy
Co-Founder and Chief Operating Officer, Rebel Energy UK
Director of Asset Delivery, NI Water
Tuesday, 29 June 2021
Thursday, 1 July 2021
Tuesday, 6 July 2021
Thursday, 8 July 2021
Leader’s Forum: Utilities 101
Customer strategies in a digital-first world
Becoming an EV-ready organisation
Delivering a water industry fit for the future
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