Energy Retail Track

Refine your engagement strategy so that you can captivate the energy customer of the future

What you will learn

EDF Energy

Join EDF Energy to learn from the team’s experiences in reinventing the customer journey.

Twenty Energy | Future of Utilities

Hear from Twenty Energy to gain insights into how effective branding can be used to reduce customer churn.

Gnergy | Future of UtilitiesKeep up-to-date with the changing competition in the energy market by joining GnERGY and hearing its plans to adapt to a smarter, more customer-centric future.

Tonik Energy | Future of UtilitiesUnderstand new approaches in energy from the founder of the award winning Tonik Energy – known for its value-adding innovation – so that you can adapt your business model to industry distruption.

Featured Speakers

Filomena La Porta

Head of Data Analytics, Reporting & CRM

EDF Energy

Chris Russell

Managing Director

Tonik Energy

Tikendra Dewan

Chief Executive Officer


Kevin Stoker

Chief Executive Officer

Twenty Energy

Brands you could learn from

Learn more at Future of Utilities: Smart Energy.

New directions in the energy market: smart retail, grids and metering

FOU Smart Energy 2019