Unlocking the future of Indonesian banking
19 – 20 February 2020
Shangri-La Hotel, Jakarta
The place for leading banking professionals from across Indonesia to showcase innovation, challenge the status quo and explore unparalleled growth potential.
MoneyLIVE: Indonesia gets straight to the heart of the challenges facing retail banks today and lays the foundation for these challenges to be overcome. Whether analyzing the potential of emerging technologies, evaluating the impact of FinTech competition, embracing corporate culture innovation, or demonstrating the transformative power of digital, MoneyLIVE: Indonesia has got it all covered.
You are not alone! This is event is co-located with Insurance Innovators: Indonesia, giving you the opportunity to network with and learn from those in the world of insurance!
Key reasons to attend:
Keynote address from Batara Sianturi, President Director, Citibank Indonesia
More than 5 hours of networking and relationship building with insurance and banking peers
Hear from leading executives from BRI, Bank Danamon, Bank BTPN, Amar Bank, and many more!
Workshop sessions: equip yourself with the latest in cybersecurity, data management and wealth management
Find out what the latest digital innovators are up to with presentations from GoPay, LinkAja and Koinworks.
Lightning pitches from the youngest and most challenging FinTechs and InsurTechs in the ASEAN region.
MoneyLIVE: Indonesia is part of our Financial Services Indonesia series, which also includes Insurance Innovators Indonesia. Take advantage of the chance to meet over 700 senior representatives from the region’s retail banking, payments, general insurance and life insurance markets for two days of stimulating discussion and networking.
Speakers
Ridzki Kramadibrata
President, Grab
Taswin Zakaria
President Director, Maybank Indonesia
Batara Sianturi
Chief Executive Officer, Citibank Indonesia
Sumit Dutta
Country Manager and Chief Executive, HSBC Indonesia
Effendy Shahul Hamid
Chief Executive Officer, Group Ventures and Partnerships , CIMB Bank
Kaspar Situmorang
Executive Vice President, Bank Rakyat Indonesia
Andreas Kurniawan
Executive Vice President, Head of Decision Management, Bank Danamon
Johannes Kolibonso
Head of IT Strategy and Architecture, Bank Mandiri
Advisory Board
Our Advisory Board plays an instrumental role in driving the direction of our ASEAN content. We believe we can only offer truly innovative, thought-provoking and valuable insights by plugging into the heart of the industry and putting insurance leaders at the centre.
Take a look below at our founding Advisory Board members:
Kaspar Situmorang
Executive Vice President
Bank Rakyat Indonesia
Eddi Danusaputro
Chief Executive Officer
Mandiri Capital
Vishal Tulsian
Chief Executive Officer
Amar Bank
Altona Widjaja
Head of New Digital Ventures
Bank OCBC NISP
Benedicto Haryono
Chief Executive Officer and Co-Founder
Koinworks
Agenda
- All Topics
Day 1 Wednesday, 19 February 2020
Day 2 Thursday, 20 February 2020
Welcome address & chair's opening remarks
09.50 - 11.00 - The Future of banking innovation in Indonesia | Triumphing in the ever-evolving insurance landscape
Keynote address
Winner takes all: remaining an essential part of the customer’s daily life
Batara Sianturi
Chief Executive Officer , Citibank Indonesia
Leaders’ forum
Navigating technological, regulatory and competitive change
- What are the key steps Indonesian banks must take to succeed in the digital world?
- Cloud, big data and AI: which technologies are set to revolutionize the banking industry?
- A lending hand: what is needed from the OJK to better facilitate innovation in banking?
- Championing a new mentality: what stands in the way of successful corporate innovation?
- The FinTech wave: how are apps the likes of Grab and Go-jek shaping the economy?
- The elephant in the room: how will the National Payments Gateway transform payments?
- A story of roadmaps: what is the top priority on leaders’ minds for the next 5 years?
Batara Sianturi
Chief Executive Officer , Citibank Indonesia
Sumit Dutta
Country Manager and Chief Executive , HSBC Indonesia
Taswin Zakaria
President Director , Maybank Indonesia
Keynote address
Strategy-driven transformation: finding the key to success in a digital world
Rio Winardi
Chief Executive Officer and President Director , BCA Life
Leaders’ forum
Technology, engagement, innovation: achieving industry-wide transformation
- Is the Indonesian insurance market developing at its full potential?
- Examining national efforts: how is the BPJS fostering education about the need for insurance?
- Triumphing in a digital world: what stands in the way of digital progress?
- AI, RPA, IoT: which new technologies will have the biggest impact on the industry?
- A spotlight on lifestyle platforms: how will the financial landscape transform in years to come?
- Super apps, Grab and Go-jek: how are these shaking the insurance industry?
Rio Winardi
Chief Executive Officer and President Director , BCA Life
Edy Tuhirman
Chief Executive Officer , Generali
Jens Reisch
President Director , Prudential
Refreshments
11.30 - 13.25 - A spotlight on payments | Unlocking the benefits of customer centricity
Unravelling the potential of payments in the brave new digital world
- Remittances, interbank and P2P payments: exploring the major innovations in payments
- Intelligent, inexpensive and fast: what are the technologies set to take payments to the next level?
- The rise of the e-wallets, the fall of the cards: what does this mean for banks?
- How to establish a resilient payments business model in a fast-changing landscape?
Numan Rayadi
Head of Digital Banking , Bank BTN
Case study | LinkAja
A new standard emerges: LinkAja and QRIS to universalize cashless payments in Indonesia
Backed by the largest state-owned banks, LinkAja is the latest contender to offer every Indonesian the chance to enter the digital economy. In order to achieve widespread adoption, the e-money platform is spearheading the BI’s latest initiative to standardize non-cash payments, QRIS, allowing users from one payment service to transfer funds to any rival service within BI’s ecosystem. Edward will explore how LinkAja plans to further integrate into the economy through the adoption of the QRIS standard.
Edward Kilian
Chief Marketing Officer , LinkAja
Fresh, digital and personalized: crafting a strategy for the next generation
- What are the challenges insurers face to create continued customer engagement?
- The next generation awaits: tapping into their particular needs
- The power of social media: defining a content strategy that strongly resonates with millennials
- Digital as a must: utilizing mobile and online to best access next-generation customers
Walter de Oude
Chief Executive Officer , Singapore Life
Panel discussion
Deepening customer relationships: building a bridge between the purchase and claim
- Learning from neighbours: what can be replicated from digital triumphs in China, Thailand and Singapore?
- A question of marketing: how can modern branding enhance customer affiliation?
- From health to financial wellbeing: what other services are insurers evaluating?
- Can partnering with lifestyle super apps fill the purchase-claim void?
- What are the technologies helping to build this bridge?
- Is digital the sole answer to a true customer-centric approach?
Karin Zulkarnaen
Chief Marketing Officer , Allianz
Walter de Oude
Chief Executive Officer , Singapore Life
Vivin Arbianti
Chief of Marketing and Customer , Generali
Faisal Nasution
Chief Customer Officer , Manulife
Lunch
14.40 - 16.10 - Banking the unbanked – the ongoing challenge | Taking mobile far and beyond
From alternative credit scoring to continuous KYC: the next evolution in risk assessment
- Alternative credit scoring: championing big data and machine learning to gather insights into a customer’s financial situation
- Adopting a continuous KYC approach: defining a strategy for success
- Video, audio and social: leveraging unstructured data to gain a better customer understanding
Benedicto Haryono
Chief Executive Officer and Co-founder , Koinworks
Case study | Wave Money
Bringing banking to every Burmese’s doorstep
Banking the unbanked has been a key goal for all ASEAN countries to pursue and although progress has been made, it is clear that more can be done. Leveraging the convenience of mobile technology, Wave Money has successfully brought financial inclusion to many of Myanmar’s businesses and individuals. Arvinder will demonstrate how this has been achieved and what the next steps for Wave Money will be.
Arvinder Grewal
Chief Marketing Officer , Wave Money
Panel discussion
P2P lending in focus: the good, the bad and the ugly
- Reflecting on the P2P journey so far: how have the unbanked benefited?
- What efforts could the OJK make to encourage further growth of P2P lending?
- Best practice in credit assessment and collection: understanding the crucial role of data analytics
- Beyond SMEs and individuals: encouraging a more diverse base of borrowers
- The value of partnership: how can P2P lenders and banks work together?
- In what other ways could the P2P model be applied in the world of banking?
Benedicto Haryono
Chief Executive Officer and Co-founder , Koinworks
Arvinder Grewal
Chief Marketing Officer , Wave Money
Angela Oetama
Co-founder and Chief Executive Officer , Gradana Indonesia
Altona Widjaja
Head of New Digital Ventures , Bank OCBC NISP
Case study | Grab
Catapulting insurance into the mobile age
Tom Duncan
Head of Insurance , Grab
Panel discussion
Insurance at your fingertips: defining a mobile insurance strategy
- The Indonesian market is set to have 90 million smartphone users by 2022: are insurers riding the smartphone wave?
- What are the opportunities and challenges that smartphones open up for insurers?
- How can insurers craft the optimum mobile experience?
- The power of convenience: are apps the key for insurers to connect with millennials?
- Claims transformed: how will mobile cameras and connectivity facilitate efficient claims processing?
- Telematics in disguise: are smartphones in Indonesia readily equipped to deliver reliable data?
- Looking at the bigger picture: is mobile integration the first step towards lifestyle integration?
Tai-Kuan Ly
President Director , Chubb
Tom Duncan
Head of Insurance , Grab
Refreshments
16.40 - 17.50 - The next phase of the digital revolution – taking opportunity by the horns
Case study | Bank Danamon
Embracing industry-wide connectivity through open APIs
Bank Danamon is spearheading open banking in Indonesia by fully opening up its APIs in order to enable the integrated development of third-party services. Our speaker will elaborate on how API Central, the bank’s open API hub, has opened new doors for FinTechs and Bank Danamon alike.
Andreas Kurniawan
Executive Vice President, Head of Decision Management , Bank Danamon
Connecting the dots: unleashing the potential of IoT, data analytics and machine learning
- 270 million in population, 120 million mobile phones: the data goldmine yet to be exploited
- Fragmented, inaccurate, siloed: tackling the infamous issue of data quality
- From FinTechs to big banks, sharing is caring: exploring the mutual benefits of sharing data
Kaspar Situmorang
Executive Vice President , Bank Rakyat Indonesia
Panel discussion
2030 awaits: defining your technology strategy for the next decade
- Where should institutions be placing their bets and why?
- A view on operations: how are cloud and RPA set to improve efficiencies?
- Data is the new oil: evaluating the potential of IoT and Big Data in the business
- Voice technology, natural language processing and chatbots: how is AI being adopted?
- From hype to buzzword: exploring the use cases of blockchain technology?
- Readying the workforce for in-house transformation: what skills should be developed?
- Outsource versus build: what must be taken into consideration when defining a tech strategy?
- With change comes risk and opportunity: developing the right mindset
Chris Bendl
Chief Executive Officer and Indonesia Country Manager , Zurich
Kaspar Situmorang
Executive Vice President , Bank Rakyat Indonesia
Andreas Kurniawan
Executive Vice President, Head of Decision Management , Bank Danamon
Chair’s closing remarks, followed by a drinks reception
Chair's opening remarks
09.35 - 11.25 - The customer journey – building a path to the future | Innovation in distribution
Serving the customer of today and tomorrow: strategies for success
- Bridging the gap between physical and digital
- How are the ways in which customers want to communicate with banks changing?
- Creating true intimacy with customers: extracting data insights to provide true personalization
- The future of personalization: shaping spending habits
Destya Pradityo
Vice President, Product, Strategy and Innovation Group , Bank OCBC NISP
Preventing financial fraud to enable frictionless customer experience
Samuel Bolivar
Regional Director of Professional Services, APAC , ThreatMetrix
Out of industry perspective | LINE
Creating a digital-first strategy for the modern customer
Dale Kim
Managing Director , Line Corp Indonesia
Panel discussion
Preparing for the new customer journey
- Planning your digital journey: what are the main challenges and how can they be overcome?
- Customer centricity is king: designing digital capabilities with the customer in mind
- What must be considered when moving to digital-only channels?
- Reinvigorating the branch: what new opportunities does technology present?
- Standing out in a crowd: how can organizations grab the attention of future customers?
- Which channels will become dominant over the next five years?
Albert Lucius
Chief Product Officer , OVO
Dale Kim
Managing Director , Line Corp Indonesia
Leonardo Koesmanto
Managing Director, Head of Digital Banking , DBS Bank
Rudy A. Dalimunthe
Vice President of Operations , Tokopedia
Destya Pradityo
Vice President, Product, Strategy and Innovation Group , Bank OCBC NISP
Myles Bertrand
Managing Director - APAC , Mambu
Panel discussion
Connecting with customers in the digital world: strategies for success
- From lack of awareness to consumer behaviour: what’s stopping new distribution channels from taking off?
- Bancassurance, agents and D2C: how relevant are they today?
- Exploring the potential of aggregators in Indonesia
- Bundling insurance with other products: how effective could this be in boosting uptake?
- What is required from regulators to enable diverse distribution networks that work?
- From Facebook to Line: what opportunities does social media present for distribution?
Hassan Karim
President Director , Zurich
Ai Lin Khoo
Group Chief Executive Officer , Tune Protect Group
Teguh Aria Djana
Chief Executive Officer , Asuransi Simas Insurtech
Jens Reisch
President Director , Prudential
From agent to super-agent: how to take your agent capabilities to the next level
- Nothing beats human: exploring how agents’ capabilities and influence can be enhanced?
- Does direct digital distribution undermine the role of the agent?
- To what extent are agents core to maintaining engagement?
- The evolving distribution scene: will the proliferation of mobile apps eventually replace the agent?
Hassan Karim
President Director , Zurich
Case study | Tune Protect
Capitalising on the convenience of bundling and seamless integration into platforms
Following a strategic partnership with AirAsia, Tune Protect has performed most of it sales through the airline by means of packaging and bundling travel insurance products alongside meal and baggage allowances. The speaker will explore how this business model has been exploited and what lies ahead.
Ai Lin Khoo
Group Chief Executive Officer , Tune Protect Group
Refreshment break
11.55 - 13.20 - Workshops and Lightning pitches
Personal data management 101
In today’s digital economy, forming data exchange partnerships is a crucial factor towards enabling higher quality customer acquisitions at competitive costs. This workshop will focus on how to build a secure, trusted exchange of individual data in a privacy compliant way that will open up new possibilities for these partnerships and unlock more granular, actionable customer insights.
Andy Goldin
Head of Advanced Analytics , PwC
Pitch 1 | Pintek
Ioann Fainsilber
Co-Founder and Director , Pintek
Pitch 2 | Retrieveit
Adam Van Zyl
Co-Founder and Chief Executive Officer , Retrieveit
Pitch 3 | AwanTunai
Dino Setiawan
Founder and Chief Executive Officer , AwanTunai
Pitch 4 | PayOK
Jayant Kumar
Founder , PayOK
Pitch 5 | Slice Labs
Philippe Lafreniere
Chief Growth Officer , Slice
Pitch 6 | Propertree
Khaidir Aby
Co-Founder & Business Development Director , Propertree
Lunch
14.35 - 15.35 - Mastering agile transformation | Product innovation — new customers, new demands
From legacy to contemporary: shifting operations with the times
- Identifying pain points: what are the main barriers to change?
- To what extent is cloud technology transforming company-wide operational agility
- The potential of automated entry: how can RPA ease the burden of data siloes?
- A view into the future: what lies ahead for efficient operations in banking?
Supriyanto
IT Infrastructure and Operations Head , Bank BTPN
Panel discussion
Upgradable, interoperable, digital: building the bank of the future
- Technology as an enabler, not a cost: taking a positive view on long-term change
- Fail and fail fast: encouraging the right risk
- Cloud, RPA, AI, blockchain and more: understanding the power of new technology
- A question of talent: how can banks attract the best and brightest digital innovators?
- Beyond siloed thinking: encouraging cross-departmental collaboration
- Is replicating the agility of the FinTechs an impossible dream?
Effendy Shahul Hamid
Chief Executive Officer, Group Ventures and Partnerships , CIMB Bank
Jared Shu
Chief Strategy Officer , WeBank
Vishal Tulsian
Chief Executive Officer , Amar Bank
Johannes Kolibonso
Head of IT Strategy and Architecture , Bank Mandiri
Getting creative: rethinking and rewiring insurance
- Playing catch-up: are insurers keeping up with changing demographics?
- The gig economy in motion: developing the flexible products required
- From one-day rentals to pay-per-mile auto coverage: exploring microinsurance
- Flexible policies: leveraging telematics technology to continuously reassess risk and update policy terms on-the-go.
- The sharing economy: how will insurers keep track of ownership changes?
Cleosent Randing
Founder , PasarPolis
Case study | VSure.life
Convenient, flexible, mobile: uncovering the intricacies of on-demand insurance
Eddy Wong
Co-Founder and Chief Executive Officer , Vsure.life
Case study | Jagadiri
From life insurance to lifestyle insurance: becoming one with the customer
Reginald Hamdani
Chief Executive Officer , Jagadiri
16.05 - 17.05 - The march of the FinTechs – competitors or partners?
Keynote address
FinTechs, InsurTechs, WealthTechs, RegTechs… Is it time to re-evaluate business models?
Eddi Danusaputro
Chief Executive Officer , Mandiri Capital
Keynote address
The super apps are here: taking customer-centricity to the next level
Ridzki Kramadibrata
President , Grab
Chair's closing remarks
Who attends?
250+
attendees
80+
organisations
20+
speakers
70%
speakers C-Level
Co-Located Insurance Event:
Sponsors
Gold
Silver
Exhibitor
Media Partners
Supporting Organisations
Tickets
All tickets include:
2 day conference pass with access to:
MoneyLIVE: Indonesia and Insurance Innovators: Indonesia
Access to the joint exhibition room
Lunch, refreshments and a drinks reception
Group Discount
15% off
When you buy 3 or more tickets
Standard
save £165 Early Bird Until 31 January
£900.00 + VAT
Full Price £1,065.00 + VAT
Venue
Shangri-La Hotel
Jakarta