Unlocking the future of Philippine insurance

 

1-2 September 2020

Shangri-La Makati, Manila

The forum for insurance professionals from across the Philippines to challenge legacy mindsets, drive innovation and explore the potential for growth within the world of insurance.

Insurance Innovators: Philippines is the place to explore the hottest topics facing the insurance industry today. From distribution strategies and digital technologies, to harnessing the potential of lifestyle apps and encouraging insurance take-up throughout the region, Insurance Innovators: Philippines has it covered.

This event is co-located with MoneyLIVE: Philippines giving you the opportunity to network and learn from the leading professionals from the world of banking!

Key reasons to attend:

More than 5 hours of networking and relationship building with insurance and banking peers

Workshop sessions: equip yourself with the latest in cyber security, data management and wealth management

Lightning pitches from the youngest and most challenging FinTechs and InsurTechs in the ASEAN region

Speakers

Take a look below at a selection of our Financial Services Series speakers:

 

Rahul Hora, AXA Philippines- Financial Services speaker

Rahul Hora

Chief Executive Officer, AXA Philippines

Dennis B. Funa, Financial Services Philippines

Dennis B. Funa

Insurance Commissioner, Insurance Commission of the Philippines

Nina Aguas, Insular Life- Financial Services Speaker

Nina Aguas

Executive Chairman, Insular Life

Allan R Santos, Financial services Philippines

Allan R Santos

President & Chief Executive Officer, National Reinsurance Corporation of the Philippines

Kathleen Driz, AXA Philippines- Financial Services speaker

Kathleen Driz

Chief Life Underwriter & Policy Fulfilment Director, , AXA Philippines

Jovy Bernarbe, Philippine Crop Insurance Corporation- Financial Services speaker

Jovy Bernarbe

President, Philippine Crop Insurance Corporation

Juan Paolo Araneta, Financial Services Philippines

Juan Paolo Araneta

Associate Director, Corporate & Alternative Distribution, Pacific Cross International

Hans van Wuijckhuijse, Troo, Financial Services Philippines

Hans van Wuijckhuijse

Chief Operating Officer & Chief Technology Officer, Troo

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Agenda

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Day 1 Tuesday, 1 September 2020

Day 2 Wednesday, 2 September 2020

09.00

Welcome address and Chair's opening remarks

Session 1

The future of insurance

09.10
Keynote address

Building a robust framework for a developing insurance industry


Dennis B. Funa, Financial Services Philippines
Dennis B. Funa

Insurance Commissioner , Insurance Commission of the Philippines

09.25
Keynote address

Increasing insurance take-up: becoming customers’ trusted partners


Rahul Hora, AXA Philippines- Financial Services speaker
Rahul Hora

Chief Executive Officer , AXA Philippines

09.40
Keynote address

Changing the game: the next phase of insurance innovation


Kelvin Ang, Insurance Innovators: Philippines
Kelvin Ang

Chief Executive Officer , Philippine American Life and General Insurance Company

10.15
Leader’s Forum

Building a dynamic and innovative insurance industry

• A maturing market: where can we expect insurance take-up to go from here?
• How will ongoing M&A activity transform the industry?
• Parametric, on-demand and micro-coverage insurance: getting customers on-board
• Increasing efficiency in the industry: streamlining and upgrading systems
• A distribution network fit for the future: combining the best of the offline and the online
• Looking beyond bancassurance: exploring partnerships with insurtechs and non-FS players
• A spotlight on the Ping An model: to what extent will ecosystem players dominate the market?


Nina Aguas, Insular Life- Financial Services Speaker
Nina Aguas

Executive Chairman , Insular Life

Allan R Santos, Financial services Philippines
Allan R Santos

President & Chief Executive Officer , National Reinsurance Corporation of the Philippines

Session 2

It's all about the data

11.30

Grasping the data analytics opportunity

• A look at real-world analytics case studies: what can be learned?
• Implementing the right data management infrastructure: moving from paper to screen and breaking down data silos
• Dealing with unstructured data: understanding the potential of machine learning
• Navigating the Big Data maze: asking the right questions

 


Jose Mari Dominigo, Financial Services Philippines
Jose Mari Domingo

Chief Data Governance Officer , Cocolife

11.50
Case Study | AXA Philippines

Let’s talk about SAM: leveraging analytics for automated underwriting

AXA Philippines have introduced the innovative SAM (Seamless Automated Mobile) underwriting tool which automates all application forms, making applying for insurance easier, faster, and with shorter processing time for customers. Join Kathleen Driz as she delves into SAM’s development journey, the role analytics plays, and the impact of its customer-friendly chat-style function upon customer engagement.


12.30
Panel discussion

Establishing robust data analytics strategies

• Pinpointing why analytics is worth the investment
• Deploying analytics to improve precision and accuracy in underwriting risk
• From purchase to claims: how can analytics help deliver superior customer experiences?
• Understanding the role of analytics in the next level of fraud prevention and detection
• What is holding insurers back from utilizing data analytics effectively?
• How can insurers ensure analytics delivers actionable insights?
• What are the first steps insurers must take to better harness the potential of Big Data?
• Making the most of a mobile-first nation: getting the most out of new data sources


Kathleen Driz, AXA Philippines- Financial Services speaker
Kathleen Driz

Chief Life Underwriter & Policy Fulfilment Director, , AXA Philippines

Kenneth Pinpin, Standard Insurance- Financial Services speaker
Lord Kenneth Pinpin

Chief Data Scientist , Standard Insurance

Session 3

Insurance anytime, anywhere and on every channel

14.15

Creating an advisor network fit for the customer of 2025

• What are the challenges of the current distribution model?
• Exactly what do customers want and need from their advisors?
• Overcoming the geographical challenges of an island nation: increasing access to advisors
• Recruiting and training the best talent: creating a skilled and effective advisor network
• What digital tools can advisors be equipped with to support the distribution of insurance?


Alex Narciso, Financial Services: Philippines
Alexander Narciso

President , Sun Life Financial

14.55
Panel discussion

Distribution for a digital age

• Moving away from bricks and mortar: taking steps towards effective online distribution
• What new distribution models are most likely to take off with customers?
• How important are physical outlets and advisors to the acquisition of new customers?
• How might the bancassurance model evolve in the next 5 years?
• To what extent are aggregators set to revolutionise customer relationships with insurers?
• 24/7 insurers: responding to customer demands for instant products and services
• How can partnering tech-savvy insurtechs revolutionise distribution methods?
• Meeting the omnichannel challenge: ensuring a seamless CX across channels


Juan Paolo Araneta, Financial Services Philippines
Juan Paolo Araneta

Associate Director, Corporate & Alternative Distribution , Pacific Cross International

Alex Narciso, Financial Services: Philippines
Alexander Narciso

President , Sun Life Financial

Understand the potential of lifestyle apps

16.00
Keynote address

Becoming the super-app of choice


16.40
Panel discussion

Exploring the implications of lifestyle apps for financial services providers

• Understanding the most successful lifestyle apps in Asia: what is the key to their success?
• How great an impact has the leading lifestyle app made in financial services so far?
• Creating your own lifestyle app: to what extent is venturing into non-FS areas essential?
• An open approach? Is it necessary to make competitors’ products available via your app?
• Third-party lifestyle apps as distribution opportunities: what are the keys to success?
• Understanding the importance of open APIs and developing your API strategy?


Rohan Khara, GO-JEK- Financial Services speaker
Rohan Khara

Head of Product – Financial Services , GO-JEK

Meg Yap-Aguinaldo, FWD Life Indonesia- Financial Services speaker
Meg Yap-Aguinaldo

Head of Digital, New Markets and Channel Development , FWD Life Indonesia

Michael Eksteen, Chubb- Financial Services speaker
Michael Eksteen

Vice President of Digital , Chubb

09.15

Chair's opening remarks

Session 4

Let's get digital

09.20
Keynote address

Connecting the dots: exploring the potential of automation and AI

• From RPA, to machine learning, to advanced analytics: taking steps towards AI maturity
• Automating the back-end: where can efficiencies and speed be gained?
• AI in underwriting: exploring the challenges and opportunities
• How can AI-powered chatbots bring more value to customers?


Michael Eksteen, Chubb- Financial Services speaker
Michael Eksteen

Vice President of Digital , Chubb

09:45
Keynote address

Digitalising the core of insurance

• Eliminating paper-based processes: how quickly can this be achieved?
• What are the key considerations when approaching the problem of legacy systems?
• Total overhaul vs. baby steps: understanding the pros and cons of each
• Exploring the potential of RPA: how can this help overcome the issue of siloed data?
• How can cloud technology enable insurers to be more agile and innovative?


Hans van Wuijckhuijse, Troo, Financial Services Philippines
Hans van Wuijckhuijse

Chief Operating Officer & Chief Technology Officer , Troo

10.25
Panel discussion

An insurer fit for the digital age

• The demand for digital: how will the customer relationship evolve over the next 10 years?
• How is the current industry falling short? How should digital investment be prioritized?
• Encouraging digital innovation from the top down: getting board buy-in
• Creating the agility to innovate: what needs to be done?
• Retraining and reskilling the workforce for the digital era
• An insurer in your pocket: prioritizing mobile as a key area of focus and growth
• Unlocking the potential of IoT: separating the hype from reality
• Open insurance: how can ‘plug and play’ with insurtechs transform the industry?
• The perfect partner: establishing effective working relationships with tech-savvy start-ups


Hans van Wuijckhuijse, Troo, Financial Services Philippines
Hans van Wuijckhuijse

Chief Operating Officer & Chief Technology Officer , Troo

Session 5

Workshops and start-up pitches

Workshops
Lightning Pitches
11.30

In this session delegates will have the choice to take part in two out of four of the following workshops. Each of the 4 workshops will last 45 minutes and start at 11:30 and be repeated again at 12.25.

Workshop One | Developer Portals

Workshop Two | Optimizing the advisor network

Workshop Three | Improving mobile UX

Workshop Four | Automation and Data

 


Each start up will have 10 minutes to pitch. At the end of each session, join an interactive voting session.


Session 6

Boosting financial inclusion

14.25
A view from the world of insurance

Microensure: building fully inclusive insurance

Microinsurance is emerging as a key development in building increased financial inclusion and economic empowerment within the Philippines. Hear from Roger De Pedro, as he details how Microensure have leveraged digital technology and innovation to provide insurance products and services to the traditionally underserved.


Roger De Pedro, Financial Services Philippines
Roger De Pedro

Country Manager , Microensure

15.15

A view from the world of banking

Leveraging FinTech innovation to serve the underbanked

Mynt is leveraging FinTech innovation to provide payment, tranfers, and financial services to the traditionally underserved. In this case-study, Jean-Francois Darre will detail how Mynt is transforming the FinTech space through its innovative platform.


Jean Francois Darre, Mynt, Financial Services Philippines
Jean Francois Darre

Chief Risk & Analytics Officer , Mynt

15.35
A view from the world of banking

Leveraging FinTech innovation to serve the underbanked

Mynt is leveraging FinTech innovation to provide payment, tranfers, and financial services to the traditionally underserved. In this case-study, Jean-Francois Darre will detail how Mynt is transforming the FinTech space through its innovative platform.


Jean Francois Darre, Mynt, Financial Services Philippines
Jean Francois Darre

Chief Risk & Analytics Officer , Mynt

15.35
Panel discussion

Working together towards the economic empowerment of the Philippines

• How have government initiatives to improve financial inclusion fared to date?
• A spotlight on the agricultural sector: creating microinsurance and microfinance products
• Supporting the 99%: what are banks doing to improve credit approval rates for MSMEs?
• Which demographics are most eager to access financial services?
• Island hopping: supporting the development microbanking offices and advisor networks
• Partnerships with FinTechs and insurtechs: is this the most sensible, cost-effective means of furthering financial inclusion?


Jovy Bernarbe, Philippine Crop Insurance Corporation- Financial Services speaker
Jovy Bernarbe

President , Philippine Crop Insurance Corporation

Jean Francois Darre, Mynt, Financial Services Philippines
Jean Francois Darre

Chief Risk & Analytics Officer , Mynt

Advisory Board

Our Advisory Board plays an instrumental role in driving the direction of our ASEAN content. We believe we can only offer truly innovative, thought-provoking and valuable insights by plugging into the heart of the industry and putting insurance leaders at the centre.

Take a look below at our founding Advisory Board members:

Edy Tuhirman, Generali Indonesia- Financial Services speaker

Edy Tuhirman

Chief Executive Officer

Generali Indonesia

Jens Reisch

President Director

Prudential Indonesia

Karin Zulkarnaen, Allianz- Financial Services speaker

Karin Zulkarnaen

Chief Marketing Officer

Allianz

Hassan Karim, Zurich Indonesia- Financial Services speaker

Hassan Karim

President Director

Zurich Indonesia

Rista Qatrini Manurung, PT AIA Financial- Financial Services

Rista Qatrini Manurung

Director of Legal and Compliance

PT AIA Financial

Teguh Aria Djana, Asuransi Simas Insurtech- Financial Services speaker

Teguh Aria Djana

Chief Executive Officer

Asuransi Simas Insurtech

Who attends our APAC events?

300+

attendees

80+

organisations

20+

speakers

70%

speakers C-Level

Co-Located Banking Event:

Sponsors

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Tickets

All tickets include:

2 day conference pass with access to:

Insurance Innovators: Philippines and MoneyLIVE: Philippines

Access to the joint exhibition room

Lunch, refreshments and a drinks reception

Group Discount

15% off

When you buy 3 or more tickets

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Venue

Shangri-La Makita

Manila

Shangri-La Makita

Ayala Avenue corner Makati Avenue, Makati City 1200 Philippines

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