Unlocking the future of Indonesian insurance

19 – 20 February | Jakarta

The place for leading insurance professionals from across Indonesia to showcase innovation, challenge the status quo and explore unparalleled growth potential.

Insurance Innovators: Indonesia gets straight to the heart of the challenges facing insurance providers today and lays the groundwork for these challenges to be overcome. From revitalizing customer propositions, capitalizing on the mobile opportunity and discovering next-generation technology, to the future of distribution and emerging lifestyle products, Insurance Innovators: Indonesia has got it all covered.

You are not alone! This is event is co-located with MoneyLIVE: Indonesia, giving you the opportunity to network with and learn from those in the world of banking!

Insurance Innovators: Indonesia 2019 is part of our Financial Services Indonesia series, which also includes MoneyLIVE: Indonesia. Take advantage of the chance to meet over 700 senior representatives from the region’s general insurance, life insurance, retail banking and payments industries for two days of stimulating discussion and networking.

2020 Speakers

Jens Reisch, Prudential- Financial Services speaker

Jens Reisch

President Director, Prudential

Chris Bendl, Zurich- Financial Services speaker

Chris Bendl

Chief Executive Officer and Indonesia Country Manager, Zurich

Edy Tuhirman, Generali- Financial Services speaker

Edy Tuhirman

Chief Executive Officer, Generali

Hassan Karim, Zurich- Financial Services speaker

Hassan Karim

President Director, Zurich

Rio Winardi, BCA Life, Financial Services speaker

Rio Winardi

President Director and Chief Executive Officer, BCA Life

Walter de Oude, Singapore Life- Financial Services speaker

Walter de Oude

Chief Executive Officer, Singapore Life

Samdarshi Sumit, PFI Mega Life- Financial Services speaker

Samdarshi Sumit

President and Chief Executive Officer, PFI Mega Life

Teguh Aria Djana, Asuransi Simas Insurtech- Financial Services speaker

Teguh Aria Djana

Chief Executive Officer, Asuransi Simas Insurtech

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Advisory Board

Our Advisory Board plays an instrumental role in driving the direction of our ASEAN content. We believe we can only offer truly innovative, thought-provoking and valuable insights by plugging into the heart of the industry and putting insurance leaders at the centre.

Take a look below at our founding Advisory Board members:

Edy Tuhirman, Generali Indonesia- Financial Services speaker

Edy Tuhirman

Chief Executive Officer

Generali Indonesia

Jens Reisch

President Director

Prudential Indonesia

Karin Zulkarnaen, Allianz- Financial Services speaker

Karin Zulkarnaen

Chief Marketing Officer

Allianz

Hassan Karim, Zurich Indonesia- Financial Services speaker

Hassan Karim

President Director

Zurich Indonesia

Rista Qatrini Manurung, PT AIA Financial- Financial Services

Rista Qatrini Manurung

Director of Legal and Compliance

PT AIA Financial

Teguh Aria Djana, Asuransi Simas Insurtech- Financial Services speaker

Teguh Aria Djana

Chief Executive Officer

Asuransi Simas Insurtech

2020 Agenda

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Day 1
Wednesday, 19 February 2020 19 Feb

Day 2
Thursday, 20 February 2020 20 Feb

09.40

Welcome address & chair's opening remarks

Session 1   |  2 × Streams

09.50 - 11.00 - Triumphing in the ever-evolving insurance landscape | The Future of banking innovation in Indonesia

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Insurance Innovators - Triumphing in the ever-evolving insurance landscape

09.50

Keynote address

Strategy-driven transformation: finding the key to success in a digital world


Rio Winardi, BCA Life, Financial Services speaker
Rio Winardi

President Director and Chief Executive Officer
BCA Life

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10.10

Exploring digital insurance and the API economy


Augustine Tay, eBaoTech- Financial Services Speaker
Augustine Tay

General Manager, SEA & South Pacific Region
eBaoTech

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10.30

Leaders’ forum

Technology, engagement, innovation: achieving industry-wide transformation

  • Is the Indonesian insurance market developing at its full potential?
  • Examining national efforts: how is the BPJS fostering education about the need for insurance?
  • Triumphing in a digital world: what stands in the way of digital progress?
  • AI, RPA, IoT: which new technologies will have the biggest impact on the industry?
  • A spotlight on lifestyle platforms: how will the financial landscape transform in years to come?
  • Super apps, Grab and Go-jek: how are these shaking the insurance industry?

Meryati, Asuransi Adira Dinamika- Financial Services speaker
Meryati

Chief Financial Officer
Asuransi Adira Dinamika

Rio Winardi, BCA Life, Financial Services speaker
Rio Winardi

President Director and Chief Executive Officer
BCA Life

Edy Tuhirman, Generali- Financial Services speaker
Edy Tuhirman

Chief Executive Officer
Generali

Samdarshi Sumit, PFI Mega Life- Financial Services speaker
Samdarshi Sumit

President and Chief Executive Officer
PFI Mega Life

Augustine Tay, eBaoTech- Financial Services Speaker
Augustine Tay

General Manager, SEA & South Pacific Region
eBaoTech

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MoneyLIVE - The future of banking innovation in Indonesia

09.50

Keynote address

Winner takes all: remaining an essential part of the customer’s daily life


Batara Sianturi, Citibank - Financial Services Speaker
Batara Sianturi

Chief Executive Officer
Citibank Indonesia

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10.15

Leaders’ forum

Navigating technological, regulatory and competitive change

  • What are the key steps Indonesian banks must take to succeed in the digital world?
  • Cloud, big data and AI: which technologies are set to revolutionize the banking industry?
  • A lending hand: what is needed from the OJK to better facilitate innovation in banking?
  • Championing a new mentality: what stands in the way of successful corporate innovation?
  • The FinTech wave: how are apps the likes of Grab and Go-jek shaping the economy?
  • The elephant in the room: how will the National Payments Gateway transform payments?
  • A story of roadmaps: what is the top priority on leaders’ minds for the next 5 years?

Batara Sianturi, Citibank - Financial Services Speaker
Batara Sianturi

Chief Executive Officer
Citibank Indonesia

Sumit Duttra, HSBC Indonesia - Financial Services Speaker
Sumit Dutta

Country Manager and Chief Executive
HSBC Indonesia

Taswin Zakaria, MayBank Indonesia
Taswin Zakaria

President Director
Maybank Indonesia

Paul Rafiuly, UOB, Financial Services speaker
Paul Rafiuly

Technology and Operations Director
UOB Indonesia

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11.00

Refreshments

Session 2   |  2 × Streams

11.30 - 13.00 - Unlocking the benefits of customer centricity | A spotlight on payments

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Insurance Innovators - Unlocking the benefits of customer centricity

11.30

Fresh, digital and personalized: crafting a strategy for the next generation

  • What are the challenges insurers face to create continued customer engagement?
  • The next generation awaits: tapping into their particular needs
  • The power of social media: defining a content strategy that strongly resonates with millennials
  • Digital as a must: utilizing mobile and online to best access next-generation customers

Walter de Oude, Singapore Life- Financial Services speaker
Walter de Oude

Chief Executive Officer
Singapore Life

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11.50

Developing a value-add app: integrating into consumer lifestyles

  • Insurance made mobile: unleashing the value of app-based insurance
  • Making the leap to an app-based business model: strategies to success
  • A caring companion: guiding customers towards healthier and safer lives
  • Beyond insurance: what else can insurance apps add into the mix?

Faisal Nasution, Manulife- Financial Services speaker
Faisal Nasution

Chief Customer Officer
Manulife

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12.10

Panel discussion

Deepening customer relationships: building a bridge between the purchase and claim

  • Learning from neighbours: what can be replicated from digital triumphs in China, Thailand and Singapore?
  • A question of marketing: how can modern branding enhance customer affiliation?
  • From health to financial wellbeing: what other services are insurers evaluating?
  • Can partnering with lifestyle super apps fill the purchase-claim void?
  • What are the technologies helping to build this bridge?
  • Is digital the sole answer to a true customer-centric approach?

Karin Zulkarnaen, Allianz- Financial Services speaker
Karin Zulkarnaen

Chief Marketing Officer
Allianz

Vivin Arbianti, Generali- Financial Services speaker
Vivin Arbianti

Chief of Marketing and Customer
Generali

Faisal Nasution, Manulife- Financial Services speaker
Faisal Nasution

Chief Customer Officer
Manulife

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12.40

Focus session: MSME- grasping the opportunity

Case study | Qoala

Democratising insurance for all Indonesians

Tackling the national challenge of micro-financing, Qoala believes insurance is a necessity not a luxury and essential for everyone. Providing the freedom for customers to choose the protection that suits them best, Qoala makes insurance accessible, affordable and easy to use with no paperwork.


Tommy Martin, qoala- Financial Services speaker
Tommy Martin

Co-Founder and Chief Operations Officer
Qoala

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MoneyLIVE - A spotlight on payments

11.30

Interview

Exploring the need for e-wallet use cases: recipes for success

  • From ride hailing apps to e-wallet payment platforms: defining the utility of e-wallets
  • Aiming towards an ecosystem: recognising the importance of strategic partnerships
  • Chasing the WeChat vision: is open messaging the missing link for a financial super-app?
  • Facebook, Line and Telegram: are app-native cryptocurrencies a pipe dream or the ultimate answer to ecosystem consolidation?

Budi Gandasoebrata, GoPay- Financial Services speaker
Budi Gandasoebrata

Managing Director
GoPay

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12.00

Case study | LinkAja

A new standard emerges: LinkAja and QRIS to universalize cashless payments in Indonesia

Backed by the largest state-owned banks, LinkAja is the latest contender to offer every Indonesian the chance to enter the digital economy. In order to achieve widespread adoption, the e-money platform is spearheading the BI’s latest initiative to standardize non-cash payments, QRIS, allowing users from one payment service to transfer funds to any rival service within BI’s ecosystem. Edward will explore how LinkAja plans to further integrate into the economy through the adoption of the QRIS standard.


Edward Kilian, LinkAja - Financial Services Speaker
Edward Killian

Chief Marketing Officer
LinkAja

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12.30

Case study | Fave

Empowering offline businesses to grow digitally

On a mission to accelerate the transition of offline business to the digital economy, Fave is the next generation digital merchant platform that empowers offline merchants to connect with their customers in a whole new way by putting growth at the center of merchants, consumers and people. Fave provides a suite of services from payments to marketing and loyalty, operations, data as well as financing across multiple categories including F&B, retail and services in Singapore, Malaysia and Indonesia.


Khuan Yew Lee, Fave- Financial Services speaker
Lee Khuan Yew

Head of Product
Fave

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13.00

Lunch

Session 3   |  2 × Streams

14.00 - 15.30 - Taking mobile far and beyond | Banking the unbanked – the ongoing challenge

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Insurance Innovators - Taking mobile far and beyond

14.00

Case study | OneConnect

Exporting Ping An’s ‘Finance + Technology’

  • Smartphones: unlocking a wealth of data harvesting tools
  • IoT and machine learning: the secret to uncovering hidden patterns in data
  • An exchange of value: leveraging customer understanding to provide personalized services

Hendra Tan, OneConnect, Financial services speaker
Hendra Tan

President Director
OneConnect Financial Technology

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14.25

Case study | Grab

Catapulting insurance into the mobile age

Following initial success in the delivery and transport industries, Grab soon occupied the payment space positioning itself as a leading app in the lives of many consumers in ASEAN. The journey for the super app does not stop there, and today Tom will explain why venturing into insurance is the next logical step for Grab to take.


Tom Duncan, Grab- Financial Services speaker
Tom Duncan

Head of Insurance
Grab

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14.50

Panel discussion

Insurance at your fingertips: defining a mobile insurance strategy

  • The Indonesian market is set to have 90 million smartphone users by 2022: are insurers riding the smartphone wave?
  • What are the opportunities and challenges that smartphones open up for insurers?
  • How can insurers craft the optimum mobile experience?
  • The power of convenience: are apps the key for insurers to connect with millennials?
  • Claims transformed: how will mobile cameras and connectivity facilitate efficient claims processing?
  • Telematics in disguise: are smartphones in Indonesia readily equipped to deliver reliable data?
  • Looking at the bigger picture: is mobile integration the first step towards lifestyle integration?

Tom Duncan, Grab- Financial Services speaker
Tom Duncan

Head of Insurance
Grab

Michael Eksteen, Chubb- Financial Services speaker
Michael Eksteen

Vice President of Digital
Chubb

Maika Randini, FWD Indonesia- Financial Services speaker
Maika Randini

Chief Marketing Officer
FWD Life Indonesia

Tommy Martin, qoala- Financial Services speaker
Tommy Martin

Co-Founder and Chief Operations Officer
Qoala

Hendra Tan, OneConnect, Financial services speaker
Hendra Tan

President Director
OneConnect Financial Technology

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MoneyLIVE - Banking the unbanked – the ongoing challenge

14.00

From alternative credit scoring to continuous KYC: the next evolution in risk assessment

  • Alternative credit scoring: championing big data and machine learning to gather insights into a customer’s financial situation
  • Adopting a continuous KYC approach: defining a strategy for success
  • Video, audio and social: leveraging unstructured data to gain a better customer understanding

Benedicto Haryono, Koinworks - Financial Services Speaker
Benedicto Haryono

Chief Executive Officer and Co-founder
Koinworks

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14.20

To loan or not to loan: preventing fraud while onboarding the unbanked

  • Exploring the ground realities and challenges of branchless banking
  • Using of AI and new workflows in onboarding KYC
  • Illustrating fraud examples and lessons learned in India and Vietnam
  • Creating an evolving approach to detecting bad actors

Deepak Sahoo , HYPERVERGE - Financial Services speaker
Deepak Sahoo

Business Head - Indonesia
HyperVerge

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14.40

Case study | Wave Money

Bringing banking to every Burmese’s doorstep


Arvinder Grewal, Wave Money - Financial Service Speaker
Arvinder Grewal

Chief Marketing Officer
Wave Money

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15.00

Panel discussion

P2P lending in focus: the good, the bad and the ugly

  • Reflecting on the P2P journey so far: how have the unbanked benefited?
  • What efforts could the OJK make to encourage further growth of P2P lending?
  • Best practice in credit assessment and collection: understanding the crucial role of data analytics
  • Beyond SMEs and individuals: encouraging a more diverse base of borrowers
  • The value of partnership: how can P2P lenders and banks work together?
  • In what other ways could the P2P model be applied in the world of banking?

Benedicto Haryono, Koinworks - Financial Services Speaker
Benedicto Haryono

Chief Executive Officer and Co-founder
Koinworks

Altona Widjaja, Bank OCBC NISP - Financial Services Speaker
Altona Widjaja

Head of New Digital Ventures
Bank OCBC NISP

Arvinder Grewal, Wave Money - Financial Service Speaker
Arvinder Grewal

Chief Marketing Officer
Wave Money

Angela Oetama, Gradana -Financial Services Speaker
Angela Oetama

Co-founder and Chief Executive Officer
Gradana Indonesia

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15.30

Refreshments

Session 4

16.10 - 17.40 - The next phase of the digital revolution – taking opportunity by the horns

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16.10

Case study | Bank Danamon

Embracing industry-wide connectivity through open APIs

Bank Danamon is spearheading open banking in Indonesia by fully opening up its APIs in order to enable the integrated development of third-party services. Our speaker will elaborate on how API Central, the bank’s open API hub, has opened new doors for FinTechs and Bank Danamon alike.


Andreas Kurniawan, Bank Danamon- Financial Services speaker
Andreas Kurniawan

Executive Vice President, Head of Decision Management
Bank Danamon

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16.30

Connecting the dots: unleashing the potential of IoT, data analytics and machine learning

  • 270 million in population, 120 million mobile phones: the data goldmine yet to be exploited
  • Fragmented, inaccurate, siloed: tackling the infamous issue of data quality
  • From FinTechs to big banks, sharing is caring: exploring the mutual benefits of sharing data

Kaspar Sitmorang, Bank Rakyat Indonesia- Financial Services speaker
Kaspar Situmorang

Executive Vice President
Bank Rakyat Indonesia

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16.50

Bringing finance and technology together in the digital age


Andrew Taggart, PwC- Financial Services speaker
Andrew Taggart

Partner, Financial Services Leader
PwC

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17.10

Panel discussion

2030 awaits: defining your technology strategy for the next decade

  • Where should institutions be placing their bets and why?
  • A view on operations: how are cloud and RPA set to improve efficiencies?
  • Data is the new oil: evaluating the potential of IoT and Big Data in the business
  • Voice technology, natural language processing and chatbots: how is AI being adopted?
  • From hype to buzzword: exploring the use cases of blockchain technology?
  • Readying the workforce for in-house transformation: what skills should be developed?
  • Outsource versus build: what must be taken into consideration when defining a tech strategy?
  • With change comes risk and opportunity: developing the right mindset

Chris Bendl, Zurich- Financial Services speaker
Chris Bendl

Chief Executive Officer and Indonesia Country Manager
Zurich

Kaspar Sitmorang, Bank Rakyat Indonesia- Financial Services speaker
Kaspar Situmorang

Executive Vice President
Bank Rakyat Indonesia

Andreas Kurniawan, Bank Danamon- Financial Services speaker
Andreas Kurniawan

Executive Vice President, Head of Decision Management
Bank Danamon

Ben Dy, Tokio Marine- Financial Services speaker
Ben Dy

Chief Technology Officer
Tokio Marine Insurance Group

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17.40

Chair’s closing remarks, followed by a drinks reception

09.25

Chair's opening remarks

Session 5   |  2 × Streams

09.35 - 10.45 - Innovation in distribution | The customer journey – building a path to the future

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Insurance Innovators - Innovation in distribution

09.35

Keynote address

Finding the right balance between digital and face-to-face customer relations


Jens Reisch, Prudential- Financial Services speaker
Jens Reisch

President Director
Prudential

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10.00

From agent to super-agent: how to take your agent capabilities to the next level

  • Nothing beats human: exploring how agents’ capabilities and influence can be enhanced?
  • Does direct digital distribution undermine the role of the agent?
  • To what extent are agents core to maintaining engagement?
  • The evolving distribution scene: will the proliferation of mobile apps eventually replace the agent?

Hassan Karim, Zurich- Financial Services speaker
Hassan Karim

President Director
Zurich

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10.20

Fireside chat

Connecting with customers in the digital world: strategies for success

  • From lack of awareness to consumer behaviour: what’s stopping new distribution channels from taking off?
  • Bancassurance, agents and D2C: how relevant are they today?
  • Exploring the potential of aggregators in Indonesia
  • Bundling insurance with other products: how effective could this be in boosting uptake?
  • What is required from regulators to enable diverse distribution networks that work?
  • From Facebook to Line: what opportunities does social media present for distribution?

Hassan Karim, Zurich- Financial Services speaker
Hassan Karim

President Director
Zurich

Teguh Aria Djana, Asuransi Simas Insurtech- Financial Services speaker
Teguh Aria Djana

Chief Executive Officer
Asuransi Simas Insurtech

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MoneyLIVE - The customer journey – building a path to the future

09.35

Serving the customer of today and tomorrow: strategies for success

  • Bridging the gap between physical and digital
  • How are the ways in which customers want to communicate with banks changing?
  • Creating true intimacy with customers: extracting data insights to provide true personalization
  • The future of personalization: shaping spending habits

Destya Pradityo, OCBC NISP - Financial Services Speaker
Destya Pradityo

Vice President, Product, Strategy and Innovation Group
Bank OCBC NISP

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09.55

Stopping Financial Fraud and Enabling Frictionless Customer Experience | Case Study

  • Exploring the impact of financial fraud on Indonesia’s economy
  • How can organisations leverage digital identity networks to stop fraud
  • In what ways can smooth operations improve customer experiences?

Cameron Church, LexisNexis- Financial services speaker
Cameron Church

Director, Market Planning - Fraud & Identity
LexisNexis Risk Solutions

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10.15

Panel discussion

Preparing for the new customer journey

  • Planning your digital journey: what are the main challenges and how can they be overcome?
  • Customer centricity is king: designing digital capabilities with the customer in mind
  • What must be considered when moving to digital-only channels?
  • Reinvigorating the branch: what new opportunities does technology present?
  • Standing out in a crowd: how can organizations grab the attention of future customers?
  • Which channels will become dominant over the next five years?

Leo Koesmanto, DBS Bank - Financial Services Speaker
Leonardo Koesmanto

Managing Director, Head of Digital Banking
DBS Bank

Rudy Dalimunthe, Tokopedia - Financial Services Speaker
Rudy A. Dalimunthe

Vice President of Operations
Tokopedia

Destya Pradityo, OCBC NISP - Financial Services Speaker
Destya Pradityo

Vice President, Product, Strategy and Innovation Group
Bank OCBC NISP

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10.45

Refreshment break

Session 6   |  2 × Streams

11.30 - 13.00 - Workshop and Lightning pitches

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Workshop- Personal data management 101

11.30

Personal data management 101

In today’s digital economy, forming data exchange partnerships is a crucial factor towards enabling higher quality customer acquisitions at competitive costs. This workshop will focus on how to build a secure, trusted exchange of individual data in a privacy compliant way that will open up new possibilities for these partnerships and unlock more granular, actionable customer insights.


Andy Goldin, PwC-Financial Services speaker
Andy Goldin

Head of Advanced Analytics
PwC

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12.25

Workshop 1 repeated

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Lightning pitches

11.30

Pitch 1 | Pintek

Ioann Fainsilber, Pintek- Financial Services speaker
Ioann Fainsilber

Co-Founder and Director
Pintek

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11.40

Pitch 2 | Symbo Insurance

Laurens Koppelaar, Symbo Insurance, Financial Services series
Laurens Koppelaar

CEO Singapore and Head of International
Symbo Insurance

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11.50

Pitch 3 | AwanTunai

Ricky Putra, AwanTunai- Financial Services Speaker
Ricky Putra

Head of Product
AwanTunai

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12.00

Pitch 4 | PayOK

Jayant Kumar, PayOK- Financial Services speaker
Jayant Kumar

Founder
PayOK

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12.10

Pitch 5 | Slice Labs

Philippe Lafreniere, Slice, Financial Services speaker
Philippe Lafreniere

Chief Growth Officer
Slice

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12.20

Pitch 6 | Propertree

Khaidir Aby, Propertree- Financial Services speaker
Khaidir Aby

Co-Founder & Business Development Director
Propertree

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12.30

Pitches 7 | Danabijak

 


Markus Prommik | Danabijak | Financial Services speaker
Markus Prommik

Founder and Chief Executive Officer
Danabijak

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12.40

Pitches 8 | DokterDana

Dannis Joseph, DokterDana, Financial Services speaker
Dannis Joseph

VP of Business Development
DokterDana

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13.00

Lunch

Session 7   |  2 × Streams

14.15 - 15.15 - Product innovation — new customers, new demands | Mastering agile transformation

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Insurance Innovators - Product innovation — new customers, new demands

14.15

Getting creative: rethinking and rewiring insurance

  • Playing catch-up: are insurers keeping up with changing demographics?
  • The gig economy in motion: developing the flexible products required
  • From one-day rentals to pay-per-mile auto coverage: exploring microinsurance
  • Flexible policies: leveraging telematics technology to continuously reassess risk and update policy terms on-the-go.
  • The sharing economy: how will insurers keep track of ownership changes?

Cleosent Randing

Founder
PasarPolis

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14.35

Case study | VSure.life

Convenient, flexible, mobile: uncovering the opportunity of on-demand insurance

VSure.life is South East Asia’s first on-demand lifestyle digital insurance for all types of protection. Through their smart mobile app, VSure.life is on a mission to provide people with access to affordable insurance tailor-made to their daily needs, ultimately enabling social economic empowerment and financial identity. Eddy and Jason will share why on-demand insurance is becoming a must for the customers of tomorrow.


Eddy Wong, Vsure.life- Financial Services speaker
Eddy Wong

Co-Founder and Chief Executive Officer
Vsure.life

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14.55

Case study | Jagadiri

From life insurance to lifestyle insurance: becoming one with the customer

Customers are changing and so are their insurance needs, Jagadiri has not only understood this but has responded with the launch of its creative Jaga Lifestyle products. For instance, Jaga Gamers protects game-addicts from possible health problems caused by spending too much time in front of a computer screen. Reginald will take a deep dive into the novel lifestyle insurance trend, providing insights on how to best engage with it.


Reginald Hamdani, Jagadiri- Financialo Services speaker
Reginald Hamdani

Chief Executive Officer
Jagadiri

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MoneyLIVE - Mastering agile transformation

14.15

Interview

Defining a culture that embraces innovation at its core

In a time of ever-increasing competition, banks need to continuously innovate in order to remain differentiated and relevant in a dynamic market. Steve will explore the characteristics that define the true culture of innovation that every bank now requires.


Steve Soeyanto, United Overseas Bank- Financial Services speaker
Steve Soeyanto

Head of Innovation and FinTech
United Overseas Bank

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14.35

Panel discussion

Upgradable, interoperable, digital: building the bank of the future

  • Technology as an enabler, not a cost: taking a positive view on long-term change
  • Fail and fail fast: encouraging the right risk
  • Cloud, RPA, AI, blockchain and more: understanding the power of new technology
  • A question of talent: how can banks attract the best and brightest digital innovators?
  • Beyond siloed thinking: encouraging cross-departmental collaboration
  • Is replicating the agility of the FinTechs an impossible dream?

Vishal Tulsian, Amar Bank - Financial Services Speaker
Vishal Tulsian

Chief Executive Officer
Amar Bank

Supriyanto, Bank BTPN - Financial Services Speaker
Supriyanto

IT Infrastructure and Operations Head
Bank BTPN

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Session 8

15.15 - 15.35 - The march of the FinTechs – competitors or partners?

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15.15

Keynote address

The super apps are here: taking customer-centricity to the next level


Ridzki Kramadibrata, Grab- Financial Services speaker
Ridzki Kramadibrata

President
Grab

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15.35

Chair's closing remarks

Who attends?

300+

attendees

80+

organisations

20+

speakers

70%

speakers C-Level

Co-Located Banking Event:

2020 Sponsors

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Tickets

All tickets include:

2 day conference pass with access to:

Insurance Innovators: Indonesia and MoneyLIVE: Indonesia

Access to the joint exhibition room

Lunch, refreshments and a drinks reception

Group Discount

15% off

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