In conversation with
Taking chatbots to a new level: understanding the full potential of the virtual assistant
Tobias Hinterthür, Head of Smart Home Innovation Lab, Zurich
Michael Conway, Associate Partner | AI Practice Leader, IBM
Srini Janarthanam, AI Technology Analyst, Royal Bank of Scotland
Karolin Nakonz, Partner, Automation Practice Leader, UK & Ireland, IBM
And exclusive key takeaways
Get access to behind-the-scenes insights from Connected Customer speakers to find out how they’re taking chatbots to the next level.
This interview features:
Jorg-Tobias Hinterthürf, Head of Smart Home Innovation Lab at Zurich
Rebecca Henderson, Cora Lead – Future Initiative at Natwest
A new paradigm of customer contact: unlocking the potential of virtual agents
Broadcasting live on 1 December at 3pm GMT
- Aldo Agostinelli, Digital Officer, Sky Italia
- Nicola Millard, Principal Innovation Partner, BT
- Ozlem Williams, Senior Product Designer in UX & Design, Babylon Health
- Michael Conway, Associate Partner | AI Practice Leader, IBM
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