Introducing Connected Customer: The Virtual Sessions, streaming live to our engaged community of CX professionals in financial services, hospitality, media and broadcasting, retail, transport and utilities.

Taking place across two weeks in September, The Virtual Sessions will consist of 3 weekly sessions covering digital strategies, chatbots, personalisation, CX digitalisation and voice. This will be the perfect opportunity for you to promote your solutions, demonstrate your expertise, and stay connected with your clients, as the community of CX professionals unites to spark ideas and discuss transformation strategies for the ‘next normal.’

sponsorship packages.

session pundit.

A key feature of the virtual sessions are pundit commentaries between content. The pundits consist of one or two industry experts led by a broadcaster. Joining as a sponsor is a great opportunity for visibility and connections.


in conversation with.

Join our professional broadcast journalist and an industry guru from the buy-in, in a special interview section of the programme around a key topic.


panel discussion.

Be part of the expert panel discussion alongside three industry leaders.

digital boardroom.


Host a digital roundtable to discuss the session content and hot topics with 6 guests you’ve identified from the attendee list.

hub partner.


Benefit from a dedicated sponsor hub, exclusive access to the networking platform, branding opportunities, and the full analytics suite.


Request the sponsorship brochure to see the full breakdown of packages including prices, plus an overview of the content across the 6 virtual sessions.

Networking opportunities.

Alongside cutting-edge content, you will have the opportunity to network with fellow CX, digital and marketing professionals from across retail, financial services, TMT, hospitality, transport, utilities and more. 

Connected Customer: The Virtual Sessions will encourage attendees to interact with the content through virtual question times, digital boardrooms and speed networking. Position your brand alongside the industry titans, and make sure that it’s your solution which is front of mind as we move into this next period of change.

industry reach.

Out attendees come from a range of industries, so whether you are looking to grow your network or learn from your peers, Connected Customer: The Virtual Sessions is the place to be.



Financial Services


Media & Broadcasting



who attends.


Connect with attendees representing consumer-facing brands and working in the following job functions:


customer. digital. strategy. marketing. experience. innovation. loyalty. data.

sales. design. change. customer service. proposition. technology. transformation.