Video

Technology as a game changer: the uptake within UK rail

John Sullivan

Accelerate: Rail 2018 – The constant and increasingly rapid evolution of technology is allowing for the development of smart mobility offerings, prompted by urbanisation and increasing congestion amongst other factors. Barriers to entry are low, meaning countless start-ups have entered the market – can rail remain competitive in such a changed environment?

Hear John Sullivan, Chief Information Officer at Virgin Trains, discuss how the UK rail industry as a whole must pick up the pace in adopting new technologies in order to retain customer loyalty. Which other sectors offer valuable lessons for rail? Initiatives such as the ‘Digital Wallet’ are a step in the right direction, but at such a critical time John argues that rail must be braver and more ambitious in order to prepare for the future of mobility.

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